TechValidate Research on Loftware

Introduction

This case study of DHL Worldwide Network is based on an April 2017 survey of Loftware customers by TechValidate, a 3rd-party research service.

Challenges

DHL Worldwide purchased Loftware to help overcome time-consuming manual processes and to support company growth and labeling consistency.

Use Case

DHL was able to use Loftware to streamline their shipping and distribution operations while also simplifying label design and empowering business users to update labels.

Results

Implementing Loftware’s standardized and centralized labeling solution has helped DHL support expansion into new locations and avoid supply chain disruptions or stoppages. It also has helped to the company ensure regulatory compliance and industry standards and secure over a million in annual savings.

Since using Loftware, DHL has been better equipped to address customer requirements. Ultimately, enabling better responsiveness to customer labeling changes has helped the company improve customer relationships and reduce loss of customers. Implementing the Loftware solutions has also helped DHL improve label accuracy and reduce costly errors while providing better branding and consistency in labeling.

Introduction

This case study of Siemens AG is based on an April 2017 survey of Loftware customers by TechValidate, a 3rd-party research service.

Challenges

Siemens implemented a Loftware Enterprise Labeling Solution to address complex customer labeling requirements and to ensure compliance with evolving regulations. They also needed a solution that would help them eliminate the costly delays and downtime they were experiencing with their existing labeling solution.

Use Case

Siemens was able to simplify their label design and empower business users to update labels. This saved a great deal of time and money, increasing customer responsiveness and eliminating costly mistakes.

Results

After standardizing on a Loftware solution, Siemens was able to reduce the time and costs involved in managing and maintaining multiple label systems. Now they were better equipped to address both evolving regulatory and customer requirements. This also meant being able to improve label accuracy and reduce the risk of costly errors and regulatory fines.

By integrating Loftware with existing business applications, Siemens was able to eliminate manual labeling efforts, make label changes quickly, and remove the risks associated with maintaining label data outside of enterprise applications. This also enabled the company to avoid mislabeling errors and scale labeling to meet their business growth while supporting expansion into new markets.

Using Loftware, Siemens was better equipped to improve the handling of requirements such as content, barcodes, images/branding, formatting and language and enable better responsiveness to customer labeling changes.