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About This Research Data

The research data presented here was collected directly from Calabrio customers by TechValidate.

The selection of facts presented here and any supplemental links were chosen by Calabrio. You can explore all of TechValidate's independent research on Calabrio ONE here →


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The Calabrio ONE Workforce Optimization Suite

A selection of TechValidate research findings from surveys of Calabrio ONE customers and users.

Record 100% of Calls with Calabrio Call Recording Improve Agent Performance with Calabrio QM Propel Your Organization Forward with Calabrio WFM Unlock Customer Insights with Calabrio Analytics

A collection of Calabrio customer reviews of Calabrio Analytics


Gain insight into your customer interactions
Share valuable insights across your organization
Calabrio ONE Customer Statistic
Organizations Utilize Calabrio ONE to Support Agent Engagement
Analyzing Data from Multiple Applications Drives Workforce Engagement
Rabobank saw a ROI in 24 months after deploying Calabrio software
Lending Club Leverages Calabrio ONE for Improved Agent Coaching
Large Enterprise Retail Company Switched to the Unified Calabrio ONE Suite
Improve Your Agent Training and Coaching With Calabrio ONE
10 out of 10: "Great Analytics Apps"
Reward Agents through the use of Calabrio Analytics
The Voice of the Customer is a Powerful Tool for Business Success
Calabrio ONE Supports Agent Coaching at Boston Children's Hospital
"Superior Customer Service and Support."
Find Root Cause Analysis, Call Auditing and Quality Assurance with Calabrio ONE
Large Enterprise Health Care Company Gives Calabrio 5 out of 5 Stars
Calabrio Provides a Robust Analytics Product
Calabrio Customers Benefit From Analytics
Improve your Call Center with Calabrio Analytics

See How Calabrio Can Help Optimize Your Workforce

Customer evidence collected by TechValidate.

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