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TechValidate Research on BlueJeans by Verizon

These pages present data that TechValidate has sourced via direct research with verified customers and users of BlueJeans by Verizon. TechValidate stands behind the authenticity of all published data. Learn more »



1,251 Customers Surveyed

11,371 Data Points Collected

732 Published TechFacts

24 Published Charts

97 Published Case Studies



Featured Research Collections for BlueJeans by Verizon

Curated collections and slideshows of TechValidate research data on BlueJeans by Verizon.


BlueJeans Rooms with Dolby hardware

BlueJeans Rooms with Dolby Hardware testimonials

BlueJeans Basic


Selected Research Highlights


BlueJeans Network Customer Research

Why rip and replace? Large enterprises are successfully using BlueJeans to integrate legacy video conferencing systems.

What were the top drivers for your investment into BlueJeans?

Inability to easily connect our existing video conferencing investments across meetings
59%
Too much IT support required for video meetings
34%
Poor collaboration across remote teams, external partners, agencies, and/or consultants
28%
Poor usage, uptake and adoption of current video conferencing investments
28%
The need to consolidate audio/document/video conferencing systems
28%
Source: TechValidate survey of 32 users of BlueJeans Network. Sample comprised of Large Enterprise customers.
Validated
  Published: Sep. 5, 2017   TVID: E42-9FB-127

BlueJeans Case Study

The Fashion Institute Of Design & Merchandising

Introduction

This case study of The Fashion Institute of Design & Merchandising is based on a June 2018 survey of BlueJeans customers by TechValidate, a 3rd-party research service.

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“Our students and faculty can communicate better than they ever have before in our online courses.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select BlueJeans:

  • Prompted to invest in BlueJeans after experiencing the following challenges:
    • Too much IT support required for video meetings
    • Poor usage, uptake, and adoption of current video conferencing investments
    • Too many endpoints to support with existing resources
  • BlueJeans replaced or was chosen over the following vendors:
    • Skype for Business
    • Blackboard Collaborate

Use Case

The key features and functionalities of BlueJeans that the surveyed organization uses:

  • Invested into BlueJeans because of its:
    • Ease of use (requires little-to-no training)
    • Management & analytics functionality
    • Consistent and unified experience across Windows, Mac, iOS, and Android platforms
    • Ability to work in browsers with WebRTC and no app download required
  • Finds value in the following BlueJeans capabilities/features compared to other vendors they have used:
    • User experience
    • Ability to use on mobile

Results

The surveyed organization achieved the following results with BlueJeans:

  • Agrees with the following statements:
    • BlueJeans helps them improve employee productivity with a simple user experience: Agree
    • Using BlueJeans helps teams complete projects faster: Agree
    • BlueJeans saves them money by consolidating video, audio, and web conferencing costs into a single meetings platform: Agree
    • BlueJeans enables them to get more value out of their existing video conferencing systems: Agree
  • Agrees with the following statements:
    • Using BlueJeans to interview candidates helps them attract a modern workforce: Agree
    • Using BlueJeans enables IT/AV teams to support more meetings with the same or fewer resources: Agree
    • BlueJeans helps them build a stronger internal company culture: Agree
    • BlueJeans helps them grow revenues faster: Agree
    • BlueJeans enables teams to work productively how and where they want: Agree
  • Saved $25000 across all areas since using BlueJeans.
  • Achieved the following quantifiable benefits since using BlueJeans:
    • Annual savings due to enhanced productivity
    • Annual savings in offices/facilities investments

Organization Profile

Organization:
The Fashion Institute of Design & Merchandising

Industry:
Educational Institution

About BlueJeans

BlueJeans Network is the most advanced way to enable video conferencing in the workplace or on the road. The goal is to make video as easy and pervasive as audio communications and create visual experiences that people love. While the audience that uses BlueJeans has expanded to businesses of all sizes, the core customers are enterprises who need reliability, security, and scale they can trust.

Learn More:

BlueJeans by Verizon

BlueJeans

Source: Dave Melone, IT Director, The Fashion Institute of Design & Merchandising
Validated
  Published: Jul. 25, 2018   TVID: A03-79B-F1E

BlueJeans Network Case Study

Large Enterprise Media & Entertainment Company

Introduction

This case study of a large enterprise media & entertainment company is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

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“No more waiting for IT to help connect while the client is waiting.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans Network:

  • Top drivers for purchasing BlueJeans was:
    • The inability to easily connect existing video conferencing investments across meetings
  • Purchased BlueJeans for it’s:
    • Ease of use – requires little-to-no training

Use Case

The key features and functionalities of BlueJeans Network that the surveyed company uses:

  • Integrates 2 different video conferencing systems into BlueJeans.
  • Uses BlueJeans primarily in:
    • Video-enablement of conference rooms
    • Hosting external meetings with customers, vendors, partners

Results

The surveyed company achieved the following results with BlueJeans Network:

  • Increased video conferencing by 21-40% increase after implementing BlueJeans.
  • Saw the following benefits with BlueJeans:
    • Improved collaboration across internal teams, external partners, agencies, consultants
    • Consolidation of collaboration solutions (web, audio, video)
    • Decreased wasted meeting minutes

Company Profile

The company featured in this case study asked to have its name publicly blinded because publicly endorsing vendors is against their policies.

TechValidate stands behind the authenticity of this data.

Company Size:
Large Enterprise

Industry:
Media & Entertainment

About BlueJeans Network

BlueJeans Network is the most advanced way to enable video conferencing in the workplace or on the road. The goal is to make video as easy and pervasive as audio communications and create visual experiences that people love. While the audience that uses BlueJeans has expanded to businesses of all sizes, the core customers are enterprises who need reliability, security, and scale they can trust.

Learn More:

BlueJeans by Verizon

BlueJeans Network

Source: TechValidate survey of a Large Enterprise Media & Entertainment Company
Validated
  Published: Apr. 20, 2018   TVID: 554-A6B-6E3

BlueJeans Basic Customer Testimonial

Since signing up for BlueJeans Basic, my video conferencing meetings have improved, especially the video and sound quality. I also like that I have the choice to allow attendees to enter the meeting without having to be admitted. It saves a lot of time and allows the meeting manager time to interact with attendees as others join.

— Cordelia Miller Muhammad, Founder, Shifa Living, PLLC

Source: Cordelia Miller Muhammad, Founder, Shifa Living, PLLC
Validated
  Published: Jul. 21, 2023   TVID: 24A-E17-535

BlueJeans Events Customer Research

What were the most significant product requirements that led you to select BlueJeans Events?

We needed a tool that allows attendees to join from any endpoint (mobile, laptops, conference rooms)
72%
We needed a robust tool that could accommodate larger audiences
60%
We needed a solution to better manage and monitor event quality
43%
We needed a tool that could optimize bandwidth during live events
40%
We needed a video-first events solution
34%
We needed a solution that could foster more audience interaction and engagement
32%
Source: TechValidate survey of 53 users of BlueJeans Events
Validated
  Published: Jul. 16, 2019   TVID: B49-7BB-2EF

BlueJeans Studio Customer Fact

Northwood University is satisfied with BlueJeans Studio’s ease of promoting presenters on/off screen.

Source: Dan Goodell, IT Professional, Northwood University
Validated
  Published: Aug. 9, 2022   TVID: 5AC-E00-6D9


More to Explore

All TechFacts (732)

All Research Charts (24)

All Case Studies (97)


About BlueJeans by Verizon

BlueJeans Network is the most advanced way to enable video conferencing in the workplace or on the road. The goal is to make video as easy and pervasive as audio communications and create visual experiences that people love. While the audience that uses BlueJeans has expanded to businesses of all sizes, the core customers are enterprises who need reliability, security, and scale they can trust.

BlueJeans by Verizon Website   BlueJeans by Verizon Website



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