TechValidate Research on SolarWinds

548 TechFacts – Page 10 of 19


SolarWinds Government Customer Satisfaction Rating

Texas Higher Education Testimonial

An IT Director at a higher education institute would be very likely to recommend SolarWinds Government for this reason:

SolarWinds makes good products that are easy to use.

SolarWinds Government Customer Satisfaction Rating

Central Texas College Testimonial

Nick Darnell, an IT/Systems Administrator at Central Texas College, would be very likely to recommend SolarWinds Government for this reason:

The tools available are very thorough.

SolarWinds Government Customer Satisfaction Rating

California Local Government Testimonial

A System Analyst at a state & local government would be very likely to recommend SolarWinds Government for this reason:

I like working with SolarWinds.

SolarWinds Government Customer Satisfaction Rating

Pennsylvania County Government Testimonial

An IT/Systems Administrator at a cultural institution would be likely to recommend SolarWinds Government for this reason:

SolarWinds works well.

SolarWinds Government Customer Satisfaction Rating

City of Fort Worth Texas Testimonial

Don Atchison, an IT Manager at City of Fort Worth, would be very likely to recommend SolarWinds Government for this reason:

SolarWinds provides very useful tools.

SolarWinds Government Customer Testimonial

California Local Government Testimonial

I like Network Topology Mapper; it provides insight into our connectivity.

System Analyst, State & Local Government

SolarWinds Government Customer Testimonial

Central Texas College Testimonial

Server & Application Monitor provides all needed monitoring for hardware related issues in our Datacenter.

Nick Darnell, IT/Systems Administrator, Central Texas College

SolarWinds Government Customer Testimonial

California Local Government Testimonial

Network Performance Monitor allows us to monitor bandwidth and network utilization and alert on issues in real-time.

IT Manager, State & Local Government

SolarWinds Government Customer Testimonial

Maryland State Government Testimonial

Network Performance Monitor gives notifications when a device or circuit goes down and discovers the underlying issues to be addressed.

Systems Administrator, State & Local Government

SolarWinds Government Customer Testimonial

Bartlesville Oklahoma Public Schools Testimonial

My favorite SolarWinds product is Web Help Desk.
We use it every day and couldn’t effectively run the department without it.

Lori Patterson, IT Director, Bartlesville Public Schools

SolarWinds Government Customer Testimonial

Wisconsin Public Schools Testimonial

We use Web Help Desk to provide ticketing and data that we have used to increase staffing.

Patrick Lehman, Technical Support, Wisconsin Public Schools

SolarWinds Government Customer Testimonial

California County Government Testimonial

My favorite is Server & Application Monitor. It lets me know issues before they become problems.

IT Manager, Educational Institution

SolarWinds Government Customer Testimonial

Illinois Public Schools Testimonial

Dameware Remote Support is my favorite. It allows me to resolve many issues quickly without forcing the user to wait until I can drive across town to their site.

Darin Hostetter, IT Director, Illinois Public Schools

SolarWinds Government Customer Testimonial

Texas Higher Education Testimonial

My favorite SolarWinds product is NetFlow Traffic Analyzer. It is easy to use.

IT Director, Higher Education

SolarWinds Government Customer Testimonial

Washington K-12 Education Testimonial

Dameware is my favorite SolarWinds product.

IT Director, Educational Institution

SolarWinds Government Customer Testimonial

Wisconsin County Government Testimonial

Network Performance Monitor is my favorite SolarWinds product.

Network Administrator, Medium Enterprise Government Company

SolarWinds Government Customer Testimonial

Texas A&M University Testimonial

I like Server & Application Monitor because it gives us real-time status of server health.

James Williams, Systems Administrator, Texas A&M University

SolarWinds Government Customer Testimonial

Louisiana K-12 Education Testimonial

Network Performance Monitor is our favorite.
We know about problems and issues as they happen and can take immediate steps to remediate.

IT Director, Educational Institution

SolarWinds Government Customer Testimonial

Minnesota Higher Education Testimonial

Network Performance Monitor has much more thorough out-of-box monitoring than our previous product.

Network Engineer, Higher Education

SolarWinds Government Customer Testimonial

Massachusetts State Government Testimonial

Network Performance Monitor is my favorite — it’s the core of SolarWinds and the most useful.

IT Director, State & Local Government

SolarWinds Government Customer Testimonial

City of Fort Worth Texas Testimonial

SAM is our favorite SolarWinds product – it is a great help for monitoring and alerting.

Don Atchison, IT Manager, City of Fort Worth

SolarWinds Government Customer Testimonial

New Mexico Higher Education Testimonial

I like NetFlow Traffic Analyzer, the NetFlow interface helps me track down specific hosts/connections causing problems on the network.

Network Engineer, Educational Institution

SolarWinds Government Customer Testimonial

Indiana Higher Education Testimonial

Web Help Desk has been an invaluable tool to multiple support areas in our IT department. It makes ticket entry easier, ticket updates quicker, ticket histories easier to follow, and reporting “at a glance” when a quick check of numbers is needed.

Help Desk Manager, Educational Institution

SolarWinds Government Customer Testimonial

Oklahoma K-12 Education Testimonial

Network Performance Monitor is my favorite. It allows me to see the status/health of all the monitored devices across my organization in a single location and lets me drill down for more detailed information. I can get alerts to more proactively address problems before they become a visible issue to our users.

Network Administrator, Educational Institution

SolarWinds Government Customer Testimonial

Washington Local Government Testimonial

My favorite is SAM. Being able to see the health status of our hosts and VMs and network infrastructure along with alerting is a key piece of our response and support mechanisms.

Operations Manager, State & Local Government

SolarWinds Government Customer Testimonial

Minnesota County Government Testimonial

SolarWinds products are valuable in revealing network information or configuring a network.

Network Administrator, State & Local Government

SolarWinds Government Customer Testimonial

Pennsylvania State Government Testimonial

Network Performance Monitor gives us insight into network performance and problem resolution that we wouldn’t have otherwise. We also use Microsoft SCOM, which doesn’t handle network issues nearly as well as SolarWinds.

Systems Administrator, State & Local Government

SolarWinds Government Customer Statistic

81% of surveyed customers realized a return on investment payback period of 12 months or less with SolarWinds products.

81%

SolarWinds Government Customer Statistic

SLED User Stat

41% of surveyed customers use SolarWinds products across whole organization.

41%

SolarWinds Government Customer Statistic

SLED User Stat

71% of surveyed customers are regular users of SolarWinds Network management.

71%



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