TechValidate Research on BlueJeans by Verizon

These pages present data that TechValidate has sourced via direct research with verified customers and users of BlueJeans by Verizon. TechValidate stands behind the authenticity of all published data. Learn more »



963 Customers Surveyed

8,493 Data Points Collected

611 Published TechFacts

20 Published Charts

97 Published Case Studies



Featured Research Collections for BlueJeans by Verizon

Curated collections and slideshows of TechValidate research data on BlueJeans by Verizon.



Selected Research Highlights


BlueJeans Network Case Study

State & Local Government

Introduction

This case study of a state & local government is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“Successfully combining web with legacy video conferencing equipment was our primary goal. That was achieved.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select BlueJeans Network:

  • Top drivers for purchasing BlueJeans was:
    • The inability to easily connect existing video conferencing investments across meetings
    • The need to reduce travel expenditures
  • Purchased BlueJeans for it’s:
    • Ease of use – requires little-to-no training
    • Recommended by a peer/colleague

Use Case

The key features and functionalities of BlueJeans Network that the surveyed organization uses:

  • Integrates 4 different video conferencing systems into BlueJeans.
  • Uses BlueJeans primarily in:
    • Video-enablement of conference rooms
    • Hosting external meetings with customers, vendors, partners

Results

The surveyed organization achieved the following results with BlueJeans Network:

  • Purchased BlueJeans over:
    • Webex
    • Google Meet (Hangouts)
  • Increased video conferencing by 21-40% increase after implementing BlueJeans.
  • Saw the following benefits with BlueJeans:
    • Improved collaboration across internal teams, external partners, agencies, consultants
    • Consolidation of collaboration solutions (web, audio, video)
    • Increased number of endpoints supported with available resources

BlueJeans Rooms with Dolby hardware Customer Satisfaction Rating

An IT Manager at a medium enterprise chemicals company would be very likely to recommend BlueJeans Rooms with Dolby hardware for this reason:

The BlueJeans Rooms with Dolby were very easy to setup, the audio is great!

BlueJeans Network Customer Research

Why did your company choose BlueJeans?

Ease of use - requires little-to-no training
75%
Video/Audio quality
48%
Recommended by a peer/colleague
25%
Management & analytics functionality
23%
Security features/certifications
16%
Post-sale experience (onboarding, support, training)
14%

BlueJeans Customer Testimonial

Our corporate staff are saving time and money avoiding travel.

Donald Tatun, IT Director, Disagro

BlueJeans Rooms with Dolby hardware Customer Research

Overall, how satisfied are you with your BlueJeans Rooms with Dolby hardware?

Satisfied: 97%
Dissatisfied: 3%

BlueJeans by Verizon Case Study

Golden Sands States, Llc. Ecommerce

Introduction

This case study of GOLDEN SANDS STATES, LLC. Ecommerce is based on a June 2020 survey of BlueJeans by Verizon customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select BlueJeans by Verizon:*

They switched to Bluejean by Verizon because of the following:

  • Wanted better audio and video quality

They were influenced to select BlueJeans due to the following:

  • Industry-leading interop

Use Case

The key features and functionalities of BlueJeans by Verizon that the surveyed organization uses:

  • Said they are a small organization (2-50 employees).
  • Said Bluejeans is their primary video conferencing service and they use it for the majority of our internal and external meetings.
  • Have been a customer for 0-3 months.

Learned about Bluejeans through the following:

  • Through online research

Were using the following solutions, prior to using Bluejeans by Verizon:

  • Zoom

Results

The surveyed organization achieved the following results with BlueJeans by Verizon:

Said that they agree to the following extent, that BlueJeans’ following features are superior to other video conferencing software:

  • Audio & video quality: Strongly Agree
  • Meeting reliability: Strongly Agree
  • Ease of use: Strongly Agree
  • Desktop experience: Strongly Agree
  • Mobile experience: Strongly Agree
  • Browser experience: Strongly Agree
  • Management controls: Strongly Agree
  • Security: Strongly Agree
  • Support: Strongly Agree

Said they agree to the following extent, with the following statements:

  • BlueJeans’ response to the Covid-19 crisis has met and/or exceeded their expectations: Strongly Agree
  • BlueJeans’ rapid pace of innovation makes them confident their organization will be well prepared for the future of work: Strongly Agree
  • BlueJeans’ pure focus on video conferencing makes them confident that their needs will be met today and tomorrow: Strongly Agree
  • BlueJeans’ standards-based approach to security makes them confident that their meetings are protected: Strongly Agree
  • BlueJeans’ ease-of-use makes it easy for them to manage the solution without excessive troubleshooting: Strongly Agree

Have experienced the following benefits by using BlueJeans:

  • Improved collaboration & employee engagement
  • More effective meetings
  • Enhanced organizational culture
  • Boosted organizational communication & minimized employee blind spots
  • Reduced meeting join times and meeting complexity
  • Saved money
  • Mitigated security risks & data privacy threats


More to Explore



About BlueJeans by Verizon

BlueJeans Network is the most advanced way to enable video conferencing in the workplace or on the road. The goal is to make video as easy and pervasive as audio communications and create visual experiences that people love. While the audience that uses BlueJeans has expanded to businesses of all sizes, the core customers are enterprises who need reliability, security, and scale they can trust.

BlueJeans by Verizon Website   BlueJeans by Verizon Website