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TechValidate Research on BlueJeans Network

These pages present data that TechValidate has sourced via direct research with verified customers and users of BlueJeans Network. TechValidate stands behind the authenticity of all published data. Learn more »



184 Customers Surveyed

1,615 Data Points Collected

102 Published TechFacts

9 Published Charts

44 Published Case Studies



Selected Research Highlights


BlueJeans Network Customer Testimonial

Testimonial

BlueJeans has enabled us to be able to produce course share classes at a much more professional level than with other competing services.

Marc Kepler, Consultant, Penn State University - College of the Liberal Arts

BlueJeans Network Case Study

Photon

Introduction

This case study of Photon is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service.

“Not even a day at Photon without Bluejeans.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans Network:

  • Top drivers for purchasing BlueJeans was:
    • The inability to easily connect existing video conferencing investments across meetings
    • Poor usage, uptake and adoption of current video conferencing investments
    • Too much IT support required for video meetings
    • Limited visibility into meeting status or reporting capabilities across VC platforms
    • Poor collaboration across remote teams, external partners, agencies, and/or consultants
    • The need to consolidate audio/document/video conferencing systems
    • Too many endpoints to support with existing resources
  • Purchased BlueJeans for it’s:
    • Ease of use – requires little-to-no training
    • Video/Audio quality

Use Case

The key features and functionalities of BlueJeans Network that the surveyed company uses:

  • Integrates 2 different video conferencing systems into BlueJeans.
  • Uses BlueJeans primarily in:
    • Hosting internal meetings (1-1, team meetings)
    • Large-scale video events (all-hands, company-wide meetings, pieces of training, etc.)
    • Video-enablement of conference rooms
    • Hosting external meetings with customers, vendors, partners

Results

The surveyed company achieved the following results with BlueJeans Network:

  • Purchased BlueJeans over:
    • Cisco (TelePresence or Spark)
    • Webex
    • Skype for Business
    • Zoom
    • Polycom
  • Increased video conferencing by >100% (more than doubled) after implementing BlueJeans.
  • Saw the following benefits with BlueJeans:
    • Improved usage of existing video conferencing investments/technology
    • Improved visibility and reporting of enterprise-wide video conferencing usage
    • Improved collaboration across internal teams, external partners, agencies, consultants
    • Consolidation of collaboration solutions (web, audio, video)
    • Increased number of endpoints supported with available resources

BlueJeans Network Case Study

Educational Institution

Introduction

This case study of a educational institution is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“Much better time utilization due to video conferencing in remote locations instead of traveling to the central location.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select BlueJeans Network:

  • Top drivers for purchasing BlueJeans was:
    • Poor collaboration across remote teams, external partners, agencies, and/or consultants
  • Purchased BlueJeans for it’s:
    • Ease of use – requires little-to-no training

Use Case

The key features and functionalities of BlueJeans Network that the surveyed organization uses:

  • Integrates 2 different video conferencing systems into BlueJeans.
  • Uses BlueJeans primarily in:
    • Hosting internal meetings (1-1, team meetings)
    • Large-scale video events (all-hands, company-wide meetings, trainings, etc.)
    • Video-enablement of conference rooms
    • Hosting external meetings with customers, vendors, partners

Results

The surveyed organization achieved the following results with BlueJeans Network:

  • Purchased BlueJeans over:
    • Skype for Business
  • Increased video conferencing by >100% (more than doubled) after implementing BlueJeans.
  • Saw the following benefits with BlueJeans:
    • Improved collaboration across internal teams, external partners, agencies, consultants
    • Decreased wasted meeting minutes
    • Increased number of endpoints supported with available resources

BlueJeans Network Customer Research

Which web/video conferencing technologies did you replace using BlueJeans?

Cisco Webex
32%
GoToMeeting
24%
Zoom
2%
Skype for Business
13%
We did not replace any
38%

BlueJeans Network Customer Research

Why did your company choose BlueJeans?

Ease of use - requires little-to-no training
75%
Video/Audio quality
48%
Recommended by a peer/colleague
25%
Management & analytics functionality
23%
Security features/certifications
16%
Post-sale experience (onboarding, support, training)
14%

BlueJeans Network Customer Statistic

Fact:

Nearly half of surveyed customers experienced improved collaboration across internal teams, external partners, agencies, and consultants following their deployment of BlueJeans.

51%


More to Explore



About BlueJeans Network

BlueJeans Network is the most advanced way to enable video conferencing in the workplace or on the road. The goal is to make video as easy and pervasive as audio communications and create visual experiences that people love. While the audience that uses BlueJeans has expanded to businesses of all sizes, the core customers are enterprises who need reliability, security, and scale they can trust.

BlueJeans Network Website   BlueJeans Website