TechValidate Research on NETSCOUT nGenius Solution

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BT America Reduces CapEx by 75+%

BT America Inc. reduced the capital expenditures associated with performance management of their IT infrastructure by 75% or more with NetScout.

BT America Drastically Lowers MTTR by 95%

BT America reduced the mean time to resolution (MTTR) by 95% or more with NETSCOUT’s proactive service triage, compared to an alternative solution.

iBasis Discovers Secret to Service Triage

iBasis, Inc. finds that using a single service-oriented performance management platform from NETSCOUT is most effective in triaging service performance issues.

Exceptional Reduction in Time Spent in War Room

67% of surveyed IT organizations reduced time spent in the war room using NETSCOUT nGeniusONE.

67%

nGeniusONE a Tour de Force of Service Assurance

NETSCOUT nGeniusONE gives you a consistent holistic, end-to-end view of the network service delivery infrastructure. It helps to reduce time spent in the war room, initiate swifter problem resolution and reduce MTTK, while increasing service uptime and end-user productivity. NETSCOUT allows you to pinpoint the cause of most performance related issues.

IT Professional, Large Enterprise Food Company

Top Agriculture Company Receives Great Value

An IT professional at a leading agribusiness in America is very likely to recommend* NETSCOUT:

“NETSCOUT nGeniusONE is an excellent product that gives extremely valuable information and statistics relating to our network.”

*Based on a response of 9 to the question “On a scale of 0-10, how likely would you be to recommend NETSCOUT?”

Incredible Reduction in MTTK

Lincoln National Corporation, a Fortune 500 financial services company, reduced time spent troubleshooting in the war room by a whopping 75-100% with NETSCOUT.

Lincoln Financial Group: “nGeniusONE is All Knowing”

The NETSCOUT nGeniusONE tool is ‘all knowing.’ It helps us with identifying who and what people — and applications — were causing network congestion and other problems.

John Griggs, Network Administrator, Lincoln National Corporation

Great Post-Sale Product Support

NETSCOUT has good product support and clear a roadmap of their product’s direction. We like nGeniusONE it as it gives us an end-to-end view of our infrastructure.

Mahmoud Yassin, Senior IT Architect, National Bank of Abu Dhabi (NBAD)

Well-Known Aerospace & Defense Contractor Improves MTTR by 90%

A large enterprise aerospace & defense company reduced the mean time to resolution (MTTR) by 90% or greater with NETSCOUT’s proactive service triage compared to an alternative solution.

Aerospace & Defense Company Quickly Identifies & Solves Problems with NETSCOUT

With NETSCOUT nGeniusONE solution you can see the actual packet flows allowing network engineers to quickly identify problem areas, i.e., servers responding slowly to requests due to Storage Area Network (SAN) issues.

IT Manager, Large Enterprise Aerospace & Defense Company

MTTK Time Reduced for Aerospace & Defense Contractor

Large Enterprise Aerospace & Defense Contractor Recommends NETSCOUT, saying:*

“The NETSCOUT nGeniusONE solution is a very solid product. It helps our technical people drill down to the problem very quickly, thus saving us a lot of time with MTTK.”

*Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend NETSCOUT?”

Companhia Energy of Brazil Bolsters Its Network Monitoring

With NETSCOUT nGeniusONE, we get a consistent holistic, end-to-end view of our service delivery infrastructure.

Esdras Silva, IT Systems Analyst, Companhia Energy

iBasis Loves NETSCOUT

Wenxin Ma, a Principal Architect at iBasis, Inc., recommends * NETSCOUT:

“NETSCOUT nGeniusONE’s rich functionalities and approach to network monitoring, troubleshooting, and reporting as well, provides great automation. You get a very detailed end-to-end view of user services.”

End-to-End Network Visibility

With NETSCOUT nGeniusONE, you get an overall or complete end-to-end view of application and network status in a single dashboard pane.

Ernie Yumul, Engineer, Fidelity Investments

Fidelity Investments Recommends NETSCOUT

NETSCOUT is one product you can rely on with its analytics and packet capture capabilities.

Ernie Yumul, Engineer, Fidelity Investments

SBV Services Secures Business – Critical Applications With NETSCOUT

“The NETSCOUT nGeniusONE Service Assurance platform has given tremendous relief to my organization regarding network monitoring and the optimization of our business-critical applications.”

NETSCOUT Solves Problems With Brazilian Company’s Network Infrastructure

Luciano Moraes Dias, a Senior IT Architect at Grupo Boticario, is very likely to recommend* NETSCOUT for the following reason:

“NETSCOUT is helping to solve huge problems in our IT infrastructure [and at great speed.]”

Based on a response of 9 to the question “On a scale of 0-10, how likely would you be to recommend NETSCOUT?”

Brazilian Company Grupo Boticario Vastly Improves Service Triage Using NETSCOUT

NETSCOUT is helping us solve significant problems in our IT infrastructure. We are able to find the root problem more quickly, find minor errors that could affect application performance, and also reduce troubleshooting time.

Luciano Moraes Dias, Senior IT Architect, Grupo Boticario

Popular Educational Institution Enhances Network and Application Performance

We get great data granularity from NETSCOUT nGeniusONE. It is great for application support. We now can get a deeper look into the network and application performance at the customer experience level. Knowing which servers behind specific services are responding with errors, or not responding at all, is invaluable information.

Network Administrator, Educational Institution

Turkcell Chooses NETSCOUT As Its Service Assurance Solution

Turkcell considered CA, Splunk, JDSU, HP, and Anritsu before selecting the NETSCOUT solution to solve critical IT challenges like reducing degradations and outages.

BT America Loves NETSCOUT for Its Service Assurance Capabilities

It is a great product. We are able to troubleshoot issues faster. I love using NETSCOUT. Before we didn’t grasp the full extent of our network problems, but now we can and we analyze the problems much quicker than before. Also, the information is succinct to the issue without confusing the issue by providing too much information. That saves time.

Dhaval Parikh, Senior Network Administrator, BT America Inc

An IT Architect of a S&P 500 computer software company is very likely to recommend* NETSCOUT for the following reason:

“NETSCOUT nGeniusONE Service Assurance is a great product that delivers outstanding value. We’ve been using NetScout for many years and have been extremely happy with the product in all phases.”

*Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend NETSCOUT?”

NETSCOUT nGeniusONE Amazes Staff

An engineer of a large enterprise aerospace & defense company is very likely to recommend* NETSCOUT for the following reason:

“It is a common occurrence for me to be called in for a postmortem after resolving a network issue to gasps of awe and amazement after I show the team all the data I have collected in NETSCOUT nGeniusONE.”

*Based on a response of 9 to the question “On a scale of 0-10, how likely would you be to recommend NETSCOUT?”

World-Renowned Pharmaceutical Giant Praises NETSCOUT Post-Sale Support

A Senior IT Architect of a Global 500 pharmaceuticals company is very likely to recommend* NETSCOUT for the following reason:

“The attention from the account team is fabulous. We have a RSE and a SME / Account Engineer. Any questions, concerns, and training is provided without question.”

*Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend NETSCOUT?”

NETSCOUT a “Revolutionary Step Forward” in Network and Application Performance Management

I’m a long-time user of NETSCOUT. I think nGeniusONE is a revolutionary step forward for network performance management. It helps us gather empirical data to redirect the efforts of the war room.

IT Specialist, Global 500 Banking Company

Popular Telecom Reduces MTTR by an Astonishing 90%

A Fortune 500 telecommunications services company reduced the mean time to resolution (MTTR) by 90% or greater with NETSCOUT’s proactive service triage compared to an alternative solution.

Major US Telecom Loves NETSCOUT

I appreciate NETSCOUT technology…NETSCOUT enables you to have complete network operational visibility with its advanced troubleshooting tools.

Senior IT Architect, Fortune 500 Telecommunications Services Company

Vastly Enhanced Operational Visibility into Network

I have solved problems in my network using NETSCOUT products. We now have visibility into service-enabling protocols used to deliver voice services, which bolsters the identification of issues.

Operations Manager, Large Enterprise Media & Entertainment Company

NETSCOUT nGeniusONE a “One-Stop Shop” for Service Triage

Having the NETSCOUT nGeniusONE dashboard gives us a ‘one-stop shop’ in application visibility. It also allows other IT specialties to monitor their services more proactively, keeping ahead of service related issues. All of this helps to improve customer service and provide more value to the organization. It is an extremely reliable product with excellent customer support.

IT Manager, Large Enterprise Health Care Company




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