Cisco Meraki Research Charts : Page 7

Cisco Meraki Customer Research

Retail Organizations

What are your organization’s top-of-mind concerns since the pandemic?

Running the business amid uncertainty about the future	50%
Managing operational costs (e.g. mortgage, rent, utilities, insurance, etc.)	45%
Discovering new ways to increase revenue	31%
Reopening the business while ensuring compliance with occupation and safety guidelines	31%
Attracting new customers	25%
Cash availability (lack of cash reserves, difficulties getting bank loans)	10%
Win back existing customers	10%

Cisco Meraki Customer Research

How much time have you saved deploying, maintaining, and/or troubleshooting IT since using Meraki?

Cisco Meraki Customer Research

What benefits has your organization experienced since deploying Meraki?

Helped protect against security threats with enterprise security features	64%
Made our business more efficient, secure, and profitable	55%
Increased customer/employee satisfaction	45%
Helped us get back to business faster	18%
Opened new revenue streams with existing infrastructure	6%

Cisco Meraki Customer Research

What improvements have you seen as a direct result of deploying Meraki?

Made our business more efficient, secure, and profitable (staff scheduling, energy savings, customer outreach)	54%
Increased guest/employee satisfaction or engagement	45%
Launched new initiatives that were not previously possible	25%
Helped us get back to business faster, post-pandemic	20%
Attracted new customers	5%
Increased revenue	5%

Cisco Meraki Customer Research

What are your organization’s top-of-mind concerns since the pandemic?

Running the business amid uncertainty about the future	45%
Managing operational costs (mortgage, rent, utilities, insurance)	42%
Reopening the business while ensuring compliance with occupation and safety guidelines	35%
Discovering new ways to increase revenue	25%
Attracting new customers	23%
Cash availability (lack of cash reserves, difficulties getting bank loans)	13%
Win back existing customers	6%

Cisco Meraki Customer Research

What are your organization’s top-of-mind concerns since the pandemic?

Running the business amid uncertainty about the future	45%
Managing operational costs (e.g. mortgage, rent, utilities, insurance, etc.)	42%
Reopening the business while ensuring compliance with occupation and safety guidelines	35%
Discovering new ways to increase revenue	25%
Attracting new customers	23%
Cash availability (lack of cash reserves, difficulties getting bank loans)	13%
Win back existing customers	6%

Cisco Meraki Customer Research

What benefits has your organization experienced since deploying Meraki?

Helped protect against security threats with enterprise security features	64%
Made our business more efficient, secure, and profitable	55%
Increased customer/employee satisfaction	45%
Helped us get back to business faster	18%
Opened new revenue streams with existing infrastructure	6%