TechValidate Research on SolarWinds

548 TechFacts – Page 11 of 19


SolarWinds Government Customer Satisfaction Rating

US Courts Testimonial

An IT Director at a federal government would be very likely to recommend SolarWinds Government for this reason:

SolarWinds is simple and puts everything in one screen.

SolarWinds Government Customer Satisfaction Rating

Air Force Testimonial

A Network Administrator at a federal government would be very likely to recommend SolarWinds Government for this reason:

Once people learn what SolarWinds can actually do, it’s amazing.

SolarWinds Government Customer Satisfaction Rating

Air Force Testimonial

A Business Project Manager at a federal government would be very likely to recommend SolarWinds Government for this reason:

The Air Force has a contract to implement SolarWinds at multiple bases.

SolarWinds Government Customer Satisfaction Rating

Pennsylvania State Treasury Testimonial

Jenks Landis, an IT Manager at Pennsylvania Treasury Dept, would be very likely to recommend SolarWinds Government for this reason:

SolarWinds has good products and great support.

SolarWinds Government Customer Satisfaction Rating

Federal Integrator Testimonial

An IT/Systems Administrator at a federal computer services company would be very likely to recommend SolarWinds Government for this reason:

Ease of use, support, and the ability this software gives us to monitor our hardware.

SolarWinds Government Customer Satisfaction Rating

Department of Justice Testimonial

A Chief Information Officer at the Department of Justice would be likely to recommend SolarWinds Government for this reason:

Consistently above average products and support. The only challenge is that when things don’t break, there is no opportunity to go above and beyond.

SolarWinds Government Customer Satisfaction Rating

US Courts Testimonial

A Network Administrator at a federal government would be very likely to recommend SolarWinds Government for this reason:

SolarWinds has very good tools that give you the details you need.

SolarWinds Government Customer Satisfaction Rating

HHS CMS Testimonial

Virginia Collins, a Network Administrator at Centers for Medicaid and Medicare Services\CDAC, would be very likely to recommend SolarWinds Government for this reason:

We are very pleased with the SolarWinds products that we have used. In the near future we will be looking at more products for our network.

SolarWinds Government Customer Satisfaction Rating

Army Testimonial

An IT Manager at a federal government would be very likely to recommend SolarWinds Government for this reason:

I am never disappointed with SolarWinds.

SolarWinds Government Customer Satisfaction Rating

Air Force Testimonial

An IT/Systems Administrator at a federal government would be very likely to recommend SolarWinds Government for this reason:

Dameware is the remote control program our base uses and it is a truly reliable program for remote purposes.

SolarWinds Government Customer Satisfaction Rating

US Army Testimonial

A Systems Administrator at a federal government would be very likely to recommend SolarWinds Government for this reason:

SolarWinds has excellent products

SolarWinds Government Customer Testimonial

Air Force Testimonial

My favorite is being able to see all of our network infrastructure from a glance and get notifications for small things, like power and temperature alarms, that we were not able to see before. I also like the NetFlow module to see how much and what type of data is traversing our backbone.

Network Administrator, Federal Government

SolarWinds Government Customer Testimonial

US Courts Testimonial

SolarWinds helps us get out of “fire-fighting” mode and get out ahead of issues before our customers notice.

Technical Support, Federal Government

SolarWinds Government Customer Testimonial

Pennsylvania State Treasury Testimonial

SolarWinds has a good NOC view and alerting.

Jenks Landis, IT Manager, Pennsylvania Treasury Dept

SolarWinds Government Customer Testimonial

HHS/CMS Testimonial

Currently we only use DPA, which helps our IT Developers with the Database. In the future we would like to use software that monitors network traffic, trace routes, etc.

Virginia Collins, Network Administrator, Centers for Medicaid and Medicare Services\CDAC

SolarWinds Government Customer Satisfaction Rating

Department of Interior Testimonial

A Business Professional at a federal government would be very likely to recommend SolarWinds Government for this reason:

Service has been good and the product has functioned as expected. Connection is reliable.

SolarWinds Government Customer Testimonial

Army Testimonial

NPM and SEM are the best because they zero in on exactly what we have to monitor and improve in our environment.

Compliance Officer, Federal Government

SolarWinds Government Customer Satisfaction Rating

Army Testimonial

A Compliance Officer at a federal government would be very likely to recommend SolarWinds Government for this reason:

SolarWinds is a very good tool to use to ensure our systems remain compliant and our specific threats are monitored.

SolarWinds Government Customer Testimonial

Serco Group Testimonial

Content based information on the console is our favorite feature. It’s also easy to drill down to see the highlighted problem element.

Brijesh Seth, IT Professional, Serco Group plc

SolarWinds Government Customer Satisfaction Rating

Serco Group Testimonial

Brijesh Seth, an IT Professional at Serco Group plc, would be likely to recommend SolarWinds Government for this reason:

SolarWinds products are very flexible and easy to use/maintain.

SolarWinds Government Customer Testimonial

Department of Interior Testimonial

Dameware Remote Support allows me to remote into a user’s machine while they are logged in and I can see what steps they take to cause an error

Technical Support, Federal Government

SolarWinds Government Customer Testimonial

Air Force Testimonial

We leverage NCM for compliance checking/remediation and config change templates

Network Administrator, Federal Government

SolarWinds Government Customer Testimonial

Department of Interior Testimonial

SolarWinds gives us insight into our network and performance

System Analyst, Federal Government

SolarWinds Government Customer Testimonial

Army Testimonial

We like Dameware Remote Support because it provides the ability to assist users in real-time from a central location and has the ability to remotely collect system information.

Systems Administrator, Federal Government

SolarWinds Government Customer Satisfaction Rating

North Carolina K-12 Education Case Study

A Systems Administrator at an educational institution would be likely to recommend SolarWinds Government for this reason:

Ease of use and product features.

SolarWinds Government Customer Satisfaction Rating

Alan Kok, an IT Manager at the City University of New York, would be likely to recommend SolarWinds Government for this reason:

Great solutions in the suite of products, great integration, as well as above average support.

SolarWinds Government Customer Satisfaction Rating

Brevard County Florida K-12 Education Testimonial

Tom Prantl, a Network Administrator at Brevard County Schools, would be very likely to recommend SolarWinds Government for this reason:

I like that SolarWinds keeps me aware of what’s going on with my account.

SolarWinds Government Customer Satisfaction Rating

Texas Local Government Testimonial

A Systems Administrator at a foundation would be likely to recommend SolarWinds Government for this reason:

Good product with lots of features.

SolarWinds Government Customer Satisfaction Rating

California State Government Testimonial

David Swander, a Systems Administrator at California State Lands Commission, would be very likely to recommend SolarWinds Government for this reason:

The product works well and we enjoy using the SolarWinds Suite.

SolarWinds Government Customer Testimonial

Michigan Higher Education Testimonial

Network Performance Monitor allows us to look into the status of some of our equipment here on campus.

Network Administrator, Educational Institution




More Research on SolarWinds