TechValidate Research on LabWare LIMS and ELN

These pages present data that TechValidate has sourced via direct research with verified customers and users of LabWare LIMS and ELN. TechValidate stands behind the authenticity of all published data. Learn more »



1,773 Customers Surveyed

14,831 Data Points Collected

545 Published TechFacts

17 Published Charts

41 Published Case Studies



Selected Research Highlights


LabWare LIMS and ELN Customer Fact

USDA Animal and Plant Health Inspection Service is extremely satisfied with LabWare’s professional services.

LabWare LIMS and ELN Solutions Customer Satisfaction Rating

Michele Markic, a QC Manager at API Raffineria, would be very likely to recommend LabWare for this reason:

Professional people and products.

LabWare LIMS and ELN Customer Research

Why did you choose LabWare as an informatics partner?

Product Functionality
69%
Service and Support
44%
Global Presence
38%
Reputation
38%
Company Stability
33%
Responsiveness/Reliability/Uptime
25%
User Community
21%
Local Presence
19%
Price
11%

LabWare LIMS and ELN Solutions Case Study

Natura Cosmeticos

Introduction

This case study of Natura Cosmeticos is based on a March 2016 survey of LabWare LIMS and ELN Solutions customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare LIMS and ELN Solutions:

  • Challenges solved with LabWare:
    • Lab efficiency / productivity
    • Security and protection of intellectual property
    • Instrument integration and consolidated reporting

Use Case

The key features and functionalities of LabWare LIMS and ELN Solutions that the surveyed company uses:

  • Has used LabWare for 1 to 4 years.
  • Versions of LabWare the company is currently using:
    • LabWare LIMS v6
    • LabWare ELN
  • 3rd party software application interfaced to the LabWare system:
    • Enterprise Resource Planning (ERP)

Results

The surveyed company achieved the following results with LabWare LIMS and ELN Solutions:

  • Chose LabWare for an informatics partner because of their:
    • Company stability
    • Global presence
    • Local presence
    • Reputation
    • User community
    • Product functionality
  • Benefits realized from using LabWare solutions:
    • Captured data directly from laboratory instruments
    • Improved traceability, security and audit trails that provided accountability
    • Replaced Excel spreadsheets with integrated ELN
    • Controlled access to sensitive / proprietary data
    • Went paperless
    • Improved regulatory compliance
  • Satisfaction with the following LabWare areas:
    • Product functionality: highly satisfied
    • Industry focused templates: highly satisfied
    • Professional services: extremely satisfied
    • Customer technical support: extremely satisfied
    • Customer training: highly satisfied

Top 3 reasons for choosing LabWare

Why did you choose LabWare as an informatics partner?

Product Functionality
67%
Service and Support
44%
Global Presence
37%

LabWare LIMS and ELN Solutions Case Study

Clinical Testing at The Janssen Pharmaceutical Companies of Johnson & Johnson

Introduction

This case study of Johnson & Johnson is based on a March 2016 survey of LabWare LIMS and ELN Solutions customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare LIMS and ELN Solutions:

  • Challenges solved with LabWare:
    • Lab efficiency / productivity

Use Case

The key features and functionalities of LabWare LIMS and ELN Solutions that the surveyed company uses:

  • Uses LabWare in a Clinical Testing type of laboratory.
  • Has used LabWare for 1 to 4 years.
  • Versions of LabWare the company is currently using:
    • LabWare LIMS v6
    • LabWare ELN
  • 3rd party software application interfaced to the LabWare system:
    • Scientific Data Management Software (SDMS)

Results

The surveyed company achieved the following results with LabWare LIMS and ELN Solutions:

  • Chose LabWare for an informatics partner because of their:
    • Company stability
    • Global presence
    • Local presence
    • Reputation
    • Service and support
    • Product functionality
  • Benefits realized from using LabWare solutions:
    • Improved sample management, chain of custody, and turnaround time
    • Captured data directly from laboratory instruments
    • Improved traceability, security and audit trails that provided accountability
    • Replaced Excel spreadsheets with integrated ELN
    • Went paperless
    • Improved regulatory compliance
  • Satisfaction with the following LabWare areas:
    • Product functionality: highly satisfied
    • Professional services: extremely satisfied
    • Customer technical support: extremely satisfied
    • Customer training: highly satisfied


More to Explore



About LabWare LIMS and ELN

LabWare’s Enterprise Laboratory Platform is comprised of LIMS (Laboratory Information Management System) and ELN (Electronic Laboratory Notebook) functioning as an integrated single solution, it offers a range of user-configurable functionality and is based entirely on open standards.

LabWare LIMS and ELN Website   LabWare Website