TechValidate Research on LabWare LIMS and ELN

44 Case Studies – Page 2 of 2


LabWare LIMS and ELN Case Study

A Foundation for Data Management at dōTERRA

Introduction

This case study of dōTERRA is based on a November 2017 survey of LabWare LIMS and ELN customers by TechValidate, a 3rd-party research service.

“LabWare provides a positive Return On Investment (ROI) for my organization.”

“Our system has allowed the QC department to become more integrated and efficient across the different departments that we support for analytical needs. We have enjoyed the flexibility of other departments utilizing and allowing us to train them in the data integrity tools and functions that the system provides. It has broadened the plan for implementation of other modules to support other functions and departments of the company. It has provided a foundation of comfort across the company for data management.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare LIMS and ELN:

  • Challenges solved with LabWare:
    • Security and protection of intellectual property

Use Case

The key features and functionalities of LabWare LIMS and ELN that the surveyed company uses:

  • Versions of LabWare the company is currently using:
    • LabWare 7 LIMS
    • LabWare ELN

Results

The surveyed company achieved the following results with LabWare LIMS and ELN:

  • Chose LabWare for an informatics partner because of their:
    • Company stability
    • Global presence
    • Reputation
    • Responsiveness/reliability/uptime
    • Service and support
    • Product functionality
    • Price
  • Satisfaction with the following LabWare areas:
    • product functionality: extremely satisfied
    • industry-focused solutions: extremely satisfied
    • professional services: extremely satisfied
    • customer technical support: extremely satisfied
    • customer training: extremely satisfied

LabWare LIMS and ELN Case Study

LIMS ROI at Solvay

Introduction

This case study of Solvay is based on a November 2017 survey of LabWare LIMS and ELN customers by TechValidate, a 3rd-party research service.

“LabWare provides a positive Return On Investment (ROI) for my organization.”

“In the past, adding new products or grades for many of our sites took weeks and months to configure in spreadsheets. We’ve been able to grow our product portfolios with little impact on our LIMS.”

“Reporting on data was a painstaking process, retrieving data from multiple spreadsheets and other data sources. Now, it’s just a click of a button.”

“Visual workflows help the lab technicians process a sample through, with little effort and no paperwork.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare LIMS and ELN:

  • Challenges solved with LabWare:
    • Lab efficiency/productivity
    • Security and protection of intellectual property
    • Instrument integration and consolidated reporting

Use Case

The key features and functionalities of LabWare LIMS and ELN that the surveyed company uses:

  • Versions of LabWare the company is currently using:
    • LabWare LIMS v6
    • LabWare LIMS v5
  • Has used LabWare for 15 or more years.
  • Third-party tools interfaced with LabWare:
    • Analytical Balances: fully interfaced
    • ERP: fully interfaced
    • ELN (not LabWare): partially interfaced

Results

The surveyed company achieved the following results with LabWare LIMS and ELN:

  • Chose LabWare for an informatics partner because of their:
    • Responsiveness/reliability/uptime
    • Service and support
    • Product functionality
    • Price
  • Satisfaction with the following LabWare areas:
    • Product functionality: highly satisfied
    • Industry-focused solutions: highly satisfied
    • Professional services: highly satisfied
    • Customer technical support: highly satisfied
    • Customer training: highly satisfied

LabWare LIMS and ELN Solutions Case Study

Going Paperless at a Federal Government Laboratory

Introduction

This case study of a federal government laboratory is based on a March 2016 survey of LabWare LIMS and ELN Solutions customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select LabWare LIMS and ELN Solutions:

  • Challenges solved with LabWare:
    • Lab efficiency / productivity
    • Instrument integration and consolidated reporting

Use Case

The key features and functionalities of LabWare LIMS and ELN Solutions that the surveyed organization uses:

  • Uses LabWare in an Analytical Services type of laboratory.
  • Has used LabWare for 5 to 9 years.
  • Version of LabWare the company is currently using:
    • LabWare LIMS v6
  • 3rd party software application interfaced to the LabWare system:
    • Enterprise Resource Planning (ERP)

Results

The surveyed organization achieved the following results with LabWare LIMS and ELN Solutions:

  • Chose LabWare for an informatics partner because of their:
    • Global presence
    • Service and support
    • Product functionality
  • Benefits realized from using LabWare solutions:
    • Improved sample management, chain of custody, and turnaround time
    • Captured data directly from laboratory instruments
    • Improved traceability, security and audit trails that provided accountability
    • Replaced Excel spreadsheets with integrated ELN
    • Went paperless
  • Satisfaction with the following LabWare areas:
    • Product functionality: extremely satisfied
    • Industry focused templates: satisfied
    • Professional services: extremely satisfied
    • Customer technical support: extremely satisfied
    • Customer training: highly satisfied

LabWare LIMS and ELN Solutions Case Study

Making Results Count at a State Public Health Laboratory

Introduction

This case study of a state government organization is based on a March 2016 survey of LabWare LIMS and ELN Solutions customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select LabWare LIMS and ELN Solutions:

  • Challenges solved with LabWare:
    • Lab efficiency / productivity
    • Instrument integration and consolidated reporting

Use Case

The key features and functionalities of LabWare Solutions that the surveyed organization uses:

  • Uses LabWare in a Public Health type of laboratory.
  • Has used LabWare for 10 to 14 years.
  • Version of LabWare the company is currently using:
    • LabWare LIMS v6

Results

The surveyed organization achieved the following results with LabWare Solutions:

  • Chose LabWare for an informatics partner because of their:
    • They were the only eligible bid
  • Benefits realized from using LabWare solutions:
    • Improved sample management, chain of custody, and turnaround time
    • Captured data directly from laboratory instruments
    • Improved traceability, security and audit trails that provided accountability
    • Generated high-quality secure reporting
    • Controlled access to sensitive / proprietary data
    • Went paperless
  • Satisfaction with the following LabWare areas:
    • Product functionality: highly satisfied
    • Industry focused templates: satisfied
    • Professional services: highly satisfied
    • Customer technical support: highly satisfied
    • Customer training: satisfied

LabWare LIMS and ELN Solutions Case Study

Environmental Protection Agency, Office Of Radiological Protection

Introduction

This case study of Environmental Protection Agency, Office of Radiological Protection is based on a March 2016 survey of LabWare LIMS and ELN Solutions customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select LabWare Solutions:

  • Challenge solved with LabWare:
    • Instrument integration and consolidated reporting

Use Case

The key features and functionalities of LabWare Solutions that the surveyed organization uses:

  • Uses LabWare in an Environmental type of laboratory.
  • Has used LabWare for 5 to 9 years.
  • Version of LabWare the company is currently using:
    • LabWare LIMS v6
  • 3rd party software applications interfaced to the LabWare system:
    • Other Data Acquisition System
    • Gamma spectrometry system and other radiometric equipment

Results

The surveyed organization achieved the following results with LabWare Solutions:

  • Chose LabWare for an informatics partner because of their:
    • Company stability
    • Reputation
    • User community
    • Product functionality
    • Allows users to configure the system
  • Benefits realized from using LabWare solutions:
    • Improved sample management, chain of custody, and turnaround time
    • Captured data directly from laboratory instruments
    • Improved traceability, security and audit trails that provided accountability
    • Improved regulatory compliance
  • Satisfaction with the following LabWare areas:
    • Product functionality: highly satisfied
    • Industry focused templates: satisfied
    • Professional services: extremely satisfied
    • Customer technical support: highly satisfied
    • Customer training: extremely satisfied

LabWare LIMS and ELN Solutions Case Study

Assuring Quality at Avon Cosmetics

Introduction

This case study of Avon Cosmetics is based on a May 2016 survey of LabWare LIMS and ELN Solutions customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare LIMS and ELN Solutions:

  • Challenges solved with LabWare:
    • Lab efficiency / productivity
    • Regulatory compliance
    • Instrument integration and consolidated reporting

Use Case

The key features and functionalities of LabWare LIMS and ELN Solutions that the surveyed company uses:

  • Uses LabWare in a QA / QC type of laboratory.
  • Has used LabWare for 1 to 4 years.
  • Version of LabWare the company is currently using:
    • LabWare LIMS v6
  • 3rd party software application interfaced to the LabWare system:
    • Customer Relationship Management (CRM)

Results

The surveyed company achieved the following results with LabWare LIMS and ELN Solutions:

  • Chose LabWare for an informatics partner because of their:
    • Global presence
    • Responsiveness / reliability / uptime
    • Service and support
    • Product functionality
  • Benefits realized from using LabWare solutions:
    • Improved sample management, chain of custody, and turnaround time
    • Improved traceability, security and audit trails that provided accountability
    • Generated high-quality secure reporting
    • Controlled access to sensitive/proprietary data
    • Went paperless
    • Improved regulatory compliance
  • Satisfaction with the following LabWare areas:
    • Product functionality: highly satisfied
    • Industry focused templates: extremely satisfied
    • Professional services: highly satisfied
    • Customer technical support: highly satisfied
    • Customer training: satisfied

LabWare LIMS and ELN Solutions Case Study

Natura Cosmeticos

Introduction

This case study of Natura Cosmeticos is based on a March 2016 survey of LabWare LIMS and ELN Solutions customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare LIMS and ELN Solutions:

  • Challenges solved with LabWare:
    • Lab efficiency / productivity
    • Security and protection of intellectual property
    • Instrument integration and consolidated reporting

Use Case

The key features and functionalities of LabWare LIMS and ELN Solutions that the surveyed company uses:

  • Has used LabWare for 1 to 4 years.
  • Versions of LabWare the company is currently using:
    • LabWare LIMS v6
    • LabWare ELN
  • 3rd party software application interfaced to the LabWare system:
    • Enterprise Resource Planning (ERP)

Results

The surveyed company achieved the following results with LabWare LIMS and ELN Solutions:

  • Chose LabWare for an informatics partner because of their:
    • Company stability
    • Global presence
    • Local presence
    • Reputation
    • User community
    • Product functionality
  • Benefits realized from using LabWare solutions:
    • Captured data directly from laboratory instruments
    • Improved traceability, security and audit trails that provided accountability
    • Replaced Excel spreadsheets with integrated ELN
    • Controlled access to sensitive / proprietary data
    • Went paperless
    • Improved regulatory compliance
  • Satisfaction with the following LabWare areas:
    • Product functionality: highly satisfied
    • Industry focused templates: highly satisfied
    • Professional services: extremely satisfied
    • Customer technical support: extremely satisfied
    • Customer training: highly satisfied

LabWare LIMS and ELN Solutions Case Study

Clinical Testing at The Janssen Pharmaceutical Companies of Johnson & Johnson

Introduction

This case study of Johnson & Johnson is based on a March 2016 survey of LabWare LIMS and ELN Solutions customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare LIMS and ELN Solutions:

  • Challenges solved with LabWare:
    • Lab efficiency / productivity

Use Case

The key features and functionalities of LabWare LIMS and ELN Solutions that the surveyed company uses:

  • Uses LabWare in a Clinical Testing type of laboratory.
  • Has used LabWare for 1 to 4 years.
  • Versions of LabWare the company is currently using:
    • LabWare LIMS v6
    • LabWare ELN
  • 3rd party software application interfaced to the LabWare system:
    • Scientific Data Management Software (SDMS)

Results

The surveyed company achieved the following results with LabWare LIMS and ELN Solutions:

  • Chose LabWare for an informatics partner because of their:
    • Company stability
    • Global presence
    • Local presence
    • Reputation
    • Service and support
    • Product functionality
  • Benefits realized from using LabWare solutions:
    • Improved sample management, chain of custody, and turnaround time
    • Captured data directly from laboratory instruments
    • Improved traceability, security and audit trails that provided accountability
    • Replaced Excel spreadsheets with integrated ELN
    • Went paperless
    • Improved regulatory compliance
  • Satisfaction with the following LabWare areas:
    • Product functionality: highly satisfied
    • Professional services: extremely satisfied
    • Customer technical support: extremely satisfied
    • Customer training: highly satisfied

LabWare LIMS and ELN Solutions Case Study

S-Chem Petrochemicals

Introduction

This case study of S-Chem is based on a March 2016 survey of LabWare LIMS and ELN Solutions customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare LIMS and ELN Solutions:

  • Challenges solved with LabWare:
    • Lab efficiency / productivity

Use Case

The key features and functionalities of LabWare LIMS and ELN Solutions that the surveyed company uses:

  • Uses LabWare in a QA / QC type of laboratory.
  • Has used LabWare for 10 to 14 years.
  • Version of LabWare the company is currently using:
    • LabWare LIMS v6
  • 3rd party software application interfaced to the LabWare system:
    • SAP system

Results

The surveyed company achieved the following results with LabWare LIMS and ELN Solutions:

  • Chose LabWare for an informatics partner because of their:
    • Company stability
  • Benefit realized from using LabWare solutions:
    • Improved sample management, chain of custody, and turnaround time
  • Satisfaction with the following LabWare areas:
    • Product functionality: highly satisfied
    • Industry focused templates: highly satisfied
    • Professional services: highly satisfied
    • Customer technical support: highly satisfied
    • Customer training: highly satisfied

LabWare LIMS and ELN Solutions Case Study

Colombia National Cancer Institute

Introduction

This case study of Colombia National Cancer Institute is based on a May 2016 survey of LabWare LIMS and ELN Solutions customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare:

  • Challenges solved with LabWare:
    • Lab efficiency/productivity
    • Regulatory compliance
    • Security and protection of intellectual property
    • Instrument integration and consolidated reporting

Use Case

The key features and functionalities of LabWare that the surveyed company uses:

  • Uses LabWare in a BioBank.
  • Has used LabWare for 5 to 9 years.
  • Versions of LabWare the company is currently using:
    • LabWare LIMS v6
  • 3rd party software application interfaced to the LabWare system:
    • Pathology

Results

The surveyed company achieved the following results with LabWare Solutions:

  • Chose LabWare for an informatics partner because of their:
    • Company stability
    • Global presence
    • Local presence
    • Reputation
    • Responsiveness / reliability / uptime
    • Service and support
    • User community
    • Product functionality
  • Benefits realized from using LabWare solutions:
    • Improved sample management, chain of custody, and turnaround time
    • Improved traceability, security and audit trails that provide accountability
    • Generated high-quality secure reporting
    • Controlled access to sensitive / proprietary data
    • Went paperless
    • Improved regulatory compliance
  • Satisfaction with the following LabWare areas:
    • Product functionality: extremely satisfied
    • Industry focused templates: extremely satisfied
    • Professional services: extremely satisfied
    • Customer technical support: highly satisfied
    • Customer training: highly satisfied

Case Study: Global 500 Industrial Manufacturing Company

Introduction

This case study of a global 500 industrial manufacturing company is based on a March 2016 survey of LabWare LIMS and ELN Solutions customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

  • Challenges solved with LabWare:
    • Lab efficiency / productivity
    • Instrument integration and consolidated reporting

Use Case

  • Uses LabWare in Petrochemical type of laboratory.
  • Has used LabWare for 10 to 14 years.
  • 3rd party software applications interfaced to the LabWare system:
    • Other Data Acquisition System
    • Customer Relationship Management (CRM)
    • Enterprise Resource Planning (ERP)

Results

  • Chose LabWare for an informatics partner because of their:
    • Global presence
    • Reputation
    • User community
  • Benefit realized from using LabWare solutions:
    • Improved sample management, chain of custody, and turnaround time
  • Satisfaction with the following LabWare areas:
    • Product functionality: extremely satisfied
    • Industry focused templates: extremely satisfied
    • Professional services: extremely satisfied
    • Customer technical support: highly satisfied
    • Customer training: highly satisfied

Case Study: Total Petrochemicals and Refining USA

Introduction

This case study of Total Petrochemicals and Refining USA, Inc. is based on a March 2016 survey of LabWare LIMS and ELN Solutions customers by TechValidate, a 3rd-party research service.

Challenges

  • Challenge solved with LabWare:
    • Instrument integration and consolidated reporting

Use Case

  • Uses LabWare in a QA / QC type of laboratory.
  • Has used LabWare for 10 to 14 years.
  • 3rd party software applications interfaced to the LabWare system:
    • Data Acquisition Systems

Results

  • Chose LabWare for an informatics partner because of their:
    • Global presence
    • Service and support
    • Product functionality
  • Benefits realized from using LabWare solutions:
    • Improved sample management, chain of custody, and turnaround time
    • Captured data directly from laboratory instruments
    • Improved traceability, security and audit trails that provided accountability
    • Generated high quality secure reporting
    • Controlled access to sensitive/proprietary data
    • Went paperless
  • Satisfaction with the following LabWare areas:
    • Product functionality: highly satisfied
    • Industry focused templates: highly satisfied
    • Professional services: extremely satisfied
    • Customer technical support: extremely satisfied
    • Customer training: highly satisfied

Case Study: Global 500 Pharmaceuticals Company

Introduction

This case study of a Global 500 pharmaceuticals company is based on a March 2016 survey of LabWare LIMS and ELN Solutions customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

  • Challenges solved with LabWare:
    • Lab efficiency/productivity
    • Security and protection of intellectual property

Use Case

  • Uses LabWare in a R&D type of laboratory.
  • Has used LabWare for 10 to 14 years.
  • 3rd party software applications interfaced to the LabWare system:
    • Chromatography Data System (CDS)
    • Other Data Acquisition System

Results

  • Chose LabWare for an informatics partner because of their:
    • Global presence
    • Reputation
    • Responsiveness/reliability/uptime
    • Service and support
    • User community
    • Product functionality
    • Price
  • Benefits realized from using LabWare solutions:
    • Improved sample management, chain of custody, and turnaround time
    • Captured data directly from laboratory instruments
    • Improved traceability, security and audit trails that provided accountability
    • Generated high quality secure reporting
    • Replaced Excel spreadsheets with integrated ELN
    • Controlled access to sensitive/proprietary data
    • Went paperless
    • Improved regulatory compliance

Case Study: Large Enterprise Food Company

Introduction

This case study of a large enterprise food company is based on a March 2016 survey of LabWare LIMS and ELN Solutions customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“It is an excellent product and is highly configurable using standard LabWare tools. It also provides good base functionality and excellent instrument integration. LabWare is better than the other LIMS that I’ve seen at other labs while doing ISO 17025 audits.”

Challenges

  • Challenges solved with LabWare:
    • Lab efficiency / productivity
    • Instrument integration and consolidated reporting

Use Case

  • Uses LabWare in a Food / Beverage Testing type of laboratory
  • Has used LabWare for 15 or more years
  • 3rd party software application interfaced to the LabWare system:
    • Chromatography Data System (CDS)

Results

  • Chose LabWare for an informatics partner because of their:
    • User community
    • Product functionality
    • Price
  • Benefits realized from using LabWare solutions:
    • Improved sample management, chain of custody, and turnaround time
    • Captured data directly from laboratory instruments
    • Improved traceability, security and audit trails that provided accountability
    • Generated high quality secure reporting
    • Controlled access to sensitive/proprietary data
    • Went paperless
    • Improved regulatory compliance
  • Satisfaction with the following LabWare areas:
    • Product functionality: extremely satisfied
    • Customer technical support: extremely satisfied
    • Customer training: highly satisfied



More Research on LabWare LIMS and ELN