TechValidate Research on SolarWinds

548 TechFacts – Page 6 of 19


SolarWinds Customer Satisfaction Rating

Government Contractor Testimonial

A Systems Engineer at a large enterprise computer services company would be likely to recommend SolarWinds for this reason:

Good product, but does have some room for improvement.

SolarWinds Customer Satisfaction Rating

Virginia K-12 Education Customer Testimonial

An IT Professional at an educational institution would be very likely to recommend SolarWinds for this reason:

Dameware Mini Remote Control software is a lifesaver.

SolarWinds Customer Fact

Department of Energy Use Case

Department of Energy, Oak Ridge is a regular user of the following SolarWinds products:

  • Network management
  • Systems, applications, servers, and storage monitoring
  • Security and compliance
  • Remote support and IT help desk
  • Database management and performance

SolarWinds Customer Satisfaction Rating

Washington State Government Testimonial

A Network Administrator at a state & local government would be very likely to recommend SolarWinds for this reason:

SolarWinds products do what I need them to do.

SolarWinds Customer Testimonial

Government Contractor Use Case

We use the Orion Platform for network monitoring and Dameware for remote desktop.

Help Desk Manager, Medium Enterprise Government Company

SolarWinds Customer Testimonial

Government Contractor Use Case

We use SolarWinds to meet the ongoing requirements of our clients.

Executive, Global 500 Automotive & Transport Company

SolarWinds Customer Satisfaction Rating

Texas State Government Testimonial

A Network Administrator at a state & local government would be very likely to recommend SolarWinds for this reason:

I would recommend SolarWinds based on the capabilities of the products.

SolarWinds Customer Testimonial

Higher Education Customer Testimonial

None of the SolarWinds products we rely on were affected by the recent security incident.

IT Director, Educational Institution

SolarWinds Customer Testimonial

Kansas Local Government Customer Testimonial

SolarWinds support was very helpful with a recent issue we had with our installation and provided quick and knowledgeable support.

Network Administrator, State & Local Government

SolarWinds Customer Testimonial

Texas Local Government Use Case

Following the security incident, we utilized SolarWinds support team to ensure our environment was rebuilt properly and our current setup was following best practices.

Network Administrator, State & Local Government

SolarWinds Customer Testimonial

Higher Education Customer Testimonial

We actually were behind on our versions, so we were not on the vulnerable versions of the software. Since then we have updated to the latest using new hardware, as part of a planned project. We trust SolarWinds has learned from this and it will not happen again.

IT Director, Educational Institution

SolarWinds Customer Testimonial

Virginia K-12 Education Customer Testimonial

Regarding our use of SolarWinds products, we had no security concerns.

Network Engineer, Educational Institution

SolarWinds Customer Testimonial

Government Contractor Use Case

We will be using the SolarWinds Orion Platform extensively in the future.

IT Manager, Global 500 Aerospace & Defense Company

SolarWinds Customer Testimonial

Texas K-12 Education Customer Testimonial

We received a check-in call, and reported no issues with our SolarWinds products.

IT Director, Educational Institution

SolarWinds Customer Testimonial

Government Contractor Use Case

We use SolarWinds products for patch management and general monitoring. In the future I would like to use it more for a platform for managing the environment with scripts that run remotely on windows.

IT Manager, Global 500 Aerospace & Defense Company

SolarWinds Customer Testimonial

We primarily use SolarWinds products for system and application monitoring.

Network Engineer, State & Local Government

SolarWinds Customer Testimonial

Department of Homeland Security Use Case

For network monitoring, we use SolarWinds.

Logistics Manager, Federal Government

SolarWinds Customer Testimonial

Higher Education Customer Use Case

We use SolarWinds SAM, UDT, NPM, and NTA modules regularly to monitor devices across our network. We don’t plan on changing this any time soon.

IT/Systems Administrator, Educational Institution

SolarWinds Customer Testimonial

Tribal Customer Use Case

We use SolarWinds helpdesk management and remote support software.

IT Director, State & Local Government

SolarWinds Customer Testimonial

DOD Contractor Use Case

We currently use SolarWinds for network monitoring and configuration management with Network Performance Monitor and Network Configuration Manager. And would like to use NetFlow Performance Analyzer more.

Systems Engineer, Large Enterprise Computer Services Company

SolarWinds Customer Testimonial

Virginia K-12 Education Customer Use Case

I continue to use SolarWinds remote control programs to support users as I work in multiple locations.

IT Professional, Educational Institution

SolarWinds Customer Testimonial

Wisconsin K-12 Education Customer Use Case

We use SolarWinds products for performance monitoring on network equipment and backing up configurations of network devices.

Network Administrator, Educational Institution

SolarWinds Customer Testimonial

California County Government Use Case

We use SolarWinds products for device/service/process monitoring, user tracking, and bandwidth allocation/usage.

IT/Systems Administrator, Educational Institution

SolarWinds Customer Testimonial

Washington State Government Customer Use Case

We use SolarWinds products for monitoring our equipment and security, and plan to keep using them this way.

Network Administrator, State & Local Government

SolarWinds Customer Testimonial

California Healthcare Company

We are using SolarWinds products for monitoring network availability and issue identification.

Database Administrator (DBA), Medium Enterprise Healthcare Company

SolarWinds Customer Testimonial

US Navy Use Case

We plan to keep the same use of SolarWinds products, with network monitoring.

Controller, Federal Government

SolarWinds Customer Testimonial

Texas K-12 Education Customer Use Case

We use SolarWinds products in our environment for backbone monitoring.

IT Director, Educational Institution

SolarWinds Customer Testimonial

Department of Homeland Security Testimonial

SolarWinds support for our organization following the recent security incident was responsive.

Logistics Manager, Federal Government

SolarWinds Customer Testimonial

Higher Education Testimonial

It seems like the recent security concerns have been addressed and a conscientious effort has been made to stay on top of any potential future risks.

IT/Systems Administrator, Educational Institution

SolarWinds Customer Testimonial

DOD Contractor Testimonial

During recent security event, support was good. We were required to build new servers and re-install, but it went well.

Systems Engineer, Large Enterprise Computer Services Company




More Research on SolarWinds