TechValidate Research on Trello

9 Charts


Trello Customer Research

How much has Trello improved your team productivity?

10-25%
22%
25-35%
21%
35-50%
13%
50-65%
13%
65-80%
12%
0-10%
11%
80-100%
6%
100%+
2%

Trello Customer Research

Which benefits have you and your teams experienced since using Trello?

Visibility and transparency on goals and outcomes
75%
More efficient collaboration across teams and projects
72%
Clarity around project and task ownership, deadlines, and blockers
61%
Improved communication between co-workers and teams
53%
An easier transition to remote work
44%
Increased team productivity
42%
Saved time on work with automations of tasks and processes with Butler
20%
More security against data threats and loss of information
8%
Other
2%

Trello Customer Research

Which teams are using Trello?

Support
42%
Engineering
37%
Product
36%
Marketing
34%
Design
32%
Sales
26%
Human Resources
19%
Legal
7%
Other
17%

Trello Customer Research

Which team features have been the most valuable for team management and administrative control?

Board visibility management (ex. public boards)
68%
Membership controls (Team admins, Team members, Observers)
65%
Power-Up administration
22%
Attachment restrictions
9%
Bulk export
9%

Trello Customer Research

If you use Trello Power-Ups, which ones do you find most valuable?

Slack
50%
Calendar
45%
Custom fields
28%
Google Drive
27%
Dropbox
14%
Other Atlassian products (Confluence, Jira, etc.)
8%
Zapier
5%
Other
12%

Trello Customer Research

Beyond boards, lists, and cards, which Trello features have been most beneficial to your team and workflows?

Checklists
76%
Due dates
70%
Labels
62%
Attachments
50%
Board and card templates
41%
Power-Ups
35%
Card covers and colors
34%
Email-to-board
23%
Butler automation
21%

Trello Customer Research

Which tools did you evaluate before choosing Trello?

Asana
18%
Monday.com
12%
Microsoft Teams
34%
Airtable
7%
Smartsheet
13%
Other
29%

Trello Customer Research

Which tools did you evaluate before choosing Trello?

Microsoft Teams
34%
Jira by Atlassian
32%
Asana
18%
Smartsheet
13%
Monday.com
12%
Airtable
7%
Other
29%

Trello Customer Research

What were the top reasons you decided to use Trello?

Manage projects and work
86%
Ease of use and implementation
52%
Have a single source of truth for teamwork
38%
Customize workflows
30%
Equip a remote workforce
29%
Replace other tools
21%
We use other Atlassian tools and wanted to standardize across teams
6%
Other
7%



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