Trello Research Charts | TechValidate

Trello Customer Research

Do you use Trello for personal work, teamwork, or both?

Personal and team work	52%
Team work only	38%
Personal work only	9%
Other	0%

Trello Customer Research

Trello Free

How do you get started on a new project when using Trello?

I create my own boards from scratch	77%
I get invited to pre-existing board	33%
I use a Trello template	24%
Other	5%

Trello Customer Research

Which device(s) do you use Trello on?

Desktop app	97%
Mobile app	43%

Trello Customer Research

How do you use Trello?

Ongoing Project Management	78%
Daily To-Do List	69%
Team Meetings	23%
Team Onboarding	18%
Asset or Resource Hub	15%
Team Brainstorms	14%
Product Roadmapping	12%
Editorial/Social Media Calendar	9%
CRM	7%
Team Retrospectives	7%
Invoice/Inventory Tracking	5%
Other	9%

Trello Customer Research

Which device(s) do you use Trello on?

Desktop app	95%
Mobile app	58%

Trello Customer Research

Top Use-Cases Across Trello

How do you use Trello?

Ongoing Project Management	82%
Daily To-Do List	66%
Team Meetings	23%
Team Onboarding	21%
Asset or Resource Hub	17%
Team Brainstorms	16%
Product Roadmapping	15%
Editorial/Social Media Calendar	12%
CRM	7%
Team Retrospectives	6%
Invoice/Inventory Tracking	5%
Other	9%

Trello Customer Research

Do you use Trello for personal work, teamwork, or both?

Personal and team work	54%
Team work only	40%
Personal work only	6%

Trello Customer Research

How do you get started on a new project when using Trello?

I create my own boards from scratch	76%
I get invited to pre-existing board	38%
I use a Trello template	21%
Other	5%

Trello Customer Research

How do you use Trello?

Ongoing Project Management	87%
Daily To-Do List	59%
Product Roadmapping	25%
Team Onboarding	23%
Editorial/Social Media Calendar	19%
Team Brainstorms	19%
Asset or Resource Hub	18%
CRM	16%
Team Meetings	16%
Invoice/Inventory Tracking	7%
Team Retrospectives	5%
Other	11%

Trello Customer Research

Do you use Trello for personal work, teamwork, or both?

Personal and team work	57%
Team work only	39%
Personal work only	3%
Other	1%

Trello Customer Research

How do you use Trello?

Ongoing Project Management	90%
Daily To-Do List	64%
Team Meetings	26%
Team Onboarding	24%
Asset or Resource Hub	21%
Editorial/Social Media Calendar	19%
Product Roadmapping	18%
Team Brainstorms	18%
CRM	8%
Invoice/Inventory Tracking	5%
Team Retrospectives	5%

Trello Customer Research

How do you get started on a new project when using Trello?

I create my own boards from scratch	75%
I get invited to pre-existing board	35%
I use a Trello template	28%

Trello Customer Research

Do you use Trello for personal work, teamwork, or both?

Personal and team work	57%
Team work only	39%
Personal work only	3%

Trello Customer Research

Trello Enterprise

To your knowledge, which teams at your organization use Trello?

Operations	46%
Product	38%
IT	31%
Marketing	27%
Design	26%
Engineering	24%
Human Resources	24%
Sales	23%
Support	23%
Finance	18%
Legal	7%
Other	15%

Trello Customer Research

Do you use Trello for personal work, teamwork, or both?

Team work only	53%
Personal and team work	40%
Personal work only	6%

Trello Customer Research

Trello Enterprise

How do you get started on a new project when using Trello?

I create my own boards from scratch	56%
I get invited to pre-existing board	48%
I use a Trello template	35%
Other	7%

Trello Customer Research

Top Trello Enterprise Use-Cases

How do you use Trello?

Ongoing Project Management	71%
Daily To-Do List	58%
Team Meetings	24%
Team Onboarding	24%
Team Brainstorms	19%
Product Roadmapping	17%
Asset or Resource Hub	12%
Team Retrospectives	10%
Editorial/Social Media Calendar	6%
Invoice/Inventory Tracking	5%
CRM	1%

Trello Customer Research

Top benefits teams experience when using Trello?

Improved communication between co-workers and teams	74%
Less time spent looking for information	62%
Increased alignment on goals and projects	52%
Increased team productivity	46%
Increased understanding of ownership	45%
Decrease in missed deadlines	32%
Fewer meetings	20%

Trello Customer Research

How much has Trello improved your team productivity?

10-25%	22%
25-35%	21%
35-50%	13%
50-65%	13%
65-80%	12%
0-10%	11%
80-100%	6%
100%+	2%

Trello Customer Research

Which benefits have you and your teams experienced since using Trello?

Visibility and transparency on goals and outcomes	75%
More efficient collaboration across teams and projects	72%
Clarity around project and task ownership, deadlines, and blockers	61%
Improved communication between co-workers and teams	53%
An easier transition to remote work	44%
Increased team productivity	42%
Saved time on work with automations of tasks and processes with Butler	20%
More security against data threats and loss of information	8%
Other	2%

Trello Customer Research

Which teams are using Trello?

Support	42%
Engineering	37%
Product	36%
Marketing	34%
Design	32%
Sales	26%
Human Resources	19%
Legal	7%
Other	17%

Trello Customer Research

Which team features have been the most valuable for team management and administrative control?

Board visibility management (ex. public boards)	68%
Membership controls (Team admins, Team members, Observers)	65%
Power-Up administration	22%
Attachment restrictions	9%
Bulk export	9%

Trello Customer Research

If you use Trello Power-Ups, which ones do you find most valuable?

Slack	50%
Calendar	45%
Custom fields	28%
Google Drive	27%
Dropbox	14%
Other Atlassian products (Confluence, Jira, etc.)	8%
Zapier	5%
Other	12%

Trello Customer Research

Beyond boards, lists, and cards, which Trello features have been most beneficial to your team and workflows?

Checklists	76%
Due dates	70%
Labels	62%
Attachments	50%
Board and card templates	41%
Power-Ups	35%
Card covers and colors	34%
Email-to-board	23%
Butler automation	21%

Trello Customer Research

Which tools did you evaluate before choosing Trello?

Asana	18%
Monday.com	12%
Microsoft Teams	34%
Airtable	7%
Smartsheet	13%
Other	29%

Trello Customer Research

Which tools did you evaluate before choosing Trello?

Microsoft Teams	34%
Jira by Atlassian	32%
Asana	18%
Smartsheet	13%
Monday.com	12%
Airtable	7%
Other	29%

Trello Customer Research

What were the top reasons you decided to use Trello?

Manage projects and work	86%
Ease of use and implementation	52%
Have a single source of truth for teamwork	38%
Customize workflows	30%
Equip a remote workforce	29%
Replace other tools	21%
We use other Atlassian tools and wanted to standardize across teams	6%
Other	7%

TechValidate Research on Trello

27 Charts

Trello Free

Top Use-Cases Across Trello

Trello Enterprise

Trello Enterprise

Top Trello Enterprise Use-Cases

Top benefits teams experience when using Trello?