TechValidate Research on ADP

These pages present data that TechValidate has sourced via direct research with verified customers and users of ADP. TechValidate stands behind the authenticity of all published data. Learn more »



473 Customers Surveyed

3,673 Data Points Collected

285 Published TechFacts

31 Published Charts

91 Published Case Studies



Selected Research Highlights


SecurAX Tech Solutions Case Study

ADP SecurTime – Myntra

Introduction

This case study of Myntra is based on a January 2024 survey of SecurAX Tech Solutions customers by TechValidate, a 3rd-party research service.

“It is easy, user friendly with very good informatics for accurate information.”

Challenges

Business reasons that led their organization to evaluate and ultimately select ADP SecurTime as their partner of choice:

  • To effectively manage over-time costs
  • To avoid buddy-punching
  • To track attendance in real-time and effectively manage any last-minute absences
  • ADP-SecurTime was the right fit for our business

Please share the benefits you have seen since working with ADP SecurTime:

  • Accurate, secure, real-time attendance, absence and leave data direct to payroll
  • Manage 24×7 schedules, absences, productivity, overtime, and analytics across vast, distributed locations
  • SecurTime provides cloud-based mobile app
  • Live attendance tracking, alerts, and notifications
  • Easy-to-use dashboards and reports

Results

The surveyed company achieved the following results with SecurAX Tech Solutions:

Please tell us which of the statements below apply to your organization:

  • SecurTime helps us manage the productivity of our employees – on-premise, remote, or feet-on-street employees

How would you rate each of the following aspects of the ADP SecurTime offer?

  • ADP SecurTime reporting capabilities: Good
  • ADP SecurTime product functionality: Good
  • Integration with other third-party payroll and HR systems: Good
  • ADP SecurTime ability to meet compliance regulations: Good
  • Ease of use and access of ADP SecurTime: Good
  • Accurate time data resulting in Payroll accuracy: Good

How would you rate each of the following aspects of the ADP SecurTime support?

  • Responsiveness of ADP SecurTime customer support team: Good
  • ADP SecurTime understands my business: Good
  • Proactively identifies issues before they happen: Good
  • Customer support teams’ knowledge and understanding of our business: Good
  • Compliance to local regulations: Good

ADP Customer Testimonial

Ras interim

“Nous avons une gestion des absences qui bascule directement dans la paie sans intervention manuelle. Nous pouvons également sortir des reportings durant la paie pour faire des contrôles de masse ainsi que des reportings après clôture.”

Valued Customer, Expert Paie, Ras interim

ADP Customer Research

ADP France

Êtes-vous d’accord avec les affirmations suivantes ?

Pas du tout d'accord Plutôt pas d'accord Sans avis Plutôt d'accord Tout à fait d'accord
ADP a collaboré avec nous tout au long de la pandémie

0%

3%

8%

15%

74%

Collaborer avec ADP me garantit la mise à disposition d'une équipe d'experts

4%

3%

0%

20%

73%

ADP a facilité mon travail

0%

0%

0%

50%

50%

ADP nous a permis d'améliorer notre efficacité

3%

0%

5%

50%

42%

Nous sommes satisfaits du support client d'ADP

2%

3%

0%

36%

59%

Le processus de mise en œuvre s'est parfaitement déroulé

0%

3%

6%

52%

39%

ADP place le client au cœur de son activité

2%

0%

8%

37%

53%

ADP est le partenaire idéal pour nous accompagner tout au long de notre cycle de paie

2%

3%

8%

28%

59%

SecurAX Tech Solutions Case Study

ADP SecurTime – Medium Enterprise Pharmaceuticals Company

Introduction

This case study of a medium enterprise pharmaceuticals company is based on a January 2024 survey of SecurAX Tech Solutions customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Attendance integration to HRMS and Technical support.”

Challenges

  • Business reasons that led their organization to evaluate and ultimately select ADP SecurTime as their partner of choice:
    • We were unhappy with our previous supplier
  • Please share the benefits you have seen since working with ADP SecurTime:
    • Track employee attendance in real-time

Results

  • Please tell us which of the statements below apply to your organization:
    • Tailored for my organization’s needs, SecurTime helps us track and manage our full-time, part-time, contracts
  • How would you rate each of the following aspects of the ADP SecurTime offer?
    • ADP SecurTime reporting capabilities: Above Average
    • ADP SecurTime product functionality: Above Average
    • Integration with other third-party payroll and HR systems: Excellent
    • ADP SecurTime ability to meet compliance regulations: Excellent
    • Ease of use and access of ADP SecurTime: Above Average
    • Accurate time data resulting in Payroll accuracy: Excellent
  • How would you rate each of the following aspects of the ADP SecurTime support?
    • Responsiveness of ADP SecurTime customer support team: Above Average
    • ADP SecurTime understands my business: Above Average
    • Proactively identifies issues before they happen: Good
    • Customer support teams’ knowledge and understanding of our business: Excellent
    • Compliance with local regulations: Excellent

SecurAX Tech Solutions Customer Research

ADP SecurTime

How would you rate each of the following aspects of the ADP SecurTime support?

Excellent Above Average Good Average Poor

Responsiveness of ADP SecurTime customer support team
ADP SecurTime understands my business
Proactively identifies issues before they happen
Customer support teams’ knowledge and understanding of our business
Compliance to local regulations

ADP Customer Testimonial

“Conformité du règlementaire de paie – optimisation de la vérification grâce à ACE – fiabilisation des process de validation”

HR Director, Large Enterprise Media & Entertainment Company



More to Explore



About ADP

Designing better ways to work through cutting-edge products, premium services and exceptional experiences that enable people to reach their full potential. HR, Talent, Time Management, Benefits and Payroll. Informed by data and designed for people.

ADP Website   ADP (Automatic Data Processing) Website