Mural TechFacts : Page 3

Mural Customer Testimonial

Any time we have engaged with our Mural customer success team, they’ve been knowledgeable about our use case and strategic in their approach to helping us optimize our usage.

— Service Designer, Large Enterprise Financial Services Company

Mural Customer Testimonial

Mural’s customer success team has given us the opportunity to join beta testing. This has given us the chance to provide feedback and have skin in the game when it comes to product direction.

— Agile Coach, Global 500 Insurance Company

Mural Customer Testimonial

The Mural customer success team was able to help us organize 5 training sessions during Covid with 15 national partners. This made it so much simpler for our organization to adopt the tool.

— Program Manager, Non Profit

Mural Customer Testimonial

Mural’s customer success team ensured that we had a deeper understanding of the value the tool brings to our organization so we could use it to its full potential.

— Agile Coach / Scrum Leader, Global 500 Insurance Company

Mural Customer Testimonial

Mural’s customer success team makes my job easier. They are very responsive and timely in accommodating any requests that arise.

— Agile Coach / Scrum Leader, Global 500 Insurance Company

Mural Customer Testimonial

Mural’s customer success team is currently organizing training sessions for us. There is so much interest from our teams. We are excited to transform the way we work together.

— UX Researcher, Large Enterprise Computer Software Company

Mural Customer Testimonial

Mural’s customer success team has been vital in determining how we use the tool throughout our team.

— Program Manager, Large Enterprise Retail Company

Mural Customer Testimonial

Mural’s customer success team has been super helpful. They were quick to assist when I had issues with my account and were able to resolve the issue in a timely manner. I like how responsive they are.

— Business Analyst, Large Enterprise Automotive & Transport Company

Mural Customer Testimonial

Mural’s customer success team made it easy for us to adopt the tool. We were able to quickly find our groove and create workshop templates and debrief data visually.

— UX Researcher, Medium Enterprise Computer Software Company

Mural Customer Testimonial

Ryan W. [Consultant] gave us a very clear and impactful introduction to Mural. This has facilitated the adoption of the tool across our teams.

— Dimitri Hammerer, Business Analyst, Capgemini Technology Services

Mural Customer Statistic

49% of surveyed organizations who follow a hybrid work model said 26-50% of time spent doing teamwork with Mural is done synchronously (scheduled real-time interactions).

49%

Mural Customer Statistic

63% of surveyed organizations who follow a hybrid work model said 26-50% of time spent doing teamwork with Mural is done asynchronously (contributions aren’t scheduled and happen on their own time).

63%

Mural Customer Statistic

50% of surveyed organizations who work in an office full time said 26-50% of time spent doing teamwork with Mural is done asynchronously (contributions aren’t scheduled and happen on their own time).

50%

Mural Customer Statistic

49% of surveyed organizations who work remotely said 26-50% of time spent doing teamwork with Mural is done synchronously (scheduled real-time interactions).

49%

Mural Customer Statistic

62% of surveyed organizations who work remotely said 26-50% of time spent doing teamwork with Mural is done asynchronously (contributions aren’t scheduled and happen on their own time).

62%

Mural Customer Statistic

88% of surveyed organizations who work in an office full time said 51-75% of time spent doing teamwork with Mural is done synchronously (scheduled real-time interactions).

88%

Mural Customer Testimonial

Mural provides a space to fully flesh out ideas in real-time or offline. With the async option, we can ensure enough time has been given for thought processing. After all, some do their best work with a little extra time. With the visual nature of the tool, we find ourselves missing fewer items during meetings, and everyone is in alignment.

— Digital Product Manager, Large Enterprise Computer Services Company

Mural Customer Testimonial

Mural provides a space to easily map processes, plan user research, and conduct group workshops. I can’t imagine working without it now.

— Cindy Chan, Other, Home Office

Mural Customer Statistic

54% of surveyed IT Professionals said Mural improved their collaboration process through boosted project efficiency and quality.

54%

Mural Customer Statistic

75% of surveyed Product Managers said Mural improved their collaboration process by driving alignment and effective decision making.

75%

Mural Customer Statistic

85% of surveyed Financial Services organizations said Mural improved their collaboration process by equipping teams with the tools to collaborate effectively, think differently, and deliver impactful solutions.

85%

Mural Customer Statistic

100% of surveyed Fortune 500 organizations said Mural increased team engagement, improving their collaboration process.

100%

Mural Customer Testimonial

After using Mural for a couple of months, I’ve noticed it encourages participation.

— Sergio Apfelbaum, Consultant, Deloitte

Mural Customer Testimonial

Mural has improved our collaboration, sharing abilities, and transparency across the team. As a result, we’ve had better workshops and retrospectives!

— Valery Germain, Consultant, CGI

Mural Customer Testimonial

Mural has enabled us to make our work visible and allowed for broader collaboration across teams.

— Sarah Lansing, Other, Progressive Insurance

Mural Customer Testimonial

Mural has assisted me in facilitating organized meetings and encouraged our team to have more open discussions. We’ve seen our team connection and culture strengthen as a result.

— Other, Medium Enterprise Computer Software Company

Mural Customer Testimonial

Mural has led us to conduct more productive and collaborative meetings. We’ve also been able to create a training program through our usage, ensuring everyone is on the same page.

— Digital Product Manager, Medium Enterprise Educational Institution Company

Mural Customer Testimonial

Through our Mural usage, we’ve found meetings to be more interactive, leaving us with better insights and ideas.

— Consultant, Large Enterprise Professional Services Company

Mural Customer Testimonial

Mural offers low latency whiteboarding with all the tools I need to collaborate with my team successfully. I’ve tried all the free solutions and a few of the paid ones, and Mural is the most user-friendly when it comes to getting started.

— Other, Medium Enterprise Financial Services Company

Mural Customer Testimonial

Mural has been extremely helpful for remote workshops and joint brainstorming sessions. We’ve started to use Mural during in-person workshops too. It gives everyone the chance to work together, save time and get straight to the outcomes.

— Manufacturing Professional, Global 500 Food Company

TechValidate Research on Mural

356 TechFacts – Page 3 of 12