TechValidate Research on Loftware

Introduction

This case study of FedEx Corporation is based on an April 2017 survey of Loftware customers by TechValidate, a 3rd-party research service.

Challenges

FedEx implemented a Loftware Enterprise Labeling Solution to help overcome a variety of business challenges. Those included meeting a wide range of complex customer labeling requirements and compliance with the evolving scope of regulations in their industry. This global company needed a solution that would help them eliminate the costly delays and downtime they were experiencing with their existing labeling solution. They also required a solution that could further support company growth and labeling consistency as they increased their global footprint.

Use Case

FedEx uses Loftware to simplify their label design and empower business users to update labels, saving both time and money. They also were able to improve traceability across their supply chain and streamline warehouse management.

Results

After standardizing on a Loftware solution, FedEx was able to reduce the time and costs involved in managing and maintaining multiple label systems. Now they were better equipped to address both evolving regulatory and customer requirements. This meant improving the handling of requirements such as content, barcodes, images / branding, formatting, and language. Using Loftware, FedEx was able to stay compliant with regulations enabling them to avoid supply chain disruptions or stoppages and expand into new markets.

Additionally, by integrating Loftware labeling with existing enterprise applications, FedEx was able to eliminate manual labeling efforts, make label changes quickly, and remove the risks associated with maintaining label data outside of enterprise applications. This also enabled the company to increase visibility over the entire labeling process and enabled the company to scale labeling to meet their business growth while supporting expansion into new markets.

Introduction

This case study of Johnson & Johnson is based on an April 2017 survey of Loftware customers by TechValidate, a 3rd-party research service.

Challenges

Johnson & Johnson implemented a Loftware Enterprise Labeling Solution to overcome the time-consuming manual processes they encountered daily. They also needed to eliminate the costly labeling errors inherent with this manual labeling approach.

The company was faced with meeting a range of complex customer labeling requirements and needed to eliminate the delays and downtime they were encountering with their existing labeling solution. This Life Sciences leader was looking for a labeling solution which could support the company’s expected growth and provide the labeling consistency and accuracy needed for their global operation.

Additionally, the company was challenged with eliminating costly labeling errors which are inherent with manual labeling. They also were looking for a labeling solution which could support the company’s expected growth and provide the labeling consistency and accuracy needed for their global operation.

Use Case

Using Loftware’s Enterprise Labeling Solution enabled Johnson & Johnson to streamline their warehouse management while also simplifying their label design and empowering business users to update labels so they could more quickly meet customer requirements.

Results

Johnson & Johnson was able to achieve a host of benefits from implementing Loftware and was able to recoup their investment in less than two years. Implementation of Loftware’s labeling solution has helped the company reduce downtime by almost 100% while reducing mislabeling by over 80%.

Loftware’s enterprise integration allowed J&J to eliminate manual labeling efforts, make label changes quickly, and avoid the risks associated with maintaining label data outside of enterprise applications. This also enabled the company to increase visibility over the entire labeling process and enabled the company to scale labeling to meet their business growth while supporting expansion into new markets.

With the Loftware Enterprise Labeling Solution, J&J was able to also reduce the number of label templates more than 80% and is now better equipped to address customer and regulatory requirements in a timely fashion. Ensuring regulatory compliance and industry standards enabled expansion into new markets and reduced the risk of costly fines while avoiding supply chain disruption or stoppages.