TechValidate Research on BlueJeans by Verizon

These pages present data that TechValidate has sourced via direct research with verified customers and users of BlueJeans by Verizon. TechValidate stands behind the authenticity of all published data. Learn more »



836 Customers Surveyed

7,431 Data Points Collected

556 Published TechFacts

20 Published Charts

97 Published Case Studies



Featured Research Collections for BlueJeans by Verizon

Curated collections and slideshows of TechValidate research data on BlueJeans by Verizon.



Selected Research Highlights


BlueJeans Network Case Study

Educational Institution

Introduction

This case study of a educational institution is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“Much better time utilization due to video conferencing in remote locations instead of traveling to the central location.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select BlueJeans Network:

  • Top drivers for purchasing BlueJeans was:
    • Poor collaboration across remote teams, external partners, agencies, and/or consultants
  • Purchased BlueJeans for it’s:
    • Ease of use – requires little-to-no training

Use Case

The key features and functionalities of BlueJeans Network that the surveyed organization uses:

  • Integrates 2 different video conferencing systems into BlueJeans.
  • Uses BlueJeans primarily in:
    • Hosting internal meetings (1-1, team meetings)
    • Large-scale video events (all-hands, company-wide meetings, trainings, etc.)
    • Video-enablement of conference rooms
    • Hosting external meetings with customers, vendors, partners

Results

The surveyed organization achieved the following results with BlueJeans Network:

  • Purchased BlueJeans over:
    • Skype for Business
  • Increased video conferencing by >100% (more than doubled) after implementing BlueJeans.
  • Saw the following benefits with BlueJeans:
    • Improved collaboration across internal teams, external partners, agencies, consultants
    • Decreased wasted meeting minutes
    • Increased number of endpoints supported with available resources

BlueJeans Network Customer Testimonial

BlueJeans Events allowed us to easily reach all of our staff with little to no IT intervention required.

IT Director, Medium Enterprise Real Estate Company

BlueJeans Events Customer Fact

Ultra Clean Holdings, Inc. have seen a return on investment since implementing BlueJeans Events.

BlueJeans Customer Research

Please indicate whether you agree or disagree with each statement below:

Strongly Agree Agree Neutral Disagree

BlueJeans helps us improve employee productivity with a simple user experience.
Using BlueJeans helps teams complete projects faster.
BlueJeans saves us money by consolidating video, audio and web conferencing costs into a single meetings platform.
BlueJeans enables us to get more value out of our existing video conferencing systems.
BlueJeans enables teams to do their best work.

BlueJeans Network Customer Research

Why did your company choose BlueJeans?

Ease of use - requires little-to-no training
75%
Video/Audio quality
48%
Recommended by a peer/colleague
25%
Management & analytics functionality
23%
Security features/certifications
16%
Post-sale experience (onboarding, support, training)
14%

BlueJeans Case Study

BoMEPI Work Plan Year 3

Introduction

This case study of BoMEPI Work Plan Year 3 is based on a June 2018 survey of BlueJeans customers by TechValidate, a 3rd-party research service.

“We can recruit any where around the world without paying for the candidates to come for face to face interviews. BlueJeans also helped with teaching students in their geographical areas without necessarily coming for face to face lessons/classes.

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select BlueJeans:

  • BlueJeans replaced or was chosen over the following vendors:
    • Webex
    • GoTo Meeting
    • Skype for Business
    • Polycom

Use Case

The key features and functionalities of BlueJeans that the surveyed organization uses:

  • Uses the following App integrations with BlueJeans:
    • Microsoft Office365
    • Microsoft Outlook
    • Avaya Scopia
  • Invested into BlueJeans because of its:
    • Ease of use (requires little-to-no training)
    • Video quality
    • Audio quality
    • Interoperability with video conferencing room systems
    • Management & analytics functionality
    • Consistent and unified experience across desktop, mobile, and rooms
  • Finds value in the following BlueJeans capabilities/features compared to other vendors they have used:
    • User experience
    • Video quality
    • Audio quality
    • Reliability
    • Ability to use on mobile
    • Integrations to other tools and systems

Results

The surveyed organization achieved the following results with BlueJeans:

  • Agrees with the following statements:
    • BlueJeans helps them improve employee productivity with a simple user experience: Strongly agree
    • using BlueJeans helps teams complete projects faster: Strongly agree
    • BlueJeans saves them money by consolidating video, audio, and web conferencing costs into a single meetings platform: Strongly agree
    • BlueJeans enables them to get more value out of their existing video conferencing systems: Strongly agree
    • BlueJeans enables teams to do their best work: Strongly agree
  • Agrees with the following statements:
    • Using BlueJeans to interview candidates helps them attract a modern workforce: Strongly agree
    • Using BlueJeans enables IT/AV teams to support more meetings with the same or fewer resources: Strongly agree
    • BlueJeans with Dolby Voice has improved meeting productivity due to better audio and noise reduction: Strongly agree
    • BlueJeans helps them build a stronger internal company culture: Strongly agree
    • BlueJeans helps them grow revenues faster: Strongly agree
    • BlueJeans enables teams to work productively how and where they want: Strongly agree
  • Rates the annual dollar savings they’ve experienced since moving to BlueJeans:
    • Audio conferencing provider/subscriptions: $100K – 499K
    • Legacy Web conferencing subscription: $25K – 99K
    • Video Conferencing Hardware, e.g. MCU or Telepresence systems: $25K – 99K
    • Telephone or other audio conferencing equipment: $25K – 99K
    • Professional Services: $25K – 99K
  • Saved $200,000 across all areas since using BlueJeans.
  • Achieved the following quantifiable benefits since using BlueJeans:
    • Annual savings due to enhanced productivity
    • Annual travel savings
    • Annual savings in offices/facilities investments
    • Increased revenue growth


More to Explore



About BlueJeans by Verizon

BlueJeans Network is the most advanced way to enable video conferencing in the workplace or on the road. The goal is to make video as easy and pervasive as audio communications and create visual experiences that people love. While the audience that uses BlueJeans has expanded to businesses of all sizes, the core customers are enterprises who need reliability, security, and scale they can trust.

BlueJeans by Verizon Website   BlueJeans by Verizon Website