TechValidate Research on BlueJeans by Verizon

These pages present data that TechValidate has sourced via direct research with verified customers and users of BlueJeans by Verizon. TechValidate stands behind the authenticity of all published data. Learn more »



1,251 Customers Surveyed

11,371 Data Points Collected

732 Published TechFacts

24 Published Charts

97 Published Case Studies



Featured Research Collections for BlueJeans by Verizon

Curated collections and slideshows of TechValidate research data on BlueJeans by Verizon.



Selected Research Highlights


BlueJeans Customer Satisfaction Rating

Adam Smith, an Engineer at Sands Capital Managment, would be very likely to recommend BlueJeans for this reason:

Ease of use, quality of audio/video, integration with calendars, and low startup cost.

BlueJeans Network Customer Research

What are you waiting for?

BlueJeans customers achieved the following benefits. You can too!

Improved usage of existing videoconferencing investments / technology
58%
Improved collaboration across internal teams, external partners, agencies, consultants
51%
Reduction in travel / budget
43%
Consolidation of collaboration solutions (web, audio, video)
35%
Increase in the number of endpoints supported with available resources
29%

BlueJeans Studio Customer Fact

Northwood University is satisfied with BlueJeans Studio’s ease of promoting presenters on/off screen.

BlueJeans by Verizon Customer Research

Top three reason users were looking to switch?

Wanted better security
38%
Wanted better audio and video quality
36%
Wanted a more reliable solution
26%
Wanted better pricing
26%

BlueJeans Network Case Study

Large Enterprise Media & Entertainment Company

Introduction

This case study of a large enterprise media & entertainment company is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“No more waiting for IT to help connect while the client is waiting.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans Network:

  • Top drivers for purchasing BlueJeans was:
    • The inability to easily connect existing video conferencing investments across meetings
  • Purchased BlueJeans for it’s:
    • Ease of use – requires little-to-no training

Use Case

The key features and functionalities of BlueJeans Network that the surveyed company uses:

  • Integrates 2 different video conferencing systems into BlueJeans.
  • Uses BlueJeans primarily in:
    • Video-enablement of conference rooms
    • Hosting external meetings with customers, vendors, partners

Results

The surveyed company achieved the following results with BlueJeans Network:

  • Increased video conferencing by 21-40% increase after implementing BlueJeans.
  • Saw the following benefits with BlueJeans:
    • Improved collaboration across internal teams, external partners, agencies, consultants
    • Consolidation of collaboration solutions (web, audio, video)
    • Decreased wasted meeting minutes

BlueJeans Rooms with Dolby hardware Case Study

Avante.Com.Vc

Introduction

This case study of Avante is based on an October 2018 survey of BlueJeans Rooms with Dolby hardware customers by TechValidate, a 3rd-party research service.

“Before BlueJeans Rooms with Dolby hardware our experience with videoconferences was terrible. The sound and image were constantly delayed and we expended a lot of time trying to adjust this, making the people bored and frustrated with the process. Now with BlueJeans Rooms with Dolby, the experience is clean, clear and transparent, it feels that people are in the same place all the same time.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans Rooms with Dolby hardware:

  • Audio quality with previous gear was terrible and impacting productivity

Use Case

The key features and functionalities of BlueJeans Rooms with Dolby hardware that the surveyed company uses:

  • Confirmed that currently 11-20 of their conference rooms are outfitted with a Dolby Conference Phone.
  • Confirmed that currently 1-5 of their conference rooms are outfitted with Dolby Voice Rooms.

Results

The surveyed company achieved the following results with BlueJeans Rooms with Dolby hardware:

  • Most significant benefits of their BlueJeans Rooms with Dolby hardware:
    • Significant increase in room system adoption
    • Dramatic reduction in the time it takes for managing conference rooms
  • Impact of listed benefits, on their organization:
    • Room system adoption has increased significantly
    • Management of conference rooms has gone down dramatically
  • Compared to their previous room system hardware, they are more satisfied with Dolby hardware.
  • Overall, they are very satisfied with their BlueJeans Rooms with Dolby hardware.


More to Explore



About BlueJeans by Verizon

BlueJeans Network is the most advanced way to enable video conferencing in the workplace or on the road. The goal is to make video as easy and pervasive as audio communications and create visual experiences that people love. While the audience that uses BlueJeans has expanded to businesses of all sizes, the core customers are enterprises who need reliability, security, and scale they can trust.

BlueJeans by Verizon Website   BlueJeans by Verizon Website