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About This Research

About This Research Data

The research data presented here was collected directly from Calabrio customers by TechValidate.

The selection of facts presented here and any supplemental links were chosen by Calabrio. You can explore all of TechValidate's independent research on Calabrio ONE here →

About TechVaidate

About TechValidate

TechValidate collects, verifies and publishes exclusive research data on technology products and services that is sourced directly from 13,324,765 verified users of those products.

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The Calabrio ONE Workforce Optimization Suite

A selection of TechValidate research findings from surveys of Calabrio ONE customers and users.

Record 100% of Calls with Calabrio Call Recording Improve Agent Performance with Calabrio QM Propel Your Organization Forward with Calabrio WFM Unlock Customer Insights with Calabrio Analytics

A collection of Calabrio customers reviews highlighting Calabrio QM

Calabrio ONE Customer Statistic
Calabrio's QM Media Player
Improved productivity with Calabrio
Visibility and transparency improves agent engagement
"Calabrio has allowed us to have a more efficient call center..."
Calabrio Works Hard to Understand Clients Needs
Desert Financial Credit Union Smooths Contact Center Operations with Calabrio ONE
AmTrust Financial Services Gained Productivity and Improved Customer Satisfaction with Calabrio ONE
Lending Club Leverages Calabrio ONE for Improved Agent Coaching
Lending Club Improves Agent Evaluation Process with Calabrio
"The functions for Quality Assurance are perfect!"
Large Enterprise Retail Company Chose the Unified Calabrio ONE Suite
Large Enterprise Retail Company Switched to the Unified Calabrio ONE Suite
Middle Eastern Bank Enjoys Calabrio's Evaluation Calibration Feature
Improve Your Agent Training and Coaching With Calabrio ONE
10 out of 10: "Calabrio ONE Gives us Everything we Need"
Utilize Calabrio QM to Propel Your Organization Forward
Health Care Industry Increases Agent Performance with Calabrio ONE
"The Quality Management Module is Very Important to our Call Center"
Improve Your Business Operations with Calabrio ONE

See How Calabrio Can Help Optimize Your Workforce