TechValidate Research on SolarWinds

548 TechFacts – Page 15 of 19


SolarWinds Government Customer Testimonial

US Army Testimonial

Dameware is a great tool and it makes working with end users easier and configuration of remote machines easier on our techs.

Desktop Support, Federal Government

SolarWinds Government Customer Testimonial

SAIC Customer Testimonial

The products assist us in managing and monitoring the network.

Andre Hayes, IT/Systems Administrator, SAIC

SolarWinds Government Customer Statistic

66% of surveyed national government customers purchased their SolarWinds’ products because of ease of use.

66%

SolarWinds Government Customer Statistic

60% of surveyed national government customers say their agency leverages SolarWinds’ products to monitor system/server health.

60%

SolarWinds Government Customer Statistic

42% of surveyed national government customers say their agency leverages SolarWinds’ products to resolve configuration issues.

42%

SolarWinds Government Customer Statistic

79% of surveyed national government customers are regular users of SolarWinds’ Network Management products.

79%

SolarWinds Government Customer Statistic

65% of surveyed national government customers improved resolution rates for networking performance and capacity issues using SolarWinds products.

65%

SolarWinds Government Customer Statistic

22% of surveyed national government customers use SolarWinds’ products across whole agency.

22%

SolarWinds Government Customer Statistic

83% of surveyed national government customers say their agency leverages SolarWinds’ products to monitor network performance.

83%

SolarWinds Government Customer Statistic

57% of surveyed national government customers are regular users of SolarWinds Systems, Application, Server, and Storage Monitoring products.

57%

SolarWinds Government Customer Statistic

80% of surveyed customers realized a return on investment payback period of 12 months or less with SolarWinds’ products.

80%

SolarWinds Government Customer Testimonial

UK NHS Testimonial

SolarWinds new PerfStack tool is beneficial for troubleshooting. These products allow us to keep the information for troubleshooting all in one place.

IT Manager, Foundation

SolarWinds Government Customer Testimonial

Government of Brussels

SolarWinds’ solution provides a network tool that allows multiple options and views.

IT Manager, Federal Government

SolarWinds Government Customer Testimonial

Government of Sweden

Your products fulfill our need to monitor our network devices and keep track of all the configuration changes that occur. It also helps us get visibility as to what is connected to our network.

IT/Systems Administrator, Federal Government

SolarWinds Government Customer Testimonial

UK NHS Testimonial

Configuration management and real time config changes are extremely useful for recording change and reverting changes that have impacted normal service. NPM ensures we have near real time status of our WAN/LAN enabling us to react quickly to issues we would have otherwise been unaware of.

IT Manager, Foundation

SolarWinds Government Customer Statistic

38% of surveyed customers say their agency was challenged with inadequate automation of compliance reporting prior to implementing SolarWinds products.

38%

SolarWinds Government Customer Statistic

Compliance Use Case

36% of surveyed customers are regular users of SolarWinds Security and Compliance products.

36%

SolarWinds Government Customer Satisfaction Rating

US Army Testimonial

Joann Mendoza, a Risk Manager at US Army Research Laboratory, would be very likely to recommend SolarWinds Government for this reason:

In the environment we work in, SolarWinds is critical in my job as a Risk Management Framework manager.

SolarWinds Government Customer Satisfaction Rating

US Marine Corps Testimonial

An IT Manager at the US Marine Corps would be very likely to recommend SolarWinds Government for this reason:

SolarWinds has great customer service.

SolarWinds Government Customer Fact

US Navy Purchase Decision

A division of the US Navy purchased their SolarWinds products because of:

  • Ease of use
  • Cost effectiveness
  • Multi-vendor support
  • Experience with other SolarWinds products
  • Integration with other SolarWinds products
  • Best value
  • Scalability / ability to support our growth
  • Colleague recommendation

SolarWinds Government Customer Satisfaction Rating

US Navy Testimonial

An IT Manager at a federal government agency would be very likely to recommend SolarWinds Government for this reason:

SolarWinds provides great support and is a great product.

SolarWinds Government Customer Satisfaction Rating

US Department of Labor Testimonial

A Network Engineer at the Department of Labor would be very likely to recommend SolarWinds Government for this reason:

SolarWinds has excellent technical support.

SolarWinds Government Customer Testimonial

General Dynamics Testimonial

NPM and NCM are most commonly used.

John Cogdell, Engineering Technical Manager, General Dynamics Mission Systems

SolarWinds Government Customer Satisfaction Rating

General Dynamics Testimonial

John Cogdell, an Engineering Technical Manager at General Dynamics Mission Systems, would be very likely to recommend SolarWinds Government for this reason:

We use quite a few of SolarWinds applications to manage networks for our customers.

SolarWinds Government Customer Satisfaction Rating

FDA Testimonial

Aubrey Desouza, a Systems Engineer at the Food and Drug Administration (FDA), would be very likely to recommend SolarWinds Government for this reason:

I like most aspects of SolarWinds in terms of features. It is highly customizable and you can define business rules, which is very important to us from an automation perspective; it also has a great THWACK community.

SolarWinds Government Customer Satisfaction Rating

US Army Testimonial

An IT/Systems Administrator at the US Army would be likely to recommend SolarWinds Government for this reason:

SolarWinds can be a good one stop shop for all the system logs and system information.

SolarWinds Government Customer Testimonial

I like NPM for the monitoring and status it provides my service desks; NCM for the compliance, as I create the majority of the compliance template for SolarWinds; and SAM for the power of managing servers and applications.

Eric Hodeen, SolarWinds SME, NorthTide Group

SolarWinds Government Customer Testimonial

US Department of Energy Testimonial

SolarWinds software is most useful.

Systems Administrator, Federal Government Agency

SolarWinds Government Customer Testimonial

US Army Testimonial

Best tools in the box for network service management.

Network Administrator, Federal Government

SolarWinds Government Customer Testimonial

US Army Testimonial

We like SolarWinds software because of easy of use and flexibility.

Network Administrator, Federal Government




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