TechValidate Research on LabWare LIMS and ELN

These pages present data that TechValidate has sourced via direct research with verified customers and users of LabWare LIMS and ELN. TechValidate stands behind the authenticity of all published data. Learn more »



1,793 Customers Surveyed

14,989 Data Points Collected

554 Published TechFacts

17 Published Charts

44 Published Case Studies



Selected Research Highlights


LabWare LIMS and ELN Case Study

Cawthron Institute, an independent science organisation specialising in aquaculture, biosecurity, marine and freshwater, and lab testing.

Introduction

This case study of Cawthron is based on a November 2017 survey of LabWare LIMS and ELN customers by TechValidate, a 3rd-party research service.

“LabWare provides a positive Return On Investment (ROI) for my organization.”

“Without LabWare we would not compete in today’s market.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select LabWare LIMS and ELN:

  • Challenges solved with LabWare:
    • Lab efficiency/productivity

Use Case

The key features and functionalities of LabWare LIMS and ELN that the surveyed organization uses:

  • Versions of LabWare the company is currently using:
    • LabWare 7 LIMS
  • Has used LabWare for 15 or more years.
  • Third-party tools interfaced with LabWare:
    • Analytical Balances: partially interfaced
    • CDS: partially interfaced

Results

The surveyed organization achieved the following results with LabWare LIMS and ELN:

  • Chose LabWare for an informatics partner because of their:
    • Company stability
    • Local presence
    • Reputation
    • Responsiveness/reliability/uptime
    • Service and support
    • Product functionality
  • Satisfaction with the following LabWare areas:
    • Product functionality: Extremely satisfied
    • Industry focused templates: Highly satisfied
    • Professional services: Highly satisfied
    • Customer technical support: Extremely satisfied

LabWare LIMS & ELN Customer Satisfaction Rating

Users can configure the system.

A Business Systems Analyst at an educational institution would be very likely to recommend LabWare for this reason:

Users can configure the system. Previous system we had to get the vendor to configure the system which sometimes took months to complete depending on how busy they were.

LabWare LIMS and ELN Customer Satisfaction Rating

Mauricio Cuadros Ferrer, an IT Manager at Quasfar, would be very likely to recommend LabWare LIMS and ELN for these reasons:

*Product quality
*Easy to configure
*Support
*Broad functionality

LabWare® Solutions Deliver!

What benefits has your company realized from using LabWare® solutions?

Improved sample management, chain of custody, and turnaround time
70%
Traceability, security and audit trails provide accountability
68%
Captured data directly from laboratory instruments
55%
Going paperless
43%
Regulatory compliance
39%
Generated high quality secure reporting
37%
Controlled access to sensitive/proprietary data
30%
Replaced Excel spreadsheets with integrated ELN
19%

LabWare LIMS and ELN Customer Research

How would you rate your overall satisfaction with LabWare?

19%
17%
38%
12%
9%
3%
1%
1%
0%
0%

LabWare LIMS and ELN Solutions Case Study

Assuring Quality at Avon Cosmetics

Introduction

This case study of Avon Cosmetics is based on a May 2016 survey of LabWare LIMS and ELN Solutions customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare LIMS and ELN Solutions:

  • Challenges solved with LabWare:
    • Lab efficiency / productivity
    • Regulatory compliance
    • Instrument integration and consolidated reporting

Use Case

The key features and functionalities of LabWare LIMS and ELN Solutions that the surveyed company uses:

  • Uses LabWare in a QA / QC type of laboratory.
  • Has used LabWare for 1 to 4 years.
  • Version of LabWare the company is currently using:
    • LabWare LIMS v6
  • 3rd party software application interfaced to the LabWare system:
    • Customer Relationship Management (CRM)

Results

The surveyed company achieved the following results with LabWare LIMS and ELN Solutions:

  • Chose LabWare for an informatics partner because of their:
    • Global presence
    • Responsiveness / reliability / uptime
    • Service and support
    • Product functionality
  • Benefits realized from using LabWare solutions:
    • Improved sample management, chain of custody, and turnaround time
    • Improved traceability, security and audit trails that provided accountability
    • Generated high-quality secure reporting
    • Controlled access to sensitive/proprietary data
    • Went paperless
    • Improved regulatory compliance
  • Satisfaction with the following LabWare areas:
    • Product functionality: highly satisfied
    • Industry focused templates: extremely satisfied
    • Professional services: highly satisfied
    • Customer technical support: highly satisfied
    • Customer training: satisfied


More to Explore



About LabWare LIMS and ELN

LabWare’s Enterprise Laboratory Platform is comprised of LIMS (Laboratory Information Management System) and ELN (Electronic Laboratory Notebook) functioning as an integrated single solution, it offers a range of user-configurable functionality and is based entirely on open standards.

LabWare LIMS and ELN Website   LabWare Website