OpenSesame Research Chart: Skillsoft customers rate customer service from OpenSesame

About This Data

This data was sourced directly from verified users of OpenSesame by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

Respondent Details

Statements from the following verified business professionals were used to create this chart:

	Company Size	Industry	Response
Training Coordinator	State & Local	Government
Instructional Designer	Medium Enterprise	Healthcare
Learning and Development Manager	Large Enterprise	Media & Entertainment	Please describe your experience with the customer support you’ve received from OpenSesame compared to the vendor you used previously. "Very prompt to resolve issues." Would you recommend OpenSesame based on the customer support you’ve received and, if so, why? "Yes, great experiences thus far."
Learning and Development Manager	Fortune 500	Transportation Services	Please describe your experience with the customer support you’ve received from OpenSesame compared to the vendor you used previously. "customer support is awesome. Everyone is very attentive and responsive." Would you recommend OpenSesame based on the customer support you’ve received and, if so, why? "Yes. At the end of the day, that's the difference maker-- the service is what it's all about."
Learning and Development Manager	Medium Enterprise	Chemicals
Learning and Development Manager	Large Enterprise	Industrial Manufacturing	Please describe your experience with the customer support you’ve received from OpenSesame compared to the vendor you used previously. "I don't have a similar vendor to compare with to fully answer this question to it's utmost."
Training Manager	Medium Enterprise	Industrial Manufacturing	Please describe your experience with the customer support you’ve received from OpenSesame compared to the vendor you used previously. "Any issues are investigated & resolved as quick as possible. Any support required is action-ed efficiently & timely." Would you recommend OpenSesame based on the customer support you’ve received and, if so, why? "Yes because it is the complete package, before sales & after sales. The support & trust is there."
Training Manager	S&P 500	Telecommunications Services
Learning and Development Director	Small Business	Hospitality	Please describe your experience with the customer support you’ve received from OpenSesame compared to the vendor you used previously. "Les is great and always looking out for us. I've had limited interaction with the help desk but my issues have always been resolved quickly and to my satisfaction." Would you recommend OpenSesame based on the customer support you’ve received and, if so, why? "Sure, I do every time I am around my peers or at a conference. "
Learning and Development Director	Medium Enterprise	Electronics	Please describe your experience with the customer support you’ve received from OpenSesame compared to the vendor you used previously. "Always ready and able to help with real agility and get the right, best tech people on calls the first time." Would you recommend OpenSesame based on the customer support you’ve received and, if so, why? "Yes, see above."

TechValidate Research on OpenSesame

Skillsoft customers rate customer service from OpenSesame

About This Data