TechValidate Research on Trello

These pages present data that TechValidate has sourced via direct research with verified customers and users of Trello. TechValidate stands behind the authenticity of all published data. Learn more »



1,515 Customers Surveyed

12,565 Data Points Collected

68 Published TechFacts

9 Published Charts

1 Published Case Study



Selected Research Highlights


Trello Customer Testimonial

I recommend Trello because it’s not email

Jimmy Tran, Makerspace Educator, Berkeley Unified School District

Trello Customer Research

Which benefits have you and your teams experienced since using Trello?

Visibility and transparency on goals and outcomes
75%
More efficient collaboration across teams and projects
72%
Clarity around project and task ownership, deadlines, and blockers
61%
Improved communication between co-workers and teams
53%
An easier transition to remote work
44%
Increased team productivity
42%
Saved time on work with automations of tasks and processes with Butler
20%
More security against data threats and loss of information
8%
Other
2%

Trello Case Study

Sprout Social

Introduction

This case study of Sprout Social is based on a September 2020 survey of Trello customers by TechValidate, a 3rd-party research service.

“My team used to have weekly stand-ups to chat through the progress of our work. Now that we’ve switched to a remote environment we naturally have more virtual meetings. We’ve had to reevaluate how we spend our time and with the use of Trello, can now limit the number of meetings we have regarding specific projects. We can turn to Trello for updates rather than hopping into meetings. "

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Trello:

  • Use Trello:
    • To manage projects and work
    • For the ease of use and implementation

Use Case

The key features and functionalities of Trello that the surveyed company uses:

  • Outside of boards, lists, and cards, they said that the following have been most beneficial to their tem and workflows:
    • Attachments
    • Card covers and colors
    • Checklists
    • Due dates
    • Labels
  • Said that the following have been the most valuable for team management and administrative control:
    • Board visibility management (ex. public boards)
    • Membership controls (Team admins, Team members, Observers)
  • Said the following teams are using Trello:
    • Human Resources

Results

The surveyed company achieved the following results with Trello:

  • Said they have experienced the following since using Trello:
    • More efficient collaboration across teams and projects
    • Visibility and transparency on goals and outcomes
    • Clarity around project and task ownership, deadlines, and blockers
    • Improved communication between co-workers and teams
    • Increased team productivity
  • Said that Trello has improved their team’s productivity by 65-80%.

Trello Customer Research

Beyond boards, lists, and cards, which Trello features have been most beneficial to your team and workflows?

Checklists
76%
Due dates
70%
Labels
62%
Attachments
50%
Board and card templates
41%
Power-Ups
35%
Card covers and colors
34%
Email-to-board
23%
Butler automation
21%

Trello Customer Testimonial

I recommend the Slack Power-Up in Trello. I don’t have to message anyone anymore that I am done with something and pass it back to them!

Katerina Ziotopoulou, Owner, University of California, Davis



More to Explore



About Trello

Trello is a web-based Kanban-style list-making application which is a subsidiary of Atlassian. Originally created by Fog Creek Software in 2011, it was spun out to form the basis of a separate company in 2014 and later sold to Atlassian in January 2017. The company is based in New York City, U.S.

Trello Website   Atlassian Website