TechValidate Research on LabWare LIMS and ELN

557 TechFacts – Page 10 of 19


LabWare LIMS & ELN Customer Satisfaction Rating

Low customisation needed

A Laboratory Director at a medium enterprise healthcare company would be very likely to recommend LabWare for this reason:

Easy configuration using standard tools; low customisation needed.

LabWare LIMS & ELN Customer Satisfaction Rating

People Prefer LabWare

A Laboratory Supervisor at a large enterprise food company would be very likely to recommend LabWare for this reason:

I am very pleased with LabWare LIMS. People I have spoken to that are familiar with other LIMS prefer LabWare.

LabWare LIMS & ELN Customer Satisfaction Rating

LabWare® “CECs are always a highlight of my year.”

A Laboratory Manager at a professional services company would be very likely to recommend LabWare® for these reasons:

Very powerful and versatile. ELN has been especially useful for our uniques R&D environment. The staff are great to work with and, so far as my job is concerned, the CEC’s (Customer Education Conferences) are always a highlight of my year.

LabWare LIMS & ELN Customer Satisfaction Rating

A System Administrator at a federal government would be very likely to recommend LabWare for this reason:

From what I have seen in other systems, LabWare has been understanding of cost restraints in government applications. This system is very easy to learn and maintain with a service contract. It is nice to have an option to get other services like consultation without it being shoved down your throat like other applications do. For this reason I have recommended it to other government agencies and start-up labs.

LabWare LIMS & ELN Customer Satisfaction Rating

Flexible, Modular, Available

Serge Velte, a LIMS Admin & Developer at British American Tobacco, would be very likely to recommend LabWare for these reasons:

1. The flexibility of the system. We are since 1999 on LabWare and never been in the situation where a new business requirement couldn’t be implemented because of the system’s limitations. In a fast-changing business environment with hundreds change requests every year it’s a true benefit.
2. Modularity and capability to implement most changes short-term if required and with low-risk. No need to bundle them to big packages and deploy in fixed release cycles which significantly reduces the risk of “collateral damage.”
3. Availability of detailed system documentation and knowledge for customers: training, LabWare Support website, and mailing list.

LabWare LIMS & ELN Customer Satisfaction Rating

Happy & Impressed

A Project Manager at a medium enterprise industrial manufacturing company would be very likely to recommend LabWare for this reason:

I’ve been very happy with the LabWare products that we use, very, very impressed with the training I’ve taken and CEC’s (Customer Education Conferences) I’ve been to.

LabWare LIMS & ELN Customer Satisfaction Rating

LabWare ELN

A LIMS Manager at a medium enterprise pharmaceuticals company would be very likely to recommend LabWare for this reason:

We use the ELN quite heavily and for a wide variety of functions. I have not seen anything else on the market which would fulfill our requirements.

LabWare LIMS & ELN Customer Satisfaction Rating

Aggregate Worldwide Data

A Laboratory Manager at a Global 500 industrial manufacturing company would be very likely to recommend LabWare for this reason:

LabWare LIMS has been an enabling tool to aggregate our worldwide data and standardize tests and related test limits across our enterprise laboratories.

LabWare LIMS & ELN Customer Satisfaction Rating

Nkosi Nxumalo, a Microbiologist at Senmin, would be very likely to recommend LabWare for this reason:

It’s so far the best lab info system available.

LabWare LIMS & ELN Customer Satisfaction Rating

Software & Support

A LIMS Developer at a healthcare company would be very likely to recommend LabWare for this reason:

Simply, I love the software and the support that comes with it. I’ve already recommended it to one of our sister divisions (as well as demonstrated it to them) who is looking to move out of their old, homegrown LIMS system. They are very happy with the results they’ve seen.

LabWare LIMS & ELN Customer Satisfaction Rating

Jeanne Goodman, an IT Associate Business Systems Analyst at Underwriters Laboratories Inc., would be very likely to recommend LabWare for this reason:

Neat system. Fun to develop.

LabWare LIMS & ELN Customer Satisfaction Rating

Users can configure the system.

A Business Systems Analyst at an educational institution would be very likely to recommend LabWare for this reason:

Users can configure the system. Previous system we had to get the vendor to configure the system which sometimes took months to complete depending on how busy they were.

LabWare LIMS & ELN Customer Satisfaction Rating

Well-Designed

A Computer Validation Engineer at a medium enterprise pharmaceuticals company would be very likely to recommend LabWare for this reason:

Products are well designed from both a user and support standpoint.
LabWare staff are extremely knowledgeable regarding the product.

LabWare LIMS & ELN Customer Satisfaction Rating

A LIMS Manager at a Global 500 pharmaceuticals company would be very likely to recommend LabWare LIMS & ELN for this reason:

LabWare LIMS & ELN is such a great product. The system can be easily navigated and it is visually stimulating. LIMS Basic coding language can be easily learned without prior coding knowledge. It’s easily configurable/customizable to suit the ever-changing business needs.

LabWare LIMS & ELN Customer Satisfaction Rating

Yes, We Can!

Ronald Starcher, an IT Support at Solvay, would be very likely to recommend LabWare for this reason:

Flexibility using LIMS Basic giving the capability to always answer “yes” when the question starts with “Can we ….”.

LabWare LIMS & ELN Customer Satisfaction Rating

A Research Scientist at a Global 500 pharmaceuticals company would be very likely to recommend LabWare for this reason:

I have been very impressed with LabWare LIMS during the last 7 years. The system is user friendly, compliant and supports our business needs in the Pharmaceutical Industry.

LabWare LIMS & ELN Customer Satisfaction Rating

Amudha Samuel, a LIMS Developer at The Dow Chemical Company, would be very likely to recommend LabWare for this reason:

Because LabWare is very user-friendly and visual workflows are the BEST!

LabWare LIMS & ELN Customer Satisfaction Rating

Go Paperless with LabWare!

Angela Simpson-Cormier, a Global QC eLab Documentation Systems Manager at Apotex Inc., would be very likely to recommend LabWare for this reason:

I have been working with LabWare LIMS since 2004. I believe this to be a good system. Our laboratories are paperless due to LIMS and we have a good control of our data integrity.

LabWare LIMS & ELN Customer Satisfaction Rating

A LIMS Manager at a large enterprise pharmaceuticals company would be very likely to recommend LabWare for this reason:

Simple – it is one of the best products on the market.

LabWare LIMS & ELN Customer Satisfaction Rating

Deliver with LabWare LIMS!

A LIMS Manager at a state & local government would be very likely to recommend LabWare for this reason:

There has been no functionality requested by the organisation that the LIMS team have not been able to deliver through LabWare LIMS.

LabWare LIMS & ELN Customer Satisfaction Rating

Improved Business Processes

A Business Systems Analyst at a medium enterprise beverage company would be very likely to recommend LabWare for this reason:

I’ve been working with the Labware LIMS solution for almost 10 years and continue to gain value in it as a tool to promote improved business processes.

LabWare LIMS & ELN Customer Satisfaction Rating

LabWare® – The Premier LIMS & ELN Solution

A LIMS Developer at a Global 500 metals & mining company would be very likely to recommend LabWare® LIMS & ELN for this reason:

I consider LabWare® to be the premier LIMS & ELN solution. There is tremendous flexibility and dependability. The support is great.

LabWare LIMS & ELN Customer Satisfaction Rating

The Ideal Blend of a Successful Product

A Project Manager at a large enterprise computer hardware company would be very likely to recommend LabWare LIMS & ELN for this reason:

Everyone can make a database. But the main difference is in the people who build that database. Experience of the LIMS/ELN system combined with the practical way of working forms the ideal blend of a successful product.

LabWare LIMS & ELN Customer Satisfaction Rating

Since 1999!

Joanne O’Shea, an IT Manager at State Lab, would be very likely to recommend LabWare for this reason:

The system has been in place since 1999 and working well in our organisation.

LabWare LIMS & ELN Customer Satisfaction Rating

An IT Director at an educational institution would be very likely to recommend LabWare for this reason:

We have been using LIMS for the last 12 years and it is a very powerful system. It is very flexible in terms of configuration and provides a good methodology to enhance and implement a solution.

LabWare LIMS & ELN Customer Satisfaction Rating

Totally Happy with LabWare®

A Laboratory Director at a large enterprise food company would be very likely to recommend LabWare® for this reason:

After 18 years of using LabWare® software, I am totally happy with it. We never have any bugs from LabWare® software, and it is robust enough to meet all our needs.

LabWare LIMS & ELN Customer Satisfaction Rating

Impeccable Service

Tshiamo Mphaga, a QA Manager at Gert Sibande District Municipality, would be very likely to recommend LabWare for this reason:

Their service is impeccable.

LabWare LIMS & ELN Customer Satisfaction Rating

Everything We’ve Needed and More!

A Business Systems Analyst at a small business agriculture company would be very likely to recommend LabWare for this reason:

LabWare LIMS does everything we’ve needed and more. We like the ability to customize and make it work for us. Also, the support from LabWare and its consultants has always been top-notch!!!

LabWare LIMS & ELN Customer Satisfaction Rating

¡Muy Robusto!

Leslie Medina, a LIMS Manager at Productos Maver SA de CV, would be very likely to recommend LabWare for this reason:

Es un sistema muy robusto, tiene una buena trazabilidad de la información.

LabWare LIMS & ELN Customer Satisfaction Rating

Roberta Machado, a Laboratory Supervisor at BRFoods, would be very likely to recommend LabWare for this reason:

It’s a great software.




More Research on LabWare LIMS and ELN