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TechValidate Research on LabWare LIMS and ELN

41 Case Studies – Page 1 of 2


LabWare LIMS and ELN Case Study

A Global 500 Pharmaceuticals Company Gains Regulatory Improvements with LabWare

Introduction

This case study of a Global 500 pharmaceuticals company is based on a November 2017 survey of LabWare LIMS and ELN customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“LabWare provides a positive Return On Investment (ROI) for my organization.”

“Easy to compile data for regulatory submission and answering regulatory questions as needed. Provide users immediate access to data for reporting and visualization.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare:

  • Challenges solved with LabWare:
    • Lab efficiency/productivity
    • Regulatory compliance
    • Data mining and reporting

Use Case

The key features and functionalities of LabWare that the surveyed company uses:

  • Versions of LabWare the company is currently using:
    • LabWare LIMS v6
  • Has used LabWare for 15 or more years.
  • Third-party tools interfaced with LabWare:
    • Analytical Balances: partially interfaced
    • CDS: fully interfaced

Results

The surveyed company achieved the following results with LabWare LIMS and ELN:

  • Chose LabWare for an informatics partner because of their:
    • Local presence
    • Reputation
    • Responsiveness/reliability/uptime
    • Service and support
    • User community
    • Product functionality
  • Satisfaction with the following LabWare areas:
    • Product functionality: Highly satisfied
    • Professional services: Extremely satisfied
    • Customer technical support: Extremely satisfied
    • Customer training: Extremely satisfied

LabWare LIMS and ELN Case Study

Rio Tinto – Rössing Uranium Limited

Introduction

This case study of Rio Tinto – Rossing Uranium Limited is based on a November 2017 survey of LabWare LIMS and ELN customers by TechValidate, a 3rd-party research service.

“LabWare provides a positive Return On Investment (ROI) for my organization.”

“Improved productivity, ability to track samples, and improved reporting.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare:

  • Challenges solved with LabWare:
    • Lab efficiency/productivity
    • Instrument integration and consolidated reporting

Use Case

The key features and functionalities of LabWare that the surveyed company uses:

  • Versions of LabWare the company is currently using:
    • LabWare LIMS v6
  • Has used LabWare for 15 or more years.
  • 3rd-party tools interfaced with LabWare:
    • Analytical Balances: Fully interfaced
    • CDS: Partially interfaced
    • ERP: Partially interfaced

Results

The surveyed company achieved the following results with LabWare:

  • Chose LabWare for an informatics partner because of their:
    • Reputation
    • Responsiveness/reliability/uptime
    • Service and support
    • Product functionality
  • Satisfaction with the following LabWare areas:
    • Product functionality: Extremely satisfied
    • Professional services: Highly satisfied
    • Customer technical support: Highly satisfied
    • Customer training: Satisfied

LabWare LIMS and ELN Case Study

Entegris, Inc., a leader in products and materials for semiconductor and other advanced manufacturing environments.

Introduction

This case study of Entegris, Inc. is based on a November 2017 survey of LabWare LIMS and ELN customers by TechValidate, a 3rd-party research service.

“LabWare provides a positive Return On Investment (ROI) for my organization.”

“LabWare has provided the laboratory with a comprehensive solution for all relevant laboratory functions and combined them into a configurable user developed interface. "

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare LIMS and ELN:

  • Challenges solved with LabWare:
    • Lab efficiency/productivity

Use Case

The key features and functionalities of LabWare LIMS and ELN that the surveyed company uses:

  • Versions of LabWare the company is currently using:
    • LabWare 7 LIMS
  • Has used LabWare for 5 to 9 years.

Results

The surveyed company achieved the following results with LabWare LIMS and ELN:

  • Chose LabWare for an informatics partner because of their:
    • Reputation
    • Responsiveness/reliability/uptime
    • Service and support
    • User community
    • Product functionality
  • Satisfaction with the following LabWare areas:
    • product functionality: extremely satisfied
    • professional services: highly satisfied
    • customer technical support: highly satisfied
    • customer training: highly satisfied

LabWare LIMS and ELN Case Study

Medium Enterprise Agriculture Company

Introduction

This case study of a medium enterprise agriculture company is based on a November 2017 survey of LabWare LIMS and ELN customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“LabWare provides a positive Return On Investment (ROI) for my organization.”

“LabWare LIMS increases overall laboratory staff eficiency in activities as well as reports and provides the ability to continuously improve the system in adapting to business changes and growth.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare LIMS and ELN:

  • Challenges solved with LabWare:
    • Lab efficiency/productivity
    • Instrument integration and consolidated reporting

Use Case

The key features and functionalities of LabWare LIMS and ELN that the surveyed company uses:

  • Versions of LabWare the company is currently using:
    • LabWare LIMS v6
  • Has used LabWare for 1 to 4 years.
  • Third-party tools interfaced with LabWare:
    • Analytical Balances: fully interfaced
    • CDS: a plan to interface in the future
    • ERP: a plan to interface in the future

Results

The surveyed company achieved the following results with LabWare LIMS and ELN:

  • Chose LabWare for an informatics partner because of their:
    • Company stability
    • Global presence
    • Reputation
    • User community
    • Product functionality
    • Customer Empowerment
  • Satisfaction with the following LabWare areas:
    • Product functionality: Highly satisfied
    • Professional services: Highly satisfied
    • Customer technical support: Highly satisfied
    • Customer training: Highly satisfied

LabWare LIMS and ELN Case Study

QUASFAR M&F S.A., a laboratory services organization in Colombia

Introduction

This case study of Quasfar is based on a November 2017 survey of LabWare LIMS and ELN customers by TechValidate, a 3rd-party research service.

“LabWare provides a positive Return On Investment (ROI) for my organization.”

The Impact of LabWare on Quasfar:
“Productivity increases, process improvement, data integrity, regulatory compliance, systems integration, paperless lab, instruments integration, cost reductions.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare LIMS and ELN:

  • Challenges solved with LabWare:
    • Lab efficiency/productivity
    • Regulatory compliance
    • Security and protection of intellectual property
    • Instrument integration and consolidated reporting

Use Case

The key features and functionalities of LabWare LIMS and ELN that the surveyed company uses:

  • Versions of LabWare the company is currently using:
    • LabWare 7 LIMS
    • LabWare ELN
  • Has used LabWare for up to 1 year.
  • 3rd-party tools interfaced with LabWare:
    • CDS: Partially interfaced

Results

The surveyed company achieved the following results with LabWare LIMS and ELN:

  • Chose LabWare for an informatics partner because of their:
    • Company stability
    • Local presence
    • Reputation
    • Responsiveness/reliability/uptime
    • Service and support
    • User community
    • Product functionality
  • Satisfaction with the following LabWare areas:
    • Product functionality: Extremely satisfied
    • Professional services: Extremely satisfied
    • Customer technical support: Highly satisfied
    • Customer training: Highly satisfied

LabWare LIMS and ELN Case Study

A Pharmaceutical Company Harmonizes with LabWare to Improve Productivity and Security

Introduction

This case study of a medium enterprise pharmaceuticals company is based on a November 2017 survey of LabWare LIMS and ELN customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“LabWare provides a positive Return On Investment (ROI) for my organization.”

“Getting all sites working more together, more harmonic. Better productivity and higher security.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare LIMS and ELN:

  • Challenges solved with LabWare:
    • Working with different LIMS at all sites

Use Case

The key features and functionalities of LabWare LIMS and ELN that the surveyed company uses:

  • Versions of LabWare the company is currently using:
    • LabWare LIMS v6
  • Has used LabWare for 10 to 14 years.
  • 3rd-party tools interfaced with LabWare:
    • Analytical Balances: Partially interfaced
    • CDS: a plan to interface in the future
    • ERP: a plan to interface in the future

Results

The surveyed company achieved the following results with LabWare LIMS and ELN:

  • Chose LabWare for an informatics partner because of their:
    • Service and support
    • Product functionality
  • Satisfaction with the following LabWare areas:
    • Product functionality: Extremely satisfied
    • Customer technical support: Extremely satisfied
    • Customer training: Extremely satisfied

LabWare LIMS and ELN Case Study

A Government Laboratory Goes Paperless with LabWare

Introduction

This case study of a state & local government is based on a November 2017 survey of LabWare LIMS and ELN customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“LabWare provides a positive Return On Investment (ROI) for my organization.”

“LabWare has helped us to facilitate a paperless mission goal while providing a fully auditable reporting system for our nation-wide laboratories.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select LabWare LIMS and ELN:

  • Challenges solved with LabWare:
    • Lab efficiency/productivity
    • Regulatory compliance
    • Security and protection of intellectual property
    • Instrument integration and consolidated reporting

Use Case

The key features and functionalities of LabWare solutions that the surveyed organization uses:

  • Versions of LabWare the company is currently using:
    • LabWare 7 LIMS
  • Has used LabWare for 15 or more years.

Results

The surveyed organization achieved the following results with LabWare:

  • Chose LabWare for an informatics partner because of their:
    • Responsiveness/reliability/uptime
    • Service and support
    • User community
    • Product functionality
  • Satisfaction with the following LabWare areas:
    • Product functionality: Extremely satisfied
    • Professional services: Extremely satisfied
    • Customer technical support: Highly satisfied
    • Customer training: Highly satisfied

LabWare LIMS and ELN Case Study

Cawthron Institute, an independent science organisation specialising in aquaculture, biosecurity, marine and freshwater, and lab testing.

Introduction

This case study of Cawthron is based on a November 2017 survey of LabWare LIMS and ELN customers by TechValidate, a 3rd-party research service.

“LabWare provides a positive Return On Investment (ROI) for my organization.”

“Without LabWare we would not compete in today’s market.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select LabWare LIMS and ELN:

  • Challenges solved with LabWare:
    • Lab efficiency/productivity

Use Case

The key features and functionalities of LabWare LIMS and ELN that the surveyed organization uses:

  • Versions of LabWare the company is currently using:
    • LabWare 7 LIMS
  • Has used LabWare for 15 or more years.
  • Third-party tools interfaced with LabWare:
    • Analytical Balances: partially interfaced
    • CDS: partially interfaced

Results

The surveyed organization achieved the following results with LabWare LIMS and ELN:

  • Chose LabWare for an informatics partner because of their:
    • Company stability
    • Local presence
    • Reputation
    • Responsiveness/reliability/uptime
    • Service and support
    • Product functionality
  • Satisfaction with the following LabWare areas:
    • Product functionality: Extremely satisfied
    • Industry focused templates: Highly satisfied
    • Professional services: Highly satisfied
    • Customer technical support: Extremely satisfied

LabWare LIMS and ELN Case Study

Large Enterprise Pharmaceuticals Company

Introduction

This case study of a large enterprise pharmaceuticals company is based on a November 2017 survey of LabWare LIMS and ELN customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“LabWare provides a positive Return On Investment (ROI) for my organization.”

“Consistent platform rolled out globally. Increased efficiency and compliance.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare LIMS and ELN:

  • Challenges solved with LabWare:
    • Lab efficiency/productivity
    • Instrument integration and consolidated reporting
    • Excessive use of paper

Use Case

The key features and functionalities of LabWare LIMS and ELN that the surveyed company uses:

  • Versions of LabWare the company is currently using:
    • LabWare LIMS v5
  • Has used LabWare for 10 to 14 years.
  • Third-party tools interfaced with LabWare:
    • Analytical Balances: fully interfaced
    • CDS: Fully interfaced
    • ERP: Fully interfaced
    • SDMS: Partially interfaced

Results

The surveyed company achieved the following results with LabWare LIMS and ELN:

  • Chose LabWare for an informatics partner because of their:
    • Service and support
    • Product functionality
  • Satisfaction with the following LabWare areas:
    • Product functionality: Extremely satisfied
    • Industry focused templates: Satisfied
    • Professional services: Satisfied
    • Customer technical support: Satisfied
    • Customer training: Satisfied

LabWare LIMS and ELN Case Study

Global 500 Chemicals Company

Introduction

This case study of a Global 500 chemicals company is based on a November 2017 survey of LabWare LIMS and ELN customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“LabWare provides a positive Return On Investment (ROI) for my organization.”

“Process automation and workflow has had a significant impact on the organization and a significant ROI”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare LIMS and ELN:

  • Challenges solved with LabWare:
    • Lab efficiency/productivity
    • Security and protection of intellectual property

Use Case

The key features and functionalities of LabWare LIMS and ELN that the surveyed company uses:

  • Versions of LabWare the company is currently using:
    • LabWare 7 LIMS
  • Has used LabWare for 10 to 14 years.

Results

The surveyed company achieved the following results with LabWare LIMS and ELN:

  • Chose LabWare for an informatics partner because of their:
    • Service and support
    • User community
    • Product functionality
  • Satisfaction with the following LabWare areas:
    • Product functionality: Extremely satisfied
    • Professional services: Extremely satisfied
    • Customer technical support: Extremely satisfied
    • Customer training: Extremely satisfied

LabWare LIMS and ELN Case Study

Prinova USA, a global supplier to the food and nutrition industries of high quality, complete ingredient, flavor and blending solutions.

Introduction

This case study of Prinova US, LLC is based on a November 2017 survey of LabWare LIMS and ELN customers by TechValidate, a 3rd-party research service.

“LabWare provides a positive Return On Investment (ROI) for my organization.”

“We have been able to standardize our Laboratory processes and get everyone on the same page.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare:

  • Challenges solved with LabWare:
    • Instrument integration and consolidated reporting

Use Case

The key features and functionalities of LabWare that the surveyed company uses:

  • Versions of LabWare the company is currently using:
    • LabWare 7 LIMS
  • Has used LabWare for 1 to 4 years.
  • Third-party tools interfaced with LabWare:
    • ERP: fully interfaced

Results

The surveyed company achieved the following results with LabWare:

  • Chose LabWare for an informatics partner because of their:
    • Company stability
    • Reputation
    • Responsiveness/reliability/uptime
    • Service and support
    • Product functionality
    • Price
  • Satisfaction with the following LabWare areas:
    • Product functionality: Extremely satisfied
    • Professional services: Extremely satisfied
    • Customer technical support: Highly satisfied
    • Customer training: Extremely satisfied

LabWare LIMS and ELN Case Study

Global 500 Chemicals Company

Introduction

This case study of a Global 500 chemicals company is based on a November 2017 survey of LabWare LIMS and ELN customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“LabWare provides a positive Return On Investment (ROI) for my organization.”

“LabWare has provided a single standardized platform which allows for better supportability.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare LIMS and ELN:

  • Challenges solved with LabWare:
    • Lab efficiency/productivity
    • Security and protection of intellectual property
    • single solution/platform

Use Case

The key features and functionalities of LabWare LIMS and ELN that the surveyed company uses:

  • Versions of LabWare the company is currently using:
    • LabWare 7 LIMS
  • Has used LabWare for 1 to 4 years.
  • Third-party tools interfaced with LabWare:
    • Analytical Balances: partially interfaced

Results

The surveyed company achieved the following results with LabWare LIMS and ELN:

  • Chose LabWare for an informatics partner because of their:
    • Product functionality
  • Satisfaction with the following LabWare areas:
    • Product functionality: Extremely satisfied
    • Professional services: Extremely satisfied
    • Customer technical support: Extremely satisfied
    • Customer training: Extremely satisfied

LabWare LIMS and ELN Case Study

Fresenius Kabi, a global healthcare company that specializes in lifesaving medicines and technologies

Introduction

This case study of Fresenius Kabi AG is based on a November 2017 survey of LabWare LIMS and ELN customers by TechValidate, a 3rd-party research service.

“LabWare provides a positive Return On Investment (ROI) for my organization.”

“LabWare is acting as a catalyst to harmonize laboratory practices across a global organization. LIMS is allowing for standardized reporting and metrics.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare LIMS and ELN:

  • Challenges solved with LabWare:
    • Regulatory compliance

Use Case

The key features and functionalities of LabWare LIMS and ELN that the surveyed company uses:

  • Versions of LabWare the company is currently using:
    • LabWare LIMS v6
  • Has used LabWare for 5 to 9 years.
  • Third-party tools interfaced with LabWare:
    • Analytical Balances: partially interfaced
    • CDS: partially interfaced
    • ERP: partially interfaced

Results

The surveyed company achieved the following results with LabWare LIMS and ELN:

  • Chose LabWare for an informatics partner because of their:
    • Global presence
    • Reputation
    • Pharma template
  • Satisfaction with the following LabWare areas:
    • Product functionality: Extremely satisfied
    • Industry focused templates: Satisfied
    • Professional services: Extremely satisfied
    • Customer technical support: Highly satisfied
    • Customer training: Highly satisfied

LabWare LIMS and ELN Case Study

Case Study: ANAM, Análisis Ambientales

Introduction

This case study of ANAM is based on a November 2017 survey of LabWare LIMS and ELN customers by TechValidate, a 3rd-party research service.

“LabWare provides a positive Return On Investment (ROI) for my organization.”

“Integration of areas optimizing the transfer and flow of information within the company, improving the quality of service to our customers.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare LIMS and ELN:

  • Challenges solved with LabWare:
    • Lab efficiency/productivity
    • Depuration and transfer of static data

Use Case

The key features and functionalities of LabWare LIMS and ELN that the surveyed company uses:

  • Versions of LabWare the company is currently using:
    • LabWare 7 LIMS
  • Has used LabWare for 1 to 4 years.
  • Third-party tools interfaced with LabWare:
    • Analytical Balances: partially interfaced
    • ERP: partially interfaced
    • SDMS: partially interfaced

Results

The surveyed company achieved the following results with LabWare LIMS and ELN:

  • Chose LabWare for an informatics partner because of their:
    • Global presence
    • User community
  • Satisfaction with the following LabWare areas:
    • Product functionality: Highly satisfied
    • Professional services: Highly satisfied
    • Customer technical Support: highly satisfied
    • Customer training: Satisfied

LabWare LIMS and ELN Case Study

Global Chemicals Company Delivers High-Quality Results with LabWare

Introduction

This case study of a Global 500 chemicals company is based on a November 2017 survey of LabWare LIMS and ELN customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“LabWare provides a positive Return On Investment (ROI) for my organization.”

“Has enabled two key corporate service labs to deliver high-quality results and reports in a timely manner to support the company’s business units and R&D.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare LIMS and ELN:

  • Challenges solved with LabWare:
    • Lab efficiency/productivity
    • Instrument integration and consolidated reporting
    • Reporting

Use Case

The key features and functionalities of LabWare LIMS and ELN that the surveyed company uses:

  • Versions of LabWare the company is currently using:
    • LabWare 7 LIMS
  • Has used LabWare for 15 or more years.
  • Third-party tools interfaced with LabWare:
    • Analytical Balances: partially interfaced
    • CDS: partially interfaced
    • ELN (not LabWare): partially interfaced
    • SDMS: partially interfaced

Results

The surveyed company achieved the following results with LabWare LIMS and ELN:

  • Chose LabWare for an informatics partner because of their:
    • Reputation
    • Responsiveness/reliability/uptime
    • Service and support
    • User community
    • Product functionality
    • LabWare staff and consultants
  • Satisfaction with the following LabWare areas:
    • Product functionality: Highly satisfied
    • Industry focused templates: Satisfied
    • Professional services: Extremely satisfied
    • Customer technical support: Extremely satisfied

LabWare LIMS and ELN Case Study

Energy & Utilities Company in Latin America

Introduction

This case study of a medium enterprise energy & utilities company is based on a November 2017 survey of LabWare LIMS and ELN customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“LabWare provides a positive Return On Investment (ROI) for my organization.”

“Reducción de papeles, Mayor eficiencia en producir información, Información centralizada.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare LIMS and ELN:

  • Challenges solved with LabWare:
    • Lab efficiency/productivity

Use Case

The key features and functionalities of LabWare LIMS and ELN that the surveyed company uses:

  • Versions of LabWare the company is currently using:
    • LabWare LIMS v6
  • Has used LabWare for 1 to 4 years.
  • Third-party tools interfaced with LabWare:
    • CDS: Fully interfaced
    • ERP: Partially interfaced

Results

The surveyed company achieved the following results with LabWare LIMS and ELN:

  • Chose LabWare for an informatics partner because of their:
    • Global presence
    • Local presence
    • Reputation
    • Responsiveness/reliability/uptime
    • Product functionality
  • Satisfaction with the following LabWare areas:
    • Product functionality: Highly satisfied
    • Industry focused templates: Satisfied
    • Professional services: Highly satisfied
    • Customer technical support: Highly satisfied
    • Customer training: Satisfied

LabWare LIMS and ELN Case Study

Medium Enterprise Food Company

Introduction

This case study of a medium enterprise food company is based on a November 2017 survey of LabWare LIMS and ELN customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“LabWare provides a positive Return On Investment (ROI) for my organization.”

“Front end – the organization of workflows and information management facilitates laboratory staff operations, identifying what needs to be done and hiding what doesn’t. Permissions and restrictions facilitate regulatory compliance.

Backend – the organization of data facilitates interfacing and availability to other systems. In-house LIMS administration training permits auditable, verifiable enhancements to base functionality. Automated functions and rules minimize risks of human error."

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare LIMS and ELN:

  • Challenges solved with LabWare:
    • Regulatory compliance
    • Traceability to lab testing. Transparency.

Use Case

The key features and functionalities of LabWare LIMS and ELN that the surveyed company uses:

  • Versions of LabWare the company is currently using:
    • LabWare 7 LIMS
  • Has used LabWare for 1 to 4 years.
  • Third-party tools interfaced with LabWare:
    • ERP: partially interfaced

Results

The surveyed company achieved the following results with LabWare LIMS and ELN:

  • Chose LabWare for an informatics partner because of their:
    • Company stability
    • Local presence
    • Reputation
    • Product functionality
  • Satisfaction with the following LabWare areas:
    • Product functionality: Extremely satisfied
    • Industry focused templates: Highly satisfied
    • Professional services: Highly satisfied
    • Customer technical Support: highly satisfied
    • Customer training: Extremely satisfied

LabWare LIMS and ELN Case Study

New Mexico Scientific Laboratory Division

Introduction

This case study of New Mexico Scientific Laboratory Division is based on a November 2017 survey of LabWare LIMS and ELN customers by TechValidate, a 3rd-party research service.

“LabWare provides a positive Return On Investment (ROI) for my organization.”

“Backbone of the laboratories data management and results reporting.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select LabWare LIMS and ELN:

  • Challenges solved with LabWare:
    • Lab efficiency/productivity
    • Regulatory compliance
    • Instrument integration and consolidated reporting

Use Case

The key features and functionalities of LabWare LIMS and ELN that the surveyed organization uses:

  • Versions of LabWare the company is currently using:
    • LabWare 7 LIMS
    • LabWare 7 Windows Client
  • Has used LabWare for 5 to 9 years.
  • Third-party tools interfaced with LabWare:
    • Analytical Balances: partially interfaced
    • CDS: partially interfaced

Results

The surveyed organization achieved the following results with LabWare LIMS and ELN:

  • Chose LabWare for an informatics partner because of their:
    • Product functionality
  • Satisfaction with the following LabWare areas:
    • Product functionality: Extremely satisfied
    • Industry focused templates: Extremely satisfied
    • Professional services: Highly satisfied
    • Customer technical support: Highly satisfied
    • Customer training: Highly satisfied

LABWARE LIMS CASE STUDY

Zinpro Corporation, a manufacturer of organic trace minerals to improve animal wellness and performance.

Introduction

This case study of Zinpro Corporation is based on a November 2017 survey of LabWare LIMS customers by TechValidate, a 3rd-party research service.

“LabWare provides a positive Return On Investment (ROI) for my organization.”

“LabWare LIMS has dramatically improved our quality processes. It has given us a great platform to grow continually. We are regularly working with the end users to enhance their processes. Our data collection and reporting is far superior to what it was before implementing LabWare LIMS. These improvements help the business make better decisions more efficiently.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare LIMS:

  • Challenges solved with LabWare:
    • Lab efficiency/productivity
    • Data management, analytics and reporting

Use Case

The key features and functionalities of LabWare LIMS that the surveyed company uses:

  • Versions of LabWare the company is currently using:
    • LabWare LIMS v6
  • Has used LabWare for 5 to 9 years.
  • Third-party tools interfaced with LabWare:
    • ERP: fully interfaced

Results

The surveyed company achieved the following results with LabWare LIMS:

  • Chose LabWare for an informatics partner because of their:
    • Reputation
    • Colleague recommended from a former position
  • Satisfaction with the following LabWare areas:
    • Product functionality: Highly satisfied
    • Industry focused templates: Highly satisfied
    • Professional services: Extremely satisfied
    • Customer technical support: Extremely satisfied
    • Customer training: Highly satisfied

LabWare LIMS and ELN Case Study

Medium Enterprise Pharmaceuticals Company

Introduction

This case study of a medium enterprise pharmaceuticals company is based on a November 2017 survey of LabWare LIMS and ELN customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“LabWare provides a positive Return On Investment (ROI) for my organization.”

“LabWare LIMS is used by almost 99% of our company, it handles everything from lab testing to purchasing to invoicing. Our company could not function today without it.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare LIMS and ELN:

  • Challenges solved with LabWare:
    • Lab efficiency/productivity
    • Regulatory compliance
    • Security and protection of intellectual property
    • Instrument integration and consolidated reporting

Use Case

The key features and functionalities of LabWare LIMS and ELN that the surveyed company uses:

  • Versions of LabWare the company is currently using:
    • LabWare LIMS v6
  • Has used LabWare for 5 to 9 years.
  • 3rd-party tools interfaced with LabWare:
    • Analytical Balances: fully interfaced
    • CDS: fully interfaced

Results

The surveyed company achieved the following results with LabWare LIMS and ELN:

  • Chose LabWare for an informatics partner because of their:
    • Reputation
    • Responsiveness/reliability/uptime
    • Service and support
    • Product functionality
    • Price
  • Satisfaction with the following LabWare areas:
    • Product functionality: Extremely satisfied
    • Industry focused templates: Highly satisfied
    • Professional services: Extremely satisfied
    • Customer technical support: Highly satisfied
    • Customer training: Extremely satisfied

LabWare LIMS and ELN Case Study

Global 500 Pharmaceuticals Company

Introduction

This case study of a Global 500 pharmaceuticals company is based on a November 2017 survey of LabWare LIMS and ELN customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“LabWare provides a positive Return On Investment (ROI) for my organization.”

“Together with our ERP Labware LIMS ELM is our core system to support our daily operations in the QC laboratories
It creates efficiencies as well as establishing a modern working environment.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare LIMS and ELN:

  • Challenges solved with LabWare:
    • Lab efficiency/productivity
    • Regulatory compliance
    • Instrument integration and consolidated reporting

Use Case

The key features and functionalities of LabWare LIMS and ELN that the surveyed company uses:

  • Versions of LabWare the company is currently using:
    • LabWare 7 LIMS
    • LabWare ELN
  • Has used LabWare for 15 or more years.
  • Third-party tools interfaced with LabWare:
    • Analytical Balances: Fully interfaced
    • CDS: Fully interfaced
    • ERP: Fully interfaced
    • ELN (not LabWare): Fully interfaced

Results

The surveyed company achieved the following results with LabWare LIMS and ELN:

  • Chose LabWare for an informatics partner because of their:
    • Company stability
    • Global presence
    • Local presence
    • Reputation
    • Responsiveness/reliability/uptime
    • Service and support
    • User community
    • Product functionality
  • Satisfaction with the following LabWare areas:
    • Product functionality: Highly satisfied
    • Industry focused templates: Extremely satisfied
    • Professional services: Extremely satisfied
    • Customer technical support: Extremely satisfied
    • Customer training: Highly satisfied

LabWare LIMS and ELN Case Study

Prati-Donaduzzi, Specialty Pharmaceuticals in Brazil

Introduction

This case study of Prati-Donaduzzi is based on a November 2017 survey of LabWare LIMS and ELN customers by TechValidate, a 3rd-party research service.

“LabWare provides a positive Return On Investment (ROI) for my organization.”

“Reduction of paper and agility in the release of finished products.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare LIMS and ELN:

  • Challenges solved with LabWare:
    • Lab efficiency/productivity

Use Case

The key features and functionalities of LabWare LIMS and ELN that the surveyed company uses:

  • Versions of LabWare the company is currently using:
    • LabWare LIMS v6
  • Has used LabWare for 5 to 9 years.
  • Third-party tools interfaced with LabWare:
    • ERP: fully interfaced

Results

The surveyed company achieved the following results with LabWare LIMS and ELN:

  • Chose LabWare for an informatics partner because of their:
    • Global presence
  • Satisfaction with the following LabWare areas:
    • Product functionality: Highly satisfied
    • Industry focused templates: Highly satisfied
    • Professional services: Highly satisfied
    • Customer technical support: Highly satisfied
    • Customer training: Highly satisfied

LabWare LIMS and ELN Case Study

Global 500 Pharmaceuticals Company

Introduction

This case study of a Global 500 pharmaceuticals company is based on a November 2017 survey of LabWare LIMS and ELN customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“LabWare provides a positive Return On Investment (ROI) for my organization.”

- Collaborating locally or globally within and between departments
- Improving productivity – removing non-value added manual activities and human errors
- Reducing compliance risks and improving data quality
- Cutting cycle times, reducing the time spent looking for data
- Lowering costs – eliminating repeat experiments

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare LIMS and ELN:

  • Challenges solved with LabWare:
    • Lab efficiency/productivity
    • Regulatory compliance
    • Security and protection of intellectual property
    • Instrument integration and consolidated reporting

Use Case

The key features and functionalities of LabWare LIMS and ELN that the surveyed company uses:

  • Versions of LabWare the company is currently using:
    • LabWare 7 LIMS
    • LabWare LIMS v6
    • LabWare LIMS v5
    • LabWare 7 Windows Client
    • LabWare 7 Web Client
    • LabWare ELN
  • Has used LabWare for 10 to 14 years.
  • 3rd-party tools interfaced with LabWare:
    • Analytical Balances: Fully interfaced
    • CDS: Fully interfaced
    • ERP: Fully interfaced
    • SDMS: Fully interfaced

Results

The surveyed company achieved the following results with LabWare LIMS and ELN:

  • Chose LabWare for an informatics partner because of their:
    • Company stability
    • Global presence
    • Local presence
    • Reputation
    • Responsiveness/reliability/uptime
    • Service and support
    • User community
    • Product functionality
    • Price
  • Satisfaction with the following LabWare areas:
    • Product functionality: Highly satisfied
    • Industry focused templates: Highly satisfied
    • Professional services: Highly satisfied
    • Customer technical support: Highly satisfied
    • Customer training: Highly satisfied

LabWare LIMS and ELN Case Study

State & Local Government

Introduction

This case study of a state & local government is based on a November 2017 survey of LabWare LIMS and ELN customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“LabWare provides a positive Return On Investment (ROI) for my organization.”

“Provides the flexibility to allow development of solutions that deliver the requirements of differing science disciplines and their ways of working”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select LabWare LIMS and ELN:

  • Challenges solved with LabWare:
    • Integration of all science labs in a single comprehensive LIMS system

Use Case

The key features and functionalities of LabWare LIMS and ELN that the surveyed organization uses:

  • Versions of LabWare the company is currently using:
    • LabWare LIMS v6
  • Has used LabWare for 10 to 14 years.
  • 3rd-party tools interfaced with LabWare:
    • Analytical Balances: partially interfaced
    • CDS: partially interfaced

Results

The surveyed organization achieved the following results with LabWare LIMS and ELN:

  • Chose LabWare for an informatics partner because of their:
    • Company stability
    • Reputation
    • Product functionality
    • Price
  • Satisfaction with the following LabWare areas:
    • Product functionality: Extremely satisfied
    • Customer technical support: Extremely satisfied
    • Customer training: Highly satisfied

LabWare LIMS and ELN Case Study

Scotland’s Rural College (SRUC)

Introduction

This case study of SRUC is based on a November 2017 survey of LabWare LIMS and ELN customers by TechValidate, a 3rd-party research service.

“LabWare provides a positive Return On Investment (ROI) for my organization.”

“LIMS was used in 8 vet centres and an environmental testing laboratory. However they where in affect 9 instances of LIMS with limited connectivity. Now we are rolling out LabWare to all areas that require LIMS. Crop Systems, 8 Vet Centres, Environmental lab, Research, and Animal Vet Sciences. A single system across the whole of SRUC. So in one word – efficiency.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select LabWare LIMS and ELN:

  • Challenges solved with LabWare:
    • Lab efficiency/productivity
    • Instrument integration and consolidated reporting

Use Case

The key features and functionalities of LabWare LIMS and ELN that the surveyed organization uses:

  • Versions of LabWare the company is currently using:
    • LabWare LIMS v6
  • Third-party tools interfaced with LabWare:
    • Analytical Balances: Fully interfaced
    • CDS: Partially interfaced
    • ERP: Partially interfaced
    • ELN (not LabWare): Partially interfaced

Results

The surveyed organization achieved the following results with LabWare LIMS and ELN:

  • Chose LabWare for an informatics partner because of their:
    • Global presence
    • Local presence
    • Service and support
    • User community
    • Product functionality
  • Satisfaction with the following LabWare areas:
    • Product functionality: Extremely satisfied
    • Industry focused templates: Highly satisfied
    • Professional services: Highly satisfied
    • Customer technical support: Highly satisfied
    • Customer training: Highly satisfied

LabWare LIMS and ELN Case Study

Alnylam Pharmaceuticals, Inc.

Introduction

This case study of Alnylam Pharmaceuticals, Inc. is based on a November 2017 survey of LabWare LIMS and ELN customers by TechValidate, a 3rd-party research service.

“LabWare provides a positive Return On Investment (ROI) for my organization.”

“LabWare has led to much greater productivity and tracking of chain of custody and inventory management of non-clinical and clinical samples
LabWare has provided us a solution to consolidate data and samples in a centralized, searchable database increasing our efficiency by reducing the number of systems and storage locations required”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare LIMS and ELN:

  • Challenges solved with LabWare:
    • Lab efficiency/productivity
    • Instrument integration and consolidated reporting

Use Case

The key features and functionalities of LabWare LIMS and ELN that the surveyed company uses:

  • Versions of LabWare the company is currently using:
    • LabWare LIMS v6
    • LabWare ELN
  • Has used LabWare for up to 1 year.

Results

The surveyed company achieved the following results with LabWare LIMS and ELN:

  • Chose LabWare for an informatics partner because of their:
    • Global presence
    • Responsiveness/reliability/uptime
    • Service and support
    • Product functionality
    • Price
  • Satisfaction with the following LabWare areas:
    • product functionality: extremely satisfied
    • industry focused templates: highly satisfied
    • professional services: extremely satisfied
    • customer technical support: extremely satisfied
    • customer training: extremely satisfied

LabWare LIMS and ELN Case Study

Improving Product Quality at The Boston Beer Company, Inc.

Introduction

This case study of The Boston Beer Company, Inc. is based on a November 2017 survey of LabWare LIMS and ELN customers by TechValidate, a 3rd-party research service.

“LabWare provides a positive Return On Investment (ROI) for my organization.”

“LabWare has been a crucial tool in our crusade to better understand our processes and improve product quality. "

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare LIMS and ELN:

  • Challenges solved with LabWare:
    • Lab efficiency/productivity
    • Instrument integration and consolidated reporting

Use Case

The key features and functionalities of LabWare LIMS and ELN that the surveyed company uses:

  • Versions of LabWare the company is currently using:
    • LabWare 7 LIMS
    • LabWare 7 Windows Client
    • LabWare ELN
  • Has used LabWare for 5 to 9 years.

Results

The surveyed company achieved the following results with LabWare LIMS and ELN:

  • Chose LabWare for an informatics partner because of their:
    • Company stability
    • Global presence
    • Reputation
    • Service and support
    • User community
    • Product functionality
  • Satisfaction with the following LabWare areas:
    • product functionality: extremely satisfied
    • professional services: extremely satisfied
    • customer technical support: extremely satisfied
    • customer training: extremely satisfied

LabWare LIMS and ELN Case Study

A Foundation for Data Management at dōTERRA

Introduction

This case study of dōTERRA is based on a November 2017 survey of LabWare LIMS and ELN customers by TechValidate, a 3rd-party research service.

“LabWare provides a positive Return On Investment (ROI) for my organization.”

“Our system has allowed the QC department to become more integrated and efficient across the different departments that we support for analytical needs. We have enjoyed the flexibility of other departments utilizing and allowing us to train them in the data integrity tools and functions that the system provides. It has broadened the plan for implementation of other modules to support other functions and departments of the company. It has provided a foundation of comfort across the company for data management.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare LIMS and ELN:

  • Challenges solved with LabWare:
    • Security and protection of intellectual property

Use Case

The key features and functionalities of LabWare LIMS and ELN that the surveyed company uses:

  • Versions of LabWare the company is currently using:
    • LabWare 7 LIMS
    • LabWare ELN

Results

The surveyed company achieved the following results with LabWare LIMS and ELN:

  • Chose LabWare for an informatics partner because of their:
    • Company stability
    • Global presence
    • Reputation
    • Responsiveness/reliability/uptime
    • Service and support
    • Product functionality
    • Price
  • Satisfaction with the following LabWare areas:
    • product functionality: extremely satisfied
    • industry-focused solutions: extremely satisfied
    • professional services: extremely satisfied
    • customer technical support: extremely satisfied
    • customer training: extremely satisfied

LabWare LIMS and ELN Case Study

LIMS ROI at Solvay

Introduction

This case study of Solvay is based on a November 2017 survey of LabWare LIMS and ELN customers by TechValidate, a 3rd-party research service.

“LabWare provides a positive Return On Investment (ROI) for my organization.”

“In the past, adding new products or grades for many of our sites took weeks and months to configure in spreadsheets. We’ve been able to grow our product portfolios with little impact on our LIMS.”

“Reporting on data was a painstaking process, retrieving data from multiple spreadsheets and other data sources. Now, it’s just a click of a button.”

“Visual workflows help the lab technicians process a sample through, with little effort and no paperwork.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare LIMS and ELN:

  • Challenges solved with LabWare:
    • Lab efficiency/productivity
    • Security and protection of intellectual property
    • Instrument integration and consolidated reporting

Use Case

The key features and functionalities of LabWare LIMS and ELN that the surveyed company uses:

  • Versions of LabWare the company is currently using:
    • LabWare LIMS v6
    • LabWare LIMS v5
  • Has used LabWare for 15 or more years.
  • Third-party tools interfaced with LabWare:
    • Analytical Balances: fully interfaced
    • ERP: fully interfaced
    • ELN (not LabWare): partially interfaced

Results

The surveyed company achieved the following results with LabWare LIMS and ELN:

  • Chose LabWare for an informatics partner because of their:
    • Responsiveness/reliability/uptime
    • Service and support
    • Product functionality
    • Price
  • Satisfaction with the following LabWare areas:
    • Product functionality: highly satisfied
    • Industry-focused solutions: highly satisfied
    • Professional services: highly satisfied
    • Customer technical support: highly satisfied
    • Customer training: highly satisfied

LabWare LIMS and ELN Solutions Case Study

Going Paperless at a Federal Government Laboratory

Introduction

This case study of a federal government laboratory is based on a March 2016 survey of LabWare LIMS and ELN Solutions customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select LabWare LIMS and ELN Solutions:

  • Challenges solved with LabWare:
    • Lab efficiency / productivity
    • Instrument integration and consolidated reporting

Use Case

The key features and functionalities of LabWare LIMS and ELN Solutions that the surveyed organization uses:

  • Uses LabWare in an Analytical Services type of laboratory.
  • Has used LabWare for 5 to 9 years.
  • Version of LabWare the company is currently using:
    • LabWare LIMS v6
  • 3rd party software application interfaced to the LabWare system:
    • Enterprise Resource Planning (ERP)

Results

The surveyed organization achieved the following results with LabWare LIMS and ELN Solutions:

  • Chose LabWare for an informatics partner because of their:
    • Global presence
    • Service and support
    • Product functionality
  • Benefits realized from using LabWare solutions:
    • Improved sample management, chain of custody, and turnaround time
    • Captured data directly from laboratory instruments
    • Improved traceability, security and audit trails that provided accountability
    • Replaced Excel spreadsheets with integrated ELN
    • Went paperless
  • Satisfaction with the following LabWare areas:
    • Product functionality: extremely satisfied
    • Industry focused templates: satisfied
    • Professional services: extremely satisfied
    • Customer technical support: extremely satisfied
    • Customer training: highly satisfied



More Research on LabWare LIMS and ELN