TechValidate Research on SolarWinds

These pages present data that TechValidate has sourced via direct research with verified customers and users of SolarWinds. TechValidate stands behind the authenticity of all published data. Learn more »



941 Customers Surveyed

7,024 Data Points Collected

427 Published TechFacts

14 Published Charts

279 Published Case Studies



Featured Research Collections for SolarWinds

Curated collections and slideshows of TechValidate research data on SolarWinds.



Selected Research Highlights


SolarWinds Government Case Study

DOE Lab Case Study

Introduction

This case study of a federal government is based on a September 2016 survey of SolarWinds Government customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select SolarWinds Government:

  • IT challenges their agency faced prior to implementing SolarWinds’ products:
    • Network visibility.

Use Case

The key features and functionalities of SolarWinds Government that the surveyed organization uses:

  • Regular user in the following SolarWind product areas:
    • Network Management
  • Uses SolarWinds’ products across multiple departments / locations, but not whole agency.
  • Agency use cases for leveraging SolarWinds’ products:
    • To monitor network performance
    • To troubleshoot network problems or outages
    • To monitor system/server health
    • To monitor application and database health
    • alerting

Results

The surveyed organization achieved the following results with SolarWinds Government:

  • Results they were able to produce using SolarWinds’ products:
    • Monitoring and alerting
  • Favorite SolarWinds’ products:
    • Network Performance Monitor
    • Network Configuration Manager
    • User Device Tracker
  • Purchased their SolarWinds’ products because of:
    • Group decision

SolarWinds Customer Research

55% of Respondents Saved 6+ Hours/Week

How much time have the SolarWinds security products you use saved your team when reporting on compliance with security policies, including reports for specific regulations (HIPAA, PCI, etc.)?

1 – 5 hours per week: 45%
6 – 10 hours per week: 26%
11 – 20 hours per week: 13%
21 – 30 hours per week: 13%
31 – 40 hours per week: 0%
> 40 hours per week: 3%

SolarWinds Government Customer Testimonial

City of White Plains New York Testimonial

Network Performance Monitor is our favorite, it gives us a full topology of our network.

Gregory Rivera, Network Engineer, City of White Plains

SolarWinds Customer Satisfaction

84% of organizations are likely to recommend SolarWinds.

SolarWinds Government Case Study

Florida County Government Case Study

Introduction

This case study of a state & local government is based on an October 2019 survey of SolarWinds Government customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“I like SolarWinds system monitoring. It is a good program.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select SolarWinds Government:

  • IT challenges their agency faced prior to implementing SolarWinds products:
    • Lack of visibility into the problems leading to network performance or capacity issues
    • Not having the tools to troubleshoot network problems or outages
    • Lack of visibility into system/server health

Use Case

The key features and functionalities of SolarWinds Government that the surveyed organization uses:

  • Regular user in the following SolarWinds product areas:
    • Network management
    • Systems, applications, servers, and storage monitoring
  • Uses SolarWinds products across whole organization
  • Agency use cases for leveraging SolarWinds products:
    • To monitor network performance
    • To monitor system/server health
    • To monitor application and database health

Results

The surveyed organization achieved the following results with SolarWinds Government:

  • Results they were able to produce using SolarWinds products:
    • Improve system and application monitoring and troubleshooting
  • Favorite SolarWinds products:
    • Network Performance Monitor
    • Server & Application Monitor
    • Engineer’s Toolset
  • Purchased their SolarWinds products because of:
    • Experience with other SolarWinds products

SolarWinds Customer Research

30% of Respondents Have Reduced Security Incidents by 11%+

Since you started using SolarWinds products, have you had a reduction in security incidents?

Yes, by more than 40% annually
5%
Yes, by 31 – 40% annually
7%
Yes, by 21 – 30% annually
9%
Yes, by 11 – 20% annually
9%
Yes, by 1 – 10% annually
28%
No reduction in incidents
42%


More to Explore



About SolarWinds

SolarWinds delivers powerful, affordable, and easy-to-use IT solutions to government and education to monitor agencies to monitor and manage networks and systems, streamline support operations, and ensure security and compliance.

  SolarWinds Website