TechValidate Research on Loftware

Introduction

This case study of McCormick is based on a May 2019 survey of Loftware customers by TechValidate, a 3rd-party research service.

Challenges

McCormick was challenged by the time-consuming manual processes they encountered daily and needed to find a way to eliminate the costly labeling errors inherent with this approach. They were managing multiple labeling solutions and needed to find a way to automate and standardize their labeling across their enterprise.

They company was also faced with meeting complex customer requirements and evolving regulations, as well as eliminating delays and downtime due to their current labeling solution.

Finally, McCormick was finding limitations of labeling within their existing enterprise applications and needed a solution that could support the company’s impending growth and offer labeling consistency.

Use Case

By deploying Loftware, McComick was able to simplify label design and empower business users to update labels. They also were able to improve traceability across the supply chain while streamlining manufacturing, warehouse management, shipping, and distribution.

Results

McCormick was able to integrate Loftware with SAP to leverage validated sources of record for labeling.

Standardizing on Loftware allowed them to reduce costs of managing and maintaining multiple label systems and they were better equipped to address customer requirements. They also were able to stay compliant with evolving regulations to avoid supply chain disruptions and reduce the risk of costly fines.

The company reported that the payback period on their investment in Loftware was less than a year.

Introduction

This case study of CPL is based on an April 2017 survey of Loftware customers by TechValidate, a 3rd-party research service.

Challenges

CPL implemented a Loftware Enterprise Labeling Solution to overcome the time-consuming manual processes they encountered daily. They also needed to comply with regulations while eliminating the costly labeling errors inherent with a manual labeling approach. They were also looking to reduce the number of labeling solutions and related management efforts.

CPL was faced with meeting a range of complex customer labeling requirements and needed to eliminate the delays and downtime they were encountering with their existing labeling solution. This pharmaceutical leader was looking for a labeling solution which could support the company’s expected growth and provide the labeling consistency and accuracy needed for their global operation.

Finally, they wanted to overcome the labeling limitations with their existing enterprise applications and integrate with serialization equipment and technology.

Use Case

By deploying Loftware, CPL simplified their label design and empowered their business users to update labels. CPL also improved traceability across their supply chain while streamlining manufacturing, warehouse management, shipping, and distribution.

Results

After deploying Loftware’s enterprise labeling solution, CPL was no longer challenged with managing and maintaining multiple label systems. They improved label accuracy and reduced costly errors while scaling their labeling to new locations. Loftware helped provide their labels with better branding and overall consistency.

Loftware’s direct professional services and support teams helped ensure a smooth deployment and knowledge transfer.

CPL became better equipped to address customer requirements by improving the handling of requirements such as content, barcodes, images/branding, formatting, and languages. By being better responsive to customer labeling changes, CPL improved relationships with their customers, reduced customer attrition, and offered customers a significant competitive advantage.

CPL was also able to avoid supply chain disruptions and stoppages while reducing the risks of costly fines as well as enabling their expansion into new markets.

CPL recouped their investment in Loftware in as little as 6 to 12 months by eliminating manual labeling efforts, making label changes more quickly, and avoiding mislabeling errors. CPL reduced the number of label templates by 80% or more while easily scaling to meet their business growth demands and expand into new locations. Loftware helped CPL remove the risks of maintaining label data outside of their enterprise applications while increasing visibility over the entire labeling process