ADP ADP Australia: Kijam Supplies

ADP Case Study

ADP Australia:
Kijam Supplies

This case study of KIJAM SUPPLIES is based on a March 2023 survey of ADP customers by TechValidate, a 3rd-party research service.

“Efficient and easy enough to use for a CEO”

The business challenges that led the profiled company to evaluate and ultimately select ADP :

The key features and functionalities of ADP that the surveyed company uses:

The business reasons that led their organisation to evaluate and ultimately select ADP:
- Wanted to reduce over-reliance on one person in their organization
- Wanted access to expertise when required
The payroll reasons that led their organisation to evaluate and ultimately select ADP:
- To save time and improve efficiency in their payroll processing
- Because they needed a payroll solution that could support their future business growth
- To improve their payroll data security, privacy and compliance
- To stay ahead of payroll legislation changes and compliance requirements

The surveyed company achieved the following results with ADP :

The benefits they have seen since working with ADP:
- Saved time and money by streamlining payroll processes
- Were able to focus on their core business
- Gave employees the ability to request leave and access pay details directly
- Reduced duplication and manual processes
- Increased efficiency in processing payroll
- Gained more confidence that they are always compliant
- Gained more confidence that they will have access to the necessary expertise and support
The statements below apply to their organization:
- ADP saves us time by helping us manage our payroll more efficiently
- ADP gives us the confidence and reassurance that comes from working with a market leader
- ADP offers innovative tools to help us manage our payroll
Rates how strongly they agree with these statements:
- ADP works in partnership with us: Somewhat agree
- ADP’s experts give me confidence that I have the expertise I need on hand: Agree completely
- ADP has made my job easier: Agree completely
- We are happy with ADP’s customer support: Agree completely
- ADP is very customer focused: Agree completely
- ADP is the right partner to accompany us on our payroll journey: Agree completely
- ADP is a partner who can grow with our needs: Agree completely
- ADP has supported us in our compliance and legislation challenges: Agree completely