TechValidate Research on LabWare LIMS and ELN

These pages present data that TechValidate has sourced via direct research with verified customers and users of LabWare LIMS and ELN. TechValidate stands behind the authenticity of all published data. Learn more »



1,849 Customers Surveyed

15,455 Data Points Collected

606 Published TechFacts

19 Published Charts

46 Published Case Studies



Selected Research Highlights


LabWare LIMS and ELN Customer Research

When asked to rate the product functionality of LabWare, organizations said:

Extremely Satisfied: 24%
Highly Satisfied: 50%
Satisfied: 24%
Dissatisfied: 2%

LabWare LIMS and ELN Customer Research

Why did you choose LabWare as an informatics partner?

Product Functionality
69%
Service and Support
44%
Global Presence
38%
Reputation
38%
Company Stability
33%
Responsiveness/Reliability/Uptime
25%
User Community
21%
Local Presence
19%
Price
11%

Case Study: Global 500 Pharmaceuticals Company

Introduction

This case study of a Global 500 pharmaceuticals company is based on a March 2016 survey of LabWare LIMS and ELN Solutions customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

  • Challenges solved with LabWare:
    • Lab efficiency/productivity
    • Security and protection of intellectual property

Use Case

  • Uses LabWare in a R&D type of laboratory.
  • Has used LabWare for 10 to 14 years.
  • 3rd party software applications interfaced to the LabWare system:
    • Chromatography Data System (CDS)
    • Other Data Acquisition System

Results

  • Chose LabWare for an informatics partner because of their:
    • Global presence
    • Reputation
    • Responsiveness/reliability/uptime
    • Service and support
    • User community
    • Product functionality
    • Price
  • Benefits realized from using LabWare solutions:
    • Improved sample management, chain of custody, and turnaround time
    • Captured data directly from laboratory instruments
    • Improved traceability, security and audit trails that provided accountability
    • Generated high quality secure reporting
    • Replaced Excel spreadsheets with integrated ELN
    • Controlled access to sensitive/proprietary data
    • Went paperless
    • Improved regulatory compliance

LabWare LIMS and ELN Solutions Customer Satisfaction Rating

A Laboratory Manager at a healthcare company would be very likely to recommend LabWare for this reason:

It ticks all of the boxes.

LabWare LIMS and ELN Customer Testimonial

Why did you choose LabWare?

Best in the business

Other, Medium Enterprise Pharmaceuticals Company

LABWARE LIMS CASE STUDY

Zinpro Corporation, a manufacturer of organic trace minerals to improve animal wellness and performance.

Introduction

This case study of Zinpro Corporation is based on a November 2017 survey of LabWare LIMS customers by TechValidate, a 3rd-party research service.

“LabWare provides a positive Return On Investment (ROI) for my organization.”

“LabWare LIMS has dramatically improved our quality processes. It has given us a great platform to grow continually. We are regularly working with the end users to enhance their processes. Our data collection and reporting is far superior to what it was before implementing LabWare LIMS. These improvements help the business make better decisions more efficiently.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare LIMS:

  • Challenges solved with LabWare:
    • Lab efficiency/productivity
    • Data management, analytics and reporting

Use Case

The key features and functionalities of LabWare LIMS that the surveyed company uses:

  • Versions of LabWare the company is currently using:
    • LabWare LIMS v6
  • Has used LabWare for 5 to 9 years.
  • Third-party tools interfaced with LabWare:
    • ERP: fully interfaced

Results

The surveyed company achieved the following results with LabWare LIMS:

  • Chose LabWare for an informatics partner because of their:
    • Reputation
    • Colleague recommended from a former position
  • Satisfaction with the following LabWare areas:
    • Product functionality: Highly satisfied
    • Industry focused templates: Highly satisfied
    • Professional services: Extremely satisfied
    • Customer technical support: Extremely satisfied
    • Customer training: Highly satisfied


More to Explore



About LabWare LIMS and ELN

LabWare’s Enterprise Laboratory Platform is comprised of LIMS (Laboratory Information Management System) and ELN (Electronic Laboratory Notebook) functioning as an integrated single solution, it offers a range of user-configurable functionality and is based entirely on open standards.

LabWare LIMS and ELN Website   LabWare Website