TechValidate Research on LabWare LIMS and ELN

These pages present data that TechValidate has sourced via direct research with verified customers and users of LabWare LIMS and ELN. TechValidate stands behind the authenticity of all published data. Learn more »



1,802 Customers Surveyed

15,067 Data Points Collected

563 Published TechFacts

17 Published Charts

44 Published Case Studies



Selected Research Highlights


LabWare LIMS and ELN Customer Research

LabWare® Results Count Year After Year!

How long have you relied on LabWare®?

15 or more years: 12%
10 to 14 years: 27%
5 to 9 years: 30%
1 to 4 years: 23%
Less than 1 year: 7%

LabWare LIMS and ELN Case Study

A Foundation for Data Management at dōTERRA

Introduction

This case study of dōTERRA is based on a November 2017 survey of LabWare LIMS and ELN customers by TechValidate, a 3rd-party research service.

“LabWare provides a positive Return On Investment (ROI) for my organization.”

“Our system has allowed the QC department to become more integrated and efficient across the different departments that we support for analytical needs. We have enjoyed the flexibility of other departments utilizing and allowing us to train them in the data integrity tools and functions that the system provides. It has broadened the plan for implementation of other modules to support other functions and departments of the company. It has provided a foundation of comfort across the company for data management.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare LIMS and ELN:

  • Challenges solved with LabWare:
    • Security and protection of intellectual property

Use Case

The key features and functionalities of LabWare LIMS and ELN that the surveyed company uses:

  • Versions of LabWare the company is currently using:
    • LabWare 7 LIMS
    • LabWare ELN

Results

The surveyed company achieved the following results with LabWare LIMS and ELN:

  • Chose LabWare for an informatics partner because of their:
    • Company stability
    • Global presence
    • Reputation
    • Responsiveness/reliability/uptime
    • Service and support
    • Product functionality
    • Price
  • Satisfaction with the following LabWare areas:
    • product functionality: extremely satisfied
    • industry-focused solutions: extremely satisfied
    • professional services: extremely satisfied
    • customer technical support: extremely satisfied
    • customer training: extremely satisfied

LabWare LIMS and ELN Customer Satisfaction Rating

Geovanir Oliveira, a LIMS Manager at CMPC – Celulose Riograndense, would be very likely to recommend LabWare for this reason:

It is a reliable and easily configured system.

LabWare LIMS and ELN Case Study

Prati-Donaduzzi, Specialty Pharmaceuticals in Brazil

Introduction

This case study of Prati-Donaduzzi is based on a November 2017 survey of LabWare LIMS and ELN customers by TechValidate, a 3rd-party research service.

“LabWare provides a positive Return On Investment (ROI) for my organization.”

“Reduction of paper and agility in the release of finished products.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare LIMS and ELN:

  • Challenges solved with LabWare:
    • Lab efficiency/productivity

Use Case

The key features and functionalities of LabWare LIMS and ELN that the surveyed company uses:

  • Versions of LabWare the company is currently using:
    • LabWare LIMS v6
  • Has used LabWare for 5 to 9 years.
  • Third-party tools interfaced with LabWare:
    • ERP: fully interfaced

Results

The surveyed company achieved the following results with LabWare LIMS and ELN:

  • Chose LabWare for an informatics partner because of their:
    • Global presence
  • Satisfaction with the following LabWare areas:
    • Product functionality: Highly satisfied
    • Industry focused templates: Highly satisfied
    • Professional services: Highly satisfied
    • Customer technical support: Highly satisfied
    • Customer training: Highly satisfied

Where is LabWare used?

Laboratory types counting on LabWare:

Analytical Services: 14%
Clinical Testing: 4%
Contract Testing: 4%
Environmental: 5%
Food / Beverage Testing: 8%
Government: 3%
Manufacturing: 8%
Public Health: 3%
QA/QC: 23%
R&D: 8%
Refinery: 3%
Water / Wastewater: 3%

LabWare LIMS and ELN Customer Review

LabWare Support Knowledge

4.5/5 Stars

Benefits experienced with LabWare:

Both LabWare support desk and consultants are very knowledgeable and very easy to work with.



More to Explore



About LabWare LIMS and ELN

LabWare’s Enterprise Laboratory Platform is comprised of LIMS (Laboratory Information Management System) and ELN (Electronic Laboratory Notebook) functioning as an integrated single solution, it offers a range of user-configurable functionality and is based entirely on open standards.

LabWare LIMS and ELN Website   LabWare Website