TechValidate Research on BlueJeans by Verizon

These pages present data that TechValidate has sourced via direct research with verified customers and users of BlueJeans by Verizon. TechValidate stands behind the authenticity of all published data. Learn more »



1,250 Customers Surveyed

11,359 Data Points Collected

732 Published TechFacts

24 Published Charts

97 Published Case Studies



Featured Research Collections for BlueJeans by Verizon

Curated collections and slideshows of TechValidate research data on BlueJeans by Verizon.



Selected Research Highlights


BlueJeans Events Customer Research

Please indicate the number of event types your organization hosts each year:

0 Events 1–4 Events 5–9 Events 9 or More Events

CEO Town Halls
Departmental All Hands (e.g., Sales, Engineering)
Investor Relations or Earnings Calls
Sales Enablement and/or Virtual Training
Marketing Webinars

BlueJeans Case Study

Genesis Care

Introduction

This case study of GenesisCare is based on a June 2018 survey of BlueJeans customers by TechValidate, a 3rd-party research service.

“Blue jeans has helped us to become a consolidated global company, reduced travel requirements and helped to make our teams work more efficiently”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans:

  • Prompted to invest in BlueJeans after experiencing the following challenges:
    • An inability to easily connect their existing video conferencing investments across meetings
    • Too much IT support required for video meetings
    • Needing to consolidate audio/document/video conferencing systems
    • Poor collaboration across remote teams, external partners, agencies, and/or consultants
    • Needing to reduce travel expenditures
    • Poor usage, uptake, and adoption of current video conferencing investments
  • BlueJeans replaced or was chosen over the following vendors:
    • GoTo Meeting
    • Skype for Business
    • Polycom
    • LifeSize
    • An audio conferencing provider

Use Case

The key features and functionalities of BlueJeans that the surveyed company uses:

  • Uses the following App integrations with BlueJeans:
    • Microsoft Outlook
    • Microsoft Teams
    • Skype for Business
  • Invested into BlueJeans because of its:
    • Ease of use (requires little-to-no training)
    • Integrations with collaboration, productivity, scheduling tools
    • Interoperability with video conferencing room systems
    • Consolidation of other meeting technologies
    • Ability to work in browsers with WebRTC and no app download required
  • Finds value in the following BlueJeans capabilities/features compared to other vendors they have used:
    • User experience
    • Video quality
    • Reliability

Results

The surveyed company achieved the following results with BlueJeans:

  • Agrees with the following statements:
    • BlueJeans helps them improve employee productivity with a simple user experience: agree
    • using BlueJeans helps teams complete projects faster: agree
    • BlueJeans saves them money by consolidating video, audio, and web conferencing costs into a single meetings platform: strongly agree
    • BlueJeans enables them to get more value out of their existing video conferencing systems: agree
  • Agrees with the following statements:
    • using BlueJeans to interview candidates helps them attract a modern workforce: agree
    • using BlueJeans enables IT/AV teams to support more meetings with the same or fewer resources: strongly agree
    • BlueJeans with Dolby Voice has improved meeting productivity due to better audio and noise reduction: agree
    • BlueJeans enables teams to work productively how and where they want: agree
  • Rates the annual dollar savings they’ve experienced since moving to BlueJeans:
    • audio conferencing provider/subscriptions: $25K – 99K
    • legacy Web conferencing subscription: $100K – 499K
    • legacy Webinar platform subscription: $25K – 99K
  • Saved $200000 across all areas since using BlueJeans.
  • Achieved the following quantifiable benefits since using BlueJeans:
    • Annual savings due to enhanced productivity
    • Annual travel savings

BlueJeans Case Study

Lundin Petroleum

Introduction

This case study of Lundin Petroleum is based on a July 2018 survey of BlueJeans customers by TechValidate, a 3rd-party research service.

“Our staff across our countries of operation can easily collaborate with internal colleagues or third parties/partners, all fully under their own control and without the need of lots of training or IT support.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans:

  • Prompted to invest in BlueJeans after experiencing the following challenges:
    • An inability to easily connect their existing video conferencing investments across meetings
    • Too much IT support required for video meetings
    • Needing to consolidate audio/document/video conferencing systems
    • Poor usage, uptake, and adoption of current video conferencing investments
  • BlueJeans replaced or was chosen over the following vendors:
    • Webex
    • GoTo Meeting
    • Polycom
    • Cisco (Telepresence or Spark)
    • An audio conferencing provider

Use Case

The key features and functionalities of BlueJeans that the surveyed company uses:

  • Invested into BlueJeans because of its:
    • Ease of use (requires little-to-no training)
    • Video quality
    • Audio quality
    • Interoperability with video conferencing room systems
    • Consistent and unified experience across desktop, mobile, and rooms
    • Consistent and unified experience across Windows, Mac, iOS, and Android platforms
    • Post-sale experience (onboarding, support, training)
  • Finds value in the following BlueJeans capabilities/features compared to other vendors they have used:
    • User experience
    • Audio quality
    • Reliability
    • Ability to use on mobile
    • Not needing to be downloaded for external users

Results

The surveyed company achieved the following results with BlueJeans:

  • Agrees with the following statements:
    • BlueJeans helps them improve employee productivity with a simple user experience: Strongly agree
    • BlueJeans saves them money by consolidating video, audio, and web conferencing costs into a single meetings platform: Agree
    • BlueJeans enables teams to do their best work: Agree
  • Agrees with the following statements:
    • BlueJeans with Dolby Voice has improved meeting productivity due to better audio and noise reduction: Agree
    • BlueJeans enables teams to work productively how and where they want: Agree
  • Rates the annual dollar savings they’ve experienced since moving to BlueJeans:
    • Audio conferencing provider/subscriptions: $25K – 99K
    • Legacy Web conferencing subscription: $25K – 99K
    • Telephone or other audio conferencing equipment: $25K – 99K
  • Achieved the following quantifiable benefits since using BlueJeans:
    • Annual savings due to enhanced productivity
    • Annual travel savings

BlueJeans Network Customer Research

Enterprises prefer BlueJeans over Cisco Webex and MS Skype for integrated video conferencing.

What vendor(s) did you evaluate before selecting BlueJeans?

Webex
68%
Skype for Business
55%
Cisco (TelePresence or Spark)
35%
Polycom
35%

BlueJeans Network Customer Testimonial

We have been able to reach thousands of more potential students than before we began using BlueJeans. The video and audio quality is great and the ease of use makes everyone happy.

Taishi Thompson, Consultant, Ross University School Of Medicine - eCom

BlueJeans Customer Satisfaction Rating

A Business Professionals at a non-profit would be very likely to recommend BlueJeans for this reason:

Very easy to learn and use.



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About BlueJeans by Verizon

BlueJeans Network is the most advanced way to enable video conferencing in the workplace or on the road. The goal is to make video as easy and pervasive as audio communications and create visual experiences that people love. While the audience that uses BlueJeans has expanded to businesses of all sizes, the core customers are enterprises who need reliability, security, and scale they can trust.

BlueJeans by Verizon Website   BlueJeans by Verizon Website