TechValidate Research on Loftware

Introduction

This case study of CPL is based on an April 2017 survey of Loftware customers by TechValidate, a 3rd-party research service.

Challenges

CPL implemented a Loftware Enterprise Labeling Solution to overcome the time-consuming manual processes they encountered daily. They also needed to comply with regulations while eliminating the costly labeling errors inherent with a manual labeling approach. They were also looking to reduce the number of labeling solutions and related management efforts.

CPL was faced with meeting a range of complex customer labeling requirements and needed to eliminate the delays and downtime they were encountering with their existing labeling solution. This pharmaceutical leader was looking for a labeling solution which could support the company’s expected growth and provide the labeling consistency and accuracy needed for their global operation.

Finally, they wanted to overcome the labeling limitations with their existing enterprise applications and integrate with serialization equipment and technology.

Use Case

By deploying Loftware, CPL simplified their label design and empowered their business users to update labels. CPL also improved traceability across their supply chain while streamlining manufacturing, warehouse management, shipping, and distribution.

Results

After deploying Loftware’s enterprise labeling solution, CPL was no longer challenged with managing and maintaining multiple label systems. They improved label accuracy and reduced costly errors while scaling their labeling to new locations. Loftware helped provide their labels with better branding and overall consistency.

Loftware’s direct professional services and support teams helped ensure a smooth deployment and knowledge transfer.

CPL became better equipped to address customer requirements by improving the handling of requirements such as content, barcodes, images/branding, formatting, and languages. By being better responsive to customer labeling changes, CPL improved relationships with their customers, reduced customer attrition, and offered customers a significant competitive advantage.

CPL was also able to avoid supply chain disruptions and stoppages while reducing the risks of costly fines as well as enabling their expansion into new markets.

CPL recouped their investment in Loftware in as little as 6 to 12 months by eliminating manual labeling efforts, making label changes more quickly, and avoiding mislabeling errors. CPL reduced the number of label templates by 80% or more while easily scaling to meet their business growth demands and expand into new locations. Loftware helped CPL remove the risks of maintaining label data outside of their enterprise applications while increasing visibility over the entire labeling process

Introduction

This case study of Cott Corporation is based on an April 2017 survey of Loftware customers by TechValidate, a 3rd-party research service.

Challenges

Cott Co. implemented Loftware to help meet complex customer and regulatory labeling requirements. The company was also challenged with time-consuming manual processes and avoiding costly labeling errors inherent with manual labeling.

Cott Co. had been maintaining multiple disparate labeling solutions and was experiencing delays and downtime due to the existing solution. They were looking for a solution, which could help ensure compliance, support the company’s growth and offer accurate and consistent labeling as they scaled their business.

Use Case

By implementing Loftware, Cott Co. was able to streamline their manufacturing, warehouse management, shipping and distribution operations. With their new standardized Loftware labeling solution, they also were able to simplify label design and empower business users to update labels without requiring costly and scare IT resources.

Results

In addition to being able to meet regulatory requirements, avoid costly fines and supply chain disruptions, Cott Co. was better equipped to address customer requirements. This included improving the handling of requirements such as content, barcodes, images/branding, formatting and language. The Loftware solution enabled the company to offer better responsiveness to customer labeling requests and changes, improving customer relationships. It also enabled them to reduce the number of label templates by more then 80%.

Cott Co. integrated Loftware with their enterprise business applications to eliminate manual labeling efforts and remove the risks associated with maintaining label data outside of their enterprise applications. In addition to helping Cott Co. improve labeling accuracy and reduce occurrences of mislabeling by more than 80%, the integrated Loftware solution helped the company scale their labeling to new markets to meet their business growth. All of these aspects resulted in significant cost savings with the company recouping their investment in Loftware in less than one year.