TechValidate Research on OpenSesame

45 Charts – Page 1 of 2


OpenSesame Customer Research

Rate how your safety training program has changed as a result of using OpenSesame’s safety courses.

Greatly improved Improved No change Worsened Greatly worsened

Cost of safety training
Number of training vendors we manage
Diversity of safety course offering (formats, styles)
Job related incidents/accidents
Utilization and/or completion rates for safety training

OpenSesame Customer Research

Rate how your compliance training program has changed as a result of using OpenSesame’s compliance courses.

Much improved Somewhat improved No change Little worse A lot worse
Cost of compliance training

30%

29%

27%

12%

2%

Number of training vendors we manage

35%

44%

17%

4%

0%

Diversity of compliance course offering (formats, styles)

69%

27%

4%

0%

0%

Access to compliance courses in different languages

44%

28%

22%

0%

6%

Utilization and/or completion rates for compliance training

33%

46%

17%

2%

2%

OpenSesame Customer Research

Rate how your compliance training program has changed as a result of using OpenSesame’s compliance courses.

Much improved Somewhat improved No change Little worse A lot worse

Cost of compliance training
Number of training vendors we manage
Diversity of compliance course offering (formats, styles)
Access to compliance courses in different languages
Utilization and/or completion rates for compliance training

OpenSesame Customer Research

Which of the following benefits has your organization experienced since using OpenSesame’s compliance courses?

Which of the following benefits has your organization experienced since using OpenSesame’s compliance courses?

Reduced workplace or job site incidents/accidents
23%
Reduced or eliminated data/cybersecurity breaches or attacks
17%
Reduced employee turnover
14%
Reduced or eliminated fines due to training non-compliance
9%

OpenSesame Customer Research

Common compliance challenges

Which of the compliance-related challenges has your organization experienced?

Workplace or job site incidents/accidents
46%
Data/cybersecurity breaches or attacks
38%
High employee turnover
34%
Fines due to non-compliance
25%
Lawsuits
22%
Increased workers compensation rates
13%

OpenSesame Customer Research

Why did you start looking for a new compliance training solution?

Why did you start looking for a new compliance training solution?

Cost prohibitive to send employees to training (on-site or off-site)
31%
Elearning courses took a long time to create in-house
36%
Elearning courses were outdated
27%
Elearning courses were not offered in needed formats or styles
15%
Elearning courses were not offered in the languages needed
9%
Low completion or utilization rates
7%

OpenSesame Customer Research

How has your organization’s compliance training program improved since using OpenSesame?

How has your organization’s compliance training program improved since using OpenSesame?

Offered courses in more formats and styles
45%
Improved tracking or reporting of compliance training
41%
Was able to consolidate training vendors
37%
Increased utilization and/or completion rates
27%
Decreased cost of compliance training
23%
Offered courses in more languages
17%

OpenSesame Customer Research

Training program improvements with OpenSesame

Compared to Skillsoft, how much improvement have you seen in the following metrics since using OpenSesame?

Greatly increased Somewhat increased Remained the same Somewhat decreased Greatly decreased

Utilization rates
Completion rates
Satisfaction ratings

OpenSesame Customer Research

Prior to switching to OpenSesame, how many hours per week did you spend curating courses for your training program?

20+: 5%
16–19: 2%
11–15: 0%
6–10: 18%
1–5: 52%
0: 23%

OpenSesame Customer Research

Cost savings with OpenSesame

Annual cost savings with OpenSesame compared to previously used elearning vendor.

Up to 25%: 82%
26–50%: 18%
51-75%: 6%

OpenSesame Customer Research

Customers saw major improvements when switching to OpenSesame from Skillsoft

Compared to previously used elearning vendor, how much improvement have you seen in the following metrics since using OpenSesame?

Greatly increased Somewhat increased Remained the same Somewhat decreased Greatly decreased

Utilization rates
Completion rates
Satisfaction ratings

OpenSesame Customer Research

Skillsoft customers rate customer service from OpenSesame

Rate your experience with the customer support you’ve received from OpenSesame compared to Skillsoft on a scale of 1 to 5, 5 being the highest rating.

75%

OpenSesame Customer Research

Top reasons why customers switched to OpenSesame from Skillsoft

What were the reasons you searched for a new off-the-shelf elearning solution?

Needed more variety of courses (more topics than we had access to with past content providers e.g. compliance, safety, soft skills, IT, etc.)
75%
Looking for more variety in formats, styles for different learners
67%
Wanted better customer service
58%
Needed help with curation
42%

OpenSesame Customer Research

Retailers rank OpenSesame above competitors

How would you rate OpenSesame compared to other companies delivering elearning course content?

Best in Class Superior Better Inferior

Breadth and quality of courses
Affordability
Customer service
Ease of administering courses
Integration with my LMS

OpenSesame Customer Research

Top training program benefits for retailers

What benefits have you seen since you started using OpenSesame?

Access to a broad spectrum of courses that my company needed
60%
Finding the right courses
40%
Lowered training costs
40%

OpenSesame Customer Research

Top reasons retailers choose OpenSesame

What were the major reasons you decided to purchase OpenSesame?

Breadth of catalog will satisfy the broad needs of my company
67%
Integrated with my current LMS
67%
Catalog had courses of high-quality
33%
Catalog had the courses I was looking for
33%
Courses were reviewed, evaluated, and curated
17%
Referral from colleague or friend
17%

OpenSesame Customer Research

Top training program improvements for retailers

Since you started using OpenSesame, what improvements have you seen in your training program?

Offered more elearning courses and topics
60%
Average courses taken per learner increased
40%
Spent less internal resources and time building training courses
40%

OpenSesame Customer Research

Benefits of OpenSesame’s LMS integration

If you use an OpenSesame integration with your LMS, what benefits have you seen as a result?

Saved money purchasing training courses
100%
Saved time and resources finding, syncing courses
100%
Better tracking and reporting
75%
Easier administration, deployment of elearning
75%

OpenSesame Customer Research

Manufacturers compare OpenSesame to other content providers

How would you rate OpenSesame compared to other companies delivering course content:

Best in Class Superior Better Inferior
Breadth and quality of courses

37%

38%

25%

0%

Affordability

37%

50%

13%

0%

Customer service

49%

13%

38%

0%

Ease of administering courses

49%

13%

38%

0%

Integration with my LMS

24%

38%

38%

0%

OpenSesame Customer Research

Top training program improvements with OpenSesame

Since you started using OpenSesame, what improvements have you seen in your training program?

Offered more elearning courses and topics
74%
Spent less internal resources and time building training courses
49%
Average courses taken per learner increased
44%
Improved training ROI
17%
Reduced L&D spend
13%

OpenSesame Customer Research

Getting started with OpenSesame

Rate how easy it was to get started with OpenSesame.

Very easy Somewhat easy Neutral Somewhat challenging Challenging

Selecting courses
Adding courses to your LMS
Testing courses
Deploying courses to learners

OpenSesame Customer Research

Top reasons manufacturing organizations switched from other elearning providers

If you switched from another off-the-shelf elearning provider, what were the reasons you searched for a new solution?

Looking for more variety in formats and styles for different learners
43%
Needed more variety of courses in multiple topics areas (for example, compliance, safety, soft skills)
43%
Required more language options/localized content
29%
To find a more cost-effective solution
29%
To reduce administration of integrating elearning courses with LMS
14%

OpenSesame Customer Research

Top reasons for switching from other elearning providers

If you switched from another off-the-shelf elearning provider, what were the reasons you searched for a new solution?

Needed more variety of courses in multiple topics areas (for example, compliance, safety, soft skills)
49%
Looking for more variety in formats and styles for different learners
40%
To find a more cost-effective solution
36%
To reduce administration of integrating elearning courses with LMS
24%
Required better customer service
16%
Required more language options/localized content
16%
Needed help with curation
15%

OpenSesame Customer Research

Training program efficiencies gained by manufacturing organizations

Since you started using OpenSesame, how has your training program become more efficient?

Offered more elearning courses and topics
80%
Average courses taken per learner has increased
50%
Spent less internal resources and time building training courses
40%
Reduced L&D spend
20%
Improved training ROI
10%

OpenSesame Customer Research

Time spent by manufacturing organizations on building elearning courses in-house

If you build training in-house, how much time (on average) do you spend on building a single elearning course?

1 month
25%
6-11 months
25%
2 -3 weeks
13%
2-5 months
13%
37-40 hours (5 days, 1 work week)
13%
8-16 hours (1-2 days)
13%

OpenSesame Customer Research

Time spent building elearning courses in-house

If you build training in-house, how much time (on average) do you spend on building a single elearning course?

2-5 months
29%
2 -3 weeks
21%
1 month
17%
24-36 hours (3-4 days)
10%
37-40 hours (5 days, 1 work week)
8%
6-11 months
8%
8-16 hours (1-2 days)
8%

OpenSesame Customer Research

How do you measure the success of your training program?

Improved employee performance
65%
Improved employee engagement
61%
Increased elearning utilization rates
59%
Achievement of business goals/objectives
55%
Achievement of competency development in the organization
50%
Improved employee retention
36%

OpenSesame Customer Research

Average time spent building a course in-house

If you build training in-house, how much time (on average) do you spend on building a single elearning course?

6-11 months: 8%
2-5 months: 29%
1 month: 17%
2 -3 weeks: 21%
37-40 hours (5 days, 1 work week): 8%
24-36 hours (3-4 days): 10%
8-16 hours (1-2 days): 8%

OpenSesame Customer Research

Top three challenges measuring training programs

Which of these are top challenges in measuring the success of your training programs?

Limited L&D resources
66%
Limited L&D budget
43%
Difficult to collect meaningful data
40%

OpenSesame Customer Research

Increased efficiency in L&D department

Since you started using OpenSesame, how has your training program become more efficient?

Offered more elearning courses and topics
80%
Spent less internal resources and time building training courses
45%
Average courses taken per learner has increased
31%
Reduced L&D spend
19%
Improved training ROI
13%



More Research on OpenSesame