TechValidate Research on ADP

These pages present data that TechValidate has sourced via direct research with verified customers and users of ADP . TechValidate stands behind the authenticity of all published data. Learn more »



184 Customers Surveyed

936 Data Points Collected

160 Published TechFacts

10 Published Charts

44 Published Case Studies



Selected Research Highlights


ADP Customer Research

We are keen to understand how you are using ADP’s payroll & HR solutions and the benefits you have seen since working with ADP

We have become more efficient in processing our payroll
58%
Using ADP's solutions means we have managed to save time and money by streamlining our processes
42%
We have reduced duplication and manual processes
32%
Using ADP allows us to focus on our core business strategy
30%
We now have better reporting capabilities available to us through ADP's systems allowing us to make more informed decisions
18%
We have seen an increase in employee engagement through ADP's self-service tools
14%
We have seen an improvement in how we collect and analyze employee data
10%
Using ADP means we can use real-time analytics to future plan for our organisation
8%

ADP Customer Research

Wie würden Sie ADP bewerten?

38%
34%
14%
10%
3%

ADP Customer Fact

NTT rated APD’s payroll accuracy as, “Excellent”.

ADP Case Study

S&P 500 Energy & Utilities Company

Introduction

This case study of a S&P 500 energy & utilities company is based on a May 2022 survey of ADP customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Thanks to the support we receive from ADP, we are able to reduce the time spend on our payroll process, it has become an efficient process with good document backup to download from the portal.”

Challenges

Business reasons that led the surveyed company to evaluate and ultimately select ADP:

  • ADP was the right fit for their business
  • They needed a payroll solution that could support their business growth strategy

Use Case

When asked to rate each of the following aspects of ADP, the surveyed company reported:

  • reporting capabilities: Excellent
  • customer support: Excellent
  • implementation: Good
  • product functionality: Good
  • ability to meet compliance regulations: Excellent
  • user interface / user experience: Excellent
  • payroll accuracy: Best in Class

Results

Primary benefits the surveyed company has experienced since working with ADP:

  • Saved time and money by streamlining processes
  • Better reporting capabilities through ADP’s systems
  • More focus on our core business strategy
  • Improvement in how they collect and analyze employee data
  • Increased employee engagement through ADP’s self-service tools
  • More efficient in processing our payroll
  • Statements which apply to the surveyed company:
    • ADP saves time by helping us manage our payroll and HR functions more efficiently
    • Throughout the pandemic, ADP kept us up to date and helped us navigate the legislative landscape
    • Partnering with ADP has given us the confidence and reassurance that comes from working with a market leader
    • ADP offers innovative tools to help us manage our payroll and HR functions
    • The ADP team understands our business and works in partnership with us
    • ADP helps quickly identify problems and resolves them in an efficient and timely manner
  • ADP Case Study

    Itp Sa

    Introduction

    This case study of ITP SA is based on a May 2022 survey of ADP customers by TechValidate, a 3rd-party research service.

    “Saisie des CP sur le système. moins de risque d’oubli ou d’erreur”

    Challenges

    The business challenges that led the profiled company to evaluate and ultimately select ADP :

    • Business reasons that led the surveyed company to evaluate and ultimately select ADP:
      • ADP était le choix le plus adapté à notre entreprise

    Use Case

    The key features and functionalities of ADP that the surveyed company uses:

    • When asked to rate each of the following aspects of ADP, the surveyed company reported:
    • Capacités de reporting d’ADP: Excellent
    • Support client: Excellent
    • Mise en œuvre: Excellent
    • Fonctionnalité produit d’ADP: Excellent
    • Intégration à d’autres systèmes tiers: Excellent
    • Capacités d’ADP à répondre aux règles de conformité: Excellent
    • Interface utilisateur/expérience utilisateur: Excellent
    • Exactitude de la paie: Excellent

    Results

    The surveyed company achieved the following results with ADP :

    • Primary benefits the surveyed company has experienced since working with ADP:
      • Les solutions d’ADP nous ont permis de gagner du temps et de l’argent en simplifiant nos processus
      • ADP est un partenaire mondial capable de s’adapter à nos besoins
      • Nous avons amélioré notre méthode de collecte et d’analyse des données de nos collaborateurs
      • Nous avons amélioré l’engagement de nos collaborateurs grâce aux outils d’ADP disponibles en libre-service
      • Nous avons réduit le nombre de processus manuels et en double
      • Nous avons amélioré la gestion de notre système de paie
    • Statements which apply to the surveyed company:
      • ADP nous permet de gagner du temps en nous aidant à gérer plus efficacement nos fonctions de paie et RH
      • Pendant la pandémie, ADP nous a informés et aidés à nous familiariser avec le paysage législatif
      • Notre partenariat avec ADP nous a donné toute la confiance et la garantie d’un leader du marché
      • ADP nous offre des outils innovants pour nous aider à gérer nos fonctions de paie et RH
      • L’équipe d’ADP comprend nos enjeux et nous travaillons main dans la main
      • ADP nous aide à identifier et à résoudre tout problème en un clin d’œil

    ADP Customer Testimonial

    Efficiency

    ADP has helped ‘Improve efficiency in payroll processing’.

    Finance Director, Medium Enterprise Industrial Manufacturing Company



    More to Explore



    About ADP

    Designing better ways to work through cutting-edge products, premium services and exceptional experiences that enable people to reach their full potential. HR, Talent, Time Management, Benefits and Payroll. Informed by data and designed for people.

    ADP Website   ADP (Automatic Data Processing) Website