TechValidate Research on LabWare LIMS and ELN

These pages present data that TechValidate has sourced via direct research with verified customers and users of LabWare LIMS and ELN. TechValidate stands behind the authenticity of all published data. Learn more »



1,773 Customers Surveyed

14,831 Data Points Collected

545 Published TechFacts

17 Published Charts

41 Published Case Studies



Selected Research Highlights


LabWare LIMS & ELN Customer Satisfaction Rating

Intuitive & Robust!

A System Administrator at a life sciences company would be very likely to recommend LabWare for this reason:

LabWare LIMS is an intuitive and robust system with great customer service and support!

LabWare LIMS and ELN Solutions Case Study

Clinical Testing at The Janssen Pharmaceutical Companies of Johnson & Johnson

Introduction

This case study of Johnson & Johnson is based on a March 2016 survey of LabWare LIMS and ELN Solutions customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare LIMS and ELN Solutions:

  • Challenges solved with LabWare:
    • Lab efficiency / productivity

Use Case

The key features and functionalities of LabWare LIMS and ELN Solutions that the surveyed company uses:

  • Uses LabWare in a Clinical Testing type of laboratory.
  • Has used LabWare for 1 to 4 years.
  • Versions of LabWare the company is currently using:
    • LabWare LIMS v6
    • LabWare ELN
  • 3rd party software application interfaced to the LabWare system:
    • Scientific Data Management Software (SDMS)

Results

The surveyed company achieved the following results with LabWare LIMS and ELN Solutions:

  • Chose LabWare for an informatics partner because of their:
    • Company stability
    • Global presence
    • Local presence
    • Reputation
    • Service and support
    • Product functionality
  • Benefits realized from using LabWare solutions:
    • Improved sample management, chain of custody, and turnaround time
    • Captured data directly from laboratory instruments
    • Improved traceability, security and audit trails that provided accountability
    • Replaced Excel spreadsheets with integrated ELN
    • Went paperless
    • Improved regulatory compliance
  • Satisfaction with the following LabWare areas:
    • Product functionality: highly satisfied
    • Professional services: extremely satisfied
    • Customer technical support: extremely satisfied
    • Customer training: highly satisfied

The benefits of using LabWare Solutions

What benefits has your company realized from using LabWare solutions?

Improved sample management, chain of custody, and turnaround time
70%
Traceability, security and audit trails provide accountability
68%
Captured data directly from laboratory instruments
55%
Going paperless
43%
Regulatory compliance
39%
Generated high quality secure reporting
37%
Controlled access to sensitive/proprietary data
30%
Replaced Excel spreadsheets with integrated ELN
19%

Top 3 reasons for choosing LabWare

Why did you choose LabWare as an informatics partner?

Product Functionality
67%
Service and Support
44%
Global Presence
37%

LabWare LIMS & ELN Customer Satisfaction Rating

Caroline Zhang, an IT Manager at Silliker, would be very likely to recommend LabWare:

LabWare LIMS is flexible to implement and the service is quite good.

LabWare LIMS and ELN Case Study

Prati-Donaduzzi, Specialty Pharmaceuticals in Brazil

Introduction

This case study of Prati-Donaduzzi is based on a November 2017 survey of LabWare LIMS and ELN customers by TechValidate, a 3rd-party research service.

“LabWare provides a positive Return On Investment (ROI) for my organization.”

“Reduction of paper and agility in the release of finished products.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare LIMS and ELN:

  • Challenges solved with LabWare:
    • Lab efficiency/productivity

Use Case

The key features and functionalities of LabWare LIMS and ELN that the surveyed company uses:

  • Versions of LabWare the company is currently using:
    • LabWare LIMS v6
  • Has used LabWare for 5 to 9 years.
  • Third-party tools interfaced with LabWare:
    • ERP: fully interfaced

Results

The surveyed company achieved the following results with LabWare LIMS and ELN:

  • Chose LabWare for an informatics partner because of their:
    • Global presence
  • Satisfaction with the following LabWare areas:
    • Product functionality: Highly satisfied
    • Industry focused templates: Highly satisfied
    • Professional services: Highly satisfied
    • Customer technical support: Highly satisfied
    • Customer training: Highly satisfied


More to Explore



About LabWare LIMS and ELN

LabWare’s Enterprise Laboratory Platform is comprised of LIMS (Laboratory Information Management System) and ELN (Electronic Laboratory Notebook) functioning as an integrated single solution, it offers a range of user-configurable functionality and is based entirely on open standards.

LabWare LIMS and ELN Website   LabWare Website