TechValidate Research on Trello

These pages present data that TechValidate has sourced via direct research with verified customers and users of Trello. TechValidate stands behind the authenticity of all published data. Learn more »

2,939 Customers Surveyed

21,607 Data Points Collected

140 Published TechFacts

27 Published Charts

1 Published Case Study

Selected Research Highlights

Trello Customer Testimonial

When COVID hit our workforce, Trello allowed us to take work that was driven by hard copy documents, and turn it into a 100% digital process. This allowed us to move our entire team from in-office to remote work without missing a beat.

Chris Campbell, Business Project Manager, The Word For You Today

Trello Customer Statistic

58% of Trello Enterprise customers use Trello as their daily to-do list.


Trello Customer Research

Top Use-Cases Across Trello

How do you use Trello?

Ongoing Project Management
Daily To-Do List
Team Meetings
Team Onboarding
Asset or Resource Hub
Team Brainstorms
Product Roadmapping
Editorial/Social Media Calendar
Team Retrospectives
Invoice/Inventory Tracking

Trello Case Study

Sprout Social


This case study of Sprout Social is based on a September 2020 survey of Trello customers by TechValidate, a 3rd-party research service.

“My team used to have weekly stand-ups to chat through the progress of our work. Now that we’ve switched to a remote environment we naturally have more virtual meetings. We’ve had to reevaluate how we spend our time and with the use of Trello, can now limit the number of meetings we have regarding specific projects. We can turn to Trello for updates rather than hopping into meetings. "


The business challenges that led the profiled company to evaluate and ultimately select Trello:

  • Use Trello:
    • To manage projects and work
    • For the ease of use and implementation

Use Case

The key features and functionalities of Trello that the surveyed company uses:

  • Outside of boards, lists, and cards, they said that the following have been most beneficial to their tem and workflows:
    • Attachments
    • Card covers and colors
    • Checklists
    • Due dates
    • Labels
  • Said that the following have been the most valuable for team management and administrative control:
    • Board visibility management (ex. public boards)
    • Membership controls (Team admins, Team members, Observers)
  • Said the following teams are using Trello:
    • Human Resources


The surveyed company achieved the following results with Trello:

  • Said they have experienced the following since using Trello:
    • More efficient collaboration across teams and projects
    • Visibility and transparency on goals and outcomes
    • Clarity around project and task ownership, deadlines, and blockers
    • Improved communication between co-workers and teams
    • Increased team productivity
  • Said that Trello has improved their team’s productivity by 65-80%.

Trello Customer Research

Which benefits have you and your teams experienced since using Trello?

Visibility and transparency on goals and outcomes
More efficient collaboration across teams and projects
Clarity around project and task ownership, deadlines, and blockers
Improved communication between co-workers and teams
An easier transition to remote work
Increased team productivity
Saved time on work with automations of tasks and processes with Butler
More security against data threats and loss of information

More to Explore

About Trello

Trello is a web-based Kanban-style list-making application which is a subsidiary of Atlassian. Originally created by Fog Creek Software in 2011, it was spun out to form the basis of a separate company in 2014 and later sold to Atlassian in January 2017. The company is based in New York City, U.S.

Trello Website   Atlassian Website