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About This Research

About This Research Data

The research data presented here was collected directly from Calabrio customers by TechValidate.

The selection of facts presented here and any supplemental links were chosen by Calabrio. You can explore all of TechValidate's independent research on Calabrio ONE here →

About TechVaidate

About TechValidate

TechValidate collects, verifies and publishes exclusive research data on technology products and services that is sourced directly from 13,324,765 verified users of those products.

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The Calabrio ONE Workforce Optimization Suite

A selection of TechValidate research findings from surveys of Calabrio ONE customers and users.

Record 100% of Calls with Calabrio Call Recording Improve Agent Performance with Calabrio QM Propel Your Organization Forward with Calabrio WFM Unlock Customer Insights with Calabrio Analytics

A collection of testimonials from customers who utilize Calabrio workforce management

Calabrio ONE Customer Statistic
Calabrio WFM enables flexible, multi-channel scheduling for Large Enterprise
Calabrio Customer Satisfaction Rating
Calabrio Customer Fact
Calabrio Customer Testimonial
Calabrio ONE Has the Best Mix of Tools
Equifax Sees Increased Productivity Awareness with Calabrio
"Calabrio has allowed us to have a more efficient call center..."
Agent Engagement Benefits Seen with Calabrio
Calabrio ONE Users Have Reduced Agent Attrition by up to 10% or More
Calabrio Makes WFM Much Easier
Calabrio Works Hard to Understand Clients Needs
Large Enterprise Hospitality Company Utilizes Calabrio for Agent Scheduling
Paychex Tracks Agent Performance Data with Calabrio ONE
Desert Financial Credit Union Smooths Contact Center Operations with Calabrio ONE
AmTrust Financial Services Gained Productivity and Improved Customer Satisfaction with Calabrio ONE
Lending Club Leverages Calabrio ONE for Improved Agent Coaching
Large Enterprise Retail Company Chose the Unified Calabrio ONE Suite
Large Enterprise Retail Company Switched to the Unified Calabrio ONE Suite
Address Your Staffing Needs with Calabrio ONE

See How Calabrio Can Help Optimize Your Workforce