TechValidate Research on Algolia

111 TechFacts – Page 2 of 4


Algolia Customer Testimonial

We initially chose Algolia to help us with our search on our website and we continue to stay because it has made great improvements in search and discoverability. It works well with our large product database and has many features.

Marketing Professional, Small Business Computer Software Company

Algolia Customer Testimonial

Headless Commerce Means More Possibilities

Algolia’s comitment to headless, API first approach means we can decouple search. We’re not limited to web, we’ve been able to integrate it with native mobile apps and potentially other channels in the future.

Ben Pusey, Product Manager, GymShark

Algolia Customer Testimonial

Algolia is Easier to Use than ElasticSearch

We choose Algolia because it’s too difficult to implement our own full-text search system and Algolia is easier to use than Elastic Search.

Chief Technology Officer (CTO), Small Business Media & Entertainment Company

Algolia Customer Testimonial

We chose Algolia and are loyal customers because Algolia is easy to implement, integrates with Dynamic Yield, and the performance is reliable and fast.

Melissa Chow, Marketing Manager, Pet Lovers Centre

Algolia Customer Testimonial

Helping Customers Solve Problems

When we had a number of problematic query examples that produced less than favorable results, the Customer Success team helped establish a method to share examples with suggested actions and resolution status of each item making them easy to track and work to fix asynchronously. This was very helpful and effective.

Michael Weber, Business Project Manager, VP, Beauty Brand Partnerships

Algolia Customer Testimonial

All our interactions with Algolia’s customer service teams are promptly available to (i) understand our specific needs and (ii) link them with the solutions Algolia’s tech stack can help us to solve these challenges.

Business Professional, Medium Enterprise Real Estate Company

Algolia Customer Testimonial

Algolia Helps, Whatever the Need

Our company’s use case is not your sweet spot, and yet Algolia has provided good support to help us design a working solution.

Sylvain Fabre, Chief Technology Officer (CTO), Assoconnect

Algolia Customer Testimonial

A Great Customer Service Experience

The Algolia team has helped me in customizing the ranking algorithm for our search engine, which is quite unique considering that we have a massive catalog covering all pharmacies in Egypt, and is in two languages: English and Arabic. They’ve followed up every step of the way to make sure we accomplish the best-ranking algo to ensure high CTR and CVR.

Rami Hallal, Chief Customer Officer, Yodawy

Algolia Customer Satisfaction Rating

Speed and Efficiency

A Marketing Manager at a medium enterprise retail company would be likely to recommend Algolia for this reason:

The speed and efficiency of the search engine is a great benefit to any website, being able to change and merchandise products to best suit customers is a powerful tool.

Algolia Customer Satisfaction Rating

Clearing a Path for Innovation

James Gill, a CEO at GoSquared, would be very likely to recommend Algolia for this reason:

Algolia removes so much extra legwork for our dev team!

Algolia Customer Testimonial

A Suite of Valuable Features

Perhaps because of where we came from with search, the most valuable feature so far has been the suite of search tools for configuring and optimizing search. These include viewing and adjusting searchable attributes and ranking and sorting parameters, adding rules, running A/B tests, and adding synonyms. Analytics has also been very valuable.

Planning Director, Non Profit

Algolia Customer Satisfaction Rating

Great Features. Great Customer Care.

A Planning Director at a Non-Profit would be very likely to recommend Algolia for this reason:

Algolia is a good product that does all that we need. Lots of features, with more coming out regularly. Good customer support.

Algolia Customer Testimonial

Algolia has opened up for us what used to be a black box that only our development team had access to or knew how it worked. Now we can see how our search works, measure it, and easily make adjustments to improve it.

Planning Director, Non Profit

Algolia Customer Testimonial

Algolia has made it easier to perform my role as an analytics expert within our marketing team.

Marketing Professional, Medium Enterprise Professional Services Company

Algolia Customer Testimonial

Algolia Instant Search is extremely valuable because we have been able to quickly implement a redesigned experience for customers to quickly find their tire size.

Dave Christy, Chief Information Officer, Jack Williams Tire Co., Inc.

Algolia Customer Testimonial

Algolia Search has helped with our conversion rate and has constantly pushed us to improve our customer experience with all the new features that are frequently deployed.

Jose A. Zubillaga, Senior Executive, Farmatodo

Algolia Customer Testimonial

The Algolia search engine is extremely valuable. It is hands down the best search engine. Easy to implement, you can see results in a couple of days.

Jose A. Zubillaga, Senior Executive, Farmatodo

Algolia Customer Testimonial

The fast time-to-market has been the most valuable aspect of Algolia.

CEO, Small Business Computer Software Company

Algolia Customer Testimonial

A Great Business Partner

A responsive account management team including technical expertise at Algolia has been a breath of fresh air.

Senior Manager, Medium Enterprise Retail Company

Algolia Customer Testimonial

Algolia’s speed at which the results are presented to the customer and the dynamic synonyms are very valuable.

David Burns, Marketing Manager, Jaycar Electronics

Algolia Customer Satisfaction Rating

Jase Watson, a Senior IT Director at Luminary, would be very likely to recommend Algolia for this reason:

I’ve been a fan since the early days. The key value for me is the openness of the platform and how much can be tweaked by business users without needing deployments.

Algolia Customer Testimonial

Lightening Fast Results

The most valuable aspect of Algolia is its speed. Customers see lightening fast results.

Gavin jones, Marketing Professional, jaybro

Algolia Customer Testimonial

Algolia has had a positive affect on the marketing team as we can quickly use the Visual Editor to manipulate a product listing with a Business Rule (without dev team assistance), or we can dive deeper into creating a manual rule that gets us the results we want. The flexibility and ease of use is great.

Marketing Professional, Large Enterprise Retail Company

Algolia Customer Testimonial

Algolia has allowed us to transform the traditional Magento search experience for Year/Make/Model into a highly engaging and easy to use experience, with rapid results.

Dave Christy, Chief Information Officer, Jack Williams Tire Co., Inc.

Algolia Customer Testimonial

Algolia’s most valuable feature is their well documented API and React Widgets.

Daniel Olson, COO, DigitalCube, Co. Ltd

Algolia Customer Testimonial

Algolia is a better search tool than Solr, because the speed of the predictive search allows site visitors to get to content they’re looking for more quickly.

Marketing Director, Large Enterprise Professional Services Company

Algolia Customer Testimonial

Before Algolia, products were difficult to find with the standard Magento search. Now, with Algolia, this issue has been solved.

Alberto Cipolla, CMO, Melchioni Ready

Algolia Customer Testimonial

Algolia has improved our workflow and inspired us to develop more features using search.

Daniel Olson, COO, DigitalCube, Co. Ltd

Algolia Customer Satisfaction Rating

Daniel Olson, a COO at DigitalCube, Co. Ltd, would be very likely to recommend Algolia for this reason:

It’s by far the best search as a service tool I’ve ever used. The developer experience is top notch and the experience we can deliver to our customers and users is everything we expected.

Algolia Customer Satisfaction Rating

A CMO at a computer software company would be very likely to recommend Algolia because:

Algolia lets non-technical people adjust search results. This is a huge benefit to us. The basic search abilities are great, as is the speed.




More Research on Algolia