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TechValidate Research on BlueJeans by Verizon

These pages present data that TechValidate has sourced via direct research with verified customers and users of BlueJeans by Verizon. TechValidate stands behind the authenticity of all published data. Learn more »



965 Customers Surveyed

8,513 Data Points Collected

659 Published TechFacts

23 Published Charts

97 Published Case Studies



Featured Research Collections for BlueJeans by Verizon

Curated collections and slideshows of TechValidate research data on BlueJeans by Verizon.


BlueJeans Rooms with Dolby hardware

BlueJeans Rooms with Dolby Hardware testimonials


Selected Research Highlights


BlueJeans Events Customer Research

Why were you looking to switch?

Wanted a simpler event management solution
41%
Wanted better pricing
19%
Wanted more audience engagement features
25%
Wanted better audio and video quality
25%
Wanted better security
16%
Wanted better event support
19%
Wanted a more reliable solution
16%
Wanted a better mobile experience
6%
Wanted a more scalable solution
22%
Other
41%
Source: TechValidate survey of 32 users of BlueJeans Events
Validated
  Published: Feb. 14, 2022   TVID: 67E-1F8-C91

BlueJeans Network Case Study

Fuller Theological Seminary

Introduction

This case study of Fuller Theological Seminary is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service.

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“The essentially unlimited supply in videoconferencing greatly increased the demand (tripled in the past two years), changing the way departments work and interact across all our campuses.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select BlueJeans Network:

  • Top drivers for purchasing BlueJeans was:
    • The inability to easily connect existing video conferencing investments across meetings
    • Too much IT support required for video meetings
    • Too many endpoints to support with existing resources
    • The need for a cloud-based rather than local solution
  • Purchased BlueJeans for it’s:
    • Ease of use – requires little-to-no training
    • Management & analytics functionality
    • pricing model and scalability
  • Replaced the following with BlueJeans:
    • Polycom RMX

Use Case

The key features and functionalities of BlueJeans Network that the surveyed organization uses:

  • Integrates 2 different video conferencing systems into BlueJeans.
  • Uses BlueJeans primarily in:
    • Hosting internal meetings (1-1, team meetings)
    • Large-scale video events (all-hands, company-wide meetings, trainings, etc.)
    • Video-enablement of conference rooms
    • Hosting external meetings with customers, vendors, partners
    • Site-to-site and online classes

Results

The surveyed organization achieved the following results with BlueJeans Network:

  • Purchased BlueJeans over:
    • Cisco (TelePresence or Spark)
    • LifeSize
    • Zoom
    • Polycom
    • vidyo
  • Increased video conferencing by >100% (more than doubled) after implementing BlueJeans.
  • Saw the following benefits with BlueJeans:
    • Improved usage of existing videoconferencing investments/technology
    • Improved collaboration across internal teams, external partners, agencies, consultants
    • Consolidation of collaboration solutions (web, audio, video)
    • Increased number of endpoints supported with available resources

Organization Profile

Organization:
Fuller Theological Seminary

Industry:
Educational Institution

About BlueJeans Network

BlueJeans Network is the most advanced way to enable video conferencing in the workplace or on the road. The goal is to make video as easy and pervasive as audio communications and create visual experiences that people love. While the audience that uses BlueJeans has expanded to businesses of all sizes, the core customers are enterprises who need reliability, security, and scale they can trust.

Learn More:

BlueJeans by Verizon

BlueJeans Network

Source: Eric Mulligan, Video Conferencing Coordinator, Fuller Theological Seminary
Validated
  Published: Apr. 20, 2018   TVID: 338-856-CE8

BlueJeans Case Study

BCS Prime

Introduction

This case study of BCS Prime is based on a June 2018 survey of BlueJeans customers by TechValidate, a 3rd-party research service.

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“Our HR recruiters and hiring managers can quickly assess candidates for culture fit without requiring face-to-face interviews.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans:

  • Prompted to invest in BlueJeans after experiencing the following challenges:
    • An inability to easily connect their existing video conferencing investments across meetings
    • Too much IT support required for video meetings
    • Needing to consolidate audio/document/video conferencing systems
    • Poor collaboration across remote teams, external partners, agencies, and/or consultants
    • Poor usage, uptake, and adoption of current video conferencing investments
    • Too many endpoints to support with existing resources
  • BlueJeans replaced or was chosen over the following vendors:
    • Webex
    • GoTo Meeting
    • Polycom
    • Cisco (Telepresence or Spark)

Use Case

The key features and functionalities of BlueJeans that the surveyed company uses:

  • Uses the following App integrations with BlueJeans:
    • Microsoft Outlook
    • Skype for Business
  • Invested into BlueJeans because of its:
    • Ease of use (requires little-to-no training)
    • Video quality
    • Audio quality
    • Integrations with collaboration, productivity, scheduling tools
    • Interoperability with video conferencing room systems
  • Finds value in the following BlueJeans capabilities/features compared to other vendors they have used:
    • User experience
    • Video quality
    • Audio quality
    • Ability to use on mobile
    • Not needing to be downloaded for external users

Results

The surveyed company achieved the following results with BlueJeans:

  • BlueJeans helps them improve employee productivity with a simple user experience: Strongly agree
  • Using BlueJeans helps teams complete projects faster: Strongly agree
  • BlueJeans saves them money by consolidating video, audio, and web conferencing costs into a single meetings platform: Strongly agree
  • BlueJeans enables them to get more value out of their existing video conferencing systems: Agree
  • BlueJeans enables teams to do their best work: Strongly agree
  • Using BlueJeans to interview candidates helps them attract a modern workforce: Strongly agree
  • Using BlueJeans enables IT/AV teams to support more meetings with the same or fewer resources: Agree
  • BlueJeans enables teams to work productively how and where they want: Strongly agree
  • Achieved the following quantifiable benefits since using BlueJeans:
    • Annual savings due to enhanced productivity
    • Annual travel savings
    • Annual savings in offices/facilities investments

Company Profile

Company:
BCS Prime

Company Size:
Medium Enterprise

Industry:
Financial Services

About BlueJeans

BlueJeans Network is the most advanced way to enable video conferencing in the workplace or on the road. The goal is to make video as easy and pervasive as audio communications and create visual experiences that people love. While the audience that uses BlueJeans has expanded to businesses of all sizes, the core customers are enterprises who need reliability, security, and scale they can trust.

Learn More:

BlueJeans by Verizon

BlueJeans

Source: Alexey Kopylov, IT Specialist, BCS Prime
Validated
  Published: Aug. 15, 2018   TVID: 731-5E7-9EC

BlueJeans by Verizon Customer Statistic

Compared to your experience with other video conferencing providers, 97% of surveyed organizations said they agree that BlueJeans is superior in security.

97%
Source: TechValidate survey of 98 users of BlueJeans by Verizon
Validated
  Published: Nov. 1, 2021   TVID: 0B1-952-C76

BlueJeans by Verizon Customer Satisfaction Rating

Dizzie Ramsey, a Founder at Just Energy Entertainment, would be very likely to recommend BlueJeans by Verizon for this reason:

I enjoy BlueJeans video conferencing and have recommended to clients and others already! Important trainings, meetings, and rehearsals take place on BlueJeans by Verizon.

Source: Dizzie Ramsey, Founder, Just Energy Entertainment
Validated
  Published: Dec. 16, 2022   TVID: 3BB-E42-A91

Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend BlueJeans by Verizon?”

BlueJeans Network Customer Research

Enterprises prefer BlueJeans over Cisco Webex and MS Skype for integrated video conferencing.

What vendor(s) did you evaluate before selecting BlueJeans?

Webex
68%
Skype for Business
55%
Cisco (TelePresence or Spark)
35%
Polycom
35%
Source: TechValidate survey of 31 users of BlueJeans Network. Sample comprised of Large Enterprise customers.
Validated
  Published: Sep. 6, 2017   TVID: 3C7-055-772


More to Explore

All TechFacts (659)

All Research Charts (23)

All Case Studies (97)


About BlueJeans by Verizon

BlueJeans Network is the most advanced way to enable video conferencing in the workplace or on the road. The goal is to make video as easy and pervasive as audio communications and create visual experiences that people love. While the audience that uses BlueJeans has expanded to businesses of all sizes, the core customers are enterprises who need reliability, security, and scale they can trust.

BlueJeans by Verizon Website   BlueJeans by Verizon Website



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