TechValidate Research on OpenSesame

32 Charts – Page 1 of 2


OpenSesame Customer Research

Retailers rank OpenSesame above competitors

How would you rate OpenSesame compared to other companies delivering elearning course content?

Best in Class Superior Better Inferior

Breadth and quality of courses
Affordability
Customer service
Ease of administering courses
Integration with my LMS

OpenSesame Customer Research

Top training program benefits for retailers

What benefits have you seen since you started using OpenSesame?

Access to a broad spectrum of courses that my company needed
60%
Finding the right courses
40%
Lowered training costs
40%

OpenSesame Customer Research

Top reasons retailers choose OpenSesame

What were the major reasons you decided to purchase OpenSesame?

Breadth of catalog will satisfy the broad needs of my company
67%
Integrated with my current LMS
67%
Catalog had courses of high-quality
33%
Catalog had the courses I was looking for
33%
Courses were reviewed, evaluated, and curated
17%
Referral from colleague or friend
17%

OpenSesame Customer Research

Top training program improvements for retailers

Since you started using OpenSesame, what improvements have you seen in your training program?

Offered more elearning courses and topics
60%
Average courses taken per learner increased
40%
Spent less internal resources and time building training courses
40%

OpenSesame Customer Research

Benefits of OpenSesame’s LMS integration

If you use an OpenSesame integration with your LMS, what benefits have you seen as a result?

Saved money purchasing training courses
100%
Saved time and resources finding, syncing courses
100%
Better tracking and reporting
75%
Easier administration, deployment of elearning
75%

OpenSesame Customer Research

Manufacturers compare OpenSesame to other content providers

How would you rate OpenSesame compared to other companies delivering course content:

Best in Class Superior Better Inferior
Breadth and quality of courses

37%

38%

25%

0%

Affordability

37%

50%

13%

0%

Customer service

49%

13%

38%

0%

Ease of administering courses

49%

13%

38%

0%

Integration with my LMS

24%

38%

38%

0%

OpenSesame Customer Research

Top training program improvements with OpenSesame

Since you started using OpenSesame, what improvements have you seen in your training program?

Offered more elearning courses and topics
74%
Spent less internal resources and time building training courses
49%
Average courses taken per learner increased
44%
Improved training ROI
17%
Reduced L&D spend
13%

OpenSesame Customer Research

Getting started with OpenSesame

Rate how easy it was to get started with OpenSesame.

Very easy Somewhat easy Neutral Somewhat challenging Challenging

Selecting courses
Adding courses to your LMS
Testing courses
Deploying courses to learners

OpenSesame Customer Research

Top reasons manufacturing organizations switched from other elearning providers

If you switched from another off-the-shelf elearning provider, what were the reasons you searched for a new solution?

Looking for more variety in formats and styles for different learners
43%
Needed more variety of courses in multiple topics areas (for example, compliance, safety, soft skills)
43%
Required more language options/localized content
29%
To find a more cost-effective solution
29%
To reduce administration of integrating elearning courses with LMS
14%

OpenSesame Customer Research

Top reasons for switching from other elearning providers

If you switched from another off-the-shelf elearning provider, what were the reasons you searched for a new solution?

Needed more variety of courses in multiple topics areas (for example, compliance, safety, soft skills)
49%
Looking for more variety in formats and styles for different learners
40%
To find a more cost-effective solution
36%
To reduce administration of integrating elearning courses with LMS
24%
Required better customer service
16%
Required more language options/localized content
16%
Needed help with curation
15%

OpenSesame Customer Research

Training program efficiencies gained by manufacturing organizations

Since you started using OpenSesame, how has your training program become more efficient?

Offered more elearning courses and topics
80%
Average courses taken per learner has increased
50%
Spent less internal resources and time building training courses
40%
Reduced L&D spend
20%
Improved training ROI
10%

OpenSesame Customer Research

Time spent by manufacturing organizations on building elearning courses in-house

If you build training in-house, how much time (on average) do you spend on building a single elearning course?

1 month
25%
6-11 months
25%
2 -3 weeks
13%
2-5 months
13%
37-40 hours (5 days, 1 work week)
13%
8-16 hours (1-2 days)
13%

OpenSesame Customer Research

Time spent building elearning courses in-house

If you build training in-house, how much time (on average) do you spend on building a single elearning course?

2-5 months
29%
2 -3 weeks
21%
1 month
17%
24-36 hours (3-4 days)
10%
37-40 hours (5 days, 1 work week)
8%
6-11 months
8%
8-16 hours (1-2 days)
8%

OpenSesame Customer Research

How do you measure the success of your training program?

Improved employee performance
65%
Improved employee engagement
61%
Increased elearning utilization rates
59%
Achievement of business goals/objectives
55%
Achievement of competency development in the organization
50%
Improved employee retention
36%

OpenSesame Customer Research

Average time spent building a course in-house

If you build training in-house, how much time (on average) do you spend on building a single elearning course?

6-11 months: 8%
2-5 months: 29%
1 month: 17%
2 -3 weeks: 21%
37-40 hours (5 days, 1 work week): 8%
24-36 hours (3-4 days): 10%
8-16 hours (1-2 days): 8%

OpenSesame Customer Research

Top three challenges measuring training programs

Which of these are top challenges in measuring the success of your training programs?

Limited L&D resources
66%
Limited L&D budget
43%
Difficult to collect meaningful data
40%

OpenSesame Customer Research

Increased efficiency in L&D department

Since you started using OpenSesame, how has your training program become more efficient?

Offered more elearning courses and topics
80%
Spent less internal resources and time building training courses
45%
Average courses taken per learner has increased
31%
Reduced L&D spend
19%
Improved training ROI
13%

OpenSesame Customer Research

Improvements using OpenSesame and SAP SuccessFactors

If you use OpenSesame’s integration with SAP SuccessFactors, what benefits have you seen as a result?

Easier administration, deployment of elearning
86%
Better tracking and reporting
71%
Saved time and resources finding, syncing courses
71%
Saved money purchasing training courses
57%

OpenSesame Customer Research

Resource and cost savings with Saba and OpenSesame integration

What benefits have you seen as a result of using OpenSesame’s integration with Saba?

Easier administration, deployment of elearning
73%
Saved time and resources finding, syncing courses
64%
Saved money purchasing training courses
36%

OpenSesame Customer Research

L&D program cost savings with OpenSesame

How much money did your company save after using OpenSesame?

More than $100,000: 5%
$75,000 - $99,999: 5%
$50,000 - $74,999: 5%
$25,000 - $49,999: 18%
$10,000 - $24,999: 27%
$5,000 - $9,999: 14%
$0 - $4,999: 27%

OpenSesame Customer Research

L&D challenges solved with OpenSesame

Which of the following challenges have you solved with OpenSesame when administering content in your LMS?

Selecting courses
62%
Maintaining growth and expansion of learning program
58%
Loading courses into your LMS
52%
Increasing utilization of content
35%

OpenSesame Customer Research

Top training program challenges

Which of the following challenges have you experienced throughout your training program?

Creating content
46%
Evaluating and selecting content providers (third party content)
46%
Administering your LMS
40%
Reporting on your training program
39%

OpenSesame Customer Research

Expanding employee training with OpenSesame

How many more employees were you able to train after purchasing OpenSesame?

0-25%: 34%
26-100%: 65%

OpenSesame Customer Research

Saving time with OpenSesame

How much time was your company spending on the following activities per month before you purchased OpenSesame?

<4 hours/mth 5-8 hours/mth 9-24 hours/mth 25-40 hours/mth >41 hours/mth

Finding new courses
Evaluating existing courses
Purchasing courses
Finding courses for learners

OpenSesame Customer Research

Average savings with OpenSesame

How much money did your company save after using OpenSesame?

More than $25,000
28%
$10,000-24,999
17%
$5,000-9,999
21%
$0-4,999
34%

OpenSesame Customer Research

Average savings with OpenSesame

How much money did your company save after using OpenSesame?

More than $25,000: 28%
$10,000-24,999: 17%
$5,000-9,999: 21%
$0-4,999: 34%

OpenSesame Customer Research

Improvements with OpenSesame

After you used OpenSesame, what types of improvements have you seen?

Reduced training costs
41%
Satisfied required compliance training
38%
Increased utilization rates
37%
Enhanced job relevant training
30%
Lowered implementation costs
26%
Increased completion rates
21%
Improved employee performance
15%

OpenSesame Customer Research

Average savings with OpenSesame

How much money did your company save after using OpenSesame?

More than $10,000: 45%
$5,000-9,999: 21%
$0-4,999: 34%

OpenSesame Customer Research

Most popular course topics

What are the main categories / courses you use from OpenSesame?

Leadership and business skills
66%
Technology (Microsoft Office, Google/G Suite Applications)
48%
HR compliance
36%
Health and safety
23%
Industry-specific
20%
Certifications
4%

OpenSesame Customer Research

Reasons for purchasing OpenSesame

What were the major reasons you decided to purchase OpenSesame?

Integrated with my current LMS
68%
Catalog had the courses I was looking for
54%
Breadth of catalog will satisfy the broad needs of my company
52%
Catalog had courses of high-quality
27%
Courses were reviewed, evaluated, and curated
10%
Referral from colleague or friend
9%



More Research on OpenSesame