Original Research on LabWare LIMS and ELN

LabWare LIMS and ELN Solutions Customer Research

How long have Life Sciences organizations relied on LabWare?

Making Results Count Everyday!

15 or more years: 5%

10 to 14 years: 34%

5 to 9 years: 34%

1 to 4 years: 21%

Less than 1 year: 6%

LabWare LIMS & ELN Customer Satisfaction Rating

LabWare at Avon Cosmetics

Giovanna Paola Pérez Vargas, a LIMS Developer at Avon Cosmetics, would be very likely to recommend LabWare:

Because LabWare is a software that helps with the daily job in the laboratory. The system helps us to comply with regulations, such as 21 CFR Part 11 and is a system that allows us to increase its functionalities.

LabWare LIMS and ELN Customer Testimonial

Replacing Legacy Applications

LabWare has allowed our business to replace two of our legacy applications. A further system replacement is planned for the next phase. Our staff are now able to support the LabWare system in-house.

— Laboratory Manager, State & Local Government Agency

LabWare LIMS and ELN Case Study

Global 500 Chemicals Company

Introduction

This case study of a Global 500 chemicals company is based on a November 2017 survey of LabWare LIMS and ELN customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“LabWare provides a positive Return On Investment (ROI) for my organization.”

“LabWare has provided a single standardized platform which allows for better supportability.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare LIMS and ELN:

Challenges solved with LabWare:
- Lab efficiency/productivity
- Security and protection of intellectual property
- single solution/platform

Use Case

The key features and functionalities of LabWare LIMS and ELN that the surveyed company uses:

Versions of LabWare the company is currently using:
- LabWare 7 LIMS
Has used LabWare for 1 to 4 years.
Third-party tools interfaced with LabWare:
- Analytical Balances: partially interfaced

Results

The surveyed company achieved the following results with LabWare LIMS and ELN:

Chose LabWare for an informatics partner because of their:
- Product functionality
Satisfaction with the following LabWare areas:
- Product functionality: Extremely satisfied
- Professional services: Extremely satisfied
- Customer technical support: Extremely satisfied
- Customer training: Extremely satisfied

LabWare LIMS and ELN Case Study

Improving Product Quality at The Boston Beer Company, Inc.

Introduction

This case study of The Boston Beer Company, Inc. is based on a November 2017 survey of LabWare LIMS and ELN customers by TechValidate, a 3rd-party research service.

“LabWare provides a positive Return On Investment (ROI) for my organization.”

“LabWare has been a crucial tool in our crusade to better understand our processes and improve product quality. "

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare LIMS and ELN:

Challenges solved with LabWare:
- Lab efficiency/productivity
- Instrument integration and consolidated reporting

Use Case

The key features and functionalities of LabWare LIMS and ELN that the surveyed company uses:

Versions of LabWare the company is currently using:
- LabWare 7 LIMS
- LabWare 7 Windows Client
- LabWare ELN
Has used LabWare for 5 to 9 years.

Results

The surveyed company achieved the following results with LabWare LIMS and ELN:

Chose LabWare for an informatics partner because of their:
- Company stability
- Global presence
- Reputation
- Service and support
- User community
- Product functionality
Satisfaction with the following LabWare areas:
- product functionality: extremely satisfied
- professional services: extremely satisfied
- customer technical support: extremely satisfied
- customer training: extremely satisfied

LabWare LIMS and ELN Customer Research

Making “Results Count” year after year!

How long have you relied on LabWare?

15 or more years: 12%

10 to 14 years: 27%

5 to 9 years: 30%

1 to 4 years: 23%

Less than 1 year: 7%

TechValidate Research on LabWare LIMS and ELN

These pages present data that TechValidate has sourced via direct research with verified customers and users of LabWare LIMS and ELN. TechValidate stands behind the authenticity of all published data. Learn more »

About TechValidate Research

Selected Research Highlights

How long have Life Sciences organizations relied on LabWare?

LabWare at Avon Cosmetics

Replacing Legacy Applications

Global 500 Chemicals Company

Introduction

Challenges

Use Case

Results

Company Profile

About LabWare LIMS and ELN

Improving Product Quality at The Boston Beer Company, Inc.

Introduction

Challenges

Use Case

Results

Company Profile

About LabWare LIMS and ELN

Making “Results Count” year after year!

More to Explore

About LabWare LIMS and ELN

LabWare’s Enterprise Laboratory Platform is comprised of LIMS (Laboratory Information Management System) and ELN (Electronic Laboratory Notebook) functioning as an integrated single solution, it offers a range of user-configurable functionality and is based entirely on open standards.

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Why TechValidate

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