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TechValidate Research on LabWare LIMS and ELN

These pages present data that TechValidate has sourced via direct research with verified customers and users of LabWare LIMS and ELN. TechValidate stands behind the authenticity of all published data. Learn more »



1,752 Customers Surveyed

14,655 Data Points Collected

533 Published TechFacts

14 Published Charts

41 Published Case Studies



Selected Research Highlights


LabWare LIMS and ELN Customer Satisfaction Rating

Shaun Campbell, a LIMS Manager at Mpact Limited, would be very likely to recommend LabWare for this reason:

It works 100% and the amount of freedom we have to adapt the system to suit our needs is amazing.

LabWare LIMS & ELN Customer Review

5/5 Stars

How our organization uses LabWare:

We use it in a pure R&D environment for inventory mangement, product development, sample and result tracking, stability studies and a lot of reporting.

What new solutions would you like to see from LabWare in the future?

Just keep on doing what you’ve done in the past, it’s great. If you come up with new ideas, even better.

LabWare LIMS and ELN Case Study

A Global 500 Pharmaceuticals Company Gains Regulatory Improvements with LabWare

Introduction

This case study of a Global 500 pharmaceuticals company is based on a November 2017 survey of LabWare LIMS and ELN customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“LabWare provides a positive Return On Investment (ROI) for my organization.”

“Easy to compile data for regulatory submission and answering regulatory questions as needed. Provide users immediate access to data for reporting and visualization.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare:

  • Challenges solved with LabWare:
    • Lab efficiency/productivity
    • Regulatory compliance
    • Data mining and reporting

Use Case

The key features and functionalities of LabWare that the surveyed company uses:

  • Versions of LabWare the company is currently using:
    • LabWare LIMS v6
  • Has used LabWare for 15 or more years.
  • Third-party tools interfaced with LabWare:
    • Analytical Balances: partially interfaced
    • CDS: fully interfaced

Results

The surveyed company achieved the following results with LabWare LIMS and ELN:

  • Chose LabWare for an informatics partner because of their:
    • Local presence
    • Reputation
    • Responsiveness/reliability/uptime
    • Service and support
    • User community
    • Product functionality
  • Satisfaction with the following LabWare areas:
    • Product functionality: Highly satisfied
    • Professional services: Extremely satisfied
    • Customer technical support: Extremely satisfied
    • Customer training: Extremely satisfied

Top 3 reasons for choosing LabWare

Why did you choose LabWare as an informatics partner?

Product Functionality
67%
Service and Support
44%
Global Presence
37%

LabWare LIMS and ELN Case Study

Global 500 Pharmaceuticals Company

Introduction

This case study of a Global 500 pharmaceuticals company is based on a November 2017 survey of LabWare LIMS and ELN customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“LabWare provides a positive Return On Investment (ROI) for my organization.”

“Together with our ERP Labware LIMS ELM is our core system to support our daily operations in the QC laboratories
It creates efficiencies as well as establishing a modern working environment.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare LIMS and ELN:

  • Challenges solved with LabWare:
    • Lab efficiency/productivity
    • Regulatory compliance
    • Instrument integration and consolidated reporting

Use Case

The key features and functionalities of LabWare LIMS and ELN that the surveyed company uses:

  • Versions of LabWare the company is currently using:
    • LabWare 7 LIMS
    • LabWare ELN
  • Has used LabWare for 15 or more years.
  • Third-party tools interfaced with LabWare:
    • Analytical Balances: Fully interfaced
    • CDS: Fully interfaced
    • ERP: Fully interfaced
    • ELN (not LabWare): Fully interfaced

Results

The surveyed company achieved the following results with LabWare LIMS and ELN:

  • Chose LabWare for an informatics partner because of their:
    • Company stability
    • Global presence
    • Local presence
    • Reputation
    • Responsiveness/reliability/uptime
    • Service and support
    • User community
    • Product functionality
  • Satisfaction with the following LabWare areas:
    • Product functionality: Highly satisfied
    • Industry focused templates: Extremely satisfied
    • Professional services: Extremely satisfied
    • Customer technical support: Extremely satisfied
    • Customer training: Highly satisfied

LabWare LIMS and ELN Customer Research

How would you rate your overall satisfaction with LabWare?

19%
17%
38%
12%
9%
3%
1%
1%
0%
0%


More to Explore



About LabWare LIMS and ELN

LabWare’s Enterprise Laboratory Platform is comprised of LIMS (Laboratory Information Management System) and ELN (Electronic Laboratory Notebook) functioning as an integrated single solution, it offers a range of user-configurable functionality and is based entirely on open standards.

LabWare LIMS and ELN Website   LabWare Website