TechValidate Research on BlueJeans by Verizon


BlueJeans Case Study

The Fashion Institute Of Design & Merchandising

Introduction

This case study of The Fashion Institute of Design & Merchandising is based on a June 2018 survey of BlueJeans customers by TechValidate, a 3rd-party research service.

“Our students and faculty can communicate better than they ever have before in our online courses.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select BlueJeans:

  • Prompted to invest in BlueJeans after experiencing the following challenges:
    • Too much IT support required for video meetings
    • Poor usage, uptake, and adoption of current video conferencing investments
    • Too many endpoints to support with existing resources
  • BlueJeans replaced or was chosen over the following vendors:
    • Skype for Business
    • Blackboard Collaborate

Use Case

The key features and functionalities of BlueJeans that the surveyed organization uses:

  • Invested into BlueJeans because of its:
    • Ease of use (requires little-to-no training)
    • Management & analytics functionality
    • Consistent and unified experience across Windows, Mac, iOS, and Android platforms
    • Ability to work in browsers with WebRTC and no app download required
  • Finds value in the following BlueJeans capabilities/features compared to other vendors they have used:
    • User experience
    • Ability to use on mobile

Results

The surveyed organization achieved the following results with BlueJeans:

  • Agrees with the following statements:
    • BlueJeans helps them improve employee productivity with a simple user experience: Agree
    • Using BlueJeans helps teams complete projects faster: Agree
    • BlueJeans saves them money by consolidating video, audio, and web conferencing costs into a single meetings platform: Agree
    • BlueJeans enables them to get more value out of their existing video conferencing systems: Agree
  • Agrees with the following statements:
    • Using BlueJeans to interview candidates helps them attract a modern workforce: Agree
    • Using BlueJeans enables IT/AV teams to support more meetings with the same or fewer resources: Agree
    • BlueJeans helps them build a stronger internal company culture: Agree
    • BlueJeans helps them grow revenues faster: Agree
    • BlueJeans enables teams to work productively how and where they want: Agree
  • Saved $25000 across all areas since using BlueJeans.
  • Achieved the following quantifiable benefits since using BlueJeans:
    • Annual savings due to enhanced productivity
    • Annual savings in offices/facilities investments




About This Data

This data was sourced directly from verified users of BlueJeans by Verizon by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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