TechValidate Research on NETSCOUT nGenius Solution

77 Case Studies – Page 1 of 3


NETSCOUT nGeniusONE Solution Case Study

Fortune 500 Banking Company Uses Visibility Without Borders to Help People and Businesses Manage Their Money

Introduction

This case study of Fortune 500 Banking Company is based on a survey of NETSCOUT nGeniusONE Solution customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the banking company to evaluate and ultimately select NETSCOUT nGeniusONE Solution:

  • Utilized the following NETSCOUT solution features for business continuity:
    • Quickly identify the root cause of service performance problems and anomalous behavior

Use Case

The key features and functionalities of NETSCOUT nGeniusONE Solution that the banking company uses:

  • Agrees that the approach most effective for assuring digital initiatives is continuous monitoring and real-time analytics of data flowing over the network.

Results

The surveyed company achieved the following results with NETSCOUT nGeniusONE Solution:

  • Strongly agrees with the following statement:
    • NETSCOUT helps measure and manage current IT infrastructure and services
  • Rated the following NETSCOUT solutions best in class when compared to alternative solutions for helping to solve service performance problems in their IT infrastructure that use different innovative technologies:
    • nGeniusONE with InfiniStreamNG appliances or vSTREAM and nGeniusPULSE for Cloud
    • nGeniusONE UC&C monitors for SIP trunking, Call Servers, Voice and Video Performance
    • nGeniusONE with InfiniStreamNG appliances or vSTREAM for IoT infrastructure (edge, core and cloud)
    • nGeniusONE with ASI technology for Continuous Application Deployment performance monitoring
  • Has reduced business risk associated with new digital services and improved service performance by gaining holistic visibility with NETSCOUT solutions by 50-79%
  • Rated the following payback period in the following area, when using NETSCOUT solutions:
    • Improved customer experience: 12-18 months

NETSCOUT nGeniusONE Solution Case Study

Actionable Visibility Makes Dollars and Sense for the Federal Government and Keeps Businesses and Citizens Safe

Introduction

This case study of Federal Government agency is based on a survey of NETSCOUT nGeniusONE Solution customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“NETSCOUT delivers superior network and application performance for SDDC, Cloud and IoT. Federal Government experienced fast payback including improved customer experience.”

Challenges

The business challenges that led the federal government agency to evaluate and ultimately select NETSCOUT nGeniusONE Solution.

  • Utilized the following NETSCOUT solution features for business continuity:
    • Understand current capacity utilization and estimate future needs based on past trends
    • Gain a situational awareness through service-centric dashboards and a top-down approach
    • Quickly identify the root cause of service performance problems and anomalous behavior

Use Case

The key features and functionalities of NETSCOUT nGeniusONE Solution that the federal government agency uses:

  • Agrees that the approach most effective for assuring digital initiatives is continuous monitoring and real-time analytics of data flowing over the network.

Results

The surveyed organization achieved the following results with NETSCOUT nGeniusONE Solution:

  • This federal government agency strongly agrees or agrees with the following statements:
    • NETSCOUT helps measure and manage current IT infrastructure and services
    • NETSCOUT helps achieve business goals by continuously measuring the performance of services and infrastructure to identify potential problems and plan for the roll-out of new applications
    • NETSCOUT helps to confidently navigate through changes for one or more of the following: Cloud, Unified Communications, Security, and IoT
  • Rated the following NETSCOUT solutions best in class when compared to alternative solutions for helping to solve service performance problems in their IT infrastructure that use different innovative technologies:
    • nGeniusONE with InfiniStreamNG appliances or vSTREAM and nGeniusPULSE for Cloud
  • Has reduced business risk associated with new digital services and improved service performance by gaining holistic visibility with NETSCOUT solutions by the following:
    • Reduced business risk: 25-49%
    • Improved service performance: 25-49%
  • Rated the following payback period in each of the following areas, when using NETSCOUT solutions:
    • Improved customer experience: 0-3 months
    • Operational efficiencies: 6-12 months
    • Support for new business models: 6-12 months
    • Increased collaboration: 0-3 months

NETSCOUT nGeniusONE Solution Case Study

Large Financial Services Company Accelerates Service Delivery and New Business Models with Smart Data

Introduction

This case study of a large enterprise financial services company is based on a survey of NETSCOUT nGeniusONE Solution customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“NETSCOUT solutions help solve challenges related to the complexity of managing digital services at scale and high speed of change. In doing so, NETSCOUT provides business continuity with smart data.”

Challenges

The business challenges that led the financial services company to evaluate and ultimately select NETSCOUT nGeniusONE Solution.

  • Utilized the following NETSCOUT solution features for business continuity:
    • Understand current capacity utilization and estimate future needs based on past trends
    • Gain a situational awareness through service-centric dashboards and a top-down approach
    • Quickly identify the root cause of service performance problems and anomalous behavior

Use Case

The key features and functionalities of NETSCOUT nGeniusONE Solution that the Financial Services company uses:

  • Agrees that the approach most effective for assuring digital initiatives is continuous monitoring and real-time analytics of data flowing over the network.

Results

This large financial services company strongly agrees with the following statements:

  • NETSCOUT helps achieve business goals by continuously measuring the performance of services and infrastructure to identify potential problems and plan for the roll-out of new applications
  • This large financial service company has reduced business risk associated with new digital services and improved service performance by gaining holistic visibility with NETSCOUT solutions by the following:
    • Reduced business risk: 50-79%
    • Improved service performance: 50-79%
  • Rated the following payback period in each of the following areas, when using NETSCOUT solutions:
    • Improved customer experience: 6-12 months
    • Operational efficiencies: 6-12 months
    • Support for new business models: 3-6 months

NETSCOUT nGeniusONE Solution Case Study

Cambia Health Solutions

Introduction

This case study of Cambia Health Solutions is based on a survey of NETSCOUT nGeniusONE Solution customers by TechValidate, a 3rd-party research service.

“NETSCOUT solutions enable superior business insights and decision making by harnessing the full power of smart data.”

“NETSCOUT solutions help solve challenges related to the complexity of managing digital services at scale and high speed of change. In doing so, NETSCOUT provides business continuity with smart data.”

Challenges

The business challenges that led the Cambia Health Solutions to evaluate and ultimately select NETSCOUT nGeniusONE Solution:

  • Utilized the following NETSCOUT solution features for business continuity:
    • Automatic discovery of service-delivery components and visualization of all interdependencies
    • Gain a situational awareness through service-centric dashboards and a top-down approach

Use Case

The key features and functionalities of NETSCOUT nGeniusONE Solution that the Cambia Health Solutions uses:

  • Agrees that the approach most effective for assuring digital initiatives is continuous monitoring and real-time analytics of data flowing over the network.

Results

Cambia Health Solutions achieved the following results with NETSCOUT nGeniusONE Solution:

  • Strongly agrees with the following statements:
    • NETSCOUT helps measure and manage current IT infrastructure and services
    • NETSCOUT helps achieve business goals by continuously measuring the performance of services and infrastructure to identify potential problems and plan for the roll-out of new applications
    • NETSCOUT helps to confidently navigate through changes for one or more of the following: Cloud, Unified Communications, Security, and IoT
  • Rated the following NETSCOUT solutions best in class when compared to alternative solutions for helping to solve service performance problems in their IT infrastructure that use different innovative technologies:
    • nGeniusONE with InfiniStreamNG appliances or vSTREAM and nGeniusPULSE for Cloud
    • nGeniusONE with physical and virtual InfiniStreamNG appliances or vSTREAM for Virtualization (data center, SDN/NFV)
    • nGeniusONE with InfiniStreamNG appliances or vSTREAM for IoT infrastructure (edge, core and cloud)
    • nGeniusONE with ASI technology for Continuous Application Deployment performance monitoring
  • Has reduced business risk associated with new digital services by 50-79%
  • Rated the following payback period in each of the following areas, when using NETSCOUT solutions:
    • Operational efficiencies: 3-6 months
    • Increased collaboration: 3-6 months

NETSCOUT Arbor Edge Defense and/or Arbor Cloud Case Study

Global 500 Banking Company uses NETSCOUT solution to create a more convenient and better world through finance

Introduction

This case study of a Global 500 banking company is based on an October 2021 survey of NETSCOUT Arbor Edge Defense and/or Arbor Cloud customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the Global 500 Banking Company to evaluate and ultimately select NETSCOUT Arbor Edge Defense and Arbor Cloud:

  • Global 500 Banking Company strongly agrees that NETSCOUT Arbor Edge Defense product and Arbor Cloud DDoS Protection service help their company solve cybersecurity challenges by:
    • Detecting, and mitigating DDoS attacks that impact availability of network, services, or stateful security devices
    • Detecting and blocking inbound IoCs, brute force password attempts and reconnaissance
    • Detecting and blocking outbound IoCs or communication from compromised internal devices communicating with attacker command and control infrastructure
    • Stopping DDoS attacks or other cyber threats embedded in encrypted traffic

Use Case

The key features and functionalities of NETSCOUT Arbor Edge Defense and Arbor Cloud that the Global 500 Banking Company uses:

  • Utilizes NETSCOUT Arbor Edge Defense and Arbor Cloud solutions for:
    • Effectively stopping complex DDoS attacks as efficiently as possible before they impact network, business-critical applications or services
    • Effectively stopping state-exhaustion DDoS attacks before they impact stateful network devices such as firewall, VPN gateways or load balancers
    • Improving security posture and faster time to detect and respond to threats on-prem and in the cloud
  • Rates NETSCOUT Arbor Edge Defense and Arbor Cloud solutions extremely important or important:
    • Arbor Edge Defense for stopping inbound and outbound threats at the perimeter
    • Arbor Cloud DDoS protection service for stopping volumetric DDoS attacks
    • NETSCOUT threat intelligence powered by ATLAS® and ASERT to stay informed of latest cyber threats
    • Arbor Managed Services for day-to-day DDoS management and optimized protection

Results

Global 500 Banking Company achieved the following results with NETSCOUT Arbor Edge Defense and Arbor Cloud:

  • Reported NETSCOUT Arbor solutions reduced Mean Time to Resolution (MTTR) by 25–49%.
  • Considers the value of NETSCOUT Arbor Edge Defense and Arbor Cloud as “Better” compared to alternative solutions.

NETSCOUT Arbor Edge Defense and/or Arbor Cloud Case Study

Technology & Business Solutions Provider uses NETSCOUT DDoS protection to help people, clients and communities move into the digital future

Introduction

This case study of NTT is based on a September 2021 survey of NETSCOUT Arbor Edge Defense and/or Arbor Cloud customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led NTT to evaluate and ultimately select NETSCOUT Arbor Edge Defense and Arbor Cloud:

  • NTT agrees that NETSCOUT Arbor Edge Defense product and Arbor Cloud DDoS Protection service help their company solve cybersecurity challenges by:
    • Detecting, and mitigating DDoS attacks that impact availability of network, services, or stateful security devices
    • Detecting and blocking inbound IoCs, brute force password attempts and reconnaissance
    • Detecting and blocking outbound IoCs or communication from compromised internal devices communicating with attacker command and control infrastructure
    • Stopping DDoS attacks or other cyberthreats embedded in encrypted traffic

Use Case

The key features and functionalities of NETSCOUT Arbor Edge Defense and Arbor Cloud that the NTT uses:

  • The primary reason their organization uses NETSCOUT Arbor Edge Defense and Arbor Cloud solutions for security operations:
    • Effectively stop complex DDoS attacks as efficiently as possible before they impact network, business-critical applications or services
    • Effectively stop state-exhaustion DDoS attacks before they impact stateful network devices such as firewall, VPN gateways or load balancers
    • Complement cloud-based DDoS protection from our ISP/CDN provider with on-premises DDoS protection using Arbor Edge Defense
    • Enhance end-user and customer productivity with improved network availability, reliability, and responsiveness
    • Improve security posture and faster time to detect and respond to threats on-prem and in the cloud
  • Rates NETSCOUT Arbor Edge Defense and Arbor Cloud solutions extremely important or important:
    • Arbor Edge Defense for stopping inbound and outbound threats at perimeter
    • Arbor Cloud DDoS protection service for stopping volumetric DDoS attacks
    • NETSCOUT threat intelligence powered by ATLAS® and ASERT to stay informed of latest cyberthreats
    • Arbor Managed Services for day-to-day DDoS management and optimized protection

Results

NTT achieved the following results with NETSCOUT Arbor Edge Defense and Arbor Cloud:

  • Reduced their Mean Time to Resolution (MTTR) by 50 – 79% with NETSCOUT Arbor solutions.
  • Considers the value NETSCOUT Arbor Edge Defense and Arbor Cloud as “Significantly Better” compared to alternative solutions.
  • Plans to utilize the following solution along with NETSCOUT Arbor Edge Defense or Arbor Cloud for their security management:
    • Logrhythm SIEM

NETSCOUT Arbor Edge Defense and/or Arbor Cloud Case Study

Federal Agency uses Arbor Edge Defense and Arbor Cloud to keep their services running and secure

Introduction

This case study of a federal government is based on a September 2021 survey of NETSCOUT Arbor Edge Defense and/or Arbor Cloud customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led Federal Agency to evaluate and ultimately select NETSCOUT Arbor Edge Defense and Arbor Cloud:

  • Federal Agency strongly agrees that NETSCOUT Arbor Edge Defense product and Arbor Cloud DDoS Protection service help their company solve cybersecurity challenges by:
    • Detecting, and mitigating DDoS attacks that impact the availability of the network, services, or stateful security devices
    • Detecting and blocking inbound IoCs, brute force password attempts, and reconnaissance
    • Detecting and blocking outbound IoCs or communication from compromised internal devices communicating with attacker command and control infrastructure
    • Stopping DDoS attacks or other cyber threats embedded in encrypted traffic

Use Case

The key features and functionalities of NETSCOUT Arbor Edge Defense and Arbor Cloud that Federal Agency uses:

  • The primary reason their organization uses NETSCOUT Arbor Edge Defense and Arbor Cloud solutions for security operations:
    • Effectively stop complex DDoS attacks as efficiently as possible before they impact network, business-critical applications, or services
    • Effectively stop state-exhaustion DDoS attacks before they impact stateful network devices such as firewalls, VPN gateways, or load balancers
    • Complement cloud-based DDoS protection from our ISP/CDN provider with on-premises DDoS protection using AED
    • Enhance end-user and customer productivity with improved network availability, reliability, and responsiveness
    • Improve security posture and faster time to detect and respond to threats on-prem and in the cloud
  • Rates NETSCOUT Arbor Edge Defense and Arbor Cloud solutions extremely important or important:
    • Arbor Edge Defense for stopping inbound and outbound threats at the perimeter
    • Arbor Cloud DDoS protection service for stopping volumetric DDoS attacks
    • NETSCOUT threat intelligence powered by ATLAS® and ASERT to stay informed of latest cyberthreats
    • Arbor Managed Services for day-to-day DDoS management and optimized protection

Results

The Federal Agency achieved the following results with NETSCOUT Arbor Edge Defense and Arbor Cloud:

  • Reduced their Mean Time to Resolution (MTTR) by 80 – 100% with NETSCOUT Arbor solutions.
  • Considers the value NETSCOUT Arbor Edge Defense and Arbor Cloud as “Best-in-Class” compared to alternative solutions.

NETSCOUT Arbor Edge Defense and/or Arbor Cloud Case Study

North American government uses Arbor Edge Defense to stop DDoS attacks

Introduction

This case study of a state & local government is based on a November 2021 survey of NETSCOUT Arbor Edge Defense and/or Arbor Cloud customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the North American government to evaluate and ultimately select NETSCOUT Arbor Edge Defense and Arbor Cloud:

  • The North American government company strongly agrees that NETSCOUT Arbor Edge Defense product and Arbor Cloud DDoS Protection service help their company solve cybersecurity challenges by:
    • Detecting, and mitigating DDoS attacks that impact availability of network, services, or stateful security devices
    • Detecting and blocking inbound IoCs, brute force password attempts and reconnaissance
    • Detecting and blocking outbound IoCs or communication from compromised internal devices communicating with attacker command and control infrastructure
    • Stopping DDoS attacks or other cyberthreats embedded in encrypted traffic

Use Case

The key features and functionalities of NETSCOUT Arbor Edge Defense and Arbor Cloud that the North American government uses:

  • Utilizes NETSCOUT Arbor Edge Defense and Arbor Cloud solutions for:
    • Effectively stop complex DDoS attacks as efficiently as possible before they impact network, business-critical applications or services
    • Effectively stop state-exhaustion DDoS attacks before they impact stateful network devices such as firewall, VPN gateways or load balancers
    • Complement cloud-based DDoS protection from our ISP/CDN provider with on-premises DDoS protection using Arbor Edge Defense
    • Enhance end-user and customer productivity with improved network availability, reliability, and responsiveness
    • Improve security posture and faster time to detect and respond to threats on-prem and in the cloud
  • Utilizes the following:
    • AWS
    • Microsoft Azure
  • Rates NETSCOUT Arbor Edge Defense and Arbor Cloud solutions extremely important:
    • Arbor Edge Defense for stopping inbound and outbound threats at perimeter
    • Arbor Cloud DDoS protection service for stopping volumetric DDoS attacks
    • NETSCOUT threat intelligence powered by ATLAS® and ASERT to stay informed of latest cyber threats
    • Arbor Managed Services for day-to-day DDoS management and optimized protection

Results

North American government achieved the following results with NETSCOUT Arbor Edge Defense and Arbor Cloud:

  • Reported NETSCOUT Arbor solutions reduced Mean Time to Resolution (MTTR) by 50–79 %.
  • Rated NETSCOUT Arbor Edge Defense and Arbor Cloud, “Best-in-Class”, compared to alternative security solutions.
  • Also using/planning to use the following security tool(s) with NETSCOUT Arbor solution.
    • Azure Sentinel
    • Splunk SIEM

NETSCOUT nGeniusONE Platform Case Study

Global 500 Pharmaceutical Company Proves Smart Data and Actionable Visibility Keys to Success for Workload Migration to the Cloud

Introduction

This case study of a Global 500 pharmaceuticals company is based on a May 2021 survey of NETSCOUT nGeniusONE Platform customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the Global 500 Pharmaceutical Company to evaluate and ultimately select NETSCOUT nGeniusONE Platform:

  • The NETSCOUT solution is extremely important as part of their cloud migration projects:
    • pre-cloud migration visibility into service dependencies
    • end-thru-end visibility and actionable insights during cloud migration
    • post-cloud migration monitoring, troubleshooting, optimization of service performance
  • “Day 2” postmigration visibility challenges that are best solved by NETSCOUT solutions for complex hybrid cloud environments:
    • Assure service delivery and quality
    • Optimize user or customer experience
    • Quickly respond to vulnerabilities and security threats
  • Top service assurance tools that are important for this organization to solve a new application performance or user experience problem in the hybrid cloud:
    • NETSCOUT
    • Cisco AppDynamics
    • AWS CloudWatch

Use Case

The key features and functionalities of NETSCOUT nGeniusONE Platform that Global 500 Pharmaceutical Company uses:

  • Cloud service providers their organization works with:
    • AWS: using it today
    • Microsoft Azure: using it today
  • Global 500 Pharmaceutical Company strongly agrees with the following statements:
    • smart data is needed premigration to understand service dependencies and application performance baselines
    • insights into service, application, and infrastructure performance requires smart data to achieve user experience objectives during cloud migration
    • monitoring a variety of performance metrics requires smart data postmigration to quickly pinpoint the root cause of problems
    • to reap the full benefits of a hybrid cloud, smart data is needed to optimize service delivery and application performance
  • NETSCOUT enables Global 500 Pharmaceutical Company to confidently deploy and secure applications and services across hybrid cloud environments by:
    • Reducing MTTK (Mean Time to Knowledge) through a single pane of glass, service-centric dashboards and top-down root cause analysis using nGeniusONE
    • Supporting cloud native features such as Traffic Mirroring to complement NETSCOUT software-based instrumentation (vSTREAM™)

Results

The Global 500 Pharmaceutical company achieved the following results with NETSCOUT nGeniusONE Platform:

  • Rates NETSCOUT solution value significantly better against alternative solutions for helping to manage risk and assure application performance during cloud migration
  • Rates NETSCOUT Visibility without Borders for cloud migration extremely valuable for:
    • visibility on-premises and in the cloud to optimize service performance
    • visibility into lifting and shifting or refactoring existing applications to baseline current traffic patterns and application response times
    • visibility across an entire distributed infrastructure for actionable insights during workload migration to the cloud

NETSCOUT nGeniusONE Platform Case Study

Local Government Agency Says Removing the Visibility Gap Between On-Prem, Cloud and WAN Environments Reduced MTTR by Over 90%

Introduction

This case study of Ontario Ministry of Government and Consumer Services is based on a June 2021 survey of NETSCOUT nGeniusONE Platform customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the Ontario Ministry of Government and Consumer Services to evaluate and ultimately select NETSCOUT nGeniusONE Platform:

  • The NETSCOUT solution is extremely important as part of their cloud migration projects:
    • pre-cloud migration visibility into service dependencies
    • end-thru-end visibility and actionable insights during cloud migration
    • post-cloud migration monitoring, troubleshooting, optimization of service performance
  • “Day 2” postmigration visibility challenges that are best solved by NETSCOUT solutions for complex hybrid cloud environments:
    • Assure service delivery and quality
    • Application performance management
    • Optimize user or customer experience
    • Quickly respond to vulnerabilities and security threats
    • Collaboration between the enterprise IT team and cloud service provider

Use Case

The key features and functionalities of NETSCOUT nGeniusONE Platform that the surveyed organization uses:

  • Cloud service providers their organization works with:
    • AWS: using it today
    • Microsoft Azure: using it today
  • The profiled company strongly agrees with the following statements:
    • smart data is needed premigration to understand service dependencies and application performance baselines
    • insights into service, application, and infrastructure performance requires smart data to achieve user experience objectives during cloud migration
    • monitoring a variety of performance metrics requires smart data postmigration to quickly pinpoint the root cause of problems
    • to reap the full benefits of a hybrid cloud, smart data is needed to optimize service delivery and application performance
  • NETSCOUT enables this organization to confidently deploy and secure applications and services across hybrid cloud environments by:
    • Reducing MTTK (Mean Time to Knowledge) through a single pane of glass, service-centric dashboards and top-down root cause analysis using nGeniusONE
    • Supporting cloud native features such as Traffic Mirroring to complement NETSCOUT software-based instrumentation (vSTREAM™)

Results

Ontario Ministry of Government and Consumer Services achieved the following results with NETSCOUT nGeniusONE Platform:

  • Rates NETSCOUT solution value against alternative solutions best-in-class for helping to manage risk and assure application performance during cloud migration
  • Rates NETSCOUT Visibility without Borders for cloud migration extremely valuable for:
    • visibility on-premises and in the cloud to optimize service performance
    • visibility into lifting and shifting or refactoring existing applications to baseline current traffic patterns and application response times
    • visibility across an entire distributed infrastructure for actionable insights during workload migration to the cloud

NETSCOUT nGeniusONE Platform Case Study

Consumer Products Manufacturer and Retailer Grupo Boticário Trusts Smart Data for Hybrid Cloud Service Assurance

Introduction

This case study of Grupo Boticário is based on a May 2021 survey of NETSCOUT nGeniusONE Platform customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led Grupo Boticário to evaluate and ultimately select NETSCOUT nGeniusONE Platform:

  • The NETSCOUT solution is important as part of their cloud migration projects for:
    • end-thru-end visibility and actionable insights during cloud migration
    • post-cloud migration monitoring, troubleshooting, optimization of service performance
  • “Day 2” postmigration visibility challenges that are best solved by NETSCOUT solutions for complex hybrid cloud environments:
    • Application performance management
    • Collaboration between the enterprise IT team and cloud service provider
  • Top service assurance tools that are important for this organization to solve a new application performance or user experience problem in the hybrid cloud:
    • NETSCOUT
    • Cisco AppDynamics
    • AWS CloudWatch

Use Case

The key features and functionalities of NETSCOUT nGeniusONE Platform that the surveyed company uses:

  • Cloud service providers their organization works with:
    • AWS: using it today
    • Microsoft Azure: using it today
  • Grupo Boticário agrees with the following statements:
    • smart data is needed premigration to understand service dependencies and application performance baselines
    • insights into service, application, and infrastructure performance requires smart data to achieve user experience objectives during cloud migration
    • monitoring a variety of performance metrics requires smart data postmigration to quickly pinpoint the root cause of problems
    • to reap the full benefits of a hybrid cloud, smart data is needed to optimize service delivery and application performance
  • NETSCOUT enables this organization to confidently deploy and secure applications and services across hybrid cloud environments by:
    • Reducing MTTK (Mean Time to Knowledge) through a single pane of glass, service-centric dashboards and top-down root cause analysis using nGeniusONE

Results

Grupo Boticário achieved the following results with NETSCOUT nGeniusONE Platform:

  • Rates NETSCOUT solution value better against alternative solutions for helping to manage risk and assure application performance during cloud migration.
  • Rates NETSCOUT Visibility without Borders for cloud migration extremely valuable for:
    • visibility on-premises and in the cloud to optimize service performance
    • visibility across an entire distributed infrastructure for actionable insights during workload migration to the cloud

NETSCOUT nGeniusONE Platform Case Study

End-to-End Visibility Across On-Prem and Cloud Infrastructure Allows The Cleveland Clinic to Deliver Smarter Healthcare

Introduction

This case study of The Cleveland Clinic is based on a June 2021 survey of NETSCOUT nGeniusONE Platform customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the Cleveland Clinic to evaluate and ultimately select NETSCOUT nGeniusONE Platform:

  • The NETSCOUT solution is extremely important or important as part of their cloud migration projects for:
    • pre-cloud migration visibility into service dependencies
    • end-thru-end visibility and actionable insights during cloud migration
    • post-cloud migration monitoring, troubleshooting, optimization of service performance
  • “Day 2” postmigration visibility challenges that are best solved by NETSCOUT solutions for complex hybrid cloud environments:
    • Application performance management
    • Quickly respond to vulnerabilities and security threats
    • Collaboration between the enterprise IT team and cloud service provider
  • Top service assurance tools that are important for this organization to solve a new application performance or user experience problem in the hybrid cloud:
    • NETSCOUT
    • AWS CloudWatch
    • AWS Security Hub

Use Case

The key features and functionalities of NETSCOUT nGeniusONE Platform that The Cleveland Clinic uses:

  • Cloud service providers their organization works with:
    • AWS: using it today
    • Microsoft Azure: using it today
  • The Cleveland Clinic strongly agrees with the following statements:
    • smart data is needed premigration to understand service dependencies and application performance baselines
    • insights into service, application, and infrastructure performance requires smart data to achieve user experience objectives during cloud migration
    • monitoring a variety of performance metrics requires smart data postmigration to quickly pinpoint the root cause of problems
    • to reap the full benefits of a hybrid cloud, smart data is needed to optimize service delivery and application performance
  • NETSCOUT enables this organization to confidently deploy and secure applications and services across hybrid cloud environments by:
    • Reducing MTTK (Mean Time to Knowledge) through a single pane of glass, service-centric dashboards and top-down root cause analysis using nGeniusONE
    • Supporting cloud native features such as Traffic Mirroring to complement NETSCOUT software-based instrumentation (vSTREAM™)

Results

The Cleveland Clinic achieved the following results with NETSCOUT nGeniusONE Platform:

  • Rates NETSCOUT solution value best-in-class against alternative solutions for helping to manage risk and assure application performance during cloud migration
  • Rates NETSCOUT Visibility without Borders for cloud migration extremely valuable for:
    • visibility on-premises and in the cloud to optimize service performance
    • visibility into lifting and shifting or refactoring existing applications to baseline current traffic patterns and application response times
    • visibility across an entire distributed infrastructure for actionable insights during workload migration to the cloud

NETSCOUT nGeniusONE Platform Case Study

AAA Michigan Reduces Risk and Achieves Business Goals Through Actionable Visibility in the Hybrid Cloud

Introduction

This case study of AAA Michigan is based on a June 2021 survey of NETSCOUT nGeniusONE Platform customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led AAA Michigan to evaluate and ultimately select NETSCOUT nGeniusONE Platform:

  • The NETSCOUT solution is extremely important or important as part of their cloud migration projects:
    • pre-cloud migration visibility into service dependencies
    • end-thru-end visibility and actionable insights during cloud migration
    • post-cloud migration monitoring, troubleshooting, optimization of service performance
  • “Day 2” postmigration visibility challenges that are best solved by NETSCOUT solutions for complex hybrid cloud environments:
    • Assure service delivery and quality
    • Application performance management
    • Optimize user or customer experience
  • Top service assurance tools that are important for this organization to solve a new application performance or user experience problem in the hybrid cloud:
    • NETSCOUT
    • AWS CloudWatch

Use Case

The key features and functionalities of NETSCOUT nGeniusONE Platform that the surveyed company uses:

  • Cloud service providers their organization works with:
    • AWS: using it today
    • Microsoft Azure: using it today
  • AAA Michigan strongly agrees with the following statements:
    • smart data is needed premigration to understand service dependencies and application performance baselines
    • insights into service, application, and infrastructure performance requires smart data to achieve user experience objectives during cloud migration
    • monitoring a variety of performance metrics requires smart data postmigration to quickly pinpoint the root cause of problems
    • to reap the full benefits of a hybrid cloud, smart data is needed to optimize service delivery and application performance
  • NETSCOUT enables this organization to confidently deploy and secure applications and services across hybrid cloud environments by:
    • Reducing MTTK (Mean Time to Knowledge) through a single pane of glass, service-centric dashboards and top-down root cause analysis using nGeniusONE

Results

AAA Michigan achieved the following results with NETSCOUT nGeniusONE Platform:

  • Rates NETSCOUT solution value against alternative solutions significantly better for helping to manage risk and assure application performance during cloud migration.
  • Rates NETSCOUT Visibility without Borders for cloud migration extremely valuable for:
    • visibility on-premises and in the cloud to optimize service performance
    • visibility into lifting and shifting or refactoring existing applications to baseline current traffic patterns and application response times
    • visibility across an entire distributed infrastructure for actionable insights during workload migration to the cloud

NETSCOUT nGeniusONE Platform Case Study

Global 500 Financial Services Company Uses Actionable Visibility for the Hybrid Cloud to Assure Service Delivery

Introduction

This case study of a Global 500 financial services company is based on a June 2021 survey of NETSCOUT nGeniusONE Platform customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led this world-class financial services company to evaluate and ultimately select NETSCOUT nGeniusONE Platform:

  • The NETSCOUT solution is extremely important as part of their cloud migration projects for:
    • pre-cloud migration visibility into service dependencies
    • end-thru-end visibility and actionable insights during cloud migration
    • post-cloud migration monitoring, troubleshooting, optimization of service performance
  • “Day 2” postmigration visibility challenges that are best solved by NETSCOUT solutions for complex hybrid cloud environments:
    • Assure service delivery and quality
    • Quickly respond to vulnerabilities and security threats
  • Top service assurance tools that are important for this financial services organization to solve a new application performance or user experience problem in the hybrid cloud:
    • NETSCOUT
    • AWS CloudWatch

Use Case

The key features and functionalities of NETSCOUT nGeniusONE Platform that the Global 500 Financial Services company uses:

  • Cloud service providers their organization works with:
    • AWS: using it today
    • Microsoft Azure: using it today
  • This global financial services leader strongly agrees with the following statements:
    • smart data is needed premigration to understand service dependencies and application performance baselines
    • insights into service, application, and infrastructure performance requires smart data to achieve user experience objectives during cloud migration
    • monitoring a variety of performance metrics requires smart data postmigration to quickly pinpoint the root cause of problems
    • to reap the full benefits of a hybrid cloud, smart data is needed to optimize service delivery and application performance
  • NETSCOUT enables this organization to confidently deploy and secure applications and services across hybrid cloud environments by:
    • Reducing MTTK (Mean Time to Knowledge) through a single pane of glass, service-centric dashboards and top-down root cause analysis using nGeniusONE
    • Supporting cloud native features such as Traffic Mirroring to complement NETSCOUT software-based instrumentation (vSTREAM™)

Results

This Global 500 Financial Services company achieved the following results with NETSCOUT nGeniusONE Platform:

  • Rates NETSCOUT solution value better against alternative solutions for helping you to manage risk and assure application performance during cloud migration:
  • Rates NETSCOUT Visibility without Borders for cloud migration valuable for:
    • visibility on-premises and in the cloud to optimize service performance
    • visibility into lifting and shifting or refactoring existing applications to baseline current traffic patterns and application response times
    • visibility across an entire distributed infrastructure for actionable insights during workload migration to the cloud

NETSCOUT nGeniusONE Platform Case Study

Global 500 Healthcare Company uses smart data in the hybrid cloud to deliver smarter care

Introduction

This case study of a Global 500 healthcare company is based on an October 2020 survey of NETSCOUT nGeniusONE Platform customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select NETSCOUT nGeniusONE Platform:

  • Healthcare company strongly agrees that NETSCOUT solved cloud migration challenges by:
    • gaining end-thru-end visibility across the cloud, data center, and network edge
    • detecting service delivery problems and quickly troubleshooting them
  • The company strongly agrees or agrees with the following statements:
    • lack of visibility into on-prem application dependencies and performance baselines increases the risk of cloud migration
    • fragmented visibility in the hybrid cloud increases the time required to resolve service issues
  • The company agrees Adaptive Service Intelligence (ASI) technology from NETSCOUT is used for analyzing traffic data at the source and is:
    • the most effective method of assuring service delivery across any hybrid cloud

Use Case

  • Healthcare company uses NETSCOUT service assurance solutions for cloud migration for it’s ability to:
    • Enhance end-user and customer experience with improved network and service availability, reliability and responsiveness
  • Considers the following extremely important or important for hybrid cloud environments:
    • discover all service dependencies and quickly troubleshoot application performance issues
    • monitor and troubleshoot service performance in real-time from a single pane of glass

Results

The surveyed company achieved the following results with NETSCOUT nGeniusONE Platform:

  • Rates NETSCOUT performance monitoring and troubleshooting significantly better against alternative solutions:
    • service monitoring and troubleshooting in hybrid cloud environments
    • monitoring and troubleshooting VPN services in complex IT environments and protecting end-user experience

NETSCOUT nGeniusONE Platform Case Study

Fortune 500 Insurance Co. here today, here tomorrow in the cloud using end-thru-end visibility to troubleshoot service delivery problems

Introduction

This case study of a Fortune 500 insurance company is based on an October 2020 survey of NETSCOUT nGeniusONE Platform customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select NETSCOUT nGeniusONE Platform:

  • Insurance Co. strongly agrees that NETSCOUT solved cloud migration challenges by:
    • gaining end-thru-end visibility across the cloud, data center, and network edge
    • improving user experience in a complex hybrid environment
    • detecting service delivery problems and quickly troubleshooting them
    • efficiently assuring service performance before, during, and after cloud migration
  • The company agrees with the following statements:
    • lack of visibility into on-prem application dependencies and performance baselines increases the risk of cloud migration
    • fragmented visibility in the hybrid cloud increases the time required to resolve service issues
  • The company agrees Adaptive Service Intelligence (ASI) technology from NETSCOUT is used for analyzing traffic data at the source and is:
    • the most effective method of assuring service delivery across any hybrid cloud

Use Case

The key features and functionalities of NETSCOUT nGeniusONE Platform that the surveyed company uses:

  • NETSCOUT service assurance solutions for cloud migration for it’s ability to:
    • Enhance end-user and customer experience with improved network and service availability, reliability and responsiveness
    • Protect user productivity by providing visibility and intelligence required to solve problems fast
  • Considers the following important for hybrid cloud environments:
    • discover all service dependencies and quickly troubleshoot application performance issues
    • monitor and troubleshoot service performance in real-time from a single pane of glass

Results

The surveyed company achieved the following results with NETSCOUT nGeniusONE Platform.

  • Confirmed NETSCOUT monitoring and troubleshooting solution reduced MTTR as part of their organization’s cloud migration by 25 – 49%.
  • Rates NETSCOUT performance monitoring and troubleshooting better or significantly better against alternative solutions:
    • visibility across NSX-T and VMware Cloud on AWS or Azure
    • service monitoring and troubleshooting in hybrid cloud environments
    • monitoring and troubleshooting VPN services in complex IT environments and protecting end-user experience

NETSCOUT nGeniusONE Platform Case Study

Company that helps unite teams around customers uses smart data to reduce MTTR and increase employee productivity in the cloud

Introduction

This case study of Salesforce Co is based on an October 2020 survey of NETSCOUT nGeniusONE Platform customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select NETSCOUT nGeniusONE Platform:

  • The company strongly agrees that NETSCOUT solved cloud migration challenges by:
    • gaining end-through-end visibility across the cloud, data center, and network edge
    • improving user experience in a complex hybrid environment
    • detecting service delivery problems and quickly troubleshooting them
    • efficiently assuring service performance before, during, and after cloud migration
  • Strongly agrees with the following statements:
    • lack of visibility into on-prem application dependencies and performance baselines increases the risk of cloud migration
    • fragmented visibility in the hybrid cloud increases the time required to resolve service issues
  • The company agrees Adaptive Service Intelligence (ASI) technology from NETSCOUT is used for analyzing traffic data at the source and is:
    • the most effective method of assuring service delivery across any hybrid cloud

Use Case

  • The large enterprise company uses NETSCOUT service assurance solutions for cloud migration for it’s ability to:
    • Lift-and-shift existing applications and migrate them to the cloud with greater speed and agility
    • Enhance end-user and customer experience with improved network and service availability, reliability and responsiveness
    • Assure the success of data center transformation
  • Considers the following extremely important for hybrid cloud environments:
    • discover all service dependencies and quickly troubleshoot application performance issues
    • monitor and troubleshoot service performance in real-time from a single pane of glass
  • Confirmed that the power of NETSCOUT smart data does help their organization effectively manage risk and build applications or services in hybrid cloud environments.

Results

The surveyed company achieved the following results with NETSCOUT nGeniusONE Platform:

  • Confirmed NETSCOUT monitoring and troubleshooting solution reduced MTTR as part of their organization’s cloud migration by 80 – 100%.
  • Rates NETSCOUT performance monitoring and troubleshooting best in class against alternative solutions:
    • visibility across NSX-T and VMware Cloud on AWS or Azure
    • service monitoring and troubleshooting in hybrid cloud environments
    • monitoring and troubleshooting VPN services in complex IT environments and protecting end-user experience

NETSCOUT nGeniusONE Platform Case Study

End-thru-end visibility in the hybrid cloud and fast application performance troubleshooting supports a brighter future for all students

Introduction

This case study of a large educational institution is based on an October 2020 survey of NETSCOUT nGeniusONE Platform customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select NETSCOUT nGeniusONE Platform:

  • Large education institution strongly agrees that NETSCOUT solved cloud migration challenges by:
    • gaining end-through-end visibility across the cloud, data center, and network edge
    • improving user experience in a complex hybrid environment
    • detecting service delivery problems and quickly troubleshooting them
    • efficiently assuring service performance before, during, and after cloud migration
  • The company strongly agrees with the following statements:
    • lack of visibility into on-prem application dependencies and performance baselines increases the risk of cloud migration
    • fragmented visibility in the hybrid cloud increases the time required to resolve service issues
  • The company strongly agrees Adaptive Service Intelligence (ASI) technology from NETSCOUT is used for analyzing traffic data at the source and is:
    • the most effective method of assuring service delivery across any hybrid cloud

Use Case

  • Education Institution uses NETSCOUT service assurance solutions for cloud migration for it’s ability to:
    • Enhance end-user and customer experience with improved network and service availability, reliability and responsiveness
    • Protect user productivity by providing visibility and intelligence required to solve problems fast
  • Considers the following extremely important for hybrid cloud environments:
    • discover all service dependencies and quickly troubleshoot application performance issues
    • monitor and troubleshoot service performance in real-time from a single pane of glass
  • Confirmed that the power of NETSCOUT smart data does help their organization effectively manage risk and build applications or services in hybrid cloud environments.

Results

The surveyed company achieved the following results with NETSCOUT nGeniusONE Platform:

  • Confirmed NETSCOUT monitoring and troubleshooting solution reduced MTTR as part of their organization’s cloud migration by 80 – 100%.
  • Rates NETSCOUT performance monitoring and troubleshooting best in class against alternative solutions:
    • visibility across NSX-T and VMware Cloud on AWS or Azure
    • service monitoring and troubleshooting in hybrid cloud environments
    • monitoring and troubleshooting VPN services in complex IT environments and protecting end-user experience

NETSCOUT nGeniusONE Platform Case Study

The power of seamless visibility in the hybrid cloud helps deliver America’s most convenient banking

Introduction

This case study of The Toronto-Dominion Bank is based on an October 2020 survey of NETSCOUT nGeniusONE Platform customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select NETSCOUT nGeniusONE Platform:

  • The Toronto-Dominion Bank agrees that NETSCOUT solved cloud migration challenges by:
    • Gaining end-through-end visibility across the cloud, data center, and network edge
    • Improving user experience in a complex hybrid environment
    • Detecting service delivery problems and quickly troubleshooting them
    • Efficiently assuring service performance before, during, and after cloud migration
  • The company agrees with the following statements:
    • Lack of visibility into on-prem application dependencies and performance baselines increases the risk of cloud migration
    • Fragmented visibility in the hybrid cloud increases the time required to resolve service issues
  • The company agrees Adaptive Service Intelligence (ASI) technology from NETSCOUT is used for analyzing traffic data at the source and is:
    • The most effective method of assuring service delivery across any hybrid cloud

Use Case

  • The banking company uses NETSCOUT service assurance solutions for cloud migration for it’s ability to:
    • Lift-and-shift existing applications and migrate them to the cloud with greater speed and agility
    • Enhance end-user and customer experience with improved network and service availability, reliability, and responsiveness
    • Protect user productivity by providing visibility and intelligence required to solve problems fast
    • Assure the success of data center transformation
  • Considers the following important for hybrid cloud environments:
    • Discover all service dependencies and quickly troubleshoot application performance issues
    • Monitor and troubleshoot service performance in real-time from a single pane of glass
  • Confirmed that the power of NETSCOUT smart data does help their organization effectively manage risk and build applications or services in hybrid cloud environments.

Results

The surveyed company achieved the following results with NETSCOUT nGeniusONE Platform:

  • Confirmed NETSCOUT monitoring and troubleshooting solution reduced MTTR as part of their organization’s cloud migration by 50 – 79%.
  • Rates NETSCOUT performance monitoring and troubleshooting significantly better against alternative solutions:
    • Visibility across NSX-T and VMware Cloud on AWS or Azure
    • Service monitoring and troubleshooting in hybrid cloud environments
    • Monitoring and troubleshooting VPN services in complex IT environments and protecting end-user experience

NETSCOUT nGeniusONE Platform Case Study

Federal government agency helps protect jobs, health and the economy by using NETSCOUT for cloud migration

Introduction

This case study of a federal government is based on an October 2020 survey of NETSCOUT nGeniusONE Platform customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the government agency to evaluate and ultimately select NETSCOUT nGeniusONE Platform:

  • Government agency strongly agrees that NETSCOUT solved cloud migration challenges by:
    • gaining end-through-end visibility across the cloud, data center, and network edge
    • improving user experience in a complex hybrid environment
    • detecting service delivery problems and quickly troubleshooting them
    • efficiently assuring service performance before, during, and after cloud migration
  • The company strongly agrees with the following statements:
    • lack of visibility into on-prem application dependencies and performance baselines increases the risk of cloud migration
    • fragmented visibility in the hybrid cloud increases the time required to resolve service issues
  • The company strongly agrees Adaptive Service Intelligence (ASI) technology from NETSCOUT is used for analyzing traffic data at the source and is:
    • the most effective method of assuring service delivery across any hybrid cloud

Use Case

  • Federal government agency uses NETSCOUT service assurance solutions for cloud migration for it’s ability to:
    • Lift-and-shift existing applications and migrate them to the cloud with greater speed and agility
    • “Know before you go” – understand application dependencies on-prem before developing a cloud migration plan
    • Enhance end-user and customer experience with improved network and service availability, reliability, and responsiveness
    • Protect user productivity by providing visibility and intelligence required to solve problems fast
    • Assure the success of data center transformation
  • Considers the following important for hybrid cloud environments:
    • discover all service dependencies and quickly troubleshoot application performance issues
    • monitor and troubleshoot service performance in real-time from a single pane of glass
  • Confirmed that the power of NETSCOUT smart data does help their organization effectively manage risk and build applications or services in hybrid cloud environments.

Results

Federal government agency achieved the following results with NETSCOUT nGeniusONE Platform:

  • Confirmed NETSCOUT monitoring and troubleshooting solution reduced MTTR as part of their organization’s cloud migration by 50 – 79%.
  • Rates NETSCOUT performance monitoring and troubleshooting best in class against alternative solutions:
    • visibility across NSX-T and VMware Cloud on AWS or Azure
    • service monitoring and troubleshooting in hybrid cloud environments
    • monitoring and troubleshooting VPN services in complex IT environments and protecting end-user experience

NETSCOUT nGeniusONE Platform Case Study

Multinational automotive manufacturer gives NETSCOUT 5-Stars & confirms main platform for monitoring and troubleshooting in cloud

Introduction

This case study of a large enterprise automotive & transport company is based on a November 2020 survey of NETSCOUT nGeniusONE Platform customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select NETSCOUT nGeniusONE Platform:

  • The company agrees NETSCOUT solved cloud migration challenges by:
    • gaining end-through-end visibility across the cloud, data center, and network edge
    • improving user experience in a complex hybrid environment
    • detecting service delivery problems and quickly troubleshooting them
    • efficiently assuring service performance before, during, and after cloud migration
  • The company agrees with the following statements:
    • lack of visibility into on-prem application dependencies and performance baselines increases the risk of cloud migration
    • fragmented visibility in the hybrid cloud increases the time required to resolve service issues
  • The company agrees Adaptive Service Intelligence (ASI) technology from NETSCOUT is used for analyzing traffic data at the source and is:
    • the most effective method of assuring service delivery across any hybrid cloud

Use Case

  • Multinational automotive manufacturer uses NETSCOUT service assurance solutions for cloud migration for it’s ability to:
    • “Know before you go” – understand application dependencies on-prem before developing a cloud migration plan
  • Considers the following extremely important for hybrid cloud environments:
    • discover all service dependencies and quickly troubleshoot application performance issues
    • monitor and troubleshoot service performance in real-time from a single pane of glass
  • Confirmed that the power of NETSCOUT smart data does help their organization effectively manage risk and build applications or services in hybrid cloud environments.

Results

The surveyed company achieved the following results with NETSCOUT nGeniusONE Platform:

  • Confirmed NETSCOUT monitoring and troubleshooting solution reduced MTTR as part of their organization’s cloud migration by 80 – 100%.
  • Rates NETSCOUT performance monitoring and troubleshooting best in class against alternative solutions:
    • visibility across NSX-T and VMware Cloud on AWS or Azure
    • service monitoring and troubleshooting in hybrid cloud environments
    • monitoring and troubleshooting VPN services in complex IT environments and protecting end-user experience

NETSCOUT nGeniusONE Platform Case Study

Global power manufacturer reduced MTTR by 80% or more and considers NETSCOUT the BEST for cloud performance monitoring and troubleshooting

Introduction

This case study of a Fortune 500 Energy company is based on a November 2020 survey of NETSCOUT nGeniusONE Platform customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select NETSCOUT nGeniusONE Platform:

  • Manufacturer strongly agrees NETSCOUT solved cloud migration challenges by:
    • gaining end-through-end visibility across the cloud, data center, and network edge
    • improving user experience in a complex hybrid environment
    • detecting service delivery problems and quickly troubleshooting them
    • efficiently assuring service performance before, during, and after cloud migration
  • The company strongly agrees with the following statements:
    • lack of visibility into on-prem application dependencies and performance baselines increases the risk of cloud migration
    • fragmented visibility in the hybrid cloud increases the time required to resolve service issues
  • The company strongly agrees Adaptive Service Intelligence (ASI) technology from NETSCOUT is used for analyzing traffic data at the source and is:
    • the most effective method of assuring service delivery across any hybrid cloud

Use Case

  • Global power manufacturer uses NETSCOUT service assurance solutions for cloud migration for it’s ability to:
    • Lift-and-shift existing applications and migrate them to the cloud with greater speed and agility
    • “Know before you go” – understand application dependencies on-prem before developing a cloud migration plan
    • Enhance end-user and customer experience with improved network and service availability, reliability and responsiveness
    • Protect user productivity by providing visibility and intelligence required to solve problems fast
    • Assure the success of data center transformation
  • Considers the following extremely important for hybrid cloud environments:
    • monitor and troubleshoot service performance in real-time from a single pane of glass
  • Confirmed that the power of NETSCOUT smart data does help their organization effectively manage risk and build applications or services in hybrid cloud environments.

Results

Global power manufacturer achieved the following results with NETSCOUT nGeniusONE Platform:

  • Confirmed NETSCOUT monitoring and troubleshooting solution reduced MTTR as part of their organization’s cloud migration by 80 – 100%.
  • Rates NETSCOUT performance monitoring and troubleshooting best in class against alternative solutions:
    • visibility across NSX-T and VMware Cloud on AWS or Azure
    • monitoring and troubleshooting VPN services in complex IT environments and protecting end-user experience

NETSCOUT solutions Case Study

Continuous monitoring of services in hybrid environment helps giant automotive company enrich lives with the safest ways of moving people

Introduction

This case study of a Fortune 500 automotive & transport company is based on a September 2019 survey of NETSCOUT solutions customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the Fortune 500 automotive company to evaluate and ultimately select NETSCOUT solutions:

  • Strongly agrees with the following as it pertains to cloud migration or data center transformation:
    • high volume of disparate data from siloed tools makes it challenging to manage performance and security issues
    • visibility blind spots in the hybrid cloud and multi-cloud increase risk
    • lack of a common situational awareness between IT teams causes finger-pointing
  • Strongly agrees or agrees NETSCOUT helps solve these service assurance challenges:
    • gaining end-to-end visibility across the cloud, data center, and network edge
    • optimizing application performance when migrating to the cloud
    • detecting anomalies and then quickly and efficiently investigating the root cause

Use Case

The key features and functionalities of NETSCOUT solutions that the Fortune 500 automotive company uses:

  • Achieved the following with NETSCOUT solutions:
    • Greater speed and agility in introducing new services
    • Happy users and customers with improved quality of experience through actionable insights
    • Greater collaboration between NetOps, SecOps, and other IT teams
    • Improved network and service availability
  • Rates the following NETSCOUT features extremely important:
    • ubiquitous visibility with pervasive instrumentation in the cloud and on-premises (vSTREAM™ and InfiniStreamNG™ software and hardware appliances)
    • deep application visibility for multi-cloud and data centers (Adaptive Service Intelligence™ technology)
    • actionable visibility for service performance, threats and vulnerabilities (nGeniusONE® and Arbor security)
  • Finds the following NETSCOUT partnerships with for performance and security management highly valuable:
    • AWS (advanced technology partnership, marketplace offerings)
    • Microsoft Azure (co-sell partnership, marketplace offerings)
    • VMware (advanced technology partnership for NSX and VMware Cloud on AWS)

Results

Fortune 500 automotive company achieved the following results with NETSCOUT solutions:

  • The packet data that NETSCOUT converts into meaningful information helps their organization:
    • Continuously monitor a variety of availability, reliability, responsiveness and threat metrics
    • Get deep insights into service dependencies to assure both security and high-quality customer experience
  • Improved the following with NETSCOUT solutions:
    • improved visibility: more than 50%
    • reduced MTTK: more than 50%
  • NETSCOUT enables them to confidently deploy and secure applications and services across physical, virtual, and cloud environments by:
    • Transforming packet data into smart data to gain anywhere, anytime visibility and actionable intelligence, at scale
    • Delivering smarter analytics to intelligently pinpoint data, network, session, and application elements that are causing performance problems
    • Helping rapidly uncover and resolve security problems without modifying existing workflows
  • Strongly agrees NETSCOUT’s performance and security monitoring technologies for on-premises, cloud, and network edge provides:
    • deep visibility into service stacks provides an early warning system for IT and SecOps
    • consistent performance and security monitoring, at scale, protects critical applications and services

NETSCOUT solutions Case Study

Global Service Provider goes beyond limits by gaining end-to-end visibility across the cloud, data center, and network edge

Introduction

This case study of a Global 500 telecommunications services company is based on a September 2019 survey of NETSCOUT solutions customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select NETSCOUT solutions:

  • Agrees with the following as it pertains to cloud migration or data center transformation:
    • visibility blind spots in the hybrid cloud and multi-cloud increase risk
    • lack of a common situational awareness between IT teams causes finger-pointing
  • Agrees NETSCOUT helps solve these service assurance challenges:
    • gaining end-to-end visibility across the cloud, data center, and network edge
    • detecting anomalies and then quickly and efficiently investigating the root cause

Use Case

The key features and functionalities of NETSCOUT solutions that the surveyed company uses:

  • Achieved the following with NETSCOUT solutions:
    • Improved network and service availability
  • Rates the following NETSCOUT features important:
    • ubiquitous visibility with pervasive instrumentation in the cloud and on-premises (vSTREAM™ and InfiniStreamNG™ software and hardware appliances)
    • deep application visibility for multi-cloud and data centers (Adaptive Service Intelligence™ technology)
    • actionable visibility for service performance, threats and vulnerabilities (nGeniusONE® and Arbor security)

Results

The Global Service Provider achieved the following results with NETSCOUT solutions:

  • The packet data that NETSCOUT converts into meaningful information helps their organization:
    • Get deep insights into service dependencies to assure both security and high-quality customer experience
  • Improved the following with NETSCOUT solutions:
    • improved visibility: more than 50%
    • reduced MTTK: more than 50%
  • NETSCOUT enables them to confidently deploy and secure applications and services across physical, virtual, and cloud environments by:
    • Transforming packet data into smart data to gain anywhere, anytime visibility and actionable intelligence, at scale
  • Agrees NETSCOUT’s performance and security monitoring technologies for on-premises, cloud, and network edge provides:
    • deep visibility into service stacks provides an early warning system for IT and SecOps
    • consistent performance and security monitoring, at scale, protects critical applications and services

NETSCOUT solutions Case Study

Large utility keeps the lights on for their customers and communities using actionable visibility for service performance and threats

Introduction

This case study of a large enterprise energy & utilities company is based on a September 2019 survey of NETSCOUT solutions customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select NETSCOUT solutions:

  • Agrees with the following as it pertains to cloud migration or data center transformation:
    • high volume of disparate data from siloed tools makes it challenging to manage performance and security issues
    • visibility blind spots in the hybrid cloud and multi-cloud increase risk
    • lack of a common situational awareness between IT teams causes finger-pointing
  • Agrees NETSCOUT helps solve these service assurance challenges by:
    • gaining end-to-end visibility across the cloud, data center, and network edge
    • detecting anomalies and then quickly and efficiently investigating the root cause

Use Case

The key features and functionalities of NETSCOUT solutions that the surveyed company uses:

  • Achieved the following with NETSCOUT solutions:
    • Greater collaboration between NetOps, SecOps, and other IT teams
    • Improved network and service availability
  • Rates the following NETSCOUT features important:
    • ubiquitous visibility with pervasive instrumentation in the cloud and on-premises (vSTREAM™ and InfiniStreamNG™ software and hardware appliances)
    • deep application visibility for multi-cloud and data centers (Adaptive Service Intelligence™ technology)
    • actionable visibility for service performance, threats, and vulnerabilities (nGeniusONE® and Arbor security)
  • Finds the following NETSCOUT partnerships for performance and security management valuable or highly valuable:
    • AWS (advanced technology partnership, marketplace offerings)
    • Microsoft Azure (co-sell partnership, marketplace offerings)
    • VMware (advanced technology partnership for NSX and VMware Cloud on AWS)

Results

The surveyed company achieved the following results with NETSCOUT solutions:

  • The packet data that NETSCOUT converts into meaningful information helps their organization:
    • Continuously monitor a variety of availability, reliability, responsiveness and threat metrics
  • Improved the following with NETSCOUT solutions:
    • improved visibility: 40 – 50%
    • reduced MTTK: 20 – 29%
  • NETSCOUT enables them to confidently deploy and secure applications and services across physical, virtual, and cloud environments by:
    • Transforming packet data into smart data to gain anywhere, anytime visibility and actionable intelligence, at scale
    • Delivering smarter analytics to intelligently pinpoint data, network, session, and application elements that are causing performance problems
  • Agrees NETSCOUT’s performance or security monitoring technologies for on-premises, cloud, and network edge provides:
    • deep visibility into service stacks provides an early warning system for IT and SecOps
    • consistent performance and security monitoring, at scale, protects critical applications and services

NETSCOUT solutions Case Study

Industrial Manufacturing Company with 55 year old history improved visibility by more than 50% in the cloud and on-premises

Introduction

This case study of a medium enterprise industrial manufacturing company is based on a September 2019 survey of NETSCOUT solutions customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select NETSCOUT solutions:

  • Strongly agrees with the following as it pertains to cloud migration or data center transformation:
    • high volume of disparate data from siloed tools makes it challenging to manage performance and security issues
    • visibility blind spots in the hybrid cloud and multi-cloud increase risk
    • lack of a common situational awareness between IT teams causes finger-pointing
  • Strongly agrees NETSCOUT helps solve these service assurance challenges:
    • gaining end-to-end visibility across the cloud, data center, and network edge
    • optimizing application performance when migrating to the cloud
    • detecting anomalies and then quickly and efficiently investigating the root cause

Use Case

The key features and functionalities of NETSCOUT solutions that the surveyed company uses:

  • Achieved the following with NETSCOUT solutions:
    • Early warning into the risks that threaten digital services and assets
  • Rates the following NETSCOUT features important or extremely important:
    • ubiquitous visibility with pervasive instrumentation in the cloud and on-premises (vSTREAM™ and InfiniStreamNG™ software and hardware appliances)
    • deep application visibility for multi-cloud and data centers (Adaptive Service Intelligence™ technology)
    • actionable visibility for service performance, threats and vulnerabilities (nGeniusONE® and Arbor security)
  • Finds the following NETSCOUT partnerships for performance and security management valuable or highly valuable:
    • AWS
      (advanced technology partnership, marketplace offerings)
    • Microsoft Azure (co-sell partnership, marketplace offerings)
    • VMware
      (advanced technology partnership for NSX and VMware Cloud on AWS)

Results

The surveyed company achieved the following results with NETSCOUT solutions:

  • The packet data that NETSCOUT converts into meaningful information helps their organization:
    • Continuously monitor a variety of availability, reliability, responsiveness and threat metrics
  • Improved the following with NETSCOUT solutions:
    • improved visibility: more than 50%
  • NETSCOUT enables them to confidently deploy and secure applications and services across physical, virtual, and cloud environments by:
    • Delivering smarter analytics to intelligently pinpoint data, network, session, and application elements that are causing performance problems
  • Strongly agrees NETSCOUT’s performance and security monitoring technologies for on-premises, cloud, and network edge provides:
    • deep visibility into service stacks provides an early warning system for IT and SecOps
    • consistent performance and security monitoring, at scale, protects critical applications and services

NETSCOUT solutions Case Study

National Government Laboratory helps to safeguard citizens by gaining end-to-end visibility across the cloud, data center, and network edge

Introduction

This case study of a state & local government is based on a September 2019 survey of NETSCOUT solutions customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the National Government Laboratory to evaluate and ultimately select NETSCOUT solutions:

  • Strongly agrees with the following as it pertains to cloud migration or data center transformation:
    • visibility blind spots in the hybrid cloud and multi-cloud increase risk
  • Strongly agrees NETSCOUT helps solve these service assurance challenges:
    • gaining end-to-end visibility across the cloud, data center, and network edge
    • optimizing application performance when migrating to the cloud
    • detecting anomalies and then quickly and efficiently investigating the root cause

Use Case

The key features and functionalities of NETSCOUT solutions that the surveyed organization uses:

  • Achieved the following with NETSCOUT solutions:
    • Greater speed and agility in introducing new services
    • Early warning into the risks that threaten digital services and assets
    • Happy users with improved quality of experience through actionable insights
    • Greater collaboration between NetOps, SecOps, and other IT teams
    • Improved network and service availability
  • Rates the following NETSCOUT features extremely important:
    • ubiquitous visibility with pervasive instrumentation in the cloud and on-premises (vSTREAM™ and InfiniStreamNG™ software and hardware appliances)
    • deep application visibility for multi-cloud and data centers (Adaptive Service Intelligence™ technology)
    • actionable visibility for service performance, threats, and vulnerabilities (nGeniusONE® and Arbor security)
  • Finds the following NETSCOUT partnerships for performance and security management highly valuable:
    • AWS (advanced technology partnership, marketplace offerings)
    • Microsoft Azure (co-sell partnership, marketplace offerings)
    • VMware (advanced technology partnership for NSX and VMware Cloud on AWS)

Results

This National Government Laboratory achieved the following results with NETSCOUT solutions:

  • The packet data that NETSCOUT converts into meaningful information helps their organization:
    • Continuously monitor a variety of availability, reliability, responsiveness and threat metrics
  • Achieved the following with NETSCOUT solutions:
    • improved visibility: more than 50%
    • reduced MTTK: more than 50%
  • NETSCOUT enables them to confidently deploy and secure applications and services across physical, virtual, and cloud environments by:
    • transforming packet data into smart data to gain anywhere, anytime visibility and actionable intelligence, at scale
    • delivering smarter analytics to intelligently pinpoint data, network, session, and application elements that are causing performance problems
  • Strongly agrees NETSCOUT’s performance and security monitoring technologies for on-premises, cloud, and network edge provides:
    • deep visibility into service stacks provides an early warning system for IT and SecOps
    • consistent performance and security monitoring, at scale, protects critical applications and services

NETSCOUT solutions Case Study

The Kansas City Railway Company shifts transportation IT into high gear with deep insights into service dependencies

Introduction

This case study of The Kansas City Railway Company is based on a September 2019 survey of NETSCOUT solutions customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select NETSCOUT solutions:

  • Agrees with the following as it pertains to cloud migration or data center transformation:
    • high volume of disparate data from siloed tools makes it challenging to manage performance and security issues
    • visibility blind spots in the hybrid cloud and multi-cloud increase risk
    • lack of a common situational awareness between IT teams causes finger-pointing
  • Agrees NETSCOUT helps solve these service assurance challenges:
    • gaining end-to-end visibility across the cloud, data center, and network edge
    • optimizing application performance when migrating to the cloud
    • detecting anomalies and then quickly and efficiently investigating the root cause

Use Case

The key features and functionalities of NETSCOUT solutions that The Kansas City Railway Company uses:

  • Achieved the following with NETSCOUT solutions:
    • Greater speed and agility in introducing new services
    • Happy users with improved quality of experience through actionable insights
  • Rates the following NETSCOUT features extremely important or important:
    • ubiquitous visibility with pervasive instrumentation in the cloud and on-premises (vSTREAM™ and InfiniStreamNG™ software and hardware appliances)
    • deep application visibility for multi-cloud and data centers (Adaptive Service Intelligence™ technology)
    • actionable visibility for service performance, threats, and vulnerabilities (nGeniusONE® and Arbor security)
  • Finds the following NETSCOUT partnerships for performance and security management valuable or highly valuable:
    • AWS (advanced technology partnership, marketplace offerings)
    • Microsoft Azure (co-sell partnership, marketplace offerings)

Results

The surveyed company achieved the following results with NETSCOUT solutions:

  • The packet data that NETSCOUT converts into meaningful information helps their organization:
    • Continuously monitor a variety of availability, reliability, responsiveness and threat metrics
    • Get deep insights into service dependencies to assure both security and high-quality customer experience
  • Improved the following with NETSCOUT solutions:
    • improved visibility: 30 – 39%
    • reduced MTTK: 40 – 50%
  • NETSCOUT enables them to confidently deploy and secure applications and services across physical, virtual, and cloud environments by:
    • Transforming packet data into smart data to gain anywhere, anytime visibility and actionable intelligence, at scale
    • Delivering smarter analytics to intelligently pinpoint data, network, session, and application elements that are causing performance problems
    • Helping rapidly uncover and resolve security problems without modifying existing workflows
  • Strongly agrees NETSCOUT’s performance and security monitoring technologies for on-premises, cloud, and network edge provides:
    • deep visibility into service stacks and an early warning system for IT and SecOps
    • consistent performance and security monitoring, at scale, protects critical applications and services

NETSCOUT solutions Case Study

Fortune 500 pharmacy benefit management company reduced MTTK by more than 50% with ubiquitous visibility in the cloud and on-premises

Introduction

This case study of a Fortune 500 health care company is based on a September 2019 survey of NETSCOUT solutions customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select NETSCOUT solutions:

  • Strongly agrees with the following as it pertains to cloud migration or data center transformation:
    • high volume of disparate data from siloed tools makes it challenging to manage performance and security issues
    • visibility blind spots in the hybrid cloud and multi-cloud increase risk
    • lack of a common situational awareness between IT teams causes finger-pointing:
  • Strongly agrees NETSCOUT helps solve these service assurance challenges:
    • gaining end-to-end visibility across the cloud, data center, and network edge
    • optimizing application performance when migrating to the cloud
    • detecting anomalies and then quickly and efficiently investigating the root cause

Use Case

The key features and functionalities of NETSCOUT solutions that the surveyed company uses:

  • Achieved the following with NETSCOUT solutions:
    • Greater speed and agility in introducing new services
    • Greater collaboration between NetOps, SecOps, and other IT teams
    • Improved network and service availability
  • Rates the following NETSCOUT features extremely important:
    • ubiquitous visibility with pervasive instrumentation in the cloud and on-premises (vSTREAM™ and InfiniStreamNG™ software and hardware appliances)
    • deep application visibility for multi-cloud and data centers (Adaptive Service Intelligence™ technology)
    • actionable visibility for service performance, threats and vulnerabilities (nGeniusONE® and Arbor security)
  • Finds the following NETSCOUT partnership for performance and security management highly valuable:
    • VMware (advanced technology partnership for NSX and VMware Cloud on AWS)

Results

This pharmacy benefits management organization, one of the top three in the United States generating over $100 billion in revenue, achieved the following results with NETSCOUT solutions:

  • The packet data that NETSCOUT converts into meaningful information helps their organization:
    • Continuously monitor a variety of availability, reliability, responsiveness and threat metrics
  • Improved the following with NETSCOUT solutions:
    • improved visibility: more than 50%
    • reduced MTTK: more than 50%
  • NETSCOUT enables them to confidently deploy and secure applications and services across physical, virtual, and cloud environments by:
    • Transforming packet data into smart data to gain anywhere, anytime visibility and actionable intelligence, at scale
    • Delivering smarter analytics to intelligently pinpoint data, network, session, and application elements that are causing performance problems
  • Strongly agrees NETSCOUT’s performance and security monitoring technologies for on-premises, cloud, and network edge provides:
    • deep visibility into service stacks provides an early warning system for IT and SecOps
    • consistent performance and security monitoring, at scale, protects critical applications and services

NETSCOUT solutions Case Study

Popular Financial Services Company cashes in on Visibility Without Borders

Introduction

This case study of a large enterprise financial services company is based on a September 2019 survey of NETSCOUT solutions customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led this Financial Services behemoth, which closed nearly half a trillion dollars of mortgage volume in five years, to evaluate and ultimately select NETSCOUT solutions:

  • high volume of disparate data from siloed tools makes it challenging to manage performance and security issues
  • visibility blind spots in the hybrid cloud and multi-cloud increase risk
  • lack of a common situational awareness between IT teams causes finger-pointing

Popular Financial Services Company strongly agrees NETSCOUT helps solve these service assurance challenges by:

  • gaining end-to-end visibility across the cloud, data center, and network edge
  • optimizing application performance when migrating to the cloud
  • detecting anomalies and then quickly and efficiently investigating the root cause

Use Case

The key features and functionalities of NETSCOUT solutions that the surveyed company uses:

  • Achieved the following with NETSCOUT solutions:
    • greater collaboration between NetOps, SecOps, and other IT teams
    • improved network and service availability
  • Rates extremely important the following NETSCOUT features:
    • ubiquitous visibility with pervasive instrumentation in the cloud and on-premises (vSTREAM™ and InfiniStreamNG™ software and hardware appliances)
    • deep application visibility for multi-cloud and data centers (Adaptive Service Intelligence™ technology)
    • actionable visibility for service performance, threats, and vulnerabilities (nGeniusONE® and Arbor security)
  • Finds the following NETSCOUT partnerships for performance and security management valuable:
    • AWS (advanced technology partnership, marketplace offerings)
    • Microsoft Azure (co-sell partnership, marketplace offerings)
    • VMware (advanced technology partnership for NSX and VMware Cloud on AWS)

Results

One of the largest mortgage lending companies in the United States achieved the following results with NETSCOUT solutions:

  • The packet data that NETSCOUT converts into meaningful information helps their organization:
    • Continuously monitor a variety of availability, reliability, responsiveness and threat metrics
  • Achieved the following with NETSCOUT solutions:
    • improved visibility: more than 50%
    • reduced MTTK: 40 – 50%
  • NETSCOUT enables them to confidently deploy and secure applications and services across physical, virtual, and cloud environments by:
    • delivering smarter analytics to intelligently pinpoint data, network, session, and application elements that are causing performance problems
    • helping rapidly uncover and resolve security problems without modifying existing workflows
  • Agrees NETSCOUT’s performance and security monitoring technologies for on-premises, cloud, and network edge provides:
    • deep visibility into service stacks provides an early warning system for IT and SecOps
    • consistent performance and security monitoring, at scale, protects critical applications and services



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