TechValidate Research on BlueJeans by Verizon

These pages present data that TechValidate has sourced via direct research with verified customers and users of BlueJeans by Verizon. TechValidate stands behind the authenticity of all published data. Learn more »



682 Customers Surveyed

5,984 Data Points Collected

353 Published TechFacts

17 Published Charts

92 Published Case Studies



Featured Research Collections for BlueJeans by Verizon

Curated collections and slideshows of TechValidate research data on BlueJeans by Verizon.



Selected Research Highlights


BlueJeans Events Customer Research

For the following listed benefits, please rate how BlueJeans Events has impacted your organization:

Significantly improved Improved Did not improve

Organizational alignment with corporate strategy
Perception of senior leadership
Employee participation in all hands
Employee retention of information communicated at all hands
Costs associated with all hands production
Quality of all hands events

BlueJeans Network Customer Testimonial

A wonderful tool that ties in existing products and users with internal and external partners, all without much training.

IT Analyst, Fortune 500 Retail Company

BlueJeans Network Customer Testimonial

BlueJeans has a large impact based on video/audio quality and the interface is user friendly.

IT Specialist, Medium Enterprise Electronics Company

BlueJeans Network Customer Research

With BlueJeans, your existing video conferencing equipment won’t sit idle.

76% of BlueJeans customers experience a substantial increase in video conferencing usage following implementation.

>100% (more than doubled): 15%
81-100% increase: 3%
61-80% increase: 15%
41-60% increase: 19%
21-40% increase: 24%

BlueJeans Network Case Study

Fortune 500 Transportation Services Company

Introduction

This case study of a Fortune 500 transportation services company is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“We see an increase in people using this technology because of the ease of use and the quality of the product.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans Network:

  • Top drivers for purchasing BlueJeans was:
    • The inability to easily connect existing video conferencing investments across meetings
    • Poor usage, uptake, and adoption of current video conferencing investments
    • Poor collaboration across remote teams, external partners, agencies, and/or consultants
    • The need to consolidate audio/document/video conferencing systems
  • Purchased BlueJeans for it’s:
    • Ease of use – requires little-to-no training
    • Video/Audio quality
    • Management & analytics functionality
    • Security features/certifications
  • Replaced the following with BlueJeans:
    • Cisco Webex

Use Case

The key features and functionalities of BlueJeans Network that the surveyed company uses:

  • Integrates 2 different video conferencing systems into BlueJeans.
  • Uses BlueJeans primarily in:
    • Hosting internal meetings (1-1, team meetings)
    • Large-scale video events (all-hands, company-wide meetings, trainings, etc.)
    • Video-enablement of conference rooms
    • Hosting external meetings with customers, vendors, partners

Results

The surveyed company achieved the following results with BlueJeans Network:

  • Purchased BlueJeans over:
    • Webex
    • Zoom
  • Increased video conferencing by 41-60% increase after implementing BlueJeans.
  • Saw the following benefits with BlueJeans:
    • Improved usage of existing videoconferencing investments/technology
    • Improved visibility and reporting of enterprise-wide video conferencing usage
    • Improved collaboration across internal teams, external partners, agencies, consultants
    • Consolidation of collaboration solutions (web, audio, video)
    • Decreased wasted meeting minutes

BlueJeans Case Study

Medium Enterprise Health Care Company

Introduction

This case study of a medium enterprise health care company is based on a June 2018 survey of BlueJeans customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Using BlueJeans, the management of critically ill patients as a team in multiple locations is greatly enhanced.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans:

  • Prompted to invest in BlueJeans after experiencing the following challenges:
    • Too much IT support required for video meetings
    • Poor collaboration across remote teams, external partners, agencies, and/or consultants

Use Case

The key features and functionalities of BlueJeans that the surveyed company uses:

  • Uses the following App integrations with BlueJeans:
    • Microsoft Office365
  • Invested into BlueJeans because of its:
    • Ease of use (requires little-to-no training)
    • Integrations with collaboration, productivity, scheduling tools
  • Finds value in the following BlueJeans capabilities/features compared to other vendors they have used:
    • Reliability
    • Ability to use on mobile
    • Integrations to other tools and systems

Results

The surveyed company achieved the following results with BlueJeans:

  • Agrees with the following statements:
    • BlueJeans helps them improve employee productivity with a simple user experience: Strongly agree
    • Using BlueJeans helps teams complete projects faster: Strongly agree
    • BlueJeans saves them money by consolidating video, audio, and web conferencing costs into a single meetings platform: Strongly agree
    • BlueJeans enables them to get more value out of their existing video conferencing systems: Strongly agree
    • BlueJeans enables teams to do their best work: Strongly agree
    • Using BlueJeans to interview candidates helps them attract a modern workforce: Agree
    • Using BlueJeans enables IT/AV teams to support more meetings with the same or fewer resources: Agree
    • BlueJeans with Dolby Voice has improved meeting productivity due to better audio and noise reduction: Agree
    • BlueJeans helps them build a stronger internal company culture: Agree
    • BlueJeans helps them grow revenues faster: Agree
    • BlueJeans enables teams to work productively how and where they want: Agree
  • Achieved the following quantifiable benefits since using BlueJeans:
    • Annual savings due to enhanced productivity
    • Annual travel savings
    • Annual savings in offices/facilities investments


More to Explore



About BlueJeans by Verizon

BlueJeans Network is the most advanced way to enable video conferencing in the workplace or on the road. The goal is to make video as easy and pervasive as audio communications and create visual experiences that people love. While the audience that uses BlueJeans has expanded to businesses of all sizes, the core customers are enterprises who need reliability, security, and scale they can trust.

BlueJeans by Verizon Website   BlueJeans by Verizon Website