TechValidate Research on LabWare LIMS and ELN

Introduction

This case study of Natura Cosmeticos is based on a March 2016 survey of LabWare LIMS and ELN Solutions customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare LIMS and ELN Solutions:

• Challenges solved with LabWare:
  • Lab efficiency / productivity
  • Security and protection of intellectual property
  • Instrument integration and consolidated reporting

Use Case

The key features and functionalities of LabWare LIMS and ELN Solutions that the surveyed company uses:

• Has used LabWare for 1 to 4 years.
• Versions of LabWare the company is currently using:
  • LabWare LIMS v6
  • LabWare ELN
• 3rd party software application interfaced to the LabWare system:
  • Enterprise Resource Planning (ERP)

Results

The surveyed company achieved the following results with LabWare LIMS and ELN Solutions:

• Chose LabWare for an informatics partner because of their:
  • Company stability
  • Global presence
  • Local presence
  • Reputation
  • User community
  • Product functionality
• Benefits realized from using LabWare solutions:
  • Captured data directly from laboratory instruments
  • Improved traceability, security and audit trails that provided accountability
  • Replaced Excel spreadsheets with integrated ELN
  • Controlled access to sensitive / proprietary data
  • Went paperless
  • Improved regulatory compliance
• Satisfaction with the following LabWare areas:
  • Product functionality: highly satisfied
  • Industry focused templates: highly satisfied
  • Professional services: extremely satisfied
  • Customer technical support: extremely satisfied
  • Customer training: highly satisfied

Introduction

This case study of Johnson & Johnson is based on a March 2016 survey of LabWare LIMS and ELN Solutions customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare LIMS and ELN Solutions:

• Challenges solved with LabWare:
  • Lab efficiency / productivity

Use Case

The key features and functionalities of LabWare LIMS and ELN Solutions that the surveyed company uses:

• Uses LabWare in a Clinical Testing type of laboratory.
• Has used LabWare for 1 to 4 years.
• Versions of LabWare the company is currently using:
  • LabWare LIMS v6
  • LabWare ELN
• 3rd party software application interfaced to the LabWare system:
  • Scientific Data Management Software (SDMS)

Results

The surveyed company achieved the following results with LabWare LIMS and ELN Solutions:

• Chose LabWare for an informatics partner because of their:
  • Company stability
  • Global presence
  • Local presence
  • Reputation
  • Service and support
  • Product functionality
• Benefits realized from using LabWare solutions:
  • Improved sample management, chain of custody, and turnaround time
  • Captured data directly from laboratory instruments
  • Improved traceability, security and audit trails that provided accountability
  • Replaced Excel spreadsheets with integrated ELN
  • Went paperless
  • Improved regulatory compliance
• Satisfaction with the following LabWare areas:
  • Product functionality: highly satisfied
  • Professional services: extremely satisfied
  • Customer technical support: extremely satisfied
  • Customer training: highly satisfied