Challenges
Cott Co. implemented Loftware to help meet complex customer and regulatory labeling requirements. The company was also challenged with time-consuming manual processes and avoiding costly labeling errors inherent with manual labeling.
Cott Co. had been maintaining multiple disparate labeling solutions and was experiencing delays and downtime due to the existing solution. They were looking for a solution, which could help ensure compliance, support the company’s growth and offer accurate and consistent labeling as they scaled their business.
Use Case
By implementing Loftware, Cott Co. was able to streamline their manufacturing, warehouse management, shipping and distribution operations. With their new standardized Loftware labeling solution, they also were able to simplify label design and empower business users to update labels without requiring costly and scare IT resources.
Results
In addition to being able to meet regulatory requirements, avoid costly fines and supply chain disruptions, Cott Co. was better equipped to address customer requirements. This included improving the handling of requirements such as content, barcodes, images/branding, formatting and language. The Loftware solution enabled the company to offer better responsiveness to customer labeling requests and changes, improving customer relationships. It also enabled them to reduce the number of label templates by more then 80%.
Cott Co. integrated Loftware with their enterprise business applications to eliminate manual labeling efforts and remove the risks associated with maintaining label data outside of their enterprise applications. In addition to helping Cott Co. improve labeling accuracy and reduce occurrences of mislabeling by more than 80%, the integrated Loftware solution helped the company scale their labeling to new markets to meet their business growth. All of these aspects resulted in significant cost savings with the company recouping their investment in Loftware in less than one year.