TechValidate Research on BlueJeans by Verizon

97 Case Studies – Page 1 of 4


BlueJeans by Verizon Case Study

United Financial Credit Union

Introduction

This case study of United Financial Credit Union is based on a June 2020 survey of BlueJeans by Verizon customers by TechValidate, a 3rd-party research service.

“Very easy to use, and extremely fast to set up.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select BlueJeans by Verizon:

They switched to Bluejean by Verizon because of the following:

  • Needed a video conferencing software at a reasonable price.

They were influenced to select BlueJeans due to the following:

  • World-class audio
  • HD video
  • Ease of use

Use Case

The key features and functionalities of BlueJeans by Verizon that the surveyed organization uses:

  • Said they are a mid-size organization (51-250 employees).
  • Said Bluejeans is their primary video conferencing service and they use it for the majority of our internal and external meetings.
  • Have been a customer for 0-3 months.

Learned about Bluejeans through the following:

  • Through online research

Were using the following solutions, prior to using Bluejeans by Verizon:

  • I was not using any video conferencing service

Results

The surveyed organization achieved the following results with BlueJeans by Verizon:

Said that they agree to the following extent, that BlueJeans’ following features are superior to other video conferencing software:

  • Audio & video quality: Strongly Agree
  • Meeting reliability: Strongly Agree
  • Ease of use: Strongly Agree
  • Desktop experience: Strongly Agree
  • Mobile experience: Strongly Agree
  • Browser experience: Strongly Agree
  • Management controls: Strongly Agree
  • Security: Strongly Agree
  • Support: Strongly Agree

Said they agree to the following extent, with the following statements:

  • BlueJeans’ response to the Covid-19 crisis has met and/or exceeded their expectations: Strongly Agree
  • BlueJeans’ rapid pace of innovation makes them confident their organization will be well prepared for the future of work: Strongly Agree
  • BlueJeans’ pure focus on video conferencing makes them confident that their needs will be met today and tomorrow: Strongly Agree
  • BlueJeans’ standards-based approach to security makes them confident that their meetings are protected: Strongly Agree
  • BlueJeans’ ease-of-use makes it easy for them to manage the solution without excessive troubleshooting: Strongly Agree

Have experienced the following benefits by using BlueJeans:

  • Improved collaboration & employee engagement
  • More effective meetings
  • Enhanced organizational culture
  • Saved money

BlueJeans by Verizon Case Study

State & Local Government

Introduction

This case study of a state & local government is based on a June 2020 survey of BlueJeans by Verizon customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select BlueJeans by Verizon:

They switched to Bluejean by Verizon because of the following:

  • Wanted better audio and video quality
  • Wanted better security

They were influenced to select BlueJeans due to the following:

  • Industry-leading interop
  • World-class audio
  • HD video
  • Ease-of-use
  • Enterprise-grade security

Use Case

The key features and functionalities of BlueJeans by Verizon that the surveyed organization uses:

  • Said they are a small organization (2-50 employees).
  • Said Bluejeans is their primary video conferencing service and they use it for the majority of our internal and external meetings.
  • Have been a customer for 0-3 months.

Learned about Bluejeans through the following:

  • Customer referrals

Were using the following solutions, prior to using Bluejeans by Verizon:

  • Zoom
  • Skype for Business

Results

The surveyed organization achieved the following results with BlueJeans by Verizon:

Said that they agree to the following extent, that BlueJeans’ following features are superior to other video conferencing software:

  • Audio & video quality: Strongly Agree
  • Meeting reliability: Strongly Agree
  • Ease of use: Strongly Agree
  • Desktop experience: Strongly Agree
  • Mobile experience: Somewhat Agree
  • Browser experience: Strongly Agree
  • Management controls: Strongly Agree
  • Security: Strongly Agree
  • Support: Strongly Agree

Said they agree to the following extent, with the following statements:

  • BlueJeans’ response to the Covid-19 crisis has met and/or exceeded their expectations: Strongly Agree
  • BlueJeans’ rapid pace of innovation makes them confident their organization will be well prepared for the future of work: Strongly Agree
  • BlueJeans’ pure focus on video conferencing makes them confident that their needs will be met today and tomorrow: Strongly Agree
  • BlueJeans’ standards-based approach to security makes them confident that their meetings are protected: Strongly Agree
  • BlueJeans’ ease-of-use makes it easy for them to manage the solution without excessive troubleshooting: Strongly Agree

Have experienced the following benefits by using BlueJeans:

  • Improved collaboration & employee engagement
  • More effective meetings
  • Boosted organizational communication & minimized employee blind spots
  • Reduced meeting join times and meeting complexity
  • Mitigated security risks & data privacy threats

BlueJeans by Verizon Case Study

Preferred Rate

Introduction

This case study of Preferred Rate is based on a June 2020 survey of BlueJeans by Verizon customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans by Verizon:

They switched to Bluejean by Verizon because of the following:

  • Wanted better pricing
  • Wanted better security
  • Wanted a more reliable solution

They were influenced to select BlueJeans due to the following:

  • Ease-of-use

Use Case

The key features and functionalities of BlueJeans by Verizon that the surveyed company uses:

  • Said they are a mid-size organization (51-250 employees).
  • Said they and/or their team use BlueJeans as an alternative to the tool that is provided by their organization.
  • Have been a customer for 3-6 months.

Learned about Bluejeans through the following:

  • Customer referrals

Were using the following solutions prior to using Bluejeans by Verizon:

  • GoToMeeting
  • Zoom

Results

The surveyed company achieved the following results with BlueJeans by Verizon:

Said that they agree to the following extent, that BlueJeans’ following features are superior to other video conferencing software:

  • Audio & video quality: Agree
  • Meeting reliability: Strongly Agree
  • Ease of use: Strongly Agree
  • Desktop experience: Strongly Agree
  • Mobile experience: Agree
  • Browser experience: Agree
  • Management controls: Somewhat Agree
  • Security: Strongly Agree
  • Support: Strongly Agree

Said they agree to the following extent, with the following statements:

  • BlueJeans’ response to the Covid-19 crisis has met and/or exceeded their expectations: Strongly Agree
  • BlueJeans’ rapid pace of innovation makes them confident their organization will be well prepared for the future of work: Strongly Agree
  • BlueJeans’ pure focus on video conferencing makes them confident that their needs will be met today and tomorrow: Strongly Agree
  • BlueJeans’ standards-based approach to security makes them confident that their meetings are protected: Strongly Agree
  • BlueJeans’ ease-of-use makes it easy for them to manage the solution without excessive troubleshooting: Strongly Agree

Have experienced the following benefits by using BlueJeans:

  • Improved collaboration & employee engagement
  • More effective meetings
  • Reduced meeting join times and meeting complexity
  • Saved money
  • Mitigated security risks & data privacy threats

BlueJeans by Verizon Case Study

Cherokee County Water & Sewerage Authority

Introduction

This case study of Cherokee County Water & Sewerage Authority is based on a June 2020 survey of BlueJeans by Verizon customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select BlueJeans by Verizon:

They switched to Bluejean by Verizon because of the following:

  • Wanted a more reliable solution

They were influenced to select BlueJeans due to the following:

  • Ease-of-use

Use Case

The key features and functionalities of BlueJeans by Verizon that the surveyed organization uses:

  • Said they are a mid-size organization (51-250 employees).
  • Said BlueJeans is only used by specific individuals/teams in their organization to perform their external meetings.
  • Have been a customer for 0-3 months.

Learned about Bluejeans through the following:

  • Through online research

Were using the following solutions, prior to using Bluejeans by Verizon:

  • I was not using any video conferencing service

Results

The surveyed organization achieved the following results with BlueJeans by Verizon:

Said that they agree to the following extent, that BlueJeans’ following features are superior to other video conferencing software:

  • Audio & video quality: Strongly Agree
  • Meeting reliability: Strongly Agree
  • Ease of use: Strongly Agree
  • Desktop experience: Agree
  • Mobile experience: Agree
  • Browser experience: Agree
  • Management controls: Strongly Agree
  • Security: Strongly Agree
  • Support: Agree

Said they agree to the following extent, with the following statements:

  • BlueJeans’ response to the Covid-19 crisis has met and/or exceeded their expectations: Strongly Agree
  • BlueJeans’ rapid pace of innovation makes them confident their organization will be well prepared for the future of work: Agree
  • BlueJeans’ pure focus on video conferencing makes them confident that their needs will be met today and tomorrow: Agree
  • BlueJeans’ standards-based approach to security makes them confident that their meetings are protected: Agree
  • BlueJeans’ ease-of-use makes it easy for them to manage the solution without excessive troubleshooting: Strongly Agree

Have experienced the following benefits by using BlueJeans:

  • Improved collaboration & employee engagement

BlueJeans by Verizon Case Study

Golden Sands States, Llc. Ecommerce

Introduction

This case study of GOLDEN SANDS STATES, LLC. Ecommerce is based on a June 2020 survey of BlueJeans by Verizon customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select BlueJeans by Verizon:*

They switched to Bluejean by Verizon because of the following:

  • Wanted better audio and video quality

They were influenced to select BlueJeans due to the following:

  • Industry-leading interop

Use Case

The key features and functionalities of BlueJeans by Verizon that the surveyed organization uses:

  • Said they are a small organization (2-50 employees).
  • Said Bluejeans is their primary video conferencing service and they use it for the majority of our internal and external meetings.
  • Have been a customer for 0-3 months.

Learned about Bluejeans through the following:

  • Through online research

Were using the following solutions, prior to using Bluejeans by Verizon:

  • Zoom

Results

The surveyed organization achieved the following results with BlueJeans by Verizon:

Said that they agree to the following extent, that BlueJeans’ following features are superior to other video conferencing software:

  • Audio & video quality: Strongly Agree
  • Meeting reliability: Strongly Agree
  • Ease of use: Strongly Agree
  • Desktop experience: Strongly Agree
  • Mobile experience: Strongly Agree
  • Browser experience: Strongly Agree
  • Management controls: Strongly Agree
  • Security: Strongly Agree
  • Support: Strongly Agree

Said they agree to the following extent, with the following statements:

  • BlueJeans’ response to the Covid-19 crisis has met and/or exceeded their expectations: Strongly Agree
  • BlueJeans’ rapid pace of innovation makes them confident their organization will be well prepared for the future of work: Strongly Agree
  • BlueJeans’ pure focus on video conferencing makes them confident that their needs will be met today and tomorrow: Strongly Agree
  • BlueJeans’ standards-based approach to security makes them confident that their meetings are protected: Strongly Agree
  • BlueJeans’ ease-of-use makes it easy for them to manage the solution without excessive troubleshooting: Strongly Agree

Have experienced the following benefits by using BlueJeans:

  • Improved collaboration & employee engagement
  • More effective meetings
  • Enhanced organizational culture
  • Boosted organizational communication & minimized employee blind spots
  • Reduced meeting join times and meeting complexity
  • Saved money
  • Mitigated security risks & data privacy threats

BlueJeans Events Case Study

Acxiom

Introduction

This case study of Acxiom is based on an April 2019 survey of BlueJeans Events customers by TechValidate, a 3rd-party research service.

“BlueJeans Events delivers a higher quality experience than other events platforms we have used in the past.”

“BlueJeans has really made an impact on our associate population even though about 1% still do not like it.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans Events:

  • Implemented BlueJeans Events because:
    • Their previous solution was too expensive
    • Their previous solution failed to deliver an interactive experience that engaged their employees
    • They had a negative experience with their previous all-hands solution
  • Integrated BlueJeans Events because they needed:
    • A video-first events solution
    • A robust tool that could accommodate larger audiences
    • A tool that could optimize bandwidth during live events

Use Case

The key features and functionalities of BlueJeans Events that the surveyed company uses:

  • Runs the following number of events per year:
    • CEO Town Halls: 5-9
    • Departmental all hands: 9+
    • Investor relations or earning calls: 5-9
    • Sales enablement and/or virtual training: 9+
    • Marketing webinar: 1-4
  • Prior to BlueJeans Events used:
    • WebEx Events Center
    • GoToWebinar

Results

The surveyed company achieved the following results with BlueJeans Events:

  • Improved the following with BlueJeans Events:
    • Organizational alignment with corporate strategy: significantly improved
    • Perception of senior leadership: significantly improved
    • Employee participation in all hands: significantly improved
    • Employee retention of information communicated at all hands: significantly improved
    • Costs associated with all hands production: significantly improved
    • Quality of all hands events: significantly improved
  • Finds the following BlueJeans features beneficial:
    • Accelerator for bandwidth management: beneficial
    • Attendee join via the browser for streamlined join flow: very beneficial
    • Attendee hand raising to promote attendees to live video: not beneficial
    • Polling and Q&A for audience engagement: very beneficial
    • Command center for event analytics: very beneficial
    • Ability to join from any device (mobile, desktop, room): very beneficial
  • Finds BlueJeans Events is better than other solutions provided.

BlueJeans Events Case Study

Grubhub, Inc.

Introduction

This case study of GrubHub, Inc. is based on an April 2019 survey of BlueJeans Events customers by TechValidate, a 3rd-party research service.

“BlueJeans Events delivers a higher quality experience than other events platforms we have used in the past.”

“BlueJeans allows me to interact with people in other offices and have that valuable face time that you just can’t get over the phone or email.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans Events:

  • Implemented BlueJeans Events because:
    • Their previous solution failed to deliver an interactive experience that engaged their employees
  • Integrated BlueJeans Events because they needed:
    • A robust tool that could accommodate larger audiences

Use Case

The key features and functionalities of BlueJeans Events that the surveyed company uses:

  • Runs the following number of events per year:
    • CEO Town Halls: 1-4
    • Departmental all hands: 5-9
    • Investor relations or earning calls: 1-4
    • Sales enablement and/or virtual training: 9+

Results

The surveyed company achieved the following results with BlueJeans Events:

  • Improved the following with BlueJeans Events:
    • Perception of senior leadership: improved
    • Employee participation in all hands: significantly improved
    • Costs associated with all hands production: improved
    • Quality of all hands events: significantly improved
  • Finds the following BlueJeans features beneficial:
    • Accelerator for bandwidth management: beneficial
    • Attendee join via the browser for streamlined join flow: beneficial
    • Ability to join from any device (mobile, desktop, room): very beneficial
  • Finds BlueJeans Events is significantly better than other solutions provided.

BlueJeans Rooms with Dolby hardware Case Study

Large Enterprise Financial Services Company

Introduction

This case study of a large enterprise financial services company is based on an October 2018 survey of BlueJeans Rooms with Dolby hardware customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“The BlueJeans Dolby Conference Phone is simple to use and provides quality audio without the need for expensive or complex layouts.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans Rooms with Dolby hardware:

  • The complexity of their room system’s limited user adoption
  • Audio quality with previous gear was terrible and impacting productivity

Use Case

The key features and functionalities of BlueJeans Rooms with Dolby hardware that the surveyed company uses:

  • Confirmed that currently 1-5 of their conference rooms are outfitted with a Dolby Conference Phone.
  • Confirmed that currently 1-5 of their conference rooms are outfitted with Dolby Voice Rooms.

Results

The surveyed company achieved the following results with BlueJeans Rooms with Dolby hardware:

  • Most significant benefits of their BlueJeans Rooms with Dolby hardware:
    • Starting meetings on time without hassle
    • Dramatic reduction in the time it takes for managing conference rooms
  • Impact of listed benefits, on their organization:
    • Room system adoption has increased significantly
    • Starting meetings on time without all the meeting join hassle
    • Ending meetings earlier because of the audio clarity and video performance
    • Management of conference rooms has gone down dramatically
  • When asked to estimate of the amount of time users have saved by using BlueJeans Rooms with Dolby hardware they said each user has saved 30 minutes a week.
  • Compared to their previous room system hardware, they are much more satisfied with their Dolby hardware.
  • Overall, they are very satisfied with their BlueJeans Rooms with Dolby hardware.

BlueJeans Rooms with Dolby hardware Case Study

Fortune 500 Energy & Utilities Company

Introduction

This case study of a Fortune 500 energy & utilities company is based on an October 2018 survey of BlueJeans Rooms with Dolby hardware customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Everyone who has used our BlueJeans Rooms with Dolby hardware systems is overjoyed with its simplicity and clarity.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans Rooms with Dolby hardware:

  • The complexity of their room system’s limited user adoption
  • Meetings that were constantly running late because of confusing room system setup
  • Managing room systems took way too much time and effort

Use Case

The key features and functionalities of BlueJeans Rooms with Dolby hardware that the surveyed company uses:

  • Confirmed that currently 1-5 of their conference rooms are outfitted with a Dolby Conference Phone.
  • Confirmed that currently 1-5 of their conference rooms are outfitted with Dolby Voice Rooms.

Results

The surveyed company achieved the following results with BlueJeans Rooms with Dolby hardware:

  • Most significant benefits of their BlueJeans Rooms with Dolby hardware:
    • Starting meetings on time without hassle
    • Dramatic reduction in the time it takes for managing conference rooms
  • Impact of listed benefits, on their organization:
    • Room system adoption has increased significantly
    • Starting meetings on time without all the meeting join hassle
    • Ending meetings earlier because of the audio clarity and video performance
    • Management of conference rooms has gone down dramatically
  • When asked to estimate the amount of time users have saved by using BlueJeans Rooms with Dolby hardware, they said each user has saved 30 minutes a week.
  • Compared to their previous room system hardware, they are much more satisfied with their Dolby hardware.
  • Overall, they are very satisfied with their BlueJeans Rooms with Dolby hardware.

BlueJeans Rooms with Dolby hardware Case Study

MRO Holdings, Inc.

Introduction

This case study of MRO Holdings – eCom is based on an October 2018 survey of BlueJeans Rooms with Dolby hardware customers by TechValidate, a 3rd-party research service.

“After implementing BlueJeans Rooms with Dolby, we feel that we are more closely connected to the operations, spread across thousands of miles.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans Rooms with Dolby hardware:

  • Audio quality with previous gear was terrible and impacting productivity

Use Case

The key features and functionalities of BlueJeans Rooms with Dolby hardware that the surveyed company uses:

  • Confirmed that currently 6-10 of their conference rooms are outfitted with a Dolby Conference Phone.

Results

The surveyed company achieved the following results with BlueJeans Rooms with Dolby hardware:

  • Most significant benefits of their BlueJeans Rooms with Dolby hardware:
    • Significant increase in room system adoption
    • Starting meetings on time without hassle
    • Audio clarity and video performance, allowing for shorter meetings
    • Dramatic reduction in the time it takes for managing conference rooms
  • Impact of listed benefits, on their organization:
    • Room system adoption has increased significantly
    • Starting meetings on time without all the meeting join hassle
    • Ending meetings earlier because of the audio clarity and video performance
    • Management of conference rooms has gone down dramatically
  • Compared to their previous room system hardware, they are much more satisfied with their Dolby hardware.
  • Overall, they are satisfied with their BlueJeans Rooms with Dolby hardware.

BlueJeans Rooms with Dolby hardware Case Study

Avante.Com.Vc

Introduction

This case study of Avante is based on an October 2018 survey of BlueJeans Rooms with Dolby hardware customers by TechValidate, a 3rd-party research service.

“Before BlueJeans Rooms with Dolby hardware our experience with videoconferences was terrible. The sound and image were constantly delayed and we expended a lot of time trying to adjust this, making the people bored and frustrated with the process. Now with BlueJeans Rooms with Dolby, the experience is clean, clear and transparent, it feels that people are in the same place all the same time.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans Rooms with Dolby hardware:

  • Audio quality with previous gear was terrible and impacting productivity

Use Case

The key features and functionalities of BlueJeans Rooms with Dolby hardware that the surveyed company uses:

  • Confirmed that currently 11-20 of their conference rooms are outfitted with a Dolby Conference Phone.
  • Confirmed that currently 1-5 of their conference rooms are outfitted with Dolby Voice Rooms.

Results

The surveyed company achieved the following results with BlueJeans Rooms with Dolby hardware:

  • Most significant benefits of their BlueJeans Rooms with Dolby hardware:
    • Significant increase in room system adoption
    • Dramatic reduction in the time it takes for managing conference rooms
  • Impact of listed benefits, on their organization:
    • Room system adoption has increased significantly
    • Management of conference rooms has gone down dramatically
  • Compared to their previous room system hardware, they are more satisfied with Dolby hardware.
  • Overall, they are very satisfied with their BlueJeans Rooms with Dolby hardware.

BlueJeans Rooms with Dolby hardware Case Study

Compass

Introduction

This case study of Compass is based on an October 2018 survey of BlueJeans Rooms with Dolby hardware customers by TechValidate, a 3rd-party research service.

“BlueJeans Rooms with Dolby hardware meetings are incredibly easy to start and join from anywhere. The audio and video quality is significantly better than our previous setup!”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans Rooms with Dolby hardware:

  • Audio quality with previous gear was terrible and impacting productivity

Use Case

The key features and functionalities of BlueJeans Rooms with Dolby hardware that the surveyed company uses:

  • Confirmed that currently 30+ of their conference rooms are outfitted with a Dolby Conference Phone.
  • Confirmed that currently 30+ of their conference rooms are outfitted with Dolby Voice Rooms.

Results

The surveyed company achieved the following results with BlueJeans Rooms with Dolby hardware:

  • Most significant benefits of their BlueJeans Rooms with Dolby hardware:
    • Significant increase in room system adoption
    • Starting meetings on time without hassle
  • Impact of listed benefits, on their organization:
    • Room system adoption has increased significantly
    • Starting meetings on time without all the meeting join hassle
    • Management of conference rooms has gone down dramatically
  • When asked to estimate the amount of time users have saved by using BlueJeans Rooms with Dolby hardware they said each user has saved 30 minutes a week.
  • Compared to their previous room system hardware, they are much more satisfied with their Dolby hardware.
  • Overall, they are satisfied with their BlueJeans Rooms with Dolby hardware.

BlueJeans Rooms with Dolby hardware Case Study

BTG PLC

Introduction

This case study of BTG plc is based on an October 2018 survey of BlueJeans Rooms with Dolby hardware customers by TechValidate, a 3rd-party research service.

“Before we implemented our BlueJeans Dolby Conference phones, meeting room experiences were varied and challenging, support overheads were high, and users would attend meetings early in order to get the conference equipment ready. After implementing the equipment less time is lost, meetings are more interactive and result in greater productivity. The feedback from the business has been fantastic!”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans Rooms with Dolby hardware:

  • The complexity of their room system’s limited user adoption
  • Meetings that were constantly running late because of confusing room system setup
  • Audio quality with previous gear was terrible and impacting productivity
  • Managing room systems took way too much time and effort

Use Case

The key features and functionalities of BlueJeans Rooms with Dolby hardware that the surveyed company uses:

  • Confirmed that currently 11-20 of their conference rooms are outfitted with a Dolby Conference Phone.
  • Confirmed that currently 11-20 of their conference rooms are outfitted with Dolby Voice Rooms.

Results

The surveyed company achieved the following results with BlueJeans Rooms with Dolby hardware:

  • Most significant benefits of their BlueJeans Rooms with Dolby hardware:
    • Significant increase in room system adoption
    • Starting meetings on time without hassle
    • Audio clarity and video performance, allowing for shorter meetings
  • Impact of listed benefits, on their organization:
    • Room system adoption has increased significantly
    • Starting meetings on time without all the meeting join hassle
    • Ending meetings earlier because of the audio clarity and video performance
    • Management of conference rooms has gone down dramatically
  • When asked to estimate of the amount of time users have saved by using BlueJeans Rooms with Dolby hardware they said each user has saved 30 minutes a week.
  • Compared to their previous room system hardware, they are much more satisfied with their Dolby hardware.
  • Overall, they are very satisfied with their BlueJeans Rooms with Dolby hardware.

BlueJeans Rooms with Dolby hardware Case Study

Mitec

Introduction

This case study of Mitec is based on an October 2018 survey of BlueJeans Rooms with Dolby hardware customers by TechValidate, a 3rd-party research service.

“We had no previous hardware and tested roughly 5-10 other systems before deciding on BlueJeans Rooms with Dolby hardware.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans Rooms with Dolby hardware:

  • The complexity of their room system’s limited user adoption
  • Meetings that were constantly running late because of confusing room system setup
  • Audio quality with previous gear was terrible and impacting productivity
  • Managing room systems took way too much time and effort

Use Case

The key features and functionalities of BlueJeans Rooms with Dolby hardware that the surveyed company uses:

  • Confirmed that currently 1-5 of their conference rooms are outfitted with a Dolby Conference Phone.
  • Confirmed that currently 1-5 of their conference rooms are outfitted with Dolby Voice Rooms.

Results

The surveyed company achieved the following results with BlueJeans Rooms with Dolby hardware:

  • Most significant benefits of their BlueJeans Rooms with Dolby hardware:
    • Significant increase in room system adoption
    • Starting meetings on time without hassle
    • Dramatic reduction in the time it takes for managing conference rooms
  • Impact of listed benefits, on their organization:
    • Room system adoption has increased significantly
    • Starting meetings on time without all the meeting join hassle
    • Ending meetings earlier because of the audio clarity and video performance
    • Management of conference rooms has gone down dramatically
  • When asked to estimate of the amount of time users have saved by using BlueJeans Rooms with Dolby hardware they said each user has saved 2 hours a week.
  • Compared to their previous room system hardware, they are much more satisfied with their Dolby hardware.
  • Overall, they are very satisfied with their BlueJeans Rooms with Dolby hardware.

BlueJeans Rooms with Dolby hardware Case Study

Shetland Amenity Trust

Introduction

This case study of Shetland Amenity Trust is based on an October 2018 survey of BlueJeans Rooms with Dolby hardware customers by TechValidate, a 3rd-party research service.

“Almost everybody who needs to use the system can. It has maintained a great reputation for being simple and effective to use. Our physical traveling has reduced and our project management has increased. We have better and more frequent contact with our project partners around the world.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select BlueJeans Rooms with Dolby hardware:

  • Audio quality with previous gear was terrible and impacting productivity

Use Case

The key features and functionalities of BlueJeans Rooms with Dolby hardware that the surveyed organization uses:

  • Confirmed that currently 1-5 of their conference rooms are outfitted with a Dolby Conference Phone.

Results

The surveyed organization achieved the following results with BlueJeans Rooms with Dolby hardware:

  • Most significant benefits of their BlueJeans Rooms with Dolby hardware:
    • Significant increase in room system adoption
    • Starting meetings on time without hassle
    • Audio clarity and video performance, allowing for shorter meetings
    • Dramatic reduction in the time it takes for managing conference rooms
  • Impact of listed benefits, on their organization:
    • Room system adoption has increased significantly
    • Starting meetings on time without all the meeting join hassle
    • Ending meetings earlier because of the audio clarity and video performance
    • Management of conference rooms has gone down dramatically
  • When asked to estimate the amount of time users have saved by using BlueJeans Rooms with Dolby hardware they said each user has saved 2 hours a week.
  • Compared to their previous room system hardware, they are much more satisfied with their Dolby hardware.
  • Overall, they are very satisfied with their BlueJeans Rooms with Dolby hardware.

BlueJeans Rooms with Dolby hardware Case Study

Northstar Cooperative Inc

Introduction

This case study of Northstar Cooperative Inc is based on an October 2018 survey of BlueJeans Rooms with Dolby hardware customers by TechValidate, a 3rd-party research service.

“We had the Cisco SX-10 system installed and never used it in 8 months. Our Cisco vendor installed it and walked away with no training or support. BlueJeans is super easy and very intuitive to use. Support and training were fantastic. We have pushed our vendors and business partners to use BlueJeans to meet with us and they all love it as well. We rolled out a new 401k Plan with it, Connect with the Federation Members across the country with it, and will save $28,000 doing benefit meetings with BlueJeans for our 265 employees in 3 states.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans Rooms with Dolby hardware:

  • The complexity of their room system’s limited user adoption

Use Case

The key features and functionalities of BlueJeans Rooms with Dolby hardware that the surveyed company uses:

  • Confirmed that currently 1-5 of their conference rooms are outfitted with a Dolby Conference Phone.

Results

The surveyed company achieved the following results with BlueJeans Rooms with Dolby hardware:

  • Most significant benefits of their BlueJeans Rooms with Dolby hardware:
    • Significant increase in room system adoption
    • Starting meetings on time without hassle
    • Audio clarity and video performance, allowing for shorter meetings
    • Dramatic reduction in the time it takes for managing conference rooms
  • Impact of listed benefits, on their organization:
    • Room system adoption has increased significantly
    • Starting meetings on time without all the meeting join hassle
    • Ending meetings earlier because of the audio clarity and video performance
    • Management of conference rooms has gone down dramatically
  • Compared to their previous room system hardware, they are much more satisfied with their Dolby hardware.
  • Overall, they are very satisfied with their BlueJeans Rooms with Dolby hardware.

BlueJeans Rooms with Dolby hardware Case Study

American Tire Distributors Holdings, Inc.

Introduction

This case study of American Tire Distributors Holdings, Inc. is based on an October 2018 survey of BlueJeans Rooms with Dolby hardware customers by TechValidate, a 3rd-party research service.

“Two of our Senior Level Executives who are not tech savvy at all said the following about BlueJeans Rooms with Dolby hardware:

“I cannot believe that I know how to use this effectively. This product / system is great!"

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans Rooms with Dolby hardware:

  • Audio quality with previous gear was terrible and impacting productivity

Use Case

The key features and functionalities of BlueJeans Rooms with Dolby hardware that the surveyed company uses:

  • Confirmed that currently 11-20 of their conference rooms are outfitted with a Dolby Conference Phone.

Results

The surveyed company achieved the following results with BlueJeans Rooms with Dolby hardware:

  • Most significant benefits of their BlueJeans Rooms with Dolby hardware:
    • Significant increase in room system adoption
  • Impact of listed benefits, on their organization:
    • Room system adoption has increased significantly
    • Starting meetings on time without all the meeting join hassle
    • Management of conference rooms has gone down dramatically
  • Compared to their previous room system hardware, they are much more satisfied with their Dolby hardware.
  • Overall, they are very satisfied with their BlueJeans Rooms with Dolby hardware.

BlueJeans Rooms with Dolby hardware Case Study

Enel Italia

Introduction

This case study of Enel Italia is based on an October 2018 survey of BlueJeans Rooms with Dolby hardware customers by TechValidate, a 3rd-party research service.

“We are very satisfied with our BlueJeans Rooms with Dolby hardware. I always credit the technology!”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans Rooms with Dolby hardware:

  • Meetings that were constantly running late because of confusing room system setup

Use Case

  • Confirmed that currently 30+ of their conference rooms are outfitted with a Dolby Conference Phone.
  • Confirmed that currently 30+ of their conference rooms are outfitted with Dolby Voice Rooms.

Results

The surveyed company achieved the following results with BlueJeans Rooms with Dolby hardware:

  • Most significant benefits of their BlueJeans Rooms with Dolby hardware:
    • Audio clarity and video performance, allowing for shorter meetings
  • Impact of listed benefits, on their organization:
    • Room system adoption has increased significantly
    • Starting meetings on time without all the meeting join hassle
    • Ending meetings earlier because of the audio clarity and video performance
    • Management of conference rooms has gone down dramatically
  • Compared to their previous room system hardware, they are much more satisfied with their Dolby hardware.
  • Overall, they are very satisfied with their BlueJeans Rooms with Dolby hardware.

BlueJeans Rooms with Dolby hardware Case Study

King & Wood Mallesons

Introduction

This case study of King & Wood Mallesons is based on an October 2018 survey of BlueJeans Rooms with Dolby hardware customers by TechValidate, a 3rd-party research service.

“I had lunch with a colleague from London who recently experienced my global roll-out of BlueJeans to all 31 of our offices. He was floored by the ease of use, the user-friendliness of the app and the seamless quality of the product overall. I concur.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans Rooms with Dolby hardware:

  • Audio quality with previous gear was terrible and impacting productivity
  • Managing room systems took way too much time and effort

Use Case

  • Confirmed that currently 6-10 of their conference rooms are outfitted with a Dolby Conference Phone.
  • Confirmed that currently 6-10 of their conference rooms are outfitted with Dolby Voice Rooms.

Results

The surveyed company achieved the following results with BlueJeans Rooms with Dolby hardware:

  • Most significant benefits of their BlueJeans Rooms with Dolby hardware:
    • Significant increase in room system adoption
    • Starting meetings on time without hassle
    • Dramatic reduction in the time it takes for managing conference rooms
  • Impact of listed benefits, on their organization:
    • Room system adoption has increased significantly
    • Starting meetings on time without all the meeting join hassle
    • Ending meetings earlier because of the audio clarity and video performance
    • Management of conference rooms has gone down dramatically
  • Compared to their previous room system hardware, they are much more satisfied with their Dolby hardware.
  • Overall, they are very satisfied with their BlueJeans Rooms with Dolby hardware.

BlueJeans Rooms with Dolby hardware Case Study

Wurth Wood

Introduction

This case study of Wurth Wood is based on an October 2018 survey of BlueJeans Rooms with Dolby hardware customers by TechValidate, a 3rd-party research service.

“Before we implemented our BlueJeans Rooms with Dolby Conference Phones, our room system hardware was largely unused as it was difficult to configure and utilize with other remote systems. Our users had significant problems utilizing it. Now, we are seeing more than an 75% increase in video conferencing usage and are receiving great user feedback.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans Rooms with Dolby hardware:

  • The complexity of their room system’s limited user adoption
  • Meetings that were constantly running late because of confusing room system setup
  • Audio quality with previous gear was terrible and impacting productivity
  • Managing room systems took way too much time and effort

Use Case

  • Confirmed that currently 1-5 of their conference rooms are outfitted with a Dolby Conference Phone.
  • Confirmed that currently 1-5 of their conference rooms are outfitted with Dolby Voice Rooms.

Results

The surveyed company achieved the following results with BlueJeans Rooms with Dolby hardware:

  • Most significant benefits of their BlueJeans Rooms with Dolby hardware:
    • Significant increase in room system adoption
    • Starting meetings on time without hassle
    • Audio clarity and video performance, allowing for shorter meetings
    • Dramatic reduction in the time it takes for managing conference rooms
  • Impact of listed benefits, on their organization:
    • Room system adoption has increased significantly
    • Starting meetings on time without all the meeting join hassle
    • Ending meetings earlier because of the audio clarity and video performance
    • Management of conference rooms has gone down dramatically
  • When asked to estimate of the amount of time users have saved by using BlueJeans Rooms with Dolby hardware they said each user has saved 1 hour a week.
  • Compared to their previous room system hardware, they are much more satisfied with their Dolby hardware.
  • Overall, they are very satisfied with their BlueJeans Rooms with Dolby hardware.

BlueJeans Rooms with Dolby hardware Case Study

Medium Enterprise Telecommunications Services Company

Introduction

This case study of a medium enterprise telecommunications services company is based on an October 2018 survey of BlueJeans Rooms with Dolby hardware customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Previously, the management of our legacy room system was cumbersome and error prone. The quality of calls was poor and users struggled to work with the system. We no longer have these issues and are very satisfied with our BlueJeans Rooms with Dolby hardware systems.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans Rooms with Dolby hardware:

  • The complexity of their room system’s limited user adoption
  • Meetings that were constantly running late because of confusing room system setup
  • Audio quality with previous gear was terrible and impacting productivity
  • Managing room systems took way too much time and effort

Use Case

  • Confirmed that currently 1-5 of their conference rooms are outfitted with a Dolby Conference Phone.
  • Confirmed that currently 1-5 of their conference rooms are outfitted with Dolby Voice Rooms.

Results

The surveyed company achieved the following results with BlueJeans Rooms with Dolby hardware:

  • Most significant benefits of their BlueJeans Rooms with Dolby hardware:
    • Dramatic reduction in the time it takes for managing conference rooms
  • Impact of listed benefits, on their organization:
    • Room system adoption has increased significantly
    • Starting meetings on time without all the meeting join hassle
    • Management of conference rooms has gone down dramatically
  • When asked to estimate of the amount of time users have saved by using BlueJeans Rooms with Dolby hardware they said our users have not saved any time.
  • Compared to their previous room system hardware, they are much more satisfied with their Dolby hardware.
  • Overall, they are very satisfied with their BlueJeans Rooms with Dolby hardware.

BlueJeans Rooms with Dolby hardware Case Study

Medium Enterprise Transportation Services Company

Introduction

This case study of a medium enterprise transportation services company is based on an October 2018 survey of BlueJeans Rooms with Dolby hardware customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Prior to having the BlueJeans Dolby phones into our conference rooms, people were not using the conferencing abilities of our conference rooms. Instead, they were just using our older equipment to “dial out” to a single user. This limited the ability to meet with many people. The only exception to this was when we would have help-desk assist with setting up the meetings. Now, our room system adoption has increased significantly. We are very satisfied with our BlueJeans Rooms with Dolby hardware.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans Rooms with Dolby hardware:

  • The complexity of their room system’s limited user adoption
  • Audio quality with previous gear was terrible and impacting productivity

Use Case

  • Confirmed that currently 1-5 of their conference rooms are outfitted with a Dolby Conference Phone.

Results

The surveyed company achieved the following results with BlueJeans Rooms with Dolby hardware:

  • Most significant benefits of their BlueJeans Rooms with Dolby hardware:
    • Significant increase in room system adoption
    • Starting meetings on time without hassle
    • Dramatic reduction in the time it takes for managing conference rooms
  • Impact of listed benefits, on their organization:
    • Room system adoption has increased significantly
    • Starting meetings on time without all the meeting join hassle
    • Ending meetings earlier because of the audio clarity and video performance
    • Management of conference rooms has gone down dramatically
  • When asked to estimate of the amount of time users have saved by using BlueJeans Rooms with Dolby hardware they said each user has saved 30 minutes a week.
  • Compared to their previous room system hardware, they are much more satisfied with their Dolby hardware.
  • Overall, they are very satisfied with their BlueJeans Rooms with Dolby hardware.

BlueJeans Case Study

Small Business Professional Services Company

Introduction

This case study of a small business professional services company is based on a July 2018 survey of BlueJeans customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“As a consultant, it has helped a great deal working with people remotely. It’s reliable!”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans:

  • Prompted to invest in BlueJeans after experiencing the following challenges:
    • An inability to easily connect their existing video conferencing investments across meetings
    • Too much IT support required for video meetings
    • Needing to reduce travel expenditures
    • Too many endpoints to support with existing resources

Use Case

The key features and functionalities of BlueJeans that the surveyed company uses:

  • Uses the following App integrations with BlueJeans:
    • Microsoft Outlook
    • Microsoft Teams
    • Skype for Business
  • Invested into BlueJeans because of its:
    • Ease of use (requires little-to-no training)
    • Video quality
    • Audio quality
    • Integrations with collaboration, productivity, scheduling tools
    • Interoperability with video conferencing room systems
    • Consolidation of other meeting technologies
  • Finds value in the following BlueJeans capabilities/features compared to other vendors they have used:
    • User experience
    • Video quality
    • Audio quality
    • Not needing to be downloaded for external users
    • Integrations to other tools and systems

Results

The surveyed company achieved the following results with BlueJeans:

  • Agrees with the following statements:
    • BlueJeans helps them improve employee productivity with a simple user experience: Strongly agree
    • Using BlueJeans helps teams complete projects faster: Strongly agree
    • BlueJeans saves them money by consolidating video, audio, and web conferencing costs into a single meetings platform: Strongly agree
    • BlueJeans enables them to get more value out of their existing video conferencing systems: Agree
    • BlueJeans enables teams to do their best work: Agree
    • Using BlueJeans to interview candidates helps them attract a modern workforce: Strongly agree
    • Using BlueJeans enables IT/AV teams to support more meetings with the same or fewer resources: Strongly agree
    • BlueJeans helps them build a stronger internal company culture: Agree
    • BlueJeans enables teams to work productively how and where they want: Agree
  • Achieved the following quantifiable benefits since using BlueJeans:
    • Annual travel savings
    • Annual savings in offices/facilities investments

BlueJeans Case Study

Large Enterprise Retail Company

Introduction

This case study of a large enterprise retail company is based on a June 2018 survey of BlueJeans customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“The system just works! User interface is easy and intuitive with minimal team member training required.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans:

  • Prompted to invest in BlueJeans after experiencing the following challenges:
    • Too much IT support required for video meetings
    • Poor collaboration across remote teams, external partners, agencies, and/or consultants
  • BlueJeans replaced or was chosen over the following vendors:
    • GoTo Meeting
    • Consumer skype

Use Case

The key features and functionalities of BlueJeans that the surveyed company uses:

  • Uses the following App integrations with BlueJeans:
    • Microsoft Office365
    • Microsoft Outlook
  • Invested into BlueJeans because of its:
    • Ease of use (requires little-to-no training)
    • Video quality
  • Finds value in the following BlueJeans capabilities/features compared to other vendors they have used:
    • User experience
    • Video quality
    • Audio quality
    • Reliability
    • Ability to use on mobile
    • Ability to manage, monitor, and troubleshoot meetings, rooms and/or events

Results

The surveyed company achieved the following results with BlueJeans:

  • Agrees with the following statements:
    • BlueJeans helps them improve employee productivity with a simple user experience: Strongly agree
    • Using BlueJeans helps teams complete projects faster: Strongly agree
    • BlueJeans saves them money by consolidating video, audio, and web conferencing costs into a single meetings platform: Agree
    • BlueJeans enables them to get more value out of their existing video conferencing systems: Strongly agree
    • BlueJeans enables teams to do their best work: Agree
    • Using BlueJeans to interview candidates helps them attract a modern workforce: Agree
    • Using BlueJeans enables IT/AV teams to support more meetings with the same or fewer resources: Strongly agree
    • BlueJeans with Dolby Voice has improved meeting productivity due to better audio and noise reduction: Strongly agree
    • BlueJeans helps them build a stronger internal company culture: Strongly agree
    • BlueJeans helps them grow revenues faster: Agree
    • BlueJeans enables teams to work productively how and where they want: Strongly agree
  • Rates the annual dollar savings they’ve experienced since moving to BlueJeans:
    • Audio conferencing provider/subscriptions: $100K – 499K
    • Telephone or other audio conferencing equipment: $25K – 99K
    • Maintenance contracts for audio/visual conferencing hardware: $25K – 99K
  • Achieved the following quantifiable benefits since using BlueJeans:
    • Annual travel savings

BlueJeans Case Study

Medium Enterprise Health Care Company

Introduction

This case study of a medium enterprise health care company is based on a June 2018 survey of BlueJeans customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Using BlueJeans, the management of critically ill patients as a team in multiple locations is greatly enhanced.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans:

  • Prompted to invest in BlueJeans after experiencing the following challenges:
    • Too much IT support required for video meetings
    • Poor collaboration across remote teams, external partners, agencies, and/or consultants

Use Case

The key features and functionalities of BlueJeans that the surveyed company uses:

  • Uses the following App integrations with BlueJeans:
    • Microsoft Office365
  • Invested into BlueJeans because of its:
    • Ease of use (requires little-to-no training)
    • Integrations with collaboration, productivity, scheduling tools
  • Finds value in the following BlueJeans capabilities/features compared to other vendors they have used:
    • Reliability
    • Ability to use on mobile
    • Integrations to other tools and systems

Results

The surveyed company achieved the following results with BlueJeans:

  • Agrees with the following statements:
    • BlueJeans helps them improve employee productivity with a simple user experience: Strongly agree
    • Using BlueJeans helps teams complete projects faster: Strongly agree
    • BlueJeans saves them money by consolidating video, audio, and web conferencing costs into a single meetings platform: Strongly agree
    • BlueJeans enables them to get more value out of their existing video conferencing systems: Strongly agree
    • BlueJeans enables teams to do their best work: Strongly agree
    • Using BlueJeans to interview candidates helps them attract a modern workforce: Agree
    • Using BlueJeans enables IT/AV teams to support more meetings with the same or fewer resources: Agree
    • BlueJeans with Dolby Voice has improved meeting productivity due to better audio and noise reduction: Agree
    • BlueJeans helps them build a stronger internal company culture: Agree
    • BlueJeans helps them grow revenues faster: Agree
    • BlueJeans enables teams to work productively how and where they want: Agree
  • Achieved the following quantifiable benefits since using BlueJeans:
    • Annual savings due to enhanced productivity
    • Annual travel savings
    • Annual savings in offices/facilities investments

BlueJeans Case Study

Large Enterprise Industrial Manufacturing Company

Introduction

This case study of a large enterprise industrial manufacturing company is based on a July 2018 survey of BlueJeans customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“The ease of connecting face-to-face with other locations has greatly increased communication throughout the company.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans:

  • Prompted to invest in BlueJeans after experiencing the following challenges:
    • Poor collaboration across remote teams, external partners, agencies, and/or consultants
    • Needing to reduce travel expenditures

Use Case

The key features and functionalities of BlueJeans that the surveyed company uses:

  • Uses the following App integrations with BlueJeans:
    • Microsoft Outlook
  • Invested into BlueJeans because of its:
    • Ease of use (requires little-to-no training)
    • Video quality
  • Finds value in the following BlueJeans capabilities/features compared to other vendors they have used:
    • Video quality

Results

The surveyed company achieved the following results with BlueJeans:

  • Agrees with the following statements:
    • BlueJeans helps them improve employee productivity with a simple user experience
    • BlueJeans saves them money by consolidating video, audio, and web conferencing costs into a single meetings platform
    • BlueJeans enables teams to do their best work
    • Using BlueJeans to interview candidates helps them attract a modern workforce
    • Using BlueJeans enables IT/AV teams to support more meetings with the same or fewer resources
    • BlueJeans helps them build a stronger internal company culture
    • BlueJeans enables teams to work productively how and where they want
  • Annual dollar savings they’ve experienced since moving to BlueJeans:
    • Maintenance contracts for audio/visual conferencing hardware: $25K – 99K
  • Saved over $50,000 across all areas since using BlueJeans.
  • Achieved the following quantifiable benefits since using BlueJeans:
    • Annual savings due to enhanced productivity
    • Annual travel savings

BlueJeans Case Study

Medium Enterprise Professional Services Company

Introduction

This case study of a medium enterprise professional services company is based on a June 2018 survey of BlueJeans customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“BlueJeans has brought our global training programs into the 21st century. It has made our management committee more cohesive despite 13 hour time differences.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans:

  • Prompted to invest in BlueJeans after experiencing the following challenges:
    • An inability to easily connect their existing video conferencing investments across meetings
    • Poor collaboration across remote teams, external partners, agencies, and/or consultants
    • Poor usage, uptake, and adoption of current video conferencing investments
    • Limited visibility into meeting status or reporting capabilities across VC platforms
  • BlueJeans replaced or was chosen over the following vendors:
    • GoTo Meeting

Use Case

The key features and functionalities of BlueJeans that the surveyed company uses:

  • Invested into BlueJeans because of its:
    • Ease of use (requires little-to-no training)
    • Video quality
    • Audio quality
    • Interoperability with video conferencing room systems
    • Consistent and unified experience across desktop, mobile, and rooms
  • Finds value in the following BlueJeans capabilities/features compared to other vendors they have used:
    • User experience
    • Video quality
    • Audio quality
    • Reliability
    • Ability to use on mobile
    • Ability to manage, monitor, and troubleshoot meetings, rooms and/or events

Results

The surveyed company achieved the following results with BlueJeans:

  • Agrees with the following statements:
    • BlueJeans helps them improve employee productivity with a simple user experience: Agree
    • Using BlueJeans helps teams complete projects faster: Agree
    • BlueJeans enables them to get more value out of their existing video conferencing systems: Agree
    • Using BlueJeans to interview candidates helps them attract a modern workforce: Strongly agree
    • Using BlueJeans enables IT/AV teams to support more meetings with the same or fewer resources: Strongly agree
    • BlueJeans with Dolby Voice has improved meeting productivity due to better audio and noise reduction: Agree
    • BlueJeans helps them build a stronger internal company culture: Agree
    • BlueJeans enables teams to work productively how and where they want: Agree

BlueJeans Case Study

Large Enterprise Banking Company

Introduction

This case study of a large enterprise banking company is based on a June 2018 survey of BlueJeans customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

I’ve highly recommended BlueJeans to all business units and training other administrators to get familiar with the technology and its capabilities. Skype can’t be used outside the companies network, so Skype wouldn’t work if we tried to connect with external clients. Because of BlueJeans, we are saving on travel. We have the ability to share presentations and draw on our global expertise (offshore) to provide knowledge without having to fly them to Australia.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans:

  • Prompted to invest in BlueJeans after experiencing the following challenges:
    • An inability to easily connect their existing video conferencing investments across meetings
    • Poor collaboration across remote teams, external partners, agencies, and/or consultants
    • Needing to reduce travel expenditures
  • BlueJeans replaced or was chosen over the following vendors:
    • Skype for Business
    • Polycom
    • Cisco (Telepresence or Spark)
    • Zoom

Use Case

The key features and functionalities of BlueJeans that the surveyed company uses:

  • Uses the following App integrations with BlueJeans:
    • Microsoft Office365
    • Microsoft Outlook
  • Invested into BlueJeans because of its:
    • Ease of use (requires little-to-no training)
    • Video quality
    • Audio quality
    • Integrations with collaboration, productivity, scheduling tools
    • Management & analytics functionality
  • Finds value in the following BlueJeans capabilities/features compared to other vendors they have used:
    • User experience
    • Video quality
    • Audio quality
    • Reliability
    • Ability to use on mobile

Results

The surveyed company achieved the following results with BlueJeans:

  • Agrees with the following statements:
    • BlueJeans saves them money by consolidating video, audio, and web conferencing costs into a single meetings platform: Agree
    • Using BlueJeans to interview candidates helps them attract a modern workforce: Agree
    • Using BlueJeans enables IT/AV teams to support more meetings with the same or fewer resources: Agree
    • BlueJeans with Dolby Voice has improved meeting productivity due to better audio and noise reduction: Agree
    • BlueJeans helps them build a stronger internal company culture: Agree
    • BlueJeans enables teams to work productively how and where they want: Agree
  • Rates the annual dollar savings they’ve experienced since moving to BlueJeans:
    • Audio conferencing provider/subscriptions: $25K – 99K
    • Legacy Web conferencing subscription: $25K – 99K
    • Legacy Webinar platform subscription: $25K – 99K
    • Video Conferencing Hardware, e.g. MCU or Telepresence systems: $25K – 99K
    • Telephone or other audio conferencing equipment: $25K – 99K
    • Maintenance contracts for audio/visual conferencing hardware: $25K – 99K
    • Proprietary video conferencing services: $25K – 99K
    • Professional Services: $25K – 99K
  • Saved over $200,000 across all areas since using BlueJeans.
  • Achieved the following quantifiable benefits since using BlueJeans:
    • Annual savings due to enhanced productivity
    • Annual travel savings
    • Annual savings in offices/facilities investments

BlueJeans Case Study

Educational Institution

Introduction

This case study of a educational institution is based on a July 2018 survey of BlueJeans customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“Because of BlueJeans, better communication means better workflow.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select BlueJeans:

  • Prompted to invest in BlueJeans after experiencing the following challenges:
    • An inability to easily connect their existing video conferencing investments across meetings
    • Poor collaboration across remote teams, external partners, agencies, and/or consultants
  • BlueJeans replaced or was chosen over the following vendors:
    • GoTo Meeting
    • Skype for Business

Use Case

The key features and functionalities of BlueJeans that the surveyed organization uses:

  • Uses the following App integrations with BlueJeans:
    • Microsoft Outlook
    • Skype for Business
  • Invested into BlueJeans because of its:
    • Ease of use (requires little-to-no training)
    • Video quality
    • Audio quality
    • Ability to work in browsers with WebRTC and no app download required
  • Finds value in the following BlueJeans capabilities/features compared to other vendors they have used:
    • Not needing to be downloaded for external users
    • Ability to manage, monitor, and troubleshoot meetings, rooms and/or events

Results

The surveyed organization achieved the following results with BlueJeans:

  • Agrees with the following statements:
    • BlueJeans helps them improve employee productivity with a simple user experience: Strongly agree
    • BlueJeans saves them money by consolidating video, audio, and web conferencing costs into a single meetings platform: Strongly agree
    • BlueJeans enables them to get more value out of their existing video conferencing systems: Strongly agree
    • Using BlueJeans to interview candidates helps them attract a modern workforce: Strongly agree
    • BlueJeans with Dolby Voice has improved meeting productivity due to better audio and noise reduction: Strongly agree
    • BlueJeans helps them build a stronger internal company culture: Strongly agree
    • BlueJeans enables teams to work productively how and where they want: Strongly agree
  • Achieved the following quantifiable benefits since using BlueJeans:
    • Annual travel savings

BlueJeans Case Study

Large Enterprise Media & Entertainment Company

Introduction

This case study of a large enterprise media & entertainment company is based on a June 2018 survey of BlueJeans customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Since using BlueJeans, our directors do not need to travel as often to attend Board Meetings.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans:

  • Prompted to invest in BlueJeans after experiencing the following challenges:
    • An inability to easily connect their existing video conferencing investments across meetings
    • Limited visibility into meeting status or reporting capabilities across VC platforms

Use Case

The key features and functionalities of BlueJeans that the surveyed company uses:

  • Uses the following App integrations with BlueJeans:
    • Microsoft Office365
    • Microsoft Outlook
  • Invested into BlueJeans because of its:
    • Ease of use (requires little-to-no training)
    • Video quality
    • Audio quality
    • Management & analytics functionality
    • Consistent and unified experience across desktop, mobile, and rooms
    • Consistent and unified experience across Windows, Mac, iOS, and Android platforms
  • Finds value in the following BlueJeans capabilities/features compared to other vendors they have used:
    • Video quality
    • Audio quality
    • Reliability
    • Ability to use on mobile
    • Not needing to be downloaded for external users

Results

The surveyed company achieved the following results with BlueJeans:

  • Agrees with the following statements:
    • BlueJeans helps them improve employee productivity with a simple user experience: Strongly agree
    • Using BlueJeans helps teams complete projects faster: Agree
    • BlueJeans saves them money by consolidating video, audio, and web conferencing costs into a single meetings platform: Strongly agree
    • BlueJeans enables them to get more value out of their existing video conferencing systems: Strongly agree
    • BlueJeans enables teams to do their best work: Agree
    • Using BlueJeans to interview candidates helps them attract a modern workforce: Strongly agree
    • Using BlueJeans enables IT/AV teams to support more meetings with the same or fewer resources: Strongly agree
    • BlueJeans with Dolby Voice has improved meeting productivity due to better audio and noise reduction: Strongly agree
    • BlueJeans helps them build a stronger internal company culture: Strongly agree
    • BlueJeans enables teams to work productively how and where they want: Agree
  • Rates the annual dollar savings they’ve experienced since moving to BlueJeans:
    • Audio conferencing provider/subscriptions: $25K – 99K
    • Video Conferencing Hardware, e.g. MCU or Telepresence systems: $25K – 99K
    • Telephone or other audio conferencing equipment: $25K – 99K
    • Maintenance contracts for audio/visual conferencing hardware: $25K – 99K
  • Saved over $100,000 across all areas since using BlueJeans.
  • Achieved the following quantifiable benefits since using BlueJeans:
    • Annual travel savings
    • Annual savings in offices/facilities investments



More Research on BlueJeans by Verizon