TechValidate Research on LabWare LIMS and ELN

563 TechFacts – Page 9 of 19


LabWare LIMS and ELN Solutions Customer Satisfaction Rating

A Project Manager at a large enterprise pharmaceuticals company would be very likely to recommend LabWare for this reason:

LabWare is the best LIMS for Pharma.

LabWare LIMS and ELN Solutions Customer Satisfaction Rating

Kevin Kelleher, a Radiochemistry Manager at Environmental Protection Agency, Office of Radiological Protection, would be very likely to recommend LabWare for this reason:

I’ve never had a problem with the LabWare LIMS and comparing it to other LIMS on the market it suits our needs perfectly.

LabWare LIMS and ELN Solutions Customer Satisfaction Rating

Relying on Your LIMS

A System Administrator at a government healthcare agency would be very likely to recommend LabWare for this reason:

LabWare LIMS appears capable of doing whatever you want a LIMS to do. When listening to other system administrators gripe about their systems, I know LabWare is already capable of doing it.

LabWare LIMS and ELN Solutions Customer Satisfaction Rating

LabWare for Metals & Mining

Tina Rushing, an End User at Aditya Birla Management Corporation, would be very likely to recommend LabWare for this reason:

The system works perfectly for our business.

LabWare LIMS and ELN Solutions Customer Satisfaction Rating

Jose Tapia, a System Developer at Karolinska Institute, would be very likely to recommend LabWare for this reason:

LabWare LIMS is a very robust and flexible software. The product is often updated with new releases and new versions.

LabWare LIMS and ELN Solutions Customer Satisfaction Rating

A LIMS Manager at a large enterprise pharmaceuticals company would be very likely to recommend LabWare for this reason:

Because comparatively speaking it is the best LIMS solution in the business.

LabWare LIMS and ELN Solutions Customer Satisfaction Rating

Chris Richardson, a Laboratory Manager at Sealed Air Corporation, would be very likely to recommend LabWare for these reasons:

  • Ability to customize
  • Performance for a global organization

LabWare LIMS and ELN Solutions Customer Satisfaction Rating

An excellent solution to a variety of industries

A Business Systems Analyst at a Global 500 pharmaceuticals company would be very likely to recommend LabWare LIMS and ELN Solutions for this reason:

…I have used is [a competing] LIMS and although it was configured in a way that was very easy to use I believe LabWare LIMS surpasses its functionalities and capabilities. LabWare is very user-friendly and like all applications, its success is dependent on the how well it is implemented for its use. I believe LabWare LIMS and ELN offer an excellent solution to a variety of industries.

LabWare LIMS and ELN Solutions Customer Satisfaction Rating

Compliance with Ease

Giovanna Paola Pérez Vargas, a LIMS Developer at Avon Cosmetics, would be very likely to recommend LabWare for these reasons:

Because it is an easy system to use, it complies with FDA regulations, allows the developer to make improvements and implement new modules as well as new reports that will enable the company continued evolution of the system.

LabWare LIMS and ELN Solutions Customer Satisfaction Rating

Meeting Needs for 19 Years!

A LIMS Manager at a Global 500 energy & utilities company would be very likely to recommend LabWare for this reason:

It has been our solution for 19 years and has met our needs consistently.

LabWare LIMS and ELN Solutions Customer Satisfaction Rating

Flexibility

Imraan Peerbhai, a System Engineer – MES and LIMS at Qatar Aluminium Limited (Qatalum), would be very likely to recommend LabWare for this reason:

The flexibility with which you can achieve configuration for tasks. The system allows you to practically do anything.

LabWare LIMS and ELN Solutions Customer Satisfaction Rating

15 Years of Value

A Laboratory Manager at a Global 500 industrial manufacturing company would be very likely to recommend LabWare for this reason:

Our firm has been using LabWare LIMS for nearly 15 years and it has been a valuable system for us.

LabWare LIMS and ELN Solutions Customer Satisfaction Rating

Sakpaseuth Noyvong, a Laboratory Technical Support Officer at Phu Bia Mining Limited, would be very likely to recommend LabWare for this reason:

I gave this rating because all support from LabWare is very helpful.

LabWare LIMS and ELN Solutions Customer Satisfaction Rating

Versatile

A Laboratory Manager at a large enterprise food company would be very likely to recommend LabWare for this reason:

LabWare LIMS is so versatile. We store as many records in LIMS as possible (e.g. customer/sample/test information, personnel training records, time cards, investigations/CAPA, instrument calibrations and verifications).

LabWare LIMS and ELN Solutions Customer Satisfaction Rating

An IT Manager at a Global 500 pharmaceuticals company would be very likely to recommend LabWare for this reason:

Among all the LIMS solutions I have used, LabWare LIMS is the most powerful one. LabWare focuses on the product very much. The technical team is strong.

LabWare LIMS and ELN Solutions Customer Satisfaction Rating

Help desk is excellent

Robyn Wilson, a System Administrator at Department of Primary Industries and Fisheries Darwin NT, would be very likely to recommend LabWare for this reason:

The consultants are very good and help you with most things. Help desk is excellent even though I have only used them twice in 5 years!!!

LabWare LIMS and ELN Solutions Customer Satisfaction Rating

Stability

A Business Systems Analyst at a medium enterprise pharmaceuticals company would be very likely to recommend LabWare for this reason:

Stable software, stable vendor, very good support.

LabWare LIMS and ELN Solutions Customer Satisfaction Rating

Nine Years, No Issues

A Business Systems Analyst at a Global 500 pharmaceuticals company would be very likely to recommend LabWare for this reason:

Have been using LabWare LIMS in my current role for 9 years and have had no issues with product and support from LabWare.

LabWare LIMS and ELN Solutions Customer Satisfaction Rating

Great Customer Service

A System Administrator at a large enterprise pharmaceuticals company would be very likely to recommend LabWare for this reason:

Great customer service and consultants; LIMS list for user community support that is also monitored by LabWare to provide support.

LabWare LIMS and ELN Solutions Customer Satisfaction Rating

Database Flexibility

A LIMS Developer at a medium enterprise consumer services company would be very likely to recommend LabWare for this reason:

Ease of setup, flexibility for database options, module options.

LabWare LIMS and ELN Solutions Customer Satisfaction Rating

A System Administrator at a Global 500 energy & utilities company would be very likely to recommend LabWare for this reason:

Powerful, robust and stable, highly configurable.

LabWare LIMS and ELN Solutions Customer Satisfaction Rating

User-Friendly, Easy, Stable

Syed Sajjad Mohiuddin, a LIMS Developer / Administrator at MOTABAQAH, would be very likely to recommend LabWare for this reason:

I found it user-friendly, easy to develop and stable in performance.

LabWare LIMS and ELN Solutions Customer Satisfaction Rating

The support team is great.

An IT Support at a state & local government would be very likely to recommend LabWare for this reason:

LabWare provides solutions that allow flexibility to clients.
The system is configurable which enables the clients to use it under their own requirements. The support team is great.

LabWare LIMS and ELN Solutions Customer Satisfaction Rating

Easier to support than other LIMS

An IT Support at a state & local government would be very likely to recommend LabWare for this reason:

My team supports over 20 applications including another LIMS. LabWare is much easier to support than the competitor’s product.

LabWare LIMS and ELN Solutions Customer Satisfaction Rating

Excellent Support

Leanne Murray, a LIMS Administrator at DAIRY TECHNICAL SERVICES LTD, would be very likely to recommend LabWare for this reason:

I find it a fantastic product in terms of opportunities for customization to specific needs and the support received is excellent.

LabWare LIMS and ELN Solutions Customer Satisfaction Rating

LabWare Enterprise Laboratory Platform

A Technician at a state & local government would be very likely to recommend LabWare LIMS and ELN for this reason:

By combining LabWare LIMS solution with LabWare ELN, my company is able to improve quality, increase productivity and reduce costs. All configuration components and common data objects exist only once and are available seamlessly across the platform to support our business processes and workflows.

LabWare LIMS and ELN Solutions Customer Satisfaction Rating

Easy to Maintain

A System Administrator at a medium enterprise metals & mining company would be very likely to recommend LabWare for this reason:

I find it an easy system to use and maintain on a day to day basis. The system is fairly easy to update to make it user friendly based on staff needs.

LabWare LIMS and ELN Solutions Customer Satisfaction Rating

Knowledgeable User Community

A Business Systems Analyst at a Global 500 pharmaceuticals company would be very likely to recommend LabWare for these reasons:

Easy to use and excellent features from the LabWare modules. Also very easy to customise. LabWare support and the user community are very knowledgeable and helpful.

LabWare LIMS and ELN Solutions Customer Satisfaction Rating

Relying on LabWare for more than 10 years

A Project Manager at a Global 500 metals & mining company would be very likely to recommend LabWare for this reason:

LabWare LIMS is a very solid and functional product that I have used for 10+ years.

LabWare LIMS and ELN Solutions Customer Satisfaction Rating

Support, Functionality, Easy Upgrades

Michael Giroux, a LIMS Developer at Sudbury Integrated Nickel Operations, a Glencore Company, would be very likely to recommend LabWare for the following reasons:

After reviewing other LIMS software and working with LabWare for 4 years – great support, good functionalities, and easy upgrades are some of the reasons for recommending it.




More Research on LabWare LIMS and ELN