Frost & Sullivan Executive MindXchange Customer Statistic
Outperforming the Competition
68% of surveyed participants would choose to attend the Frost & Sullivan Executive MindXchange if they could only go to one external event a year.
Frost & Sullivan Executive MindXchange Customer Testimonial
I appreciate the fact that Frost & Sullivan Executive MindXchange is not industry specific but rather service specific. I value discussions with the vendors at this event as they illuminate trends in CX technology offerings.
— Adrian Guenther, Vice President, Lincoln National Corporation
Frost & Sullivan Executive MindXchange Customer Satisfaction Rating
A Vice President of a medium enterprise insurance company said they would be very likely to recommend Frost & Sullivan Executive MindXchange for this reason:
Frost & Sullivan Executive MindXchange is a great opportunity to network with other contact centers and vendors to learn about changes, opportunities, best practices, and technology in the industry.
Based on a response of 9 to the question “On a scale of 0-10, how likely would you be to recommend Frost & Sullivan Executive MindXchange?”
Frost & Sullivan Executive MindXchange Customer Testimonial
Collaborating with Customer Service peers was extremely helpful in order to hear others’ experiences, especially in regards to customer journeys and technology best practices. I also enjoyed the exposure to so many vendors since we are looking for new call center software. Plus, the demonstrations were very helpful.
— Director, Medium Enterprise Consumer Services Company
Frost & Sullivan Executive MindXchange Customer Satisfaction Rating
Linette Myland, a Customer Excellence Manager at Siemens Building Technologies, said they would be very likely to recommend Frost & Sullivan Executive MindXchange for this reason:
The conference is very interactive, provides a lot of content, and allows for contact center professionals to exchange ideas and share concerns.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Frost & Sullivan Executive MindXchange?”
Frost & Sullivan Executive MindXchange Customer Testimonial
Since attending the 2015 event we took the many action items back to our organization and impacted real change to the business and customer experience. In 2016 we had just as many, if not more action items, so looking forward to implementing the action items and seeing how we have improved over the next year.
— Manager, Medium Enterprise Financial Services Company
Frost & Sullivan Executive MindXchange Customer Satisfaction Rating
Kristy Myrick, a Director at Hilton Hotels Corporation, said they would be very likely to recommend Frost & Sullivan Executive MindXchange for this reason:
Great networking opportunity; great keynote speakers and learned some best practices from other companies.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Frost & Sullivan Executive MindXchange?”
Frost & Sullivan Executive MindXchange Customer Testimonial
It was extremely valuable to hear how other companies of all sizes are solving customer contact challenges. Every session, whether keynote speeches or fireside chats, produced key takeaways and best practices.
— Vice President, Small Business Professional Services Company
Thanks to Frost & Sullivan’s Executive MindXchange, we outperformed our lead metric goals and generated new opportunities that will be instrumental toward hitting our annual pipeline and bookings targets. No other event we attend offers as strong of an ROI as this one.
— Director, Medium Enterprise Computer Software Company
The Frost & Sullivan Executive MindXchange event was among the best that I have attended. The way in which we networked was unlike any other event. The activities fostered relationship building and opened the door for a true exchange of ideas as opposed to individuals keeping their guard up and expecting to be sold to. This fits the approach that we have taken with our customers.
— Business Professional, Medium Enterprise Telecommunications Equipment Company
A Manager of a Fortune 500 insurance company is very likely to recommend Frost & Sullivan Executive MindXchange for the following reason:
The caliber of participants and sessions are extremely relevant and engaging.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Frost & Sullivan Executive MindXchange?”
We made contacts and gained a bit more knowledge of the programs and solutions being offered in the industry. Some great contacts were the take-away this year. Looking forward to next years meetings.
— Manager, Global 500 Telecommunications Services Company
A Director of a large enterprise financial services company is very likely to recommend* Frost & Sullivan Executive MindXchange for the following reason:
“Frost & Sullivan Executive MindXchange offers great sessions and networking. Valuable information gained and able to be shared.”
*Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Frost & Sullivan Executive MindXchange?”
Networking with executives who have similar issues and concerns as I’m experiencing gave me the opportunity to see some solutions through different paradigms that will help me tackle those issues stronger upon my return.
— Director, Large Enterprise Professional Services Company
There was value in the format, which was interactive with table top exercises and healthy discussion. It was interesting to see what other Contact Centers are doing. The vendors were not pushy and there was no sales pitch. And the keynote speakers were the best I’ve heard at any conference or event…let alone to have so many strong ones.
— Supervisor, Global 500 Energy & Utilities Company