TechValidate Research on ADP

91 Case Studies – Page 4 of 4


ADP Case Study

Medium Enterprise Electronics Company

Introduction

This case study of a medium enterprise electronics company is based on a May 2022 survey of ADP customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Working with ADP allows us to focus on our core business and ensures accuracy in reporting and payroll processing”

Challenges

Business reasons that led the surveyed company to evaluate and ultimately select ADP:

  • ADP was the right fit for their business

Use Case

When asked to rate each of the following aspects of ADP, the surveyed company responded with ‘Best in Class’ for all categories:

  • reporting capabilities
  • customer support
  • implementation
  • product functionality
  • integration with other third-party systems
  • ability to meet compliance regulations
  • user interface / user experience
  • payroll accuracy

Results

Primary benefits the surveyed company has experienced since working with ADP:

  • Saved time and money by streamlining processes
  • More focus on our core business strategy
  • More efficient in processing our payroll
  • Statements which apply to the surveyed company:
    • ADP saves time by helping us manage our payroll and HR functions more efficiently
    • Throughout the pandemic, ADP kept us up to date and helped us navigate the legislative landscape
    • Partnering with ADP has given us the confidence and reassurance that comes from working with a market leader
    • The ADP team understands our business and works in partnership with us
    • ADP helps quickly identify problems and resolves them in an efficient and timely manner



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