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TechValidate Research on LabWare LIMS and ELN

These pages present data that TechValidate has sourced via direct research with verified customers and users of LabWare LIMS and ELN. TechValidate stands behind the authenticity of all published data. Learn more »



1,752 Customers Surveyed

14,655 Data Points Collected

541 Published TechFacts

14 Published Charts

41 Published Case Studies



Selected Research Highlights


LabWare LIMS and ELN Solutions Case Study

Going Paperless at a Federal Government Laboratory

Introduction

This case study of a federal government laboratory is based on a March 2016 survey of LabWare LIMS and ELN Solutions customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select LabWare LIMS and ELN Solutions:

  • Challenges solved with LabWare:
    • Lab efficiency / productivity
    • Instrument integration and consolidated reporting

Use Case

The key features and functionalities of LabWare LIMS and ELN Solutions that the surveyed organization uses:

  • Uses LabWare in an Analytical Services type of laboratory.
  • Has used LabWare for 5 to 9 years.
  • Version of LabWare the company is currently using:
    • LabWare LIMS v6
  • 3rd party software application interfaced to the LabWare system:
    • Enterprise Resource Planning (ERP)

Results

The surveyed organization achieved the following results with LabWare LIMS and ELN Solutions:

  • Chose LabWare for an informatics partner because of their:
    • Global presence
    • Service and support
    • Product functionality
  • Benefits realized from using LabWare solutions:
    • Improved sample management, chain of custody, and turnaround time
    • Captured data directly from laboratory instruments
    • Improved traceability, security and audit trails that provided accountability
    • Replaced Excel spreadsheets with integrated ELN
    • Went paperless
  • Satisfaction with the following LabWare areas:
    • Product functionality: extremely satisfied
    • Industry focused templates: satisfied
    • Professional services: extremely satisfied
    • Customer technical support: extremely satisfied
    • Customer training: highly satisfied

Top 3 reasons for choosing LabWare

Why did you choose LabWare as an informatics partner?

Product Functionality
67%
Service and Support
44%
Global Presence
37%

LabWare LIMS and ELN Case Study

Alnylam Pharmaceuticals, Inc.

Introduction

This case study of Alnylam Pharmaceuticals, Inc. is based on a November 2017 survey of LabWare LIMS and ELN customers by TechValidate, a 3rd-party research service.

“LabWare provides a positive Return On Investment (ROI) for my organization.”

“LabWare has led to much greater productivity and tracking of chain of custody and inventory management of non-clinical and clinical samples
LabWare has provided us a solution to consolidate data and samples in a centralized, searchable database increasing our efficiency by reducing the number of systems and storage locations required”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare LIMS and ELN:

  • Challenges solved with LabWare:
    • Lab efficiency/productivity
    • Instrument integration and consolidated reporting

Use Case

The key features and functionalities of LabWare LIMS and ELN that the surveyed company uses:

  • Versions of LabWare the company is currently using:
    • LabWare LIMS v6
    • LabWare ELN
  • Has used LabWare for up to 1 year.

Results

The surveyed company achieved the following results with LabWare LIMS and ELN:

  • Chose LabWare for an informatics partner because of their:
    • Global presence
    • Responsiveness/reliability/uptime
    • Service and support
    • Product functionality
    • Price
  • Satisfaction with the following LabWare areas:
    • product functionality: extremely satisfied
    • industry focused templates: highly satisfied
    • professional services: extremely satisfied
    • customer technical support: extremely satisfied
    • customer training: extremely satisfied

LabWare LIMS and ELN Solutions Customer Satisfaction Rating

Michele Markic, a QC Manager at API Raffineria, would be very likely to recommend LabWare for this reason:

Professional people and products.

5/5 Stars

Benefits experienced with LabWare:

LabWare makes our lives easy.

LabWare LIMS and ELN Solutions Customer Research

LabWare Purchasing Drivers

What were the most significant challenges your company experienced prior to LabWare?

Lab efficiency/productivity
76%
Instrument integration and consolidated reporting
50%
Regulatory compliance
32%
Security and protection of intellectual property
15%


More to Explore



About LabWare LIMS and ELN

LabWare’s Enterprise Laboratory Platform is comprised of LIMS (Laboratory Information Management System) and ELN (Electronic Laboratory Notebook) functioning as an integrated single solution, it offers a range of user-configurable functionality and is based entirely on open standards.

LabWare LIMS and ELN Website   LabWare Website