OpenSesame Customer Research
Is diversity, equity and inclusion training currently a priority in your organization?
OpenSesame Customer Research
How certain are you that the training currently offered by your organization meets today’s diversity, equity and inclusion needs?
OpenSesame Customer Research
Rate how your safety training program has changed as a result of using OpenSesame’s safety courses.
Greatly improved
Improved
No change
Worsened
Greatly worsened
| Cost of safety training |
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| Number of training vendors we manage |
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| Diversity of safety course offering (formats, styles) |
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| Job related incidents/accidents |
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| Utilization and/or completion rates for safety training |
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OpenSesame Customer Research
Rate how your compliance training program has changed as a result of using OpenSesame’s compliance courses.
| Much improved | Somewhat improved | No change | Little worse | A lot worse | |
|---|---|---|---|---|---|
| Cost of compliance training |
30% |
29% |
27% |
12% |
2% |
| Number of training vendors we manage |
35% |
44% |
17% |
4% |
0% |
| Diversity of compliance course offering (formats, styles) |
69% |
27% |
4% |
0% |
0% |
| Access to compliance courses in different languages |
44% |
28% |
22% |
0% |
6% |
| Utilization and/or completion rates for compliance training |
33% |
46% |
17% |
2% |
2% |
OpenSesame Customer Research
Rate how your compliance training program has changed as a result of using OpenSesame’s compliance courses.
Much improved
Somewhat improved
No change
Little worse
A lot worse
| Cost of compliance training |
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| Number of training vendors we manage |
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| Diversity of compliance course offering (formats, styles) |
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| Access to compliance courses in different languages |
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| Utilization and/or completion rates for compliance training |
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OpenSesame Customer Research
Which of the following benefits has your organization experienced since using OpenSesame’s compliance courses?
| Reduced workplace or job site incidents/accidents |
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| Reduced or eliminated data/cybersecurity breaches or attacks |
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| Reduced employee turnover |
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| Reduced or eliminated fines due to training non-compliance |
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OpenSesame Customer Research
Which of the compliance-related challenges has your organization experienced?
| Workplace or job site incidents/accidents |
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| Data/cybersecurity breaches or attacks |
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| High employee turnover |
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| Fines due to non-compliance |
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| Lawsuits |
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| Increased workers compensation rates |
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OpenSesame Customer Research
Why did you start looking for a new compliance training solution?
| Cost prohibitive to send employees to training (on-site or off-site) |
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| Elearning courses took a long time to create in-house |
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| Elearning courses were outdated |
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| Elearning courses were not offered in needed formats or styles |
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| Elearning courses were not offered in the languages needed |
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| Low completion or utilization rates |
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OpenSesame Customer Research
How has your organization’s compliance training program improved since using OpenSesame?
| Offered courses in more formats and styles |
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| Improved tracking or reporting of compliance training |
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| Was able to consolidate training vendors |
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| Increased utilization and/or completion rates |
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| Decreased cost of compliance training |
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| Offered courses in more languages |
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OpenSesame Customer Research
Compared to Skillsoft, how much improvement have you seen in the following metrics since using OpenSesame?
Greatly increased
Somewhat increased
Remained the same
Somewhat decreased
Greatly decreased
| Utilization rates |
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| Completion rates |
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| Satisfaction ratings |
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OpenSesame Customer Research
Compared to previously used elearning vendor, how much improvement have you seen in the following metrics since using OpenSesame?
Greatly increased
Somewhat increased
Remained the same
Somewhat decreased
Greatly decreased
| Utilization rates |
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| Completion rates |
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| Satisfaction ratings |
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OpenSesame Customer Research
What were the reasons you searched for a new off-the-shelf elearning solution?
| Needed more variety of courses (more topics than we had access to with past content providers e.g. compliance, safety, soft skills, IT, etc.) |
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| Looking for more variety in formats, styles for different learners |
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| Wanted better customer service |
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| Needed help with curation |
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OpenSesame Customer Research
How would you rate OpenSesame compared to other companies delivering elearning course content?
Best in Class
Superior
Better
Inferior
| Breadth and quality of courses |
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| Affordability |
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| Customer service |
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| Ease of administering courses |
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| Integration with my LMS |
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OpenSesame Customer Research
What were the major reasons you decided to purchase OpenSesame?
| Breadth of catalog will satisfy the broad needs of my company |
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| Integrated with my current LMS |
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| Catalog had courses of high-quality |
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| Catalog had the courses I was looking for |
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| Courses were reviewed, evaluated, and curated |
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| Referral from colleague or friend |
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OpenSesame Customer Research
Since you started using OpenSesame, what improvements have you seen in your training program?
| Offered more elearning courses and topics |
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| Average courses taken per learner increased |
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| Spent less internal resources and time building training courses |
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OpenSesame Customer Research
If you use an OpenSesame integration with your LMS, what benefits have you seen as a result?
| Saved money purchasing training courses |
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| Saved time and resources finding, syncing courses |
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| Better tracking and reporting |
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| Easier administration, deployment of elearning |
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OpenSesame Customer Research
How would you rate OpenSesame compared to other companies delivering course content:
| Best in Class | Superior | Better | Inferior | |
|---|---|---|---|---|
| Breadth and quality of courses |
37% |
38% |
25% |
0% |
| Affordability |
37% |
50% |
13% |
0% |
| Customer service |
49% |
13% |
38% |
0% |
| Ease of administering courses |
49% |
13% |
38% |
0% |
| Integration with my LMS |
24% |
38% |
38% |
0% |
OpenSesame Customer Research
Since you started using OpenSesame, what improvements have you seen in your training program?
| Offered more elearning courses and topics |
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| Spent less internal resources and time building training courses |
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| Average courses taken per learner increased |
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| Improved training ROI |
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| Reduced L&D spend |
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OpenSesame Customer Research
If you switched from another off-the-shelf elearning provider, what were the reasons you searched for a new solution?
| Looking for more variety in formats and styles for different learners |
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| Needed more variety of courses in multiple topics areas (for example, compliance, safety, soft skills) |
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| Required more language options/localized content |
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| To find a more cost-effective solution |
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| To reduce administration of integrating elearning courses with LMS |
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OpenSesame Customer Research
If you switched from another off-the-shelf elearning provider, what were the reasons you searched for a new solution?
| Needed more variety of courses in multiple topics areas (for example, compliance, safety, soft skills) |
|
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| Looking for more variety in formats and styles for different learners |
|
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| To find a more cost-effective solution |
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| To reduce administration of integrating elearning courses with LMS |
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| Required better customer service |
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| Required more language options/localized content |
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| Needed help with curation |
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OpenSesame Customer Research
Since you started using OpenSesame, how has your training program become more efficient?
| Offered more elearning courses and topics |
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| Average courses taken per learner has increased |
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| Spent less internal resources and time building training courses |
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| Reduced L&D spend |
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| Improved training ROI |
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OpenSesame Customer Research
If you build training in-house, how much time (on average) do you spend on building a single elearning course?
| 1 month |
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| 6-11 months |
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| 2 -3 weeks |
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| 2-5 months |
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| 37-40 hours (5 days, 1 work week) |
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| 8-16 hours (1-2 days) |
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OpenSesame Customer Research
If you build training in-house, how much time (on average) do you spend on building a single elearning course?
| 2-5 months |
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| 2 -3 weeks |
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| 1 month |
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| 24-36 hours (3-4 days) |
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| 37-40 hours (5 days, 1 work week) |
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| 6-11 months |
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| 8-16 hours (1-2 days) |
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OpenSesame Customer Research
How do you measure the success of your training program?
| Improved employee performance |
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| Improved employee engagement |
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| Increased elearning utilization rates |
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| Achievement of business goals/objectives |
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| Achievement of competency development in the organization |
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| Improved employee retention |
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