TechValidate Customer Research Library /

TechValidate Research on BlueJeans by Verizon

These pages present data that TechValidate has sourced via direct research with verified customers and users of BlueJeans by Verizon. TechValidate stands behind the authenticity of all published data. Learn more »



1,251 Customers Surveyed

11,371 Data Points Collected

732 Published TechFacts

24 Published Charts

97 Published Case Studies



Featured Research Collections for BlueJeans by Verizon

Curated collections and slideshows of TechValidate research data on BlueJeans by Verizon.


BlueJeans Rooms with Dolby hardware

BlueJeans Rooms with Dolby Hardware testimonials

BlueJeans Basic


Selected Research Highlights


BlueJeans Events Customer Research

What were the biggest drivers for your organization to implement BlueJeans Events?

Our previous solution failed to deliver an interactive experience that engaged our employees
31%
We had a negative experience with our previous all-hands solution (e.g., poor quality)
29%
Our digital transformation project drove us to explore a more compelling approach for corporate communications
20%
We were experiencing a major organizational change and needed a platform to share information with employees (e.g., Merger/Acquisition)
18%
Our previous solution was too expensive
16%
We hired a new leader that wanted a better way to communicate with the organization
15%
Source: TechValidate survey of 55 users of BlueJeans Events
Validated
  Published: Jul. 16, 2019   TVID: 2AD-AC4-F72

BlueJeans Case Study

Wisconsin Indianhead Tech College Rice Lake Campus

Introduction

This case study of Wisconsin Indianhead Tech College – Rice Lake Campus is based on a June 2018 survey of BlueJeans customers by TechValidate, a 3rd-party research service.

Share

Embed

Download

“Our students can now to connect to their classes from the convenience of their homes or work which makes it more convenient for them to be successful in their classes.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select BlueJeans:

  • Prompted to invest in BlueJeans after experiencing the following challenges:
    • That it is necessary to upload videos in order to share them during a BlueJeans Meeting.
  • BlueJeans replaced or was chosen over the following vendors:
    • Zoom

Use Case

The key features and functionalities of BlueJeans that the surveyed organization uses:

  • Uses the following App integrations with BlueJeans:
    • Microsoft Office365
    • Microsoft Outlook
    • Skype for Business
  • Invested into BlueJeans because of its:
    • Video quality
    • Audio quality
    • Interoperability with video conferencing room systems
    • Management & analytics functionality
    • Security features/certifications
    • Ability to work in browsers with WebRTC and no app download required
  • Finds value in the following BlueJeans capabilities/features compared to other vendors they have used:
    • User experience
    • Video quality
    • Audio quality
    • Reliability
    • Ability to use on mobile
    • Not needing to be downloaded for external users
    • Integrations to other tools and systems
    • Ability to manage, monitor, and troubleshoot meetings, rooms and/or events

Results

The surveyed organization achieved the following results with BlueJeans:

  • Agrees with the following statements:
    • BlueJeans helps them improve employee productivity with a simple user experience: Strongly agree
    • using BlueJeans helps teams complete projects faster: Strongly agree
    • BlueJeans saves them money by consolidating video, audio, and web conferencing costs into a single meetings platform: Strongly agree
    • BlueJeans enables them to get more value out of their existing video conferencing systems: Strongly agree
    • BlueJeans enables teams to do their best work: Strongly agree
  • Agrees with the following statements:
    • Using BlueJeans to interview candidates helps them attract a modern workforce: Strongly agree
    • Using BlueJeans enables IT/AV teams to support more meetings with the same or fewer resources: Strongly agree
    • BlueJeans with Dolby Voice has improved meeting productivity due to better audio and noise reduction: Strongly agree
    • BlueJeans helps them build a stronger internal company culture: Strongly agree
    • BlueJeans helps them grow revenues faster: Strongly agree
    • BlueJeans enables teams to work productively how and where they want: Strongly agree
  • Saved $100000 across all areas since using BlueJeans.
  • Achieved the following quantifiable benefits since using BlueJeans:
    • Annual savings due to enhanced productivity
    • Annual travel savings
    • Annual savings in offices/facilities investments

Organization Profile

Organization:
Wisconsin Indianhead Tech Colleg- Rice Lake Campus

Industry:
Educational Institution

About BlueJeans

BlueJeans Network is the most advanced way to enable video conferencing in the workplace or on the road. The goal is to make video as easy and pervasive as audio communications and create visual experiences that people love. While the audience that uses BlueJeans has expanded to businesses of all sizes, the core customers are enterprises who need reliability, security, and scale they can trust.

Learn More:

BlueJeans by Verizon

BlueJeans

Source: Liz Elza, IT Manager, Wisconsin Indianhead Tech Colleg- Rice Lake Campus
Validated
  Published: Jul. 26, 2018   TVID: 474-51D-8DE

BlueJeans Customer Testimonial

It allows us to better schedule our meetings in an efficient manner.

— Consultant, Educational Institution

Source: Consultant, Educational Institution
Validated
  Published: Jul. 17, 2018   TVID: D9A-C89-94F

BlueJeans Events Customer Research

What were the most significant product requirements that led you to select BlueJeans Events?

We needed a tool that allows attendees to join from any endpoint (mobile, laptops, conference rooms)
72%
We needed a robust tool that could accommodate larger audiences
60%
We needed a solution to better manage and monitor event quality
43%
We needed a tool that could optimize bandwidth during live events
40%
We needed a video-first events solution
34%
We needed a solution that could foster more audience interaction and engagement
32%
Source: TechValidate survey of 53 users of BlueJeans Events
Validated
  Published: Jul. 16, 2019   TVID: B49-7BB-2EF

BlueJeans Network Case Study

Educational Institution

Introduction

This case study of a educational institution is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

Share

Embed

Download

“It has allowed us to leverage our old room systems (Polycom) along with more modern USB-type setups.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select BlueJeans Network:

  • Top drivers for purchasing BlueJeans was:
    • Poor usage, uptake and adoption of current video conferencing investments
    • Too much IT support required for video meetings
    • The need to consolidate audio/document/video conferencing systems
  • Purchased BlueJeans for it’s:
    • Ease of use – requires little-to-no training
    • Recommended by a peer/colleague
    • Management & analytics functionality

Use Case

The key features and functionalities of BlueJeans Network that the surveyed organization uses:

  • Integrates 3 different video conferencing systems into BlueJeans.
  • Uses BlueJeans primarily in:
    • Hosting internal meetings (1-1, team meetings)
    • Video-enablement of conference rooms

Results

The surveyed organization achieved the following results with BlueJeans Network:

  • Purchased BlueJeans over:
    • Webex
    • Skype for Business
    • LifeSize
    • Polycom
    • Google Meet (Hangouts)
  • Increased video conferencing by >100% (more than doubled) after implementing BlueJeans.
  • Saw the following benefits with BlueJeans:
    • Improved usage of existing videoconferencing investments/technology
    • Improved visibility and reporting of enterprise-wide video conferencing usage
    • Reduction in trouble tickets for video conferencing support
    • Increased number of endpoints supported with available resources

Organization Profile

The organization featured in this case study asked to have its name publicly blinded because publicly endorsing vendors is against their policies.

TechValidate stands behind the authenticity of this data.

Industry:
Educational Institution

About BlueJeans Network

BlueJeans Network is the most advanced way to enable video conferencing in the workplace or on the road. The goal is to make video as easy and pervasive as audio communications and create visual experiences that people love. While the audience that uses BlueJeans has expanded to businesses of all sizes, the core customers are enterprises who need reliability, security, and scale they can trust.

Learn More:

BlueJeans by Verizon

BlueJeans Network

Source: TechValidate survey of a Educational Institution
Validated
  Published: Apr. 20, 2018   TVID: 81D-134-BAD

BlueJeans Customer Satisfaction Rating

An IT Manager at a medium enterprise industrial manufacturing company would be likely to recommend BlueJeans for this reason:

Because it’s very easy and useful.

Source: IT Manager, Medium Enterprise Industrial Manufacturing Company
Validated
  Published: Jul. 17, 2018   TVID: 25E-ED4-DD1

Based on a response of 8 to the question “On a scale of 0-10, how likely would you be to recommend BlueJeans?”



More to Explore

All TechFacts (732)

All Research Charts (24)

All Case Studies (97)


About BlueJeans by Verizon

BlueJeans Network is the most advanced way to enable video conferencing in the workplace or on the road. The goal is to make video as easy and pervasive as audio communications and create visual experiences that people love. While the audience that uses BlueJeans has expanded to businesses of all sizes, the core customers are enterprises who need reliability, security, and scale they can trust.

BlueJeans by Verizon Website   BlueJeans by Verizon Website



© Copyright 2024 SurveyMonkey. All marks used on this site are the property of their respective owners. Privacy Policy Terms of Use