Frost & Sullivan Customer Testimonial
Networking, context for where we are in the space, best practices on work from home, driving change outside of the call center, compensating uniquely for small teams and weekends, collaborative document sharing.
— Director, Medium Enterprise Consumer Products Company
Frost & Sullivan Customer Testimonial
I enjoyed the small group strategic discussions around measurements of success and learning ways to engage your entire CS team towards building customer loyalty. I took away new ideas for leveraging the data/information/access our CS team has with our customers and ways to elevate the level of service we provide.
— Supervisor, Medium Enterprise Retail Company
Frost & Sullivan Customer Satisfaction Rating
A Vice President at a large enterprise retail company would be very likely to recommend Frost & Sullivan for this reason:
Great speakers and a good way to share/learn best practices from other care center professionals.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Frost & Sullivan?”
Frost & Sullivan Customer Testimonial
The Frost & Sullivan Executive MindXchange provided confirmation that no matter what the industry may be, “Customer Experience” is a top priority for many companies. It was great to hear the disaster and success stories that paved the way for innovation that met operational goals but most importantly satisfied the human factor with the Customer.
— Ginger Williams, Director, Customer Care, Government Employees Health Association
Frost & Sullivan Customer Satisfaction Rating
A Director at a large enterprise media & entertainment company would be very likely to recommend Frost & Sullivan for this reason:
I always leave a Frost & Sullivan Executive MindXchange with best practices, interesting information and additions to my network.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Frost & Sullivan?”
Frost & Sullivan Customer Testimonial
It was good to know that we’re not the only company facing these challenges and that there are companies facing larger challenges. We can leverage similar solutions and ideas to make the whole support industry better.
— Director, Medium Enterprise Financial Services Company
Frost & Sullivan Customer Satisfaction Rating
A Director at a Global 500 industrial manufacturing company would be very likely to recommend Frost & Sullivan for this reason:
Frost & Sullivan does an excellent job building the Executive MindXchange, and when the topic is matched to the participant needs… life is good. I not only recommended, I brought 5 colleagues with me and still waiting for 2 more to attend another Frost & Sullivan Executive MindXchange. Look forward to 2019.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Frost & Sullivan?”
Frost & Sullivan Customer Satisfaction Rating
Philip Bennett, a Manager at Empire Today, would be very likely to recommend Frost & Sullivan for this reason:
Frost & Sullivan runs the best events I have ever attended. Informative, educational, and not focused on selling products, but on creating solutions.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Frost & Sullivan?”
Frost & Sullivan Executive MindXchange Customer Testimonial
The most important thing was the insight that I received from other industries. I hope to leverage what I learned through our upcoming system transition as well as hopefully expanding to an omnichannel communication platform.
— Analyst, Small Business Real Estate Company
Frost & Sullivan Executive MindXchange Customer Satisfaction Rating
Angela Crozier, a Manager at Michigan Public Health, would be very likely to recommend Frost & Sullivan Executive MindXchange for this reason:
[MindXchange was an] interactive event with industry thought leaders that will engage with you during and after the conference. [It was a] great experience!
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Frost & Sullivan Executive MindXchange?”
