TechValidate Research on Loftware

Introduction

This case study of Jabil Circuit is based on an April 2017 survey of Loftware customers by TechValidate, a 3rd-party research service.

Challenges

Jabil was faced with a range of issues including meeting complex customer labeling requirements and complying with evolving regulations. However, they were faced with maintaining multiple labeling solutions. Using disparate solutions resulted in costly delays and downtime due to labeling and created issues around labeling consistency. Jabil was also challenged with managing this solution to support ensuing company growth.

Use Case

Jabil was able to standardize and automate their labeling with Loftware to streamline manufacturing, shipping, and distribution while also improving traceability across the supply chain. Additionally, they were able to simplify their label design and empower business users to update labels.

Results

After standardizing on Loftware’s labeling solution, Jabil was no longer challenged with managing and maintaining multiple labeling solutions so they were able to scale labeling to meet their business growth. They also were able to reduce downtime by almost 100%, as well as reduce occurrences of mislabeling and the number of label templates by over 80%.

The Loftware implementation helped the company improve label accuracy to reduce costly errors and provided better branding and label consistency. With these changes Jabil was now better equipped to address customer requirements, improving the handling of requirements such as content, barcodes, images/branding, formatting and language. This enabled better responsiveness to customer labeling changes, ultimately reducing the loss of customers for the company.

Additionally, by integrating Loftware labeling with existing enterprise applications, Jabil was able to eliminate manual labeling efforts, avoid mislabeling errors, and make label changes quickly and remove the risks associated with maintaining label data outside of enterprise applications. This also enabled the company to increase visibility over the entire labeling process and enabled the company to stay compliant with regulations to reduce the risk of costly fines and enable them to expand into new markets.

Introduction

This case study of Infor Global Solutions is based on an August 2017 survey of Loftware customers by TechValidate, a 3rd-party research service.

Challenges

Infor Global Solutions evaluated and purchased Loftware to help with the following challenges:

*Manual processes were too time-consuming

• Challenges meeting complex customer labeling requirements
• Supporting company growth and labeling consistency

Use Case

Infor Global Solutions used Loftware features and funtionalities to:

• Simplify their label design and empower business users to update labels
• Improve traceability across the supply chain
• Streamline distribution

Results

Infor Global Solutions achieved the following results with Loftware:

• Reduced the costs to manage and maintain multiple label systems
• Improved label accuracy and reducing costly errors
• Improved ease of deployment and scaling to new locations
• Better equipped to address customer requirements such as:
  • Improved the handling of requirements such as content, barcodes, images/branding, formatting and language
  • Improved relationships with customers
  • Reduced the loss of customers
  • Enabled better responsiveness to customer labeling changes
  • Offered a competitive advantage to customers
• Were able to stay compliant with regulations which:
  • Avoided supply chain disruptions or stoppages
  • Reduced the risk of costly fines
• Were able to integrate Loftware with their enterprise which:
  • Eliminated manual labeling efforts
  • Enabled them to make label changes quickly
  • Avoided mislabeling errors
  • Supported expansion in new locations
  • Removed the risks of maintaining label data outside of my enterprise applications
  • Increased visibility over the entire labeling process
    The implementation of Loftware’s labeling solution has helped to secure over a million or more in annual savings, reduce downtime by almost 100%, reduce occurrences of mislabeling by 80% or more, reduce the number of label templates by 80% or more, and helped the business scale their labeling to meet their business growth objectives.
    Additionally, Infor Global Solutions took less than 6 months to recoup their investment in Loftware.