TechValidate Research on LabWare LIMS and ELN

LabWare LIMS and ELN Solutions Case Study

Going Paperless at a Federal Government Laboratory


This case study of a federal government laboratory is based on a March 2016 survey of LabWare LIMS and ELN Solutions customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.


The business challenges that led the profiled organization to evaluate and ultimately select LabWare LIMS and ELN Solutions:

  • Challenges solved with LabWare:
    • Lab efficiency / productivity
    • Instrument integration and consolidated reporting

Use Case

The key features and functionalities of LabWare LIMS and ELN Solutions that the surveyed organization uses:

  • Uses LabWare in an Analytical Services type of laboratory.
  • Has used LabWare for 5 to 9 years.
  • Version of LabWare the company is currently using:
    • LabWare LIMS v6
  • 3rd party software application interfaced to the LabWare system:
    • Enterprise Resource Planning (ERP)


The surveyed organization achieved the following results with LabWare LIMS and ELN Solutions:

  • Chose LabWare for an informatics partner because of their:
    • Global presence
    • Service and support
    • Product functionality
  • Benefits realized from using LabWare solutions:
    • Improved sample management, chain of custody, and turnaround time
    • Captured data directly from laboratory instruments
    • Improved traceability, security and audit trails that provided accountability
    • Replaced Excel spreadsheets with integrated ELN
    • Went paperless
  • Satisfaction with the following LabWare areas:
    • Product functionality: extremely satisfied
    • Industry focused templates: satisfied
    • Professional services: extremely satisfied
    • Customer technical support: extremely satisfied
    • Customer training: highly satisfied

About This Data

This data was sourced directly from verified users of LabWare LIMS and ELN by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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