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TechValidate Research on LabWare LIMS and ELN

These pages present data that TechValidate has sourced via direct research with verified customers and users of LabWare LIMS and ELN. TechValidate stands behind the authenticity of all published data. Learn more »



1,773 Customers Surveyed

14,831 Data Points Collected

545 Published TechFacts

17 Published Charts

41 Published Case Studies



Selected Research Highlights


LabWare LIMS & ELN Customer Satisfaction Rating

Cody Beaumont, a Laboratory Director at dōTERRA, would be very likely to recommend LabWare LIMS & ELN for this reason:

LabWare has been great to work with and have a system that works for any situation. The staff are professional and helpful at every step. It has been a very smooth implementation.

LabWare LIMS and ELN Customer Research

Why did you choose LabWare as an informatics partner?

Product Functionality
69%
Service and Support
44%
Global Presence
38%
Reputation
38%
Company Stability
33%
Responsiveness/Reliability/Uptime
25%
User Community
21%
Local Presence
19%
Price
11%

LabWare LIMS and ELN Customer Satisfaction Rating

Alister Gay, a Business Systems Analyst at SRUC, would be very likely to recommend LabWare for this reason:

Previous LIMS system was not end-user configurable. Have yet to find a process that I cannot configure in LabWare.

LabWare LIMS and ELN Case Study

Case Study: ANAM, Análisis Ambientales

Introduction

This case study of ANAM is based on a November 2017 survey of LabWare LIMS and ELN customers by TechValidate, a 3rd-party research service.

“LabWare provides a positive Return On Investment (ROI) for my organization.”

“Integration of areas optimizing the transfer and flow of information within the company, improving the quality of service to our customers.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare LIMS and ELN:

  • Challenges solved with LabWare:
    • Lab efficiency/productivity
    • Depuration and transfer of static data

Use Case

The key features and functionalities of LabWare LIMS and ELN that the surveyed company uses:

  • Versions of LabWare the company is currently using:
    • LabWare 7 LIMS
  • Has used LabWare for 1 to 4 years.
  • Third-party tools interfaced with LabWare:
    • Analytical Balances: partially interfaced
    • ERP: partially interfaced
    • SDMS: partially interfaced

Results

The surveyed company achieved the following results with LabWare LIMS and ELN:

  • Chose LabWare for an informatics partner because of their:
    • Global presence
    • User community
  • Satisfaction with the following LabWare areas:
    • Product functionality: Highly satisfied
    • Professional services: Highly satisfied
    • Customer technical Support: highly satisfied
    • Customer training: Satisfied

LabWare LIMS and ELN Customer Research

Making “Results Count” year after year!

How long have you relied on LabWare?

15 or more years: 12%
10 to 14 years: 27%
5 to 9 years: 30%
1 to 4 years: 23%
Less than 1 year: 7%

LabWare LIMS and ELN Case Study

Medium Enterprise Agriculture Company

Introduction

This case study of a medium enterprise agriculture company is based on a November 2017 survey of LabWare LIMS and ELN customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“LabWare provides a positive Return On Investment (ROI) for my organization.”

“LabWare LIMS increases overall laboratory staff eficiency in activities as well as reports and provides the ability to continuously improve the system in adapting to business changes and growth.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare LIMS and ELN:

  • Challenges solved with LabWare:
    • Lab efficiency/productivity
    • Instrument integration and consolidated reporting

Use Case

The key features and functionalities of LabWare LIMS and ELN that the surveyed company uses:

  • Versions of LabWare the company is currently using:
    • LabWare LIMS v6
  • Has used LabWare for 1 to 4 years.
  • Third-party tools interfaced with LabWare:
    • Analytical Balances: fully interfaced
    • CDS: a plan to interface in the future
    • ERP: a plan to interface in the future

Results

The surveyed company achieved the following results with LabWare LIMS and ELN:

  • Chose LabWare for an informatics partner because of their:
    • Company stability
    • Global presence
    • Reputation
    • User community
    • Product functionality
    • Customer Empowerment
  • Satisfaction with the following LabWare areas:
    • Product functionality: Highly satisfied
    • Professional services: Highly satisfied
    • Customer technical support: Highly satisfied
    • Customer training: Highly satisfied


More to Explore



About LabWare LIMS and ELN

LabWare’s Enterprise Laboratory Platform is comprised of LIMS (Laboratory Information Management System) and ELN (Electronic Laboratory Notebook) functioning as an integrated single solution, it offers a range of user-configurable functionality and is based entirely on open standards.

LabWare LIMS and ELN Website   LabWare Website