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TechValidate Research on LabWare’s Enterprise Laboratory Platform

These pages present data that TechValidate has sourced via direct research with verified customers and users of LabWare’s Enterprise Laboratory Platform. TechValidate stands behind the authenticity of all published data. Learn more »



1,129 Customers Surveyed

9,200 Data Points Collected

76 Published TechFacts

11 Published Charts

12 Published Case Studies



Selected Research Highlights


LabWare LIMS & ELN Customer Satisfaction Rating

David Pralong, a LIMS Developer at Siegfried, would be very likely to recommend LabWare for this reason:

LabWare is the most advanced LIMS. Everything is possible.

A Laboratory Director of a state & local government organization is very likely to recommend LabWare LIMS and ELN Solutions for the following reason:

As a lab person, I like that we (lab people) are able to make changes in LabWare and we can give users access to address many of their own issues (for example, adding organisms to the table) without being reliant on IT.

LabWare LIMS and ELN Solutions Case Study

Natura Cosmeticos

Introduction

This case study of Natura Cosmeticos is based on a March 2016 survey of LabWare LIMS and ELN Solutions customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare LIMS and ELN Solutions:

  • Challenges solved with LabWare:
    • Lab efficiency / productivity
    • Security and protection of intellectual property
    • Instrument integration and consolidated reporting

Use Case

The key features and functionalities of LabWare LIMS and ELN Solutions that the surveyed company uses:

  • Has used LabWare for 1 to 4 years.
  • Versions of LabWare the company is currently using:
    • LabWare LIMS v6
    • LabWare ELN
  • 3rd party software application interfaced to the LabWare system:
    • Enterprise Resource Planning (ERP)

Results

The surveyed company achieved the following results with LabWare LIMS and ELN Solutions:

  • Chose LabWare for an informatics partner because of their:
    • Company stability
    • Global presence
    • Local presence
    • Reputation
    • User community
    • Product functionality
  • Benefits realized from using LabWare solutions:
    • Captured data directly from laboratory instruments
    • Improved traceability, security and audit trails that provided accountability
    • Replaced Excel spreadsheets with integrated ELN
    • Controlled access to sensitive / proprietary data
    • Went paperless
    • Improved regulatory compliance
  • Satisfaction with the following LabWare areas:
    • Product functionality: highly satisfied
    • Industry focused templates: highly satisfied
    • Professional services: extremely satisfied
    • Customer technical support: extremely satisfied
    • Customer training: highly satisfied

LIMS Managers Rating of LabWare Product Functionality

When asked to rate the product functionality of LabWare, LIMS Managers said:

Extremely Satisfied: 23%
Highly Satisfied: 56%
Satisfied: 21%
Dissatisfied: 0%

LabWare LIMS & ELN Customer Research

When asked to rate the product functionality of LabWare, System Administrators at Pharmaceutical companies said:

Extremely Satisfied: 7%
Highly Satisfied: 62%
Satisfied: 31%
Dissatisfied: 0%

Case Study: Large Enterprise Food Company

Introduction

This case study of a large enterprise food company is based on a March 2016 survey of LabWare LIMS and ELN Solutions customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“It is an excellent product and is highly configurable using standard LabWare tools. It also provides good base functionality and excellent instrument integration. LabWare is better than the other LIMS that I’ve seen at other labs while doing ISO 17025 audits.”

Challenges

  • Challenges solved with LabWare:
    • Lab efficiency / productivity
    • Instrument integration and consolidated reporting

Use Case

  • Uses LabWare in a Food / Beverage Testing type of laboratory
  • Has used LabWare for 15 or more years
  • 3rd party software application interfaced to the LabWare system:
    • Chromatography Data System (CDS)

Results

  • Chose LabWare for an informatics partner because of their:
    • User community
    • Product functionality
    • Price
  • Benefits realized from using LabWare solutions:
    • Improved sample management, chain of custody, and turnaround time
    • Captured data directly from laboratory instruments
    • Improved traceability, security and audit trails that provided accountability
    • Generated high quality secure reporting
    • Controlled access to sensitive/proprietary data
    • Went paperless
    • Improved regulatory compliance
  • Satisfaction with the following LabWare areas:
    • Product functionality: extremely satisfied
    • Customer technical support: extremely satisfied
    • Customer training: highly satisfied


More to Explore



About LabWare’s Enterprise Laboratory Platform

LabWare’s Enterprise Laboratory Platform is comprised of LIMS (Laboratory Information Management System) and ELN (Electronic Laboratory Notebook) functioning as an integrated single solution, it offers a range of user-configurable functionality and is based entirely on open standards.

LabWare’s Enterprise Laboratory Platform Website   LabWare Website