TechValidate Research on LabWare LIMS and ELN

These pages present data that TechValidate has sourced via direct research with verified customers and users of LabWare LIMS and ELN. TechValidate stands behind the authenticity of all published data. Learn more »



1,773 Customers Surveyed

14,831 Data Points Collected

546 Published TechFacts

17 Published Charts

41 Published Case Studies



Selected Research Highlights


LabWare LIMS and ELN Case Study

Rio Tinto – Rössing Uranium Limited

Introduction

This case study of Rio Tinto – Rossing Uranium Limited is based on a November 2017 survey of LabWare LIMS and ELN customers by TechValidate, a 3rd-party research service.

“LabWare provides a positive Return On Investment (ROI) for my organization.”

“Improved productivity, ability to track samples, and improved reporting.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare:

  • Challenges solved with LabWare:
    • Lab efficiency/productivity
    • Instrument integration and consolidated reporting

Use Case

The key features and functionalities of LabWare that the surveyed company uses:

  • Versions of LabWare the company is currently using:
    • LabWare LIMS v6
  • Has used LabWare for 15 or more years.
  • 3rd-party tools interfaced with LabWare:
    • Analytical Balances: Fully interfaced
    • CDS: Partially interfaced
    • ERP: Partially interfaced

Results

The surveyed company achieved the following results with LabWare:

  • Chose LabWare for an informatics partner because of their:
    • Reputation
    • Responsiveness/reliability/uptime
    • Service and support
    • Product functionality
  • Satisfaction with the following LabWare areas:
    • Product functionality: Extremely satisfied
    • Professional services: Highly satisfied
    • Customer technical support: Highly satisfied
    • Customer training: Satisfied

LabWare LIMS and ELN Customer Satisfaction Rating

Never Disappointed

A System Administrator at a Global 500 pharmaceuticals company would be very likely to recommend LabWare LIMS because:

LabWare has never disappointed me in my > 15 years of LabWare LIMS. It remains the best LIMS available. Customer support is excellent.

LabWare® Solutions Deliver!

What benefits has your company realized from using LabWare® solutions?

Improved sample management, chain of custody, and turnaround time
70%
Traceability, security and audit trails provide accountability
68%
Captured data directly from laboratory instruments
55%
Going paperless
43%
Regulatory compliance
39%
Generated high quality secure reporting
37%
Controlled access to sensitive/proprietary data
30%
Replaced Excel spreadsheets with integrated ELN
19%

LabWare LIMS and ELN Solutions Customer Satisfaction Rating

An IT Manager at a small business environmental services & equipment company would be likely to recommend LabWare:

High functionality and supportability.

LabWare LIMS and ELN Solutions Customer Research

How long have Life Sciences organizations relied on LabWare?

Making Results Count Everyday!

15 or more years: 5%
10 to 14 years: 34%
5 to 9 years: 34%
1 to 4 years: 21%
Less than 1 year: 6%

LabWare LIMS and ELN Case Study

Prati-Donaduzzi, Specialty Pharmaceuticals in Brazil

Introduction

This case study of Prati-Donaduzzi is based on a November 2017 survey of LabWare LIMS and ELN customers by TechValidate, a 3rd-party research service.

“LabWare provides a positive Return On Investment (ROI) for my organization.”

“Reduction of paper and agility in the release of finished products.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare LIMS and ELN:

  • Challenges solved with LabWare:
    • Lab efficiency/productivity

Use Case

The key features and functionalities of LabWare LIMS and ELN that the surveyed company uses:

  • Versions of LabWare the company is currently using:
    • LabWare LIMS v6
  • Has used LabWare for 5 to 9 years.
  • Third-party tools interfaced with LabWare:
    • ERP: fully interfaced

Results

The surveyed company achieved the following results with LabWare LIMS and ELN:

  • Chose LabWare for an informatics partner because of their:
    • Global presence
  • Satisfaction with the following LabWare areas:
    • Product functionality: Highly satisfied
    • Industry focused templates: Highly satisfied
    • Professional services: Highly satisfied
    • Customer technical support: Highly satisfied
    • Customer training: Highly satisfied


More to Explore



About LabWare LIMS and ELN

LabWare’s Enterprise Laboratory Platform is comprised of LIMS (Laboratory Information Management System) and ELN (Electronic Laboratory Notebook) functioning as an integrated single solution, it offers a range of user-configurable functionality and is based entirely on open standards.

LabWare LIMS and ELN Website   LabWare Website