Mural Customer Fact
AkzoNobel describes the strategic guidance their CSM/Consultant has given as proactive, knowledgeable, and personalized.
Mural Customer Testimonial
Melissa J. [Consultant] has forged an incredible partnership with us. She is responsive, organized, and always proactive in discussing new ideas to help us drive better user adoption. We are grateful to have her by our side.
— Business Transformation Lead, Global 500 Financial Services Company
Mural Customer Testimonial
Our Mural team is extremely accommodating. They’re always quick to create a plan and expertly approach issues that arise with our workflow. Solutions are always just around the corner thanks to Mural’s support.
— Program Manager, Large Enterprise Financial Services Company
Mural Customer Testimonial
It’s always a pleasure working with our Mural team. Whenever we have calls they’re timely and prepared to share insights. They’ve been a huge help in personalizing our experience so that we leverage Mural to the fullest.
— Consulting Director, Global 500 Financial Services Company
Mural Customer Testimonial
Christina K. [Consultant] and Carolyn B. [CSM] provide exceptional customer support to our team. They’re always proactive in updating us on new features and providing training where necessary. Having this type of support makes using Mural that much more enjoyable.
— Consulting Director, Global 500 Financial Services Company
Mural Customer Testimonial
Our Mural CS team helped us through a complicated migration of over 300 external workspaces to a single enterprise workspace. Their help, expertise, and suggestions truly made the migration as painless as possible. They leveraged Mural to help keep track of who, what, and when and we saw great success with migrating the majority of workspaces on schedule. Within a month to a month and a half, they were able to successfully complete the bulk of the migration.
— Sarah MacDawutey, Head of Product, VA (Ablevets)
Mural Customer Testimonial
The Mural team goes above and beyond for us. We hosted migration office hours, during which we leveraged breakout rooms, and provided an outstanding user experience. During the call, we had a Mural 101 session going simultaneously with two breakout rooms for personal help and a main session for migration questions.
— Sarah MacDawutey, Head of Product, VA (Ablevets)
Mural Customer Testimonial
Chris H. [Consultant] has been vital in how our team organizes our workspaces. He successfully collapsed 130 workspaces into a small handful for us. Carolyn B. [CSM] is skilled at corralling internal teams to bring attention to our use case needs and getting them met. Mural’s customer success support is excellent!
— Agile Coach, Global 500 Banking Company
Mural Customer Testimonial
Carolyn B. [CSM] and John H. [AE] are extremely responsive and supportive of our needs. When it comes to thinking outside the box and coming up with new solutions to our use case, they are exceptional. Overall Mural’s customer success support exceeds our expectations.
— Program Manager, Large Enterprise Financial Services Company
Mural Customer Testimonial
Carolyn B. [CSM], Ricky P. [AE], and Christina K. [Consultant] have been with us every step of the way with onboarding our users. It would have been easy for them to let us implement Mural on our own, but they dove right in. I love that they always have our best interests at heart. In my mind, this has cemented them as a customer-first, outcome focussed partner.
— Systems Administrator, Global 500 Financial Services Company
Mural Customer Testimonial
Carolyn B. [Customer Success Manager] and Christina K. [Consultant] are always there when we need them! Naming one instance of them going above and beyond for us is difficult because they consistently bring that wow factor to every interaction we have with them.
— Technical Specialist, Global 500 Computer Services Company
Mural Customer Testimonial
Mural’s customer success team has led countless proactive initiatives to aid us in bettering our workflows. They’re friendly and engaging in their approach. All of which has inspired us to level up how we collaborate as an organization.
— Project Lead, Large Enterprise Industrial Manufacturing Company
Mural Customer Testimonial
Mural’s customer success team has encouraged us to have more interactive sessions. This led to successfully gathering all kinds of feedback from our team. It has been extremely helpful in gaining more insight into our training making it easier for us to adapt to their needs.
— Jacqueline Knijnenburg, Agile Support Officer, AkzoNobel
Mural Customer Testimonial
Mural’s customer success team has been exceptional in supporting our organization. They’re swift in finding use cases and examples that fit our needs and provide engaging training that empowers our users to become collaboration masters.
— IT Project Manager, Large Enterprise Automotive & Transport Company