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TechValidate Research on BlueJeans Network

These pages present data that TechValidate has sourced via direct research with verified customers and users of BlueJeans Network. TechValidate stands behind the authenticity of all published data. Learn more »



433 Customers Surveyed

3,674 Data Points Collected

305 Published TechFacts

9 Published Charts

90 Published Case Studies



Featured Research Collections for BlueJeans Network

Curated collections and slideshows of TechValidate research data on BlueJeans Network.



Selected Research Highlights


BlueJeans Rooms with Dolby hardware Customer Satisfaction Rating

An IT Director at a small business pharmaceuticals company would be very likely to recommend BlueJeans Rooms with Dolby hardware for this reason:

Video quality is exceptional!

BlueJeans Customer Testimonial

The ease of connecting face-to-face with other locations via BlueJeans has increased communication throughout the company greatly.

IT Specialist, Large Enterprise Industrial Manufacturing Company

BlueJeans Network Case Study

Small Business Financial Services Company

Introduction

This case study of a small business financial services company is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Has allowed our team, which has several remote people, to meet and communicate without having to travel to the office. Also, the team member that primarily drives the meetings as the host is blind and uses screen reading software and this was the only product we could find that worked well, was easy to use, and was accessible with screen reading software.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans Network:

  • Top drivers for purchasing BlueJeans was:
    • Poor usage, uptake and adoption of current video conferencing investments
    • The need to reduce travel expenditures
    • Poor collaboration across remote teams, external partners, agencies, and/or consultants
    • Accessible for blind users using screen reading software
  • Purchased BlueJeans for it’s:
    • Ease of use – requires little-to-no training
    • Accessible with screen reading software for blind users
  • Replaced the following with BlueJeans:
    • GoToMeeting

Use Case

The key features and functionalities of BlueJeans Network that the surveyed company uses:

  • Uses BlueJeans primarily in:
    • Hosting internal meetings (1-1, team meetings)
    • Video-enablement of conference rooms
    • Hosting external meetings with customers, vendors, partners

Results

The surveyed company achieved the following results with BlueJeans Network:

  • Purchased BlueJeans over:
    • GoToMeeting
  • Increased video conferencing by >100% (more than doubled) after implementing BlueJeans.
  • Saw the following benefits with BlueJeans:
    • Improved usage of existing videoconferencing investments/technology
    • Improved collaboration across internal teams, external partners, agencies, consultants
    • Reduction in travel/budget
    • Reduction in trouble tickets for video conferencing support
    • Decreased wasted meeting minutes

BlueJeans Network Customer Research

Why did your company choose BlueJeans?

Ease of use - requires little-to-no training
75%
Video/Audio quality
48%
Recommended by a peer/colleague
25%
Management & analytics functionality
23%
Security features/certifications
16%
Post-sale experience (onboarding, support, training)
14%

BlueJeans Network Customer Research

Enterprises prefer BlueJeans over Cisco Webex and MS Skype for integrated video conferencing.

What vendor(s) did you evaluate before selecting BlueJeans?

Webex
68%
Skype for Business
55%
Cisco (TelePresence or Spark)
35%
Polycom
35%

BlueJeans Rooms with Dolby hardware Case Study

King & Wood Mallesons

Introduction

This case study of King & Wood Mallesons is based on an October 2018 survey of BlueJeans Rooms with Dolby hardware customers by TechValidate, a 3rd-party research service.

“I had lunch with a colleague from London who recently experienced my global roll-out of BlueJeans to all 31 of our offices. He was floored by the ease of use, the user-friendliness of the app and the seamless quality of the product overall. I concur.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans Rooms with Dolby hardware:

  • Audio quality with previous gear was terrible and impacting productivity
  • Managing room systems took way too much time and effort

Use Case

  • Confirmed that currently 6-10 of their conference rooms are outfitted with a Dolby Conference Phone.
  • Confirmed that currently 6-10 of their conference rooms are outfitted with Dolby Voice Rooms.

Results

The surveyed company achieved the following results with BlueJeans Rooms with Dolby hardware:

  • Most significant benefits of their BlueJeans Rooms with Dolby hardware:
    • Significant increase in room system adoption
    • Starting meetings on time without hassle
    • Dramatic reduction in the time it takes for managing conference rooms
  • Impact of listed benefits, on their organization:
    • Room system adoption has increased significantly
    • Starting meetings on time without all the meeting join hassle
    • Ending meetings earlier because of the audio clarity and video performance
    • Management of conference rooms has gone down dramatically
  • Compared to their previous room system hardware, they are much more satisfied with their Dolby hardware.
  • Overall, they are very satisfied with their BlueJeans Rooms with Dolby hardware.


More to Explore



About BlueJeans Network

BlueJeans Network is the most advanced way to enable video conferencing in the workplace or on the road. The goal is to make video as easy and pervasive as audio communications and create visual experiences that people love. While the audience that uses BlueJeans has expanded to businesses of all sizes, the core customers are enterprises who need reliability, security, and scale they can trust.

BlueJeans Network Website   BlueJeans Website