TechValidate Research on LabWare LIMS and ELN

These pages present data that TechValidate has sourced via direct research with verified customers and users of LabWare LIMS and ELN. TechValidate stands behind the authenticity of all published data. Learn more »



1,849 Customers Surveyed

15,455 Data Points Collected

584 Published TechFacts

19 Published Charts

44 Published Case Studies



Selected Research Highlights


LabWare® Solutions Deliver!

What benefits has your company realized from using LabWare® solutions?

Improved sample management, chain of custody, and turnaround time
70%
Traceability, security and audit trails provide accountability
68%
Captured data directly from laboratory instruments
55%
Going paperless
43%
Regulatory compliance
39%
Generated high quality secure reporting
37%
Controlled access to sensitive/proprietary data
30%
Replaced Excel spreadsheets with integrated ELN
19%

LabWare LIMS & ELN Customer Satisfaction Rating

Nwabisa Mlonyeni, a LIMS Manager at Rio Tinto Alcan, would be very likely to recommend LabWare:

Our company has been using LabWare LIMS for almost 15 years and all the enhancements have brought change and a good reputation to our customers through our quality data.

LabWare LIMS and ELN Case Study

Scotland’s Rural College (SRUC)

Introduction

This case study of SRUC is based on a November 2017 survey of LabWare LIMS and ELN customers by TechValidate, a 3rd-party research service.

“LabWare provides a positive Return On Investment (ROI) for my organization.”

“LIMS was used in 8 vet centres and an environmental testing laboratory. However they where in affect 9 instances of LIMS with limited connectivity. Now we are rolling out LabWare to all areas that require LIMS. Crop Systems, 8 Vet Centres, Environmental lab, Research, and Animal Vet Sciences. A single system across the whole of SRUC. So in one word – efficiency.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select LabWare LIMS and ELN:

  • Challenges solved with LabWare:
    • Lab efficiency/productivity
    • Instrument integration and consolidated reporting

Use Case

The key features and functionalities of LabWare LIMS and ELN that the surveyed organization uses:

  • Versions of LabWare the company is currently using:
    • LabWare LIMS v6
  • Third-party tools interfaced with LabWare:
    • Analytical Balances: Fully interfaced
    • CDS: Partially interfaced
    • ERP: Partially interfaced
    • ELN (not LabWare): Partially interfaced

Results

The surveyed organization achieved the following results with LabWare LIMS and ELN:

  • Chose LabWare for an informatics partner because of their:
    • Global presence
    • Local presence
    • Service and support
    • User community
    • Product functionality
  • Satisfaction with the following LabWare areas:
    • Product functionality: Extremely satisfied
    • Industry focused templates: Highly satisfied
    • Professional services: Highly satisfied
    • Customer technical support: Highly satisfied
    • Customer training: Highly satisfied

LabWare LIMS and ELN Customer Satisfaction Rating

Eliane Rosa, an Analista da Garantia da Qualidade at Grupo Boticario, would be very likely to recommend LabWare LIMS and ELN for this reason:

Com a implementação do Labware obtivemos melhora na rastreabilidade de dados com processo, software e equipamentos integrados e redução de atividades manuais e paralelas, gerando maior assertividade e confiabilidade dos dados.

LabWare LIMS and ELN Case Study

Medium Enterprise Pharmaceuticals Company

Introduction

This case study of a medium enterprise pharmaceuticals company is based on a November 2017 survey of LabWare LIMS and ELN customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“LabWare provides a positive Return On Investment (ROI) for my organization.”

“LabWare LIMS is used by almost 99% of our company, it handles everything from lab testing to purchasing to invoicing. Our company could not function today without it.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare LIMS and ELN:

  • Challenges solved with LabWare:
    • Lab efficiency/productivity
    • Regulatory compliance
    • Security and protection of intellectual property
    • Instrument integration and consolidated reporting

Use Case

The key features and functionalities of LabWare LIMS and ELN that the surveyed company uses:

  • Versions of LabWare the company is currently using:
    • LabWare LIMS v6
  • Has used LabWare for 5 to 9 years.
  • 3rd-party tools interfaced with LabWare:
    • Analytical Balances: fully interfaced
    • CDS: fully interfaced

Results

The surveyed company achieved the following results with LabWare LIMS and ELN:

  • Chose LabWare for an informatics partner because of their:
    • Reputation
    • Responsiveness/reliability/uptime
    • Service and support
    • Product functionality
    • Price
  • Satisfaction with the following LabWare areas:
    • Product functionality: Extremely satisfied
    • Industry focused templates: Highly satisfied
    • Professional services: Extremely satisfied
    • Customer technical support: Highly satisfied
    • Customer training: Extremely satisfied

LabWare LIMS and ELN Customer Research

When asked to rate the product functionality of LabWare, organizations said:

Extremely Satisfied: 24%
Highly Satisfied: 50%
Satisfied: 24%
Dissatisfied: 2%


More to Explore



About LabWare LIMS and ELN

LabWare’s Enterprise Laboratory Platform is comprised of LIMS (Laboratory Information Management System) and ELN (Electronic Laboratory Notebook) functioning as an integrated single solution, it offers a range of user-configurable functionality and is based entirely on open standards.

LabWare LIMS and ELN Website   LabWare Website