TechValidate Research on LabWare LIMS and ELN

These pages present data that TechValidate has sourced via direct research with verified customers and users of LabWare LIMS and ELN. TechValidate stands behind the authenticity of all published data. Learn more »



1,773 Customers Surveyed

14,831 Data Points Collected

545 Published TechFacts

17 Published Charts

41 Published Case Studies



Selected Research Highlights


LabWare LIMS and ELN Solutions Case Study

Environmental Protection Agency, Office Of Radiological Protection

Introduction

This case study of Environmental Protection Agency, Office of Radiological Protection is based on a March 2016 survey of LabWare LIMS and ELN Solutions customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select LabWare Solutions:

  • Challenge solved with LabWare:
    • Instrument integration and consolidated reporting

Use Case

The key features and functionalities of LabWare Solutions that the surveyed organization uses:

  • Uses LabWare in an Environmental type of laboratory.
  • Has used LabWare for 5 to 9 years.
  • Version of LabWare the company is currently using:
    • LabWare LIMS v6
  • 3rd party software applications interfaced to the LabWare system:
    • Other Data Acquisition System
    • Gamma spectrometry system and other radiometric equipment

Results

The surveyed organization achieved the following results with LabWare Solutions:

  • Chose LabWare for an informatics partner because of their:
    • Company stability
    • Reputation
    • User community
    • Product functionality
    • Allows users to configure the system
  • Benefits realized from using LabWare solutions:
    • Improved sample management, chain of custody, and turnaround time
    • Captured data directly from laboratory instruments
    • Improved traceability, security and audit trails that provided accountability
    • Improved regulatory compliance
  • Satisfaction with the following LabWare areas:
    • Product functionality: highly satisfied
    • Industry focused templates: satisfied
    • Professional services: extremely satisfied
    • Customer technical support: highly satisfied
    • Customer training: extremely satisfied

4/5 Stars

Benefits experienced with LabWare:

Collecting data from instruments by integrating with various data acquisition software. Electronic database for all lab data, with ease of access to that data, allowing for the labs to maintain only electronic data. Excellent training programs and willing and capable technical support.

LabWare LIMS and ELN Solutions Customer Satisfaction Rating

Easier to support than other LIMS

An IT Support at a state & local government would be very likely to recommend LabWare for this reason:

My team supports over 20 applications including another LIMS. LabWare is much easier to support than the competitor’s product.

LabWare LIMS and ELN Customer Research

Making “Results Count” year after year!

How long have you relied on LabWare?

15 or more years: 12%
10 to 14 years: 27%
5 to 9 years: 30%
1 to 4 years: 23%
Less than 1 year: 7%

LabWare LIMS and ELN Case Study

Global 500 Pharmaceuticals Company

Introduction

This case study of a Global 500 pharmaceuticals company is based on a November 2017 survey of LabWare LIMS and ELN customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“LabWare provides a positive Return On Investment (ROI) for my organization.”

- Collaborating locally or globally within and between departments
- Improving productivity – removing non-value added manual activities and human errors
- Reducing compliance risks and improving data quality
- Cutting cycle times, reducing the time spent looking for data
- Lowering costs – eliminating repeat experiments

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare LIMS and ELN:

  • Challenges solved with LabWare:
    • Lab efficiency/productivity
    • Regulatory compliance
    • Security and protection of intellectual property
    • Instrument integration and consolidated reporting

Use Case

The key features and functionalities of LabWare LIMS and ELN that the surveyed company uses:

  • Versions of LabWare the company is currently using:
    • LabWare 7 LIMS
    • LabWare LIMS v6
    • LabWare LIMS v5
    • LabWare 7 Windows Client
    • LabWare 7 Web Client
    • LabWare ELN
  • Has used LabWare for 10 to 14 years.
  • 3rd-party tools interfaced with LabWare:
    • Analytical Balances: Fully interfaced
    • CDS: Fully interfaced
    • ERP: Fully interfaced
    • SDMS: Fully interfaced

Results

The surveyed company achieved the following results with LabWare LIMS and ELN:

  • Chose LabWare for an informatics partner because of their:
    • Company stability
    • Global presence
    • Local presence
    • Reputation
    • Responsiveness/reliability/uptime
    • Service and support
    • User community
    • Product functionality
    • Price
  • Satisfaction with the following LabWare areas:
    • Product functionality: Highly satisfied
    • Industry focused templates: Highly satisfied
    • Professional services: Highly satisfied
    • Customer technical support: Highly satisfied
    • Customer training: Highly satisfied

LabWare LIMS & ELN Customer Research

When asked to rate the product functionality of LabWare, System Administrators at Pharmaceutical companies said:

Extremely Satisfied: 7%
Highly Satisfied: 62%
Satisfied: 31%
Dissatisfied: 0%


More to Explore



About LabWare LIMS and ELN

LabWare’s Enterprise Laboratory Platform is comprised of LIMS (Laboratory Information Management System) and ELN (Electronic Laboratory Notebook) functioning as an integrated single solution, it offers a range of user-configurable functionality and is based entirely on open standards.

LabWare LIMS and ELN Website   LabWare Website