TechValidate Research on BlueJeans by Verizon

These pages present data that TechValidate has sourced via direct research with verified customers and users of BlueJeans by Verizon. TechValidate stands behind the authenticity of all published data. Learn more »



1,251 Customers Surveyed

11,371 Data Points Collected

732 Published TechFacts

24 Published Charts

97 Published Case Studies



Featured Research Collections for BlueJeans by Verizon

Curated collections and slideshows of TechValidate research data on BlueJeans by Verizon.



Selected Research Highlights


BlueJeans by Verizon Customer Research

Top three reason users were looking to switch?

Wanted better security
38%
Wanted better audio and video quality
36%
Wanted a more reliable solution
26%
Wanted better pricing
26%

BlueJeans Events Customer Statistic

88% of surveyed organizations have seen a return on investment since implementing BlueJeans Events.

88%

BlueJeans Events Customer Research

What were the most significant product requirements that led you to select BlueJeans Events?

We needed a tool that allows attendees to join from any endpoint (mobile, laptops, conference rooms)
72%
We needed a robust tool that could accommodate larger audiences
60%
We needed a solution to better manage and monitor event quality
43%
We needed a tool that could optimize bandwidth during live events
40%
We needed a video-first events solution
34%
We needed a solution that could foster more audience interaction and engagement
32%

BlueJeans Case Study

Medium Enterprise Professional Services Company

Introduction

This case study of a medium enterprise professional services company is based on a June 2018 survey of BlueJeans customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“BlueJeans has brought our global training programs into the 21st century. It has made our management committee more cohesive despite 13 hour time differences.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans:

  • Prompted to invest in BlueJeans after experiencing the following challenges:
    • An inability to easily connect their existing video conferencing investments across meetings
    • Poor collaboration across remote teams, external partners, agencies, and/or consultants
    • Poor usage, uptake, and adoption of current video conferencing investments
    • Limited visibility into meeting status or reporting capabilities across VC platforms
  • BlueJeans replaced or was chosen over the following vendors:
    • GoTo Meeting

Use Case

The key features and functionalities of BlueJeans that the surveyed company uses:

  • Invested into BlueJeans because of its:
    • Ease of use (requires little-to-no training)
    • Video quality
    • Audio quality
    • Interoperability with video conferencing room systems
    • Consistent and unified experience across desktop, mobile, and rooms
  • Finds value in the following BlueJeans capabilities/features compared to other vendors they have used:
    • User experience
    • Video quality
    • Audio quality
    • Reliability
    • Ability to use on mobile
    • Ability to manage, monitor, and troubleshoot meetings, rooms and/or events

Results

The surveyed company achieved the following results with BlueJeans:

  • Agrees with the following statements:
    • BlueJeans helps them improve employee productivity with a simple user experience: Agree
    • Using BlueJeans helps teams complete projects faster: Agree
    • BlueJeans enables them to get more value out of their existing video conferencing systems: Agree
    • Using BlueJeans to interview candidates helps them attract a modern workforce: Strongly agree
    • Using BlueJeans enables IT/AV teams to support more meetings with the same or fewer resources: Strongly agree
    • BlueJeans with Dolby Voice has improved meeting productivity due to better audio and noise reduction: Agree
    • BlueJeans helps them build a stronger internal company culture: Agree
    • BlueJeans enables teams to work productively how and where they want: Agree

BlueJeans Basic Customer Testimonial

I love BlueJeans due to its amazing features!

Ishan Somankar, Other, TaskUs

BlueJeans Events Case Study

Grubhub, Inc.

Introduction

This case study of GrubHub, Inc. is based on an April 2019 survey of BlueJeans Events customers by TechValidate, a 3rd-party research service.

“BlueJeans Events delivers a higher quality experience than other events platforms we have used in the past.”

“BlueJeans allows me to interact with people in other offices and have that valuable face time that you just can’t get over the phone or email.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans Events:

  • Implemented BlueJeans Events because:
    • Their previous solution failed to deliver an interactive experience that engaged their employees
  • Integrated BlueJeans Events because they needed:
    • A robust tool that could accommodate larger audiences

Use Case

The key features and functionalities of BlueJeans Events that the surveyed company uses:

  • Runs the following number of events per year:
    • CEO Town Halls: 1-4
    • Departmental all hands: 5-9
    • Investor relations or earning calls: 1-4
    • Sales enablement and/or virtual training: 9+

Results

The surveyed company achieved the following results with BlueJeans Events:

  • Improved the following with BlueJeans Events:
    • Perception of senior leadership: improved
    • Employee participation in all hands: significantly improved
    • Costs associated with all hands production: improved
    • Quality of all hands events: significantly improved
  • Finds the following BlueJeans features beneficial:
    • Accelerator for bandwidth management: beneficial
    • Attendee join via the browser for streamlined join flow: beneficial
    • Ability to join from any device (mobile, desktop, room): very beneficial
  • Finds BlueJeans Events is significantly better than other solutions provided.


More to Explore



About BlueJeans by Verizon

BlueJeans Network is the most advanced way to enable video conferencing in the workplace or on the road. The goal is to make video as easy and pervasive as audio communications and create visual experiences that people love. While the audience that uses BlueJeans has expanded to businesses of all sizes, the core customers are enterprises who need reliability, security, and scale they can trust.

BlueJeans by Verizon Website   BlueJeans by Verizon Website