TechValidate Research on LabWare LIMS and ELN

These pages present data that TechValidate has sourced via direct research with verified customers and users of LabWare LIMS and ELN. TechValidate stands behind the authenticity of all published data. Learn more »



1,848 Customers Surveyed

15,445 Data Points Collected

584 Published TechFacts

19 Published Charts

44 Published Case Studies



Selected Research Highlights


LabWare LIMS & ELN Customer Research

When asked to rate the product functionality of LabWare, System Administrators at Pharmaceutical companies said:

Extremely Satisfied: 7%
Highly Satisfied: 62%
Satisfied: 31%
Dissatisfied: 0%

LabWare LIMS and ELN Case Study

Cawthron Institute, an independent science organisation specialising in aquaculture, biosecurity, marine and freshwater, and lab testing.

Introduction

This case study of Cawthron is based on a November 2017 survey of LabWare LIMS and ELN customers by TechValidate, a 3rd-party research service.

“LabWare provides a positive Return On Investment (ROI) for my organization.”

“Without LabWare we would not compete in today’s market.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select LabWare LIMS and ELN:

  • Challenges solved with LabWare:
    • Lab efficiency/productivity

Use Case

The key features and functionalities of LabWare LIMS and ELN that the surveyed organization uses:

  • Versions of LabWare the company is currently using:
    • LabWare 7 LIMS
  • Has used LabWare for 15 or more years.
  • Third-party tools interfaced with LabWare:
    • Analytical Balances: partially interfaced
    • CDS: partially interfaced

Results

The surveyed organization achieved the following results with LabWare LIMS and ELN:

  • Chose LabWare for an informatics partner because of their:
    • Company stability
    • Local presence
    • Reputation
    • Responsiveness/reliability/uptime
    • Service and support
    • Product functionality
  • Satisfaction with the following LabWare areas:
    • Product functionality: Extremely satisfied
    • Industry focused templates: Highly satisfied
    • Professional services: Highly satisfied
    • Customer technical support: Extremely satisfied

LabWare LIMS and ELN Case Study

Scotland’s Rural College (SRUC)

Introduction

This case study of SRUC is based on a November 2017 survey of LabWare LIMS and ELN customers by TechValidate, a 3rd-party research service.

“LabWare provides a positive Return On Investment (ROI) for my organization.”

“LIMS was used in 8 vet centres and an environmental testing laboratory. However they where in affect 9 instances of LIMS with limited connectivity. Now we are rolling out LabWare to all areas that require LIMS. Crop Systems, 8 Vet Centres, Environmental lab, Research, and Animal Vet Sciences. A single system across the whole of SRUC. So in one word – efficiency.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select LabWare LIMS and ELN:

  • Challenges solved with LabWare:
    • Lab efficiency/productivity
    • Instrument integration and consolidated reporting

Use Case

The key features and functionalities of LabWare LIMS and ELN that the surveyed organization uses:

  • Versions of LabWare the company is currently using:
    • LabWare LIMS v6
  • Third-party tools interfaced with LabWare:
    • Analytical Balances: Fully interfaced
    • CDS: Partially interfaced
    • ERP: Partially interfaced
    • ELN (not LabWare): Partially interfaced

Results

The surveyed organization achieved the following results with LabWare LIMS and ELN:

  • Chose LabWare for an informatics partner because of their:
    • Global presence
    • Local presence
    • Service and support
    • User community
    • Product functionality
  • Satisfaction with the following LabWare areas:
    • Product functionality: Extremely satisfied
    • Industry focused templates: Highly satisfied
    • Professional services: Highly satisfied
    • Customer technical support: Highly satisfied
    • Customer training: Highly satisfied

LabWare LIMS & ELN Customer Review

LabWare® for Water Testing

5/5 Stars

How our organization uses LabWare:

We have been using LabWare® for almost 18 Years and we are happy with the product. We run our LabWare® LIMS at 7 major sites. Our QA laboratory covers the areas of Organic Chemistry, Inorganic Chemistry; and Microbiology. The water quality data coming from our QA laboratory is also published to water forums for public access.

LabWare® Solutions Deliver!

What benefits has your company realized from using LabWare® solutions?

Improved sample management, chain of custody, and turnaround time
70%
Traceability, security and audit trails provide accountability
68%
Captured data directly from laboratory instruments
55%
Going paperless
43%
Regulatory compliance
39%
Generated high quality secure reporting
37%
Controlled access to sensitive/proprietary data
30%
Replaced Excel spreadsheets with integrated ELN
19%

LabWare LIMS and ELN Customer Satisfaction Rating

Why Do You Recommend LabWare®?

A System Administrator at a federal government laboratory would be very likely to recommend LabWare® for these reasons:

  • Excellent customer service
  • Knowledgeable and professional IT consultants
  • Very good product functionality


More to Explore



About LabWare LIMS and ELN

LabWare’s Enterprise Laboratory Platform is comprised of LIMS (Laboratory Information Management System) and ELN (Electronic Laboratory Notebook) functioning as an integrated single solution, it offers a range of user-configurable functionality and is based entirely on open standards.

LabWare LIMS and ELN Website   LabWare Website