TechValidate Research on Frost & Sullivan Customer Contact East Events

161 TechFacts – Page 5 of 6


Don’t Take Our Word For It! UNANIMOUSLY RECOMMENDED By Your Peers!

100% of surveyed participants would recommend this event to their colleagues and/or peers.

More Content than 1 Person Can Handle!

90% of surveyed Customer Contact East participants recommend sending TWO OR MORE team members to the Frost & Sullivan Executive MindXchange based on the range of content being delivered.

90%

Multiple Valuable Take Aways

The value I found at the Frost & Sullivan MindXchange was in openly talking with others about their business challenges and approaches to understand what I could bring back to my business. I also appreciated having so many vendor discussions in a low-pressure setting which allowed me to really understand how they could help vs. feeling “sold.”

Holly Hacker, Director, Direct Sales & Customer Experience, Vitamix

It’s Unanimous! The Executive MindXchange is THE event to SPONSOR!

100% of surveyed sponsors would recommend sponsorship of the Frost & Sullivan Executive MindXchange to a peer.

2X as Likely to Generate Sponsorship Return!

88% of surveyed sponsors’ ability to generate a ROI is 2 times or more likely at the Frost & Sullivan MindXchange vs other events.

88%

A Director of a S&P 500 computer software company is likely to recommend* Frost & Sullivan Executive MindXchange for the following reason:

“Frost & Sullivan Executive MindXchange was a good event and I appreciate the small discussion format. It is great being able to participate with my peers and topics are not broadened for all levels.”

*Based on a response of 8 to the question “On a scale of 0-10, how likely would you be to recommend Frost & Sullivan Executive MindXchange?”

Frost & Sullivan’s Executive MindXchange: Where to go to build relationships with DMs

61% of surveyed sponsors generated 10 or more relationships with decision makers as a result of the Frost & Sullivan Executive MindXchange.

Countless Take-Aways States a Repeat Participant!

Each year I have brought something back to my organization [from Frost & Sullivan] and applied it or applied a version of it which fits our business need. We have gained a lot of insight on what is out there for solutions as well.

Patrick Crouse, Manager, Bloom Health

Knowledge is power…how much power do you have?

Personally, I grow professionally and get insight to how others do things and why they work. I also bring my leaders with me to give them the same growth and development opportunity and Frost & Sullivan has worked well for several years.

Director, Large Enterprise Telecommunications Services Company

Frost & Sullivan Executive MindXchange: “One of the Best!”

“Frost & Sullivan Executive MindXchange is one of the best customer service related events I have had the opportunity to attend. Frost & Sullivan goes to great length to get a variety of vendors and keynote speakers to participate. I truly come away with useful, valuable information that I can incorporate in my business.”

*Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Frost & Sullivan Executive MindXchange?”

Every event provides content and exposure to industry issues and trends. However, Frost & Sullivan creates an interactive platform where colleagues can share best practices, current challenges, and their latest ideas. This forum is unique in its ability to meet new people and renew old relationships around solving real business issues.

Vice President, Global 500 Electronics Company

Don’t Waste Your Budget On a Trade Show!

The event was a great chance to interact with decision-makers and better understand their needs and barriers. The emphasis on networking and open communication led to relationships that are simply not possible in a “normal” trade show.

Director, Medium Enterprise Computer Software Company

Content is a 5 out of 5!

A Director from a Fortune 500 insurance company rated the content they received at the Frost & Sullivan Executive MindXchange as 5 out of 5.

Frost & Sullivan Executive MindXchange Customer Testimonial

Audience was of a higher level than other gatherings – so better contacts were made. They had the expectation of making contacts as well, which is critical.

Director, Medium Enterprise Computer Software Company

The Content of a MindXchange Program – It’s Grrreat!

65% of surveyed participants rated the content at the Frost & Sullivan Executive MindXchange as 4 out of 5 or more.

Maximize ROI with Executive MindXchange

81% of surveyed sponsors report being twice as likely or more likely to generate a return on investment at a Frost & Sullivan Executive MindXchange compared with other events.

Frost & Sullivan: Simply the Best

96% of surveyed sponsors would recommend sponsorship of the Frost & Sullivan Executive MindXchange to a peer.

96%

Frost & Sullivan Executive MindXchange Customer Testimonial

The networking, technological updates and take-aways make this a week that can change a year for our customer’s experience. It is wonderful to meet others with similar challenges and share best-practices to create positive change.

Vice President at Suddenlink Communications

Get Interactive With Your Top Prospects!

83% of surveyed participants find that the Frost & Sullivan Executive MindXchange leads to increased networking & relationship building due to its unique interactive structure.

The Frost and Sullivan Executive MindXchange provides excellent management of buy and sell side engagement in the Customer Management space.

Michael Roy, Vice President, Firstsource Solution Ltd

Relationships Don’t Just Happen

55% of surveyed sponsors find that traditional trade shows and conferences are plagued with transient audiences that drive few relationships.

Proven to Generate An Impressive Return

55% of surveyed past sponsors generated a return that is 2-10x or more of their investment.

Make Your Marketing Dollars Count

More than 50% of surveyed sponsors agree that Frost & Sullivan’s Executive MindXchange is the best sponsorship investment in the market.

Tested & Proven to Generate the Greatest ROI

81% of surveyed sponsors report being 2x as likely or more likely to generate a return on investment at a Frost & Sullivan Executive MindXchange compared with other events.

Frost & Sullivan MindXchanges Offer The Best Environments To Build Relationships!

100% of surveyed attendees value the relationship building and networking that is fostered at a Frost & Sullivan Executive MindXchange.

Decision Makers Attend the Frost & Sullivan Executive MindXchange

69% of surveyed sponsors value the ratio of decision makers at Frost & Sullivan’s Executive MindXchange.

Return On Relationships: ROR = ROI

73% of surveyed sponsors generated 5-10 or more relationships with decision makers as a result of their sponsorship at the Frost & Sullivan Executive MindXchange.

Decision Makers Don’t Attend Trade Shows

79% of surveyed sponsors find that traditional trade shows and conferences are plagued with a lack of true decision makers in attendance.

Join The Majority

72% of surveyed participants would choose to attend the Frost & Sullivan Executive MindXchange if they could only go to one external event a year.

72%

Trade Shows Are Yesterday

64% of surveyed participants find traditional trade shows and conferences are plagued by presentations that produce too few action items and takeaways because they are too theoretical.




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