TechValidate Research on ADP

91 Case Studies – Page 1 of 4


SecurAX Tech Solutions Case Study

ADP SecurTime – Asa Bhanu Technical Services Limited

Introduction

This case study of Asa Bhanu Technical Services Limited is based on a January 2024 survey of SecurAX Tech Solutions customers by TechValidate, a 3rd-party research service.

“SecurTime provides better visibility and transparency into our workforce, real-time.”

Challenges

  • Business reasons that led their organization to evaluate and ultimately select ADP SecurTime as their partner of choice:
    • To accurately track employee work hours
    • To effectively manage over-time costs
    • To avoid buddy-punching
    • To track attendance in real-time and effectively manage any last-minute absences
    • To track the attendance of staff working across multiple locations in a single day or shift
  • Please share the benefits you have seen since working with ADP SecurTime:
    • Track employee attendance real-time
    • Stop time leakage, time fraud and ghost employees
    • Manage 24×7 schedules, absences, productivity, overtime and analytics across vast, distributed locations
    • SecurTime provides cloud-based mobile app
    • Live attendance tracking, alerts and notifications

Results

The surveyed company achieved the following results with SecurAX Tech Solutions:

  • Please tell us which of the statements below apply to your organization:
    • SecurTime provides a single, accurate, real-time view of attendance, performance, productivity, cost, and compliance
    • SecurTime provides better visibility and transparency into our workforce, real-time
  • How would you rate each of the following aspects of the ADP SecurTime offer?
    • ADP SecurTime reporting capabilities: Excellent
    • ADP SecurTime product functionality: Excellent
    • Integration with other third-party payroll and HR systems: Excellent
    • ADP SecurTime ability to meet compliance regulations: Excellent
    • Ease of use and access of ADP SecurTime: Excellent
    • Accurate time data resulting in Payroll accuracy: Above Average
  • How would you rate each of the following aspects of the ADP SecurTime support?
    • Responsiveness of ADP SecurTime customer support team: Excellent
    • ADP SecurTime understands my business: Excellent
    • Proactively identifies issues before they happen: Excellent
    • Customer support teams’ knowledge and understanding of our business: Excellent
    • Compliance with local regulations: Excellent

SecurAX Tech Solutions Case Study

ADP SecurTime – Medium Enterprise Retail Company

Introduction

This case study of a medium enterprise retail company is based on a January 2024 survey of SecurAX Tech Solutions customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Enhanced visibility and insights into trends by leveraging real-time employee data, Mobile and geo-fencing has added a lot of value.”

Challenges

Business reasons that led their organization to evaluate and ultimately select ADP SecurTime as their partner of choice:

  • To track attendance in real-time and effectively manage any last-minute absences
  • To track the attendance of staff working across multiple locations in a single day or shift

Please share the benefits you have seen since working with ADP SecurTime:

  • Better visibility into our distributed workforce
  • Track employee attendance real-time
  • SecurTime provides cloud-based mobile app
  • Live attendance tracking, alerts and notifications
  • Geo tagging, geo fencing, biometric punch and alerts
  • Easy-to-use dashboards and reports

Results

Please tell us which of the statements below apply to your organization:

  • SecurTime provides a single, accurate, real-time view of attendance, performance, productivity, cost and compliance
  • SecurTime helps better manage our teams, improve productivity and reduce costs
  • SecurTime helps us manage the productivity of our employees – on-premise, remote, or feet-on-street employees

How would you rate each of the following aspects of the ADP SecurTime offer?

  • ADP SecurTime reporting capabilities: Above Average
  • ADP SecurTime product functionality: Excellent
  • Integration with other third-party payroll and HR systems: Good
  • ADP SecurTime ability to meet compliance regulations: Above Average
  • Ease of use and access of ADP SecurTime: Excellent
  • Accurate time data resulting in Payroll accuracy: Above Average

How would you rate each of the following aspects of the ADP SecurTime support?

  • Responsiveness of ADP SecurTime customer support team: Above Average
  • ADP SecurTime understands my business: Above Average
  • Proactively identifies issues before they happen: Good
  • Customer support teams’ knowledge and understanding of our business: Above Average
  • Compliance to local regulations: Above Average

SecurAX Tech Solutions Case Study

ADP SecurTime – Futorix Solutions Pvt. Ltd.

Introduction

This case study of Futorix Solutions Pvt. Ltd. is based on a January 2024 survey of SecurAX Tech Solutions customers by TechValidate, a 3rd-party research service.

“The system is robust with little down time.”

Challenges

Business reasons that led their organization to evaluate and ultimately select ADP SecurTime as their partner of choice:

  • To automate punch-to-pay cycle

Please share the benefits you have seen since working with ADP SecurTime:

  • Improved data security
  • Live attendance tracking, alerts, and notifications

Results

Please tell us which of the statements below apply to your organization:

  • SecurTime provides a single, accurate, real-time view of attendance, performance, productivity, cost, and compliance

How would you rate each of the following aspects of the ADP SecurTime offer?

  • ADP SecurTime product functionality: Good
  • ADP SecurTime ability to meet compliance regulations: Good
  • Accurate time data resulting in Payroll accuracy: Good

How would you rate each of the following aspects of the ADP SecurTime support?

  • Responsiveness of ADP SecurTime customer support team: Excellent
  • ADP SecurTime understands my business: Excellent
  • Proactively identifies issues before they happen: Above Average
  • Customer support teams’ knowledge and understanding of our business: Excellent
  • Compliance to local regulations: Above Average

SecurAX Tech Solutions Case Study

ADP SecurTime – Myntra

Introduction

This case study of Myntra is based on a January 2024 survey of SecurAX Tech Solutions customers by TechValidate, a 3rd-party research service.

“It is easy, user friendly with very good informatics for accurate information.”

Challenges

Business reasons that led their organization to evaluate and ultimately select ADP SecurTime as their partner of choice:

  • To effectively manage over-time costs
  • To avoid buddy-punching
  • To track attendance in real-time and effectively manage any last-minute absences
  • ADP-SecurTime was the right fit for our business

Please share the benefits you have seen since working with ADP SecurTime:

  • Accurate, secure, real-time attendance, absence and leave data direct to payroll
  • Manage 24×7 schedules, absences, productivity, overtime, and analytics across vast, distributed locations
  • SecurTime provides cloud-based mobile app
  • Live attendance tracking, alerts, and notifications
  • Easy-to-use dashboards and reports

Results

The surveyed company achieved the following results with SecurAX Tech Solutions:

Please tell us which of the statements below apply to your organization:

  • SecurTime helps us manage the productivity of our employees – on-premise, remote, or feet-on-street employees

How would you rate each of the following aspects of the ADP SecurTime offer?

  • ADP SecurTime reporting capabilities: Good
  • ADP SecurTime product functionality: Good
  • Integration with other third-party payroll and HR systems: Good
  • ADP SecurTime ability to meet compliance regulations: Good
  • Ease of use and access of ADP SecurTime: Good
  • Accurate time data resulting in Payroll accuracy: Good

How would you rate each of the following aspects of the ADP SecurTime support?

  • Responsiveness of ADP SecurTime customer support team: Good
  • ADP SecurTime understands my business: Good
  • Proactively identifies issues before they happen: Good
  • Customer support teams’ knowledge and understanding of our business: Good
  • Compliance to local regulations: Good

SecurAX Tech Solutions Case Study

ADP SecurTime – Alpha Elsec Defense

Introduction

This case study of Alpha Elsec Defense is based on a January 2024 survey of SecurAX Tech Solutions customers by TechValidate, a 3rd-party research service.

“Time Saving on tracking Individual attendance reports.”

Challenges

  • Business reasons that led their organization to evaluate and ultimately select ADP SecurTime as their partner of choice:
    • We had outgrown our previous supplier
    • To accurately track employee work hours
    • To avoid buddy-punching
    • To track attendance in real-time and effectively manage any last-minute absences
    • To track the attendance of staff working across multiple locations in a single day or shift
    • ADP-SecurTime was the right fit for our business
  • Please share the benefits you have seen since working with ADP SecurTime:
    • Better visibility into our distributed workforce
    • Track employee attendance in real-time
    • Stop time leakage, time fraud, and ghost employees
    • Improved data security
    • Accurate, secure, real-time attendance, absence and leave data direct to payroll
    • Manage 24×7 schedules, absences, productivity, overtime, and analytics across vast, distributed locations
    • Improved shift scheduling with shift cut-off, shift rotation, and on-call tracking
    • SecurTime provides cloud-based mobile app
    • Live attendance tracking, alerts, and notifications
    • Geo-tagging, geo-fencing, biometric punch and alerts
    • Easy-to-use dashboards and reports
    • We are now confident that we are always compliant

Results

The surveyed company achieved the following results with SecurAX Tech Solutions:

  • Please tell us which of the statements below apply to your organization:
    • SecurTime provides a single, accurate, real-time view of attendance, performance, productivity, cost, and compliance
  • How would you rate each of the following aspects of the ADP SecurTime offer?
    • ADP SecurTime reporting capabilities: Above Average
    • ADP SecurTime product functionality: Good
    • Integration with other third-party payroll and HR systems: Good
    • Ease of use and access of ADP SecurTime: Above Average
    • Accurate time data resulting in Payroll accuracy: Excellent
  • How would you rate each of the following aspects of the ADP SecurTime support?
    • Responsiveness of ADP SecurTime customer support team: Above Average
    • ADP SecurTime understands my business: Good
    • Proactively identifies issues before they happen: Average
    • Customer support teams’ knowledge and understanding of our business: Excellent

SecurAX Tech Solutions Case Study

ADP SecurTime – Narayanahealth.Org

Introduction

This case study of narayanahealth.org is based on a January 2024 survey of SecurAX Tech Solutions customers by TechValidate, a 3rd-party research service.

“Time tracking. Geo-tagging enablement and controls on the fencing.”

Challenges

  • Business reasons that led their organization to evaluate and ultimately select ADP SecurTime as their partner of choice:
    • To accurately track employee work hours
    • To automate punch-to-pay cycle
  • Please share the benefits you have seen since working with ADP SecurTime:
    • Accurate, secure, real-time attendance, absence and leave data direct to payroll
    • SecurTime provides cloud-based mobile app
    • Geo-tagging, geo-fencing, biometric punch and alerts

Results

  • Please tell us which of the statements below apply to your organization:
    • SecurTime provides better visibility and transparency into our workforce, real time
  • How would you rate each of the following aspects of the ADP SecurTime offer?
    • ADP SecurTime reporting capabilities: Above Average
    • ADP SecurTime product functionality: Excellent
    • Integration with other third-party payroll and HR systems: Excellent
    • ADP SecurTime ability to meet compliance regulations: Above Average
    • Ease of use and access of ADP SecurTime: Above Average
    • Accurate time data resulting in Payroll accuracy: Excellent
  • How would you rate each of the following aspects of the ADP SecurTime support?
    • Responsiveness of ADP SecurTime customer support team: Excellent
    • ADP SecurTime understands my business: Excellent
    • Proactively identifies issues before they happen: Excellent
    • Customer support teams’ knowledge and understanding of our business: Excellent
    • Compliance with local regulations: Excellent

SecurAX Tech Solutions Case Study

ADP SecurTime – Clean Pro Services Private Limited

Introduction

This case study of CleanPro Services Private Limited is based on a January 2024 survey of SecurAX Tech Solutions customers by TechValidate, a 3rd-party research service.

“SecurTime helps us to get the real-time attendance.”

Challenges

  • Business reasons that led their organization to evaluate and ultimately select ADP SecurTime as their partner of choice:
    • To accurately track employee work hours
  • Please share the benefits you have seen since working with ADP SecurTime:
    • Track employee attendance in real-time

Results

  • Please tell us which of the statements below apply to your organization:
    • SecurTime provides better visibility and transparency into our workforce, real time
  • How would you rate each of the following aspects of the ADP SecurTime offer?
    • ADP SecurTime reporting capabilities: Excellent
    • ADP SecurTime product functionality: Excellent
    • Integration with other third-party payroll and HR systems: Excellent
    • ADP SecurTime ability to meet compliance regulations: Excellent
    • Ease of use and access of ADP SecurTime: Excellent
    • Accurate time data resulting in Payroll accuracy: Excellent
  • How would you rate each of the following aspects of the ADP SecurTime support?
    • Responsiveness of ADP SecurTime customer support team: Excellent
    • ADP SecurTime understands my business: Excellent
    • Proactively identifies issues before they happen: Excellent
    • Customer support teams’ knowledge and understanding of our business: Excellent
    • Compliance with local regulations: Excellent

SecurAX Tech Solutions Case Study

ADP SecurTime – Medium Enterprise Professional Services Company

Introduction

This case study of a medium enterprise professional services company is based on a January 2024 survey of SecurAX Tech Solutions customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“It is helping us in streamling and automating attendance which in turn helps us in processing the payroll accurately and within minimum time.”

Challenges

  • Business reasons that led their organization to evaluate and ultimately select ADP SecurTime as their partner of choice:
    • To accurately track employee work hours
    • To effectively manage over-time costs
    • To avoid buddy-punching
    • To track attendance in real-time and effectively manage any last-minute absences
    • To track the attendance of staff working across multiple locations in a single day or shift
    • To automate punch-to-pay cycle
    • ADP-SecurTime was the right fit for our business
  • Please share the benefits you have seen since working with ADP SecurTime:
    • Track employee attendance in real-time
    • Stop time leakage, time fraud, and ghost employees
    • Accurate, secure, real-time attendance, absence and leave data direct to payroll
    • SecurTime provides cloud-based mobile app
    • Live attendance tracking, alerts, and notifications
    • Easy-to-use dashboards and reports

Results

The surveyed company achieved the following results with SecurAX Tech Solutions:

  • Please tell us which of the statements below apply to your organization:
    • SecurTime provides a single, accurate, real-time view of attendance, performance, productivity, cost, and compliance
    • SecurTime provides better visibility and transparency into our workforce, real time
  • How would you rate each of the following aspects of the ADP SecurTime offer?
    • ADP SecurTime reporting capabilities: Excellent
    • ADP SecurTime product functionality: Excellent
    • Integration with other third-party payroll and HR systems: Above Average
    • ADP SecurTime ability to meet compliance regulations: Excellent
    • Ease of use and access of ADP SecurTime: Excellent
    • Accurate time data resulting in Payroll accuracy: Excellent
  • How would you rate each of the following aspects of the ADP SecurTime support?
    • Responsiveness of ADP SecurTime customer support team: Excellent
    • ADP SecurTime understands my business: Excellent
    • Proactively identifies issues before they happen: Excellent
    • Customer support teams’ knowledge and understanding of our business: Excellent
    • Compliance with local regulations: Excellent

SecurAX Tech Solutions Case Study

ADP SecurTime – Medium Enterprise Pharmaceuticals Company

Introduction

This case study of a medium enterprise pharmaceuticals company is based on a January 2024 survey of SecurAX Tech Solutions customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Attendance integration to HRMS and Technical support.”

Challenges

  • Business reasons that led their organization to evaluate and ultimately select ADP SecurTime as their partner of choice:
    • We were unhappy with our previous supplier
  • Please share the benefits you have seen since working with ADP SecurTime:
    • Track employee attendance in real-time

Results

  • Please tell us which of the statements below apply to your organization:
    • Tailored for my organization’s needs, SecurTime helps us track and manage our full-time, part-time, contracts
  • How would you rate each of the following aspects of the ADP SecurTime offer?
    • ADP SecurTime reporting capabilities: Above Average
    • ADP SecurTime product functionality: Above Average
    • Integration with other third-party payroll and HR systems: Excellent
    • ADP SecurTime ability to meet compliance regulations: Excellent
    • Ease of use and access of ADP SecurTime: Above Average
    • Accurate time data resulting in Payroll accuracy: Excellent
  • How would you rate each of the following aspects of the ADP SecurTime support?
    • Responsiveness of ADP SecurTime customer support team: Above Average
    • ADP SecurTime understands my business: Above Average
    • Proactively identifies issues before they happen: Good
    • Customer support teams’ knowledge and understanding of our business: Excellent
    • Compliance with local regulations: Excellent

SecurAX Tech Solutions Case Study

ADP SecurTime – Bharathiasha Technologies Private Limited

Introduction

This case study of Bharathiasha Technologies Private Limited is based on a January 2024 survey of SecurAX Tech Solutions customers by TechValidate, a 3rd-party research service.

“Securetime has given visibility and improvement in work timing in the organization.”

Challenges

Business reasons that led their organization to evaluate and ultimately select ADP SecurTime as their partner of choice:

  • To accurately track employee work hours

Please share the benefits you have seen since working with ADP SecurTime:

  • Better visibility into our distributed workforce
  • Track employee attendance real-time
  • Stop time leakage, time fraud, and ghost employees
  • Accurate, secure, real-time attendance, absence and leave data direct to payroll
  • Improved shift scheduling with shift cut-off, shift rotation, and on-call tracking
  • Easy-to-use dashboards and reports

Results

Please tell us which of the statements below apply to your organization:

  • SecurTime provides a single, accurate, real-time view of attendance, performance, productivity, cost, and compliance

How would you rate each of the following aspects of the ADP SecurTime offer?

  • ADP SecurTime reporting capabilities: Good
  • ADP SecurTime product functionality: Above Average
  • Integration with other third-party payroll and HR systems: Excellent
  • ADP SecurTime ability to meet compliance regulations: Excellent
  • Ease of use and access of ADP SecurTime: Above Average
  • Accurate time data resulting in Payroll accuracy: Excellent

How would you rate each of the following aspects of the ADP SecurTime support?

  • Responsiveness of ADP SecurTime customer support team: Above Average
  • ADP SecurTime understands my business: Above Average
  • Proactively identifies issues before they happen: Above Average
  • Customer support teams’ knowledge and understanding of our business: Excellent
  • Compliance to local regulations: Excellent

SecurAX Tech Solutions Case Study

ADP SecurTimeVeritas Research Incorporation (A Unit Of Acme Generics Pvt. Ltd.)

Introduction

This case study of Veritas Research Incorporation (A unit of Acme Generics Pvt. Ltd.) is based on a January 2024 survey of SecurAX Tech Solutions customers by TechValidate, a 3rd-party research service.

“Ready Analytics reports.”

Challenges

  • Business reasons that led their organization to evaluate and ultimately select ADP SecurTime as their partner of choice:
    • ADP-SecurTime was the right fit for our business

Results

  • Please tell us which of the statements below apply to your organization:
    • Tailored for my organization needs, SecurTime helps us track and manage our full-time, part-time, contracts
  • How would you rate each of the following aspects of the ADP SecurTime offer?
    • ADP SecurTime reporting capabilities: Good
    • ADP SecurTime product functionality: Good
    • Integration with other third-party payroll and HR systems: Good
    • ADP SecurTime ability to meet compliance regulations: Good
    • Ease of use and access of ADP SecurTime: Good
    • Accurate time data resulting in Payroll accuracy: Good
  • How would you rate each of the following aspects of the ADP SecurTime support?
    • Responsiveness of ADP SecurTime customer support team: Good
    • ADP SecurTime understands my business: Good
    • Proactively identifies issues before they happen: Good
    • Customer support teams’ knowledge and understanding of our business: Good
    • Compliance to local regulations: Good

ADP Case Study

ADP Brazil: Asics

Introdução

Este estudo de caso da Asics é baseado em uma pesquisa de setembro de 2023 com clientes ADP realizada pela TechValidate, um serviço de pesquisa terceirizado.

“Atualmente confio muito na questão de legislação na ADP, todas as mudanças a ADP está atenta e nos informa.”

Challenges

Quais os motivos que levaram sua organização a avaliar e selecionar a ADP como sua parceira?

  • A ADP está em conformidade e atenta às mudanças legislativas e ao eSocial
  • A ADP está em constante atualização de sua solução em relação aos outros provedores

Como você avaliaria cada um dos seguintes aspectos da oferta da ADP?

  • Rapidez, precisão e acuracidade no processamento da folha de pagamento: Excelente
  • Disponibilidade da solução – não fica fora do ar: Ótimo
  • Interface do usuário/experiência do usuário: Regular
  • Integração com outros sistemas terceiros: Ruim
  • Conformidade e segurança de dados: Excelente
  • Avisos sobre mudanças no sistema e atualizações legais: Excelente
  • Implantação rápida e eficiente e suporte ao cliente: Ruim

Use Case

Eles disseram sim hoje, a ADP é responsável por terceirizar sua folha de pagamento

Melhorias nos seus processos e suas rotinas de RH e Folha de Pagamento com a ADP:

  • Gestão com excelência dos eventos do eSocial
  • Tranquilidade com a atualização constante das mudanças legislativas e conformidade nos processos
  • Acuracidade no processamento da folha de pagamento, reduzindo multas e tempo dedicado a essas atividades

Results

Por favor, diga-nos quais das afirmações abaixo se aplicam à sua organização:

  • A ADP nos economiza tempo, ajudando-nos a gerenciar nossa folha de pagamento e funções de RH com mais eficiência
  • A ADP nos deu a confiança e a segurança de trabalhar com um parceiro que está sempre atento e em conformidade com as mud

Você concorda com as afirmações abaixo?

  • “Trabalhar com a ADP me dá a confiança de que tenho uma equipe de especialistas sempre à disposição": concordo
  • “A ADP processa a folha de pagamento com a maior acuracidade”: concordo
  • “A ADP é um parceiro global que pode nos ajudar crescer e entende nossas necessidades": concordo
  • “A ADP está constantemente atualizada nos desafios de compliance e legislação”: concordo totalmente

ADP Case Study

Saint Gobain Corporation

Introdução

Este estudo de caso da Saint-Gobain Corporation é baseado em uma pesquisa de agosto de 2023 com clientes da ADP realizada pela TechValidate, um serviço de pesquisa terceirizado.

“Atualização das obrigações legais, automação dos pagamentos pelo Financial trazendo produtividade para a área, autonomia da área contábil pela utilização do integrador contábil.”

Desafios

Quais os motivos que levaram sua organização a avaliar e selecionar a ADP como sua parceira?

  • O sistema da ADP é fácil de usar e tenho suporte sempre que eu preciso
  • A ADP está em conformidade e atenta às mudanças legislativas e ao eSocial

Como você avaliaria cada um dos seguintes aspectos da oferta da ADP?

  • Rapidez, precisão e acuracidade no processamento da folha de pagamento: Ótimo
  • Disponibilidade da solução – não fica fora do ar: Excelente
  • Funcionalidade do produto e seus componentes: Ótimo
  • Interface do usuário/experiência do usuário: Ótimo
  • Integração com outros sistemas terceiros: Bom
  • Conformidade e segurança de dados: Excelente
  • Avisos sobre mudanças no sistema e atualizações legais: Excelente
  • Implantação rápida e eficiente e suporte ao cliente: Bom

Caso de uso

Melhorias nos seus processos e suas rotinas de RH e Folha de Pagamento com a ADP:

  • Gestão com excelência dos eventos do eSocial
  • Integração com a minha contabilidade
  • Tranquilidade com a atualização constante das mudanças legislativas e conformidade nos processos
  • Atendimento e solução eficientes de problemas

Resultados

Por favor, diga-nos quais das afirmações abaixo se aplicam à sua organização:

  • A ADP nos deu a confiança e a segurança de trabalhar com um parceiro que está sempre atento e em conformidade com as mud

Você concorda com as afirmações abaixo?

  • “A ADP ouve o cliente e busca soluções inovadoras”: concordo
  • “Trabalhar com a ADP me dá a confiança de que tenho uma equipe de especialistas sempre à disposição": concordo totalmente
  • “O cliente é o principal foco da ADP": concordo
  • “A ADP está constantemente atualizada nos desafios de compliance e legislação”: concordo totalmente
  • “O processo de implementação ocorreu sem problemas e estamos satisfeitos com o suporte ao cliente da ADP”: concordo

Tem interesse em ser um cliente referência da ADP? Em caso afirmativo, quais das seguintes atividades de referência lhe interessam?

  • Atuar como uma referência para clientes em potencial via telefone

ADP Case Study

Alpla Werke Alwin Lehner Gmb H

Introdução

Este estudo de caso da Alpla Werke Alwin Lehner GmbH é baseado em uma pesquisa de agosto de 2023 com clientes da ADP realizada pela TechValidate, um serviço de pesquisa terceirizado.

“Qualidade, Segurança e Confiança.”

Challenges

Quais os motivos que levaram sua organização a avaliar e selecionar a ADP como sua parceira?

  • A ADP foi a opção certa para suportar o crescimento do meu negócio
  • A ADP está em conformidade e atenta às mudanças legislativas e ao eSocial
  • A ADP me atende com a qualidade e o prazo que eu preciso
  • A ADP cumpre os SLAs da execução da folha de pagamento além de ter acuracidade no processamento da folha

Como você avaliaria cada um dos seguintes aspectos da oferta da ADP?

  • Rapidez, precisão e acuracidade no processamento da folha de pagamento: Excelente
  • Disponibilidade da solução – não fica fora do ar: Excelente
  • Funcionalidade do produto e seus componentes: Excelente
  • Interface do usuário/experiência do usuário: Excelente
  • Integração com outros sistemas terceiros: Excelente
  • Conformidade e segurança de dados: Excelente
  • Avisos sobre mudanças no sistema e atualizações legais: Excelente
  • Implantação rápida e eficiente e suporte ao cliente: Excelente

Use Case

Eles disseram Sim hoje, a ADP é responsável por terceirizar sua folha de pagamento

Melhorias nos seus processos e suas rotinas de RH e Folha de Pagamento com a ADP:

  • Redução de taxa de erros e processos manuais
  • Gestão com excelência dos eventos do eSocial
  • Integração com a minha contabilidade
  • Tranquilidade com a atualização constante das mudanças legislativas e conformidade nos processos
  • Acuracidade no processamento da folha de pagamento, reduzindo multas e tempo dedicado a essas atividades
  • Aumento no engajamento dos colaboradores pelo autosserviço, como por exemplo, a atualização de seus dados cadastrais sem
  • Atendimento e solução eficientes de problemas

Results

Por favor, diga-nos quais das afirmações abaixo se aplicam à sua organização:

  • A ADP nos economiza tempo, ajudando-nos a gerenciar nossa folha de pagamento e funções de RH com mais eficiência
  • A ADP nos deu a confiança e a segurança de trabalhar com um parceiro que está sempre atento e em conformidade com as mud
  • A ADP nos ajuda a identificar rapidamente os problemas e resolvê-los de maneira eficiente

Você concorda com as afirmações abaixo?

  • “A ADP ouve o cliente e busca soluções inovadoras”: concordo totalmente
  • “Trabalhar com a ADP me dá a confiança de que tenho uma equipe de especialistas sempre à disposição": concordo totalmente
  • “ADP nos ajudou a reduzir taxas de erros e multas”: concordo totalmente
  • “A ADP processa a folha de pagamento com a maior acuracidade”: concordo totalmente
  • “O cliente é o principal foco da ADP": concordo totalmente
  • “A ADP é um parceiro global que pode nos ajudar crescer e entende nossas necessidades": concordo totalmente
  • “A ADP está constantemente atualizada nos desafios de compliance e legislação”: concordo totalmente
  • “O processo de implementação ocorreu sem problemas e estamos satisfeitos com o suporte ao cliente da ADP”: concordo totalmente

Tem interesse em ser um cliente referência da ADP? Em caso afirmativo, quais das seguintes atividades de referência lhe interessam?

  • Atuar como uma referência para clientes em potencial via telefone

ADP Case Study

T-Systems

Introducción

Este estudio de caso de T-Systems se basa en una encuesta realizada en agosto de 2023 a clientes de ADP por TechValidate, un servicio de investigación externo.

“Confiança nos resultados da Folha de Pagamento e atualização das mudanças de legislação.”

Desafíos

Cuáles fueron las razones que llevaron a su organización a evaluar y seleccionar a ADP como su compañera?

  • ADP cumple y esta atenta a los cambios legislativos
  • ADP me ayuda con la calidad y plazo que necesito
  • ADP cumple con los SLAs para ejecutar la nómina, además de ser preciso en el procesamiento

Caso de uso

Dijeron que no hoy, ADP es responsable de subcontratar su nómina.

Confirmó que:

  • ADP nos ahorra tiempo al ayudarnos a administrar nuestras funciones de nómina de manera más eficiente
  • ADP nos ha dado la confianza al cumplir con los cambios legislativos
  • ADP nos ayuda a identificar rápidamente los problemas y resolverlos de manera eficiente

Resultados

¿Qué mejoras de procesos ha logrado con el servicio ADP?

  • Baja tasa de error y menos procesos manuales
  • Integracíon con mis sistemas de HCM
  • Integracíon con mi contabilidad
  • Tranquilidad en relación a constantes actualizaciones y cambios legislativos y cumplimiento en procesos
  • Precisión en el procesamiento de nóminas, reduciendo multas y errores

Cómo calificaría cada uno de los siguientes aspectos de la oferta de ADP?

  • Procesamiento rápido, precisón y exactitud de nómina: Excelente
  • Disponibilidad de la solución: No para: Excelente
  • Funcionalidad del producto y sus componentes: Genial
  • Interfaz de usuario/Experiencia de usuario: Genial
  • Integración con otros sistemas de terceros: Bueno
  • Seguridad de dados y cumplimento de las normas: Excelente
  • Avisos sobre cambios en el sistema y actualizaciones legales: Excelente
  • Implantación rápida y eficiente y soporte al cliente: Genial

Estás de acuerdo con las siguientes afirmaciones?

  • “ADP escucha al cliente y busca soluciones innovadoras.”: de acuerdo
  • “Trabajar con ADP me da la confianza de que tengo un equipo de expertos siempre disponible.”: de acuerdo
  • “ADP nos ha ayudado a reducir las tasas de error, las multas y a ser más eficientes.”: muy de acuerdo
  • “ADP procesa la nómina con la máxima precisión.”: muy de acuerdo
  • “El cliente es el foco principal de ADP.”: de acuerdo
  • “ADP is a global partner that can help us grow and understands our needs.”: de acuerdo
  • “ADP is constantly updated on the challenges of compliance and legislation.”: muy de acuerdo
  • “The implementation process went smoothly and we are satisfied with ADP’s customer support.”: de acuerdo

ADP Case Study

Agrocomercial Quillota

Introducción

Este estudio de caso de Agrocomercial Quillota se basa en una encuesta de agosto de 2023 realizada a clientes de ADP por TechValidate, un servicio de investigación externo.

“Seguridad en los procesos, actualización legislativa.”

Desafíos

Cuáles fueron las razones que llevaron a su organización a evaluar y seleccionar a ADP como su compañera?

  • El sistema ADP es fácil de usar y tengo soporte siempre que necesito
  • ADP cumple y esta atenta a los cambios legislativos
  • ADP actualiza constantemente su solución en relación con otros proveedores

Use Case

Dijeron que no hoy, ADP es responsable de subcontratar su nómina.

Confirmó que:

  • ADP nos ha dado la confianza al cumplir con los cambios legislativos
  • ADP ofrece herramientas innovadoras para ayudarnos a administrar nuestras funciones de nómina

Results

¿Qué mejoras de procesos ha logrado con el servicio ADP?

  • Integracíon con mis sistemas de HCM
  • Integracíon con mi contabilidad
  • Tranquilidad en relación a constantes actualizaciones y cambios legislativos y cumplimiento en procesos

Cómo calificaría cada uno de los siguientes aspectos de la oferta de ADP?

  • Procesamiento rápido, precisón y exactitud de nómina: Genial
  • Disponibilidad de la solución: No para: Genial
  • Funcionalidad del producto y sus componentes: Genial
  • Interfaz de usuario/Experiencia de usuario: Excelente
  • Integración con otros sistemas de terceros: Excelente
  • Seguridad de dados y cumplimento de las normas: Excelente
  • Avisos sobre cambios en el sistema y actualizaciones legales: Excelente
  • Implantación rápida y eficiente y soporte al cliente: Regular

Estás de acuerdo con las siguientes afirmaciones?

  • “Trabajar con ADP me da la confianza de que tengo un equipo de expertos siempre disponible.”: muy de acuerdo
  • “ADP nos ha ayudado a reducir las tasas de error, las multas y a ser más eficientes.”: ni de acuerdo ni en desacuerdo
  • “ADP procesa la nómina con la máxima precisión.”: muy de acuerdo
  • “El cliente es el foco principal de ADP.”: de acuerdo
  • “ADP is a global partner that can help us grow and understands our needs.”: de acuerdo
  • “ADP is constantly updated on the challenges of compliance and legislation.”: muy de acuerdo
  • “The implementation process went smoothly and we are satisfied with ADP’s customer support.”: muy de acuerdo

ADP Case Study

Dock

Introducción

Este estudio de caso de Dock se basa en una encuesta realizada en septiembre de 2023 a clientes de ADP por TechValidate, un servicio de investigación externo.

“Confiabilidade no processo de folha de pagamento.”

Challenges

Cuáles fueron las razones que llevaron a su organización a evaluar y seleccionar a ADP como su compañera?

  • ADP cumple y esta atenta a los cambios legislativos
  • ADP me ayuda con la calidad y plazo que necesito

Use Case

Dijeron que si hoy, ADP es responsable de subcontratar su nómina.

Confirmó que:

  • ADP nos ahorra tiempo al ayudarnos a administrar nuestras funciones de nómina de manera más eficiente
  • ADP entiende nuestro negocio y trabaja con nosotros para crecer juntos

Results

¿Qué mejoras de procesos ha logrado con el servicio ADP?

  • Baja tasa de error y menos procesos manuales
  • Integracíon con mis sistemas de HCM
  • Integracíon con mi contabilidad
  • Tranquilidad en relación a constantes actualizaciones y cambios legislativos y cumplimiento en procesos

Cómo calificaría cada uno de los siguientes aspectos de la oferta de ADP?

  • Procesamiento rápido, precisón y exactitud de nómina: Genial
  • Disponibilidad de la solución: No para: Genial
  • Funcionalidad del producto y sus componentes: Genial
  • Interfaz de usuario/Experiencia de usuario: Excelente
  • Integración con otros sistemas de terceros: Excelente
  • Seguridad de dados y cumplimento de las normas: Excelente
  • Avisos sobre cambios en el sistema y actualizaciones legales: Excelente
  • Implantación rápida y eficiente y soporte al cliente: Bueno

Estás de acuerdo con las siguientes afirmaciones?

  • “Trabajar con ADP me da la confianza de que tengo un equipo de expertos siempre disponible.”: de acuerdo
  • “ADP nos ha ayudado a reducir las tasas de error, las multas y a ser más eficientes.”: de acuerdo
  • “ADP procesa la nómina con la máxima precisión.”: de acuerdo
  • “ADP is a global partner that can help us grow and understands our needs.”: de acuerdo
  • “ADP is constantly updated on the challenges of compliance and legislation.”: de acuerdo
  • “The implementation process went smoothly and we are satisfied with ADP’s customer support.”: de acuerdo

ADP Case Study

International Business Machines Corporation

Introducción

Este estudo de caso da International Business Machines Corporation é baseado em uma pesquisa de setembro de 2023 com clientes da ADP realizada pela TechValidate, um serviço de pesquisa terceirizado.

“Confianca e agilidade, compliance com legislacao.”

Desafíos

Cuáles fueron las razones que llevaron a su organización a evaluar y seleccionar a ADP como su compañera?

  • El sistema ADP es fácil de usar y tengo soporte siempre que necesito
  • ADP cumple y esta atenta a los cambios legislativos
  • ADP entregó una solución integral que va más allá de la nómina
  • ADP actualiza constantemente su solución en relación con otros proveedores
  • Con ADP consolidé el sistema de nómina y la prestación de servicios tercerizados con un solo proveedor
  • ADP me ayuda con la calidad y plazo que necesito
  • ADP cumple con los SLAs para ejecutar la nómina, además de ser preciso en el procesamiento

Caso de uso

Dijeron que si hoy, ADP es responsable de subcontratar su nómina.

Confirmó que:

  • ADP nos ahorra tiempo al ayudarnos a administrar nuestras funciones de nómina de manera más eficiente
  • ADP nos ha dado la confianza al cumplir con los cambios legislativos
  • ADP ofrece herramientas innovadoras para ayudarnos a administrar nuestras funciones de nómina
  • ADP nos ayuda a identificar rápidamente los problemas y resolverlos de manera eficiente

Resultados

¿Qué mejoras de procesos ha logrado con el servicio ADP?

  • Baja tasa de error y menos procesos manuales
  • Precisión en el procesamiento de nóminas, reduciendo multas y errores

Cómo calificaría cada uno de los siguientes aspectos de la oferta de ADP?

  • Procesamiento rápido, precisón y exactitud de nómina: Bueno
  • Disponibilidad de la solución: No para: Bueno
  • Funcionalidad del producto y sus componentes: Bueno
  • Interfaz de usuario/Experiencia de usuario: Bueno
  • Integración con otros sistemas de terceros: Bueno
  • Seguridad de dados y cumplimento de las normas: Bueno
  • Avisos sobre cambios en el sistema y actualizaciones legales: Genial
  • Implantación rápida y eficiente y soporte al cliente: Bueno

Estás de acuerdo con las siguientes afirmaciones?

  • “ADP escucha al cliente y busca soluciones innovadoras.”: de acuerdo
  • “Trabajar con ADP me da la confianza de que tengo un equipo de expertos siempre disponible.”: muy de acuerdo
  • “ADP nos ha ayudado a reducir las tasas de error, las multas y a ser más eficientes.”: muy de acuerdo
  • “ADP procesa la nómina con la máxima precisión.”: muy de acuerdo
  • “El cliente es el foco principal de ADP.”: muy de acuerdo
  • “ADP is a global partner that can help us grow and understands our needs.”: de acuerdo
  • “ADP is constantly updated on the challenges of compliance and legislation.”: de acuerdo
  • “The implementation process went smoothly and we are satisfied with ADP’s customer support.”: de acuerdo

ADP Case Study

Medium Enterprise Electronics Company

Introduction

This case study of a medium enterprise electronics company is based on a September 2023 survey of ADP customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Ótima interação com os colaboradores, facilidade de entendimento, agilidade no processamento.”

Challenges

Cuáles fueron las razones que llevaron a su organización a evaluar y seleccionar a ADP como su compañera?

  • El sistema ADP es fácil de usar y tengo soporte siempre que necesito
  • ADP cumple y esta atenta a los cambios legislativos
  • ADP actualiza constantemente su solución en relación con otros proveedores
  • Con ADP consolidé el sistema de nómina y la prestación de servicios tercerizados con un solo proveedor
  • ADP me ayuda con la calidad y plazo que necesito
  • ADP cumple con los SLAs para ejecutar la nómina, además de ser preciso en el procesamiento

Use Case

Dijeron que si hoy, ADP es responsable de subcontratar su nómina.

Confirmó que:

  • ADP nos ahorra tiempo al ayudarnos a administrar nuestras funciones de nómina de manera más eficiente
  • ADP nos ha dado la confianza al cumplir con los cambios legislativos
  • ADP nos ayuda a identificar rápidamente los problemas y resolverlos de manera eficiente

Results

¿Qué mejoras de procesos ha logrado con el servicio ADP?

  • Baja tasa de error y menos procesos manuales
  • Integracíon con mi contabilidad
  • Precisión en el procesamiento de nóminas, reduciendo multas y errores
  • Servicio eficiente y resolución de problemas

Cómo calificaría cada uno de los siguientes aspectos de la oferta de ADP?

  • Procesamiento rápido, precisón y exactitud de nómina: Excelente
  • Disponibilidad de la solución: No para: Genial
  • Funcionalidad del producto y sus componentes: Bueno
  • Interfaz de usuario/Experiencia de usuario: Excelente
  • Integración con otros sistemas de terceros: Bueno
  • Seguridad de dados y cumplimento de las normas: Excelente
  • Implantación rápida y eficiente y soporte al cliente: Excelente

Estás de acuerdo con las siguientes afirmaciones?

  • “ADP escucha al cliente y busca soluciones innovadoras.”: Muy de acuerdo
  • “Trabajar con ADP me da la confianza de que tengo un equipo de expertos siempre disponible.”: Muy de acuerdo
  • “ADP nos ha ayudado a reducir las tasas de error, las multas y a ser más eficientes.”: Muy de acuerdo
  • “ADP procesa la nómina con la máxima precisión.”: Muy de acuerdo
  • “El cliente es el foco principal de ADP.”: De acuerdo
  • “ADP is a global partner that can help us grow and understands our needs.”: De acuerdo
  • “ADP is constantly updated on the challenges of compliance and legislation.”: Muy de acuerdo
  • “The implementation process went smoothly and we are satisfied with ADP’s customer support.”: Muy de acuerdo

ADP Case Study

Orica Limited

Introducción

Este estudio de caso de Orica Limited se basa en una encuesta realizada en agosto de 2023 a clientes de ADP realizada por TechValidate, un servicio de investigación externo.

“Hace 3 años implementamos el servicio de centralización y todo se logro gracias al soporte ADP.”

Desafíos

Cuáles fueron las razones que llevaron a su organización a evaluar y seleccionar a ADP como su compañera?

  • El sistema ADP es fácil de usar y tengo soporte siempre que necesito
  • ADP fue la mejor opción para soportar lo crecimiento de mi negocio
  • ADP cumple y esta atenta a los cambios legislativos
  • ADP entregó una solución integral que va más allá de la nómina
  • ADP actualiza constantemente su solución en relación con otros proveedores
  • Con ADP consolidé el sistema de nómina y la prestación de servicios tercerizados con un solo proveedor
  • ADP me ayuda con la calidad y plazo que necesito
  • ADP cumple con los SLAs para ejecutar la nómina, además de ser preciso en el procesamiento

Caso de uso

Confirmó que:

  • ADP nos ahorra tiempo al ayudarnos a administrar nuestras funciones de nómina de manera más eficiente
  • ADP nos ha dado la confianza al cumplir con los cambios legislativos
  • ADP ofrece herramientas innovadoras para ayudarnos a administrar nuestras funciones de nómina
  • ADP nos ayuda a identificar rápidamente los problemas y resolverlos de manera eficiente

Resultados

¿Qué mejoras de procesos ha logrado con el servicio ADP?

  • Baja tasa de error y menos procesos manuales
  • Integracíon con mi contabilidad
  • Tranquilidad en relación a constantes actualizaciones y cambios legislativos y cumplimiento en procesos
  • Precisión en el procesamiento de nóminas, reduciendo multas y errores
  • Mayor compromiso de los empleados a través del autoservicio
  • Servicio eficiente y resolución de problemas

Cómo calificaría cada uno de los siguientes aspectos de la oferta de ADP?

  • Procesamiento rápido, precisón y exactitud de nómina: Excelente
  • Disponibilidad de la solución: Genial
  • Funcionalidad del producto y sus componentes: Genial
  • Interfaz de usuario/Experiencia de usuario: Genial
  • Integración con otros sistemas de terceros: Genial
  • Seguridad de dados y cumplimento de las normas: Genial
  • Avisos sobre cambios en el sistema y actualizaciones legales: Genial
  • Implantación rápida y eficiente y soporte al cliente: Genial

Estás de acuerdo con las siguientes afirmaciones?

  • “ADP escucha al cliente y busca soluciones innovadoras.”: De acuerdo
  • “Trabajar con ADP me da la confianza de que tengo un equipo de expertos siempre disponible.”: De acuerdo
  • “ADP nos ha ayudado a reducir las tasas de error, las multas y a ser más eficientes.”: De acuerdo
  • “ADP procesa la nómina con la máxima precisión.”: De acuerdo
  • “El cliente es el foco principal de ADP.”: De acuerdo
  • “ADP is a global partner that can help us grow and understands our needs.”: De acuerdo
  • “ADP is constantly updated on the challenges of compliance and legislation.”: De acuerdo
  • “The implementation process went smoothly and we are satisfied with ADP’s customer support.”: De acuerdo

ADP Case Study

ADP Australia – Educational Institution

Introduction

This case study of a educational institution is based on a March 2023 survey of ADP customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“Taking away Administration burden of processing pay and dealing with Super funds.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select ADP :

  • ADP’s reporting capabilities: Above Average
  • ADP’s product functionality: Above Average
  • ADP’s ability to meet compliance regulations: Above Average
  • Ease of using ADP solutions: Above Average
  • Payroll accuracy: Above Average
  • ADP’s data security, privacy and confidentiality: Excellent
  • Rates each of the following aspects of the ADP support:
    • customer support team’s responsiveness: Above Average
    • understanding of their business : Good
    • proactively identifying issues before they happen: Average
    • customer support teams’ knowledge of the legislative landscape: Above Average
    • informing of upcoming legislation changes: Above Average

Use Case

  • The business reasons that led their organisation to evaluate and ultimately select ADP:
    • Wanted to reduce over-reliance on one person in their organization
  • The payroll reasons that led their organisation to evaluate and ultimately select ADP:
    • To save time and improve efficiency in their payroll processing

Results

The surveyed organization achieved the following results with ADP :

  • The benefits they have seen since working with ADP:
    • Saved time and money by streamlining payroll processes
    • Were able to focus on their core business
    • Gained more confidence that they are always compliant
    • Gained more confidence that they will have access to the necessary expertise and support
  • The statements below apply to their organization:
    • ADP saves us time by helping us manage our payroll more efficiently
    • ADP keeps us up to date and helps us navigate the legislative landscape
  • Rates how strongly they agree with these statements:
    • ADP works in partnership with us: Neither agree nor disagree
    • ADP’s experts give me confidence that I have the expertise I need on hand: Somewhat agree
    • ADP has made my job easier: Somewhat agree
    • We are happy with ADP’s customer support: Somewhat agree
    • ADP is the right partner to accompany us on our payroll journey: Somewhat agree
    • ADP is a partner who can grow with our needs: Somewhat agree
    • ADP has supported us in our compliance and legislation challenges: Somewhat agree

ADP Case Study

ADP Australia – Large Enterprise Healthcare Company

Introduction

This case study of a large enterprise healthcare company is based on a March 2023 survey of ADP customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Simple and quick processing every month – always reliable.”

Challenges

  • Rates each of the following aspects of the ADP offer:
    • ADP’s reporting capabilities: Above Average
    • ADP’s product functionality: Above Average
    • Integration with other third-party systems: Good
    • ADP’s ability to meet compliance regulations: Excellent
    • Ease of using ADP solutions: Above Average
    • Payroll accuracy: Excellent
    • ADP’s data security, privacy and confidentiality: Excellent
  • Rates each of the following aspects of the ADP support:
    • customer support team’s responsiveness: Excellent
    • understanding of their business : Excellent
    • proactively identifying issues before they happen: Above Average
    • customer support teams’ knowledge of the legislative landscape: Above Average
    • informing of upcoming legislation changes: Excellent

Use Case

The key features and functionalities of ADP that the surveyed company uses:

  • The business reasons that led their organisation to evaluate and ultimately select ADP:
    • Felt ADP was the right fit for their business
  • The payroll reasons that led their organisation to evaluate and ultimately select ADP:
    • Because they needed a payroll solution that could support their future business growth
    • To ensure accurate payroll processing every time

Results

The surveyed company achieved the following results with ADP :

  • The benefits they have seen since working with ADP:
    • Saved time and money by streamlining payroll processes
    • Gave employees the ability to request leave and access pay details directly
    • Reduced duplication and manual processes
    • Increased efficiency in processing payroll
  • The statements below apply to their organization:
    • ADP saves us time by helping us manage our payroll more efficiently
    • ADP gives us the confidence and reassurance that comes from working with a market leader
  • Rates how strongly they agree with these statements:
    • ADP works in partnership with us: Agree completely
    • ADP’s experts give me confidence that I have the expertise I need on hand: Agree completely
    • ADP has made my job easier: Agree completely
    • We are happy with ADP’s customer support: Agree completely
    • ADP is very customer focused: Agree completely
    • ADP is the right partner to accompany us on our payroll journey: Agree completely
    • ADP is a partner who can grow with our needs: Somewhat agree
    • ADP has supported us in our compliance and legislation challenges: Agree completely

ADP Case Study

ADP Australia – Coastal Cardiology Clinic

Introduction

This case study of 137476 – Payline – Coastal Cardiology Clinic is based on an April 2023 survey of ADP customers by TechValidate, a 3rd-party research service.

“Easy access to your organisation.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select ADP :

  • ADP’s reporting capabilities: Above Average
  • ADP’s product functionality: Above Average
  • Integration with other third-party systems: Good
  • ADP’s ability to meet compliance regulations: Above Average
  • Ease of using ADP solutions: Above Average
  • Payroll accuracy: Above Average
  • ADP’s data security, privacy and confidentiality: Above Average
  • Rates each of the following aspects of the ADP support:
    • customer support team’s responsiveness: Excellent
    • understanding of their business : Excellent
    • proactively identifying issues before they happen: Above Average
    • customer support teams’ knowledge of the legislative landscape: Excellent
    • informing of upcoming legislation changes: Excellent

Use Case

  • The business reasons that led their organisation to evaluate and ultimately select ADP:
    • Were unhappy with their previous supplier
  • The payroll reasons that led their organisation to evaluate and ultimately select ADP:
    • the previous Practice manger changed

Results

The surveyed company achieved the following results with ADP :

  • The benefits they have seen since working with ADP:
    • Saved time and money by streamlining payroll processes
  • The statements below apply to their organization:
    • ADP saves us time by helping us manage our payroll more efficiently
  • Rates how strongly they agree with these statements:
    • ADP works in partnership with us: Neither agree nor disagree
    • ADP’s experts give me confidence that I have the expertise I need on hand: Agree completely
    • ADP has made my job easier: Agree completely
    • We are happy with ADP’s customer support: Agree completely
    • ADP is very customer focused: Agree completely
    • ADP is the right partner to accompany us on our payroll journey: Agree completely
    • ADP is a partner who can grow with our needs: Agree completely
    • ADP has supported us in our compliance and legislation challenges: Agree completely

ADP Case Study

South Africa: Dimension Data Ghana

Introduction

This case study of Dimension Data – Ghana is based on a March 2023 survey of ADP customers by TechValidate, a 3rd-party research service.

“Convenient and time saving.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select ADP:

  • Business reasons that led the surveyed company to evaluate and ultimately select ADP:
    • ADP was the right fit for their business
    • ADP’s ability to meet their global payroll requirements
    • They needed a payroll solution that could support their business growth strategy

Use Case

The key features and functionalities of ADP that the surveyed company uses:

  • When asked to rate each of the following aspects of ADP, the surveyed company reported:
    • reporting capabilities: Excellent
    • customer support: Best in Class
    • implementation: Best in Class
    • product functionality: Excellent
    • integration with other third-party systems: Excellent
    • ability to meet compliance regulations: Excellent
    • user interface / user experience: Excellent
    • payroll accuracy: Excellent

Results

The surveyed company achieved the following results with ADP:

  • Primary benefits the surveyed company has experienced since working with ADP:
    • Saved time and money by streamlining processes
    • Better reporting capabilities through ADP’s systems
  • Statements which apply to the surveyed company:
    • ADP saves time by helping us manage our payroll and HR functions more efficiently
    • Partnering with ADP has given us the confidence and reassurance that comes from working with a market leader

ADP Case Study

South Africa: Small Business Financial Services Company

Introduction

This case study of a small business financial services company is based on a March 2023 survey of ADP customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“We chose to outsource our payroll administration function to ensure efficiency and legislative and regulatory compliance.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select ADP:

  • Business reasons that led the surveyed company to evaluate and ultimately select ADP:
    • ADP was the right fit for their business
    • They needed to adopt a single supplier strategy

Use Case

The key features and functionalities of ADP that the surveyed company uses:

  • When asked to rate each of the following aspects of ADP, the surveyed company reported:
    • reporting capabilities: Excellent
    • customer support: Excellent
    • implementation: Excellent
    • product functionality: Excellent
    • ability to meet compliance regulations: Excellent
    • user interface / user experience: Excellent
    • payroll accuracy: Excellent

Results

The surveyed company achieved the following results with ADP:

  • Primary benefits the surveyed company has experienced since working with ADP:
    • Saved time and money by streamlining processes
    • More efficient in processing our payroll
  • Statements which apply to the surveyed company:
    • ADP saves time by helping us manage our payroll and HR functions more efficiently
    • Partnering with ADP has given us the confidence and reassurance that comes from working with a market leader
    • The ADP team understands our business and works in partnership with us
    • ADP helps quickly identify problems and resolves them in an efficient and timely manner

ADP Case Study

South Africa: Heineken Botswana

Introduction

This case study of Heineken Botswana is based on a March 2023 survey of ADP customers by TechValidate, a 3rd-party research service.

“Accurate reports and time saving.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select ADP:

  • Business reasons that led the surveyed company to evaluate and ultimately select ADP:
    • ADP was the right fit for their business
    • ADP’s ability to meet their global payroll requirements

Use Case

The key features and functionalities of ADP that the surveyed company uses:

  • When asked to rate each of the following aspects of ADP, the surveyed company reported:
    • reporting capabilities: Excellent
    • customer support: Best in Class
    • implementation: Best in Class
    • product functionality: Excellent
    • ability to meet compliance regulations: Excellent
    • payroll accuracy: Best in Class

Results

The surveyed company achieved the following results with ADP:

  • Primary benefits the surveyed company has experienced since working with ADP:
    • Saved time and money by streamlining processes
    • Better reporting capabilities through ADP’s systems
    • More efficient in processing our payroll
  • Statements which apply to the surveyed company:
    • ADP saves time by helping us manage our payroll and HR functions more efficiently
    • The ADP team understands our business and works in partnership with us
    • ADP helps quickly identify problems and resolves them in an efficient and timely manner

ADP Case Study

South Africa: Small Business Energy & Utilities Company

Introduction

This case study of a small business energy & utilities company is based on a March 2023 survey of ADP customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Outsourcing to ADP takes the headache off us having to deal with payroll admin issues.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select ADP:

  • Business reasons that led the surveyed company to evaluate and ultimately select ADP:
    • ADP was the right fit for their business
    • ADP’s ability to meet their global payroll requirements
    • They needed to adopt a single supplier strategy

Use Case

The key features and functionalities of ADP that the surveyed company uses:

  • reporting capabilities: Good
  • product functionality: Good
  • ability to meet compliance regulations: Good
  • payroll accuracy: Good

Results

The surveyed company achieved the following results with ADP:

  • Primary benefits the surveyed company has experienced since working with ADP:
    • Better reporting capabilities through ADP’s systems
    • More efficient in processing our payroll
  • Statements which apply to the surveyed company:
    • ADP offers innovative tools to help us manage our payroll and HR functions

ADP Case Study

South Africa: Small Business Insurance Company

Introduction

This case study of a small business insurance company is based on a March 2023 survey of ADP customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“The company doesnt have a payroll system and we focus on other objectives knowing that our payroll is handled by a team of specialists.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select ADP:

  • Business reasons that led the surveyed company to evaluate and ultimately select ADP:
    • They needed to integrate HR data with a single unified payroll provider
    • They needed a payroll solution that could support their business growth strategy

Use Case

The key features and functionalities of ADP that the surveyed company uses:

  • When asked to rate each of the following aspects of ADP, the surveyed company reported:
    • reporting capabilities: Good
    • customer support: Best in Class
    • implementation: Excellent
    • product functionality: Excellent
    • integration with other third-party systems: Excellent
    • ability to meet compliance regulations: Best in Class
    • user interface / user experience: Best in Class
    • payroll accuracy: Best in Class

Results

The surveyed company achieved the following results with ADP:

  • Primary benefits the surveyed company has experienced since working with ADP:
    • More focus on our core business strategy
    • More efficient in processing our payroll
  • Statements which apply to the surveyed company:
    • ADP saves time by helping us manage our payroll and HR functions more efficiently
    • The ADP team understands our business and works in partnership with us

ADP Case Study

South Africa: Sealed Air Corporation

Introduction

This case study of Sealed Air Corporation is based on a March 2023 survey of ADP customers by TechValidate, a 3rd-party research service.

“Efficient and accurate payroll processing.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select ADP:

  • Business reasons that led the surveyed company to evaluate and ultimately select ADP:
    • Long standing contract

Use Case

The key features and functionalities of ADP that the surveyed company uses:

  • When asked to rate each of the following aspects of ADP, the surveyed company reported:
    • reporting capabilities: Excellent
    • customer support: Good
    • implementation: Good
    • ability to meet compliance regulations: Good
    • user interface / user experience: Good
    • payroll accuracy: Excellent

Results

The surveyed company achieved the following results with ADP:

  • Primary benefits the surveyed company has experienced since working with ADP:
    • Saved time and money by streamlining processes
    • Better reporting capabilities through ADP’s systems
    • More focus on our core business strategy
    • More efficient in processing our payroll
  • Statements which apply to the surveyed company:
    • Partnering with ADP has given us the confidence and reassurance that comes from working with a market leader

ADP Case Study

South Africa: Medium Enterprise Insurance Company

Introduction

This case study of a medium enterprise insurance company is based on a March 2023 survey of ADP customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select ADP:

  • Business reasons that led the surveyed company to evaluate and ultimately select ADP:
    • ADP was the right fit for their business

Use Case

The key features and functionalities of ADP that the surveyed company uses:

  • When asked to rate each of the following aspects of ADP, the surveyed company reported:
    • reporting capabilities: Good
    • customer support: Good
    • ability to meet compliance regulations: Excellent
    • user interface / user experience: Good
    • payroll accuracy: Excellent

Results

The surveyed company achieved the following results with ADP:

  • Primary benefits the surveyed company has experienced since working with ADP:
    • Saved time and money by streamlining processes
    • More focus on our core business strategy
  • Statements which apply to the surveyed company:
    • ADP saves time by helping us manage our payroll and HR functions more efficiently
    • ADP offers innovative tools to help us manage our payroll and HR functions



More Research on ADP