Companhia Energy, a Brazilian utilities company, agrees that NETSCOUT’s solutions powered by Adaptive Service Intelligence™ (ASI) technology offers a unique and holistic view of service dependencies and interrelationships into their enterprise network.
A large enterprise banking company agrees that NETSCOUT’s solutions powered by Adaptive Service Intelligence™ (ASI) technology offer a unique and holistic view of service dependencies and interrelationships within their enterprise and global network infrastructure.
A consultant of a large enterprise telecommunications services company is very likely to recommend NETSCOUT:
I think NetScout nGeniusONE is the best product out there. I love what it does for our VoLTE monitoring.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend NetScout?”
A Network Administrator of an enterprise telecommunications services company is very likely to recommend NETSCOUT:
We have been using NETSCOUT nGeniusONE for many years and it has always met our network monitoring requirements.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend NetScout?”
100% of surveyed customers spent 30+ hours on average in the war room resolving a core service incident BEFORE using NETSCOUT. After deploying and using NETSCOUT, 80% of customers dropped the average time to 10 hours and less — a reduction of 66% minimum.
93% of surveyed customers who increased quality of end-user experience and/or reduced operational expenses with NETSCOUT’s solutions powered by Adaptive Service Intelligence (ASI™) technology agree NETSCOUT’S nGeniusONE Service Assurance product offers a unique and holistic, end-to-end view of applications, network service dependencies and interrelationships.
79% of surveyed customers who reduced operational expenses with NETSCOUT nGeniusONE find that using its single service-oriented performance management platform is most effective in triaging network service-performance issues.
With NETSCOUT nGeniusONE, our telecommunications company has derived some core benefits. We get a consistent, holistic and comprehensive view of our entire network service delivery IT infrastructure. We have also reduced time spent in the war room resolving technical issues. We’ve also been able to initiate quicker problem resolution, reducing MTTK substantially. Lastly, we have also increased our service uptime and end-user productivity.
— Engineer, Large Enterprise Telecommunications Services Company
A Fortune 500 telecommunications services company increased quality of end-user experience and displaced several performance management tools with a single platform from NETSCOUT to increase ROI in the short-term and promote operational excellence in the long-term with NETSCOUT.
A U.S. federal government agency increased quality of end-user experience, reduced operational expenses, improved IT staff productivity, and displaced several performance management tools with a single platform from NETSCOUT to increase ROI in the short-term and promote operational excellence in the long-term with NETSCOUT.
