TechValidate Research on BlueJeans by Verizon

These pages present data that TechValidate has sourced via direct research with verified customers and users of BlueJeans by Verizon. TechValidate stands behind the authenticity of all published data. Learn more »

798 Customers Surveyed

7,084 Data Points Collected

499 Published TechFacts

17 Published Charts

97 Published Case Studies

Featured Research Collections for BlueJeans by Verizon

Curated collections and slideshows of TechValidate research data on BlueJeans by Verizon.

Selected Research Highlights

BlueJeans Case Study

BCS Prime


This case study of BCS Prime is based on a June 2018 survey of BlueJeans customers by TechValidate, a 3rd-party research service.

“Our HR recruiters and hiring managers can quickly assess candidates for culture fit without requiring face-to-face interviews.”


The business challenges that led the profiled company to evaluate and ultimately select BlueJeans:

  • Prompted to invest in BlueJeans after experiencing the following challenges:
    • An inability to easily connect their existing video conferencing investments across meetings
    • Too much IT support required for video meetings
    • Needing to consolidate audio/document/video conferencing systems
    • Poor collaboration across remote teams, external partners, agencies, and/or consultants
    • Poor usage, uptake, and adoption of current video conferencing investments
    • Too many endpoints to support with existing resources
  • BlueJeans replaced or was chosen over the following vendors:
    • Webex
    • GoTo Meeting
    • Polycom
    • Cisco (Telepresence or Spark)

Use Case

The key features and functionalities of BlueJeans that the surveyed company uses:

  • Uses the following App integrations with BlueJeans:
    • Microsoft Outlook
    • Skype for Business
  • Invested into BlueJeans because of its:
    • Ease of use (requires little-to-no training)
    • Video quality
    • Audio quality
    • Integrations with collaboration, productivity, scheduling tools
    • Interoperability with video conferencing room systems
  • Finds value in the following BlueJeans capabilities/features compared to other vendors they have used:
    • User experience
    • Video quality
    • Audio quality
    • Ability to use on mobile
    • Not needing to be downloaded for external users


The surveyed company achieved the following results with BlueJeans:

  • BlueJeans helps them improve employee productivity with a simple user experience: Strongly agree
  • Using BlueJeans helps teams complete projects faster: Strongly agree
  • BlueJeans saves them money by consolidating video, audio, and web conferencing costs into a single meetings platform: Strongly agree
  • BlueJeans enables them to get more value out of their existing video conferencing systems: Agree
  • BlueJeans enables teams to do their best work: Strongly agree
  • Using BlueJeans to interview candidates helps them attract a modern workforce: Strongly agree
  • Using BlueJeans enables IT/AV teams to support more meetings with the same or fewer resources: Agree
  • BlueJeans enables teams to work productively how and where they want: Strongly agree
  • Achieved the following quantifiable benefits since using BlueJeans:
    • Annual savings due to enhanced productivity
    • Annual travel savings
    • Annual savings in offices/facilities investments

BlueJeans by Verizon Customer Review

5/5 Stars

How our organization uses BlueJeans by Verizon:

Within our team we prefer to meet with BlueJeans over Zoom any time.

Would you recommend BlueJeans by Verizon?

We are confident that our confidential communications are on a better platform than using Zoom.

BlueJeans Network Customer Testimonial

We have conducted many remote hiring interviews – and required presentations from candidates – so useful.

Shelley Waldie, Administrative Assistant, Douglas College

BlueJeans Events Customer Research

For the following listed benefits, please rate how BlueJeans Events has impacted your organization:

Significantly improved Improved Did not improve

Organizational alignment with corporate strategy
Perception of senior leadership
Employee participation in all hands
Employee retention of information communicated at all hands
Costs associated with all hands production
Quality of all hands events

BlueJeans Network Case Study

Lamar CISD


This case study of LAMAR CISD is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service.

“BlueJeans is a great product. There are many other products that I have tested and tried that don’t live up to their hype; BlueJeans does!!! I also am thankful that if my educators are using it internationally or nationally it is always DEPENDABLE!”


The business challenges that led the profiled organization to evaluate and ultimately select BlueJeans Network:

  • Top drivers for purchasing BlueJeans was:
    • The need to reduce travel expenditures
    • The need to consolidate audio/document/video conferencing systems
    • Too many endpoints to support with existing resources
  • Purchased BlueJeans for it’s:
    • Ease of use – requires little-to-no training
    • Video/Audio quality
    • Post-sale experience (onboarding, support, training)

Use Case

The key features and functionalities of BlueJeans Network that the surveyed organization uses:

  • Uses BlueJeans primarily in:
    • Hosting internal meetings (1-1, team meetings)
    • Large-scale video events (all-hands, company-wide meetings, trainings, etc.)
    • Education K-12


The surveyed organization achieved the following results with BlueJeans Network:

  • Purchased BlueJeans over:
    • Webex
    • Skype for Business
    • Zoom
    • Polycom
  • Increased video conferencing by 61-80% increase after implementing BlueJeans.
  • Saw the following benefits with BlueJeans:
    • Improved usage of existing videoconferencing investments/technology
    • Reduction in travel/budget
    • Consolidation of collaboration solutions (web, audio, video)
    • Decreased wasted meeting minutes
    • Increased number of endpoints supported with available resources

BlueJeans Network Customer Research

With BlueJeans, your existing video conferencing equipment won’t sit idle.

76% of BlueJeans customers experience a substantial increase in video conferencing usage following implementation.

>100% (more than doubled): 15%
81-100% increase: 3%
61-80% increase: 15%
41-60% increase: 19%
21-40% increase: 24%

More to Explore

About BlueJeans by Verizon

BlueJeans Network is the most advanced way to enable video conferencing in the workplace or on the road. The goal is to make video as easy and pervasive as audio communications and create visual experiences that people love. While the audience that uses BlueJeans has expanded to businesses of all sizes, the core customers are enterprises who need reliability, security, and scale they can trust.

BlueJeans by Verizon Website   BlueJeans by Verizon Website