Challenges
The business challenges that led the profiled organization to evaluate and ultimately select LabWare LIMS and ELN Solutions:
- Challenges solved with LabWare:
- Lab efficiency / productivity
- Instrument integration and consolidated reporting
Use Case
The key features and functionalities of LabWare LIMS and ELN Solutions that the surveyed organization uses:
- Uses LabWare in an Analytical Services type of laboratory.
- Has used LabWare for 5 to 9 years.
- Version of LabWare the company is currently using:
- 3rd party software application interfaced to the LabWare system:
- Enterprise Resource Planning (ERP)
Results
The surveyed organization achieved the following results with LabWare LIMS and ELN Solutions:
- Chose LabWare for an informatics partner because of their:
- Global presence
- Service and support
- Product functionality
- Benefits realized from using LabWare solutions:
- Improved sample management, chain of custody, and turnaround time
- Captured data directly from laboratory instruments
- Improved traceability, security and audit trails that provided accountability
- Replaced Excel spreadsheets with integrated ELN
- Went paperless
- Satisfaction with the following LabWare areas:
- Product functionality: extremely satisfied
- Industry focused templates: satisfied
- Professional services: extremely satisfied
- Customer technical support: extremely satisfied
- Customer training: highly satisfied