TechValidate Research on LabWare LIMS and ELN

These pages present data that TechValidate has sourced via direct research with verified customers and users of LabWare LIMS and ELN. TechValidate stands behind the authenticity of all published data. Learn more »



1,773 Customers Surveyed

14,831 Data Points Collected

545 Published TechFacts

17 Published Charts

41 Published Case Studies



Selected Research Highlights


LabWare LIMS and ELN Case Study

Rio Tinto – Rössing Uranium Limited

Introduction

This case study of Rio Tinto – Rossing Uranium Limited is based on a November 2017 survey of LabWare LIMS and ELN customers by TechValidate, a 3rd-party research service.

“LabWare provides a positive Return On Investment (ROI) for my organization.”

“Improved productivity, ability to track samples, and improved reporting.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare:

  • Challenges solved with LabWare:
    • Lab efficiency/productivity
    • Instrument integration and consolidated reporting

Use Case

The key features and functionalities of LabWare that the surveyed company uses:

  • Versions of LabWare the company is currently using:
    • LabWare LIMS v6
  • Has used LabWare for 15 or more years.
  • 3rd-party tools interfaced with LabWare:
    • Analytical Balances: Fully interfaced
    • CDS: Partially interfaced
    • ERP: Partially interfaced

Results

The surveyed company achieved the following results with LabWare:

  • Chose LabWare for an informatics partner because of their:
    • Reputation
    • Responsiveness/reliability/uptime
    • Service and support
    • Product functionality
  • Satisfaction with the following LabWare areas:
    • Product functionality: Extremely satisfied
    • Professional services: Highly satisfied
    • Customer technical support: Highly satisfied
    • Customer training: Satisfied

LabWare LIMS and ELN Solutions Customer Research

How long have Life Sciences organizations relied on LabWare?

Making Results Count Everyday!

15 or more years: 5%
10 to 14 years: 34%
5 to 9 years: 34%
1 to 4 years: 21%
Less than 1 year: 6%

Case Study: Large Enterprise Food Company

Introduction

This case study of a large enterprise food company is based on a March 2016 survey of LabWare LIMS and ELN Solutions customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“It is an excellent product and is highly configurable using standard LabWare tools. It also provides good base functionality and excellent instrument integration. LabWare is better than the other LIMS that I’ve seen at other labs while doing ISO 17025 audits.”

Challenges

  • Challenges solved with LabWare:
    • Lab efficiency / productivity
    • Instrument integration and consolidated reporting

Use Case

  • Uses LabWare in a Food / Beverage Testing type of laboratory
  • Has used LabWare for 15 or more years
  • 3rd party software application interfaced to the LabWare system:
    • Chromatography Data System (CDS)

Results

  • Chose LabWare for an informatics partner because of their:
    • User community
    • Product functionality
    • Price
  • Benefits realized from using LabWare solutions:
    • Improved sample management, chain of custody, and turnaround time
    • Captured data directly from laboratory instruments
    • Improved traceability, security and audit trails that provided accountability
    • Generated high quality secure reporting
    • Controlled access to sensitive/proprietary data
    • Went paperless
    • Improved regulatory compliance
  • Satisfaction with the following LabWare areas:
    • Product functionality: extremely satisfied
    • Customer technical support: extremely satisfied
    • Customer training: highly satisfied

LabWare LIMS and ELN Customer Testimonial

I can say that if we remove LabWare LIMS and ELN from my company, nobody will come to work the next day.

Ulysses Azevedo, LIMS Admin, Natura Cosmeticos, LabWare Consultant

LabWare LIMS & ELN Customer Review

5/5 Stars

How our organization uses LabWare:

LabWare is used for all of the Assay/Metallurgical Laboratories in the organization.

LabWare Customer Research

Survey of Hospital Pathology Laboratory

How has LabWare improved the ability to manage the laboratory?

Traceability/accountability to the individuals that performed the work
100%
Better tracking of workflow
100%
Helped to enforce adherence to Standard Operating Procedures
86%
Visibility to data and summary reports that help identify improvement opportunities
86%
Ability to identify bottlenecks in the lab
71%


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About LabWare LIMS and ELN

LabWare’s Enterprise Laboratory Platform is comprised of LIMS (Laboratory Information Management System) and ELN (Electronic Laboratory Notebook) functioning as an integrated single solution, it offers a range of user-configurable functionality and is based entirely on open standards.

LabWare LIMS and ELN Website   LabWare Website