TechValidate Research on Tango Card

These pages present data that TechValidate has sourced via direct research with verified customers and users of Tango Card. TechValidate stands behind the authenticity of all published data. Learn more »



737 Customers Surveyed

6,409 Data Points Collected

146 Published TechFacts

65 Published Charts

117 Published Case Studies



Selected Research Highlights


Tango Card Customer Research

In regards to managing your program, how much has Tango Card helped with the following since implementation?

0-20% 21-40% 41-60% 61-80% 81-100%

Reduction in time
Reduction in cost
Increase in desired result

Tango Card Customer Satisfaction Rating

An Operations Manager of a small business pharmaceuticals company would be very likely to recommend Tango Card for this reason:

Very easy to use and set up.

Tango Card Case Study

Medium Enterprise Healthcare Company

Introduction

This case study of a medium enterprise healthcare company is based on an October 2021 survey of Tango Card customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“We were doing reward fulfillment manually, which involved a lot more time and effort to ensure rewards were sent quickly and accurately. Tango Card’s platform has saved us so much of that manual time and effort. It also provides a history of orders for verification when a problem or question arises, as well as a record of spending by project, all in one place. It definitely has made incentive fulfillment easier, faster, and more effective overall.”

Challenges

While working with Tango Card, they saw a DECREASE in the following areas:

  • time spent managing and fulfilling rewards: decrease
  • cost of managing and fulfilling rewards: decrease

Use Case

Partners with Tango Card to send rewards to impact:

  • Research participation

Orders their rewards through Tango Card’s Reward Genius dashboard.

Results

While working with Tango Card, they saw an INCREASE in the following areas:

  • Improved customer service
  • Happier reward recipients
  • Reward delivery times

Tango Card Customer Satisfaction Rating

A Business Project Manager of a small business computer services company would be likely to recommend Tango Card for this reason:

Ease of use, easy integrations, many options for point redemption.

Tango Card Customer Research

Now that you work with Tango Card, what improvements have you experienced?

Reduction in time managing / fulfilling rewards
79%
Reduction in cost managing / fulfilling rewards
47%
More of our desired business result (increase in engagement, loyalty, etc.)
47%
Improved Customer Service
37%
Happier reward recipients
53%
Rewards delivered faster or on-time more
58%
Better program support from Tango Card
32%

Tango Card Case Study

Medium Enterprise Consumer Services Company

Introduction

This case study of a medium enterprise consumer services company is based on an October 2021 survey of Tango Card customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“My company primarily uses Tango Card to distribute research incentives to participants. Tango Card allows participants to customize their incentives and is simpler than managing individual purchasing and distribution of gift cards.”

Challenges

While working with Tango Card, they saw a DECREASE in the following areas:

  • Time spent managing and fulfilling rewards
  • Cost of managing and fulfilling rewards

Use Case

Partners with Tango Card to send rewards to impact:

  • Research participation

Orders their rewards through Tango Card’s Reward Genius dashboard.

Results

While working with Tango Card, they saw an INCREASE in the following areas:

  • Improved customer service
  • Happier reward recipients
  • Reward delivery times


More to Explore



About Tango Card

Tango Card is the go-to partner for enterprise digital reward solutions. Tango Card combines easy to use technology, a unique e-gift card and donation catalog, and expert support to deliver reward solutions with impact. Rewards sent by Tango Card are used every day by businesses of all sizes to drive positive results in employee rewards programs, wellness programs, customer acquisition & loyalty programs, research incentives, and modern payment disbursements.

Tango Card Website   Tango Card Website