TechValidate Research on BlueJeans by Verizon

These pages present data that TechValidate has sourced via direct research with verified customers and users of BlueJeans by Verizon. TechValidate stands behind the authenticity of all published data. Learn more »



682 Customers Surveyed

5,984 Data Points Collected

353 Published TechFacts

17 Published Charts

92 Published Case Studies



Featured Research Collections for BlueJeans by Verizon

Curated collections and slideshows of TechValidate research data on BlueJeans by Verizon.



Selected Research Highlights


BlueJeans Network Customer Satisfaction Rating

An Engineer at a medium enterprise pharmaceuticals company would be very likely to recommend BlueJeans Network for this reason:

I have used many collaboration tools but this one is easily the most intuitive to date. It has an ease of use across multiple platforms.

BlueJeans Network Customer Statistic

Fact:

70% of surveyed Professional Service customers benefitted from improved collaboration across internal teams, external partners, agencies, consultants by deploying BlueJeans.

70%

BlueJeans Network Case Study

Ross University School Of Medicine – eCom

Introduction

This case study of Ross University School Of Medicine – eCom is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service.

“We have been able to reach thousands of more potential students since before we began using BlueJeans. The video and audio quality is great and the ease of use makes everyone happy.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select BlueJeans Network:

  • Top drivers for purchasing BlueJeans was:
    • The need to consolidate audio/document/video conferencing systems
    • Too many endpoints to support with existing resources
    • Simplicity on Facebook Live streaming and recording. 360 FB Live video support would be fantastic!
  • Purchased BlueJeans for it’s:
    • Ease of use – requires little-to-no training
    • Recommended by a peer/colleague

Use Case

The key features and functionalities of BlueJeans Network that the surveyed organization uses:

  • Integrates 3 different video conferencing systems into BlueJeans.
  • Uses BlueJeans primarily in:
    • Public Webinars/Videocasts
    • Broadcasting/Live Streaming to Facebook Live

Results

The surveyed organization achieved the following results with BlueJeans Network:

  • Purchased BlueJeans over:
    • Webex
    • LifeSize
  • Increased video conferencing by >100% (more than doubled) after implementing BlueJeans.
  • Saw the following benefits with BlueJeans:
    • Improved usage of existing videoconferencing investments/technology
    • Reduction in travel/budget
    • Consolidation of collaboration solutions (web, audio, video)
    • Decreased wasted meeting minutes

BlueJeans Events Customer Research

Select any of the following events or webcasting solutions you’ve used in the past.

WebEx Events Center
79%
GoToWebinar
56%
ZOOM Webinar
47%
ON24
12%
Brightcove
12%
Panopto
12%
MediaPlatform
3%

BlueJeans Events Customer Research

Please indicate the number of event types your organization hosts each year:

0 Events 1–4 Events 5–9 Events 9 or More Events

CEO Town Halls
Departmental All Hands (e.g., Sales, Engineering)
Investor Relations or Earnings Calls
Sales Enablement and/or Virtual Training
Marketing Webinars

BlueJeans Case Study

BoMEPI Work Plan Year 3

Introduction

This case study of BoMEPI Work Plan Year 3 is based on a June 2018 survey of BlueJeans customers by TechValidate, a 3rd-party research service.

“We can recruit any where around the world without paying for the candidates to come for face to face interviews. BlueJeans also helped with teaching students in their geographical areas without necessarily coming for face to face lessons/classes.

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select BlueJeans:

  • BlueJeans replaced or was chosen over the following vendors:
    • Webex
    • GoTo Meeting
    • Skype for Business
    • Polycom

Use Case

The key features and functionalities of BlueJeans that the surveyed organization uses:

  • Uses the following App integrations with BlueJeans:
    • Microsoft Office365
    • Microsoft Outlook
    • Avaya Scopia
  • Invested into BlueJeans because of its:
    • Ease of use (requires little-to-no training)
    • Video quality
    • Audio quality
    • Interoperability with video conferencing room systems
    • Management & analytics functionality
    • Consistent and unified experience across desktop, mobile, and rooms
  • Finds value in the following BlueJeans capabilities/features compared to other vendors they have used:
    • User experience
    • Video quality
    • Audio quality
    • Reliability
    • Ability to use on mobile
    • Integrations to other tools and systems

Results

The surveyed organization achieved the following results with BlueJeans:

  • Agrees with the following statements:
    • BlueJeans helps them improve employee productivity with a simple user experience: Strongly agree
    • using BlueJeans helps teams complete projects faster: Strongly agree
    • BlueJeans saves them money by consolidating video, audio, and web conferencing costs into a single meetings platform: Strongly agree
    • BlueJeans enables them to get more value out of their existing video conferencing systems: Strongly agree
    • BlueJeans enables teams to do their best work: Strongly agree
  • Agrees with the following statements:
    • Using BlueJeans to interview candidates helps them attract a modern workforce: Strongly agree
    • Using BlueJeans enables IT/AV teams to support more meetings with the same or fewer resources: Strongly agree
    • BlueJeans with Dolby Voice has improved meeting productivity due to better audio and noise reduction: Strongly agree
    • BlueJeans helps them build a stronger internal company culture: Strongly agree
    • BlueJeans helps them grow revenues faster: Strongly agree
    • BlueJeans enables teams to work productively how and where they want: Strongly agree
  • Rates the annual dollar savings they’ve experienced since moving to BlueJeans:
    • Audio conferencing provider/subscriptions: $100K – 499K
    • Legacy Web conferencing subscription: $25K – 99K
    • Video Conferencing Hardware, e.g. MCU or Telepresence systems: $25K – 99K
    • Telephone or other audio conferencing equipment: $25K – 99K
    • Professional Services: $25K – 99K
  • Saved $200,000 across all areas since using BlueJeans.
  • Achieved the following quantifiable benefits since using BlueJeans:
    • Annual savings due to enhanced productivity
    • Annual travel savings
    • Annual savings in offices/facilities investments
    • Increased revenue growth


More to Explore



About BlueJeans by Verizon

BlueJeans Network is the most advanced way to enable video conferencing in the workplace or on the road. The goal is to make video as easy and pervasive as audio communications and create visual experiences that people love. While the audience that uses BlueJeans has expanded to businesses of all sizes, the core customers are enterprises who need reliability, security, and scale they can trust.

BlueJeans by Verizon Website   BlueJeans by Verizon Website