OpenSesame Customer Research
Top reasons why customers switched to OpenSesame from previously used elearning vendor
What were the reasons you searched for a new off-the-shelf elearning solution?
|Needed more variety of courses (more topics than we had access to with past content providers e.g. compliance, safety, soft skills, IT, etc.)||
|Looking for more variety in formats, styles for different learners||
|Wanted better customer service||
|Needed help with curation||