TechValidate Research on Tango Card


Tango Card Case Study

Medium Enterprise Healthcare Company

Introduction

This case study of a medium enterprise healthcare company is based on an October 2021 survey of Tango Card customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“We were doing reward fulfillment manually, which involved a lot more time and effort to ensure rewards were sent quickly and accurately. Tango Card’s platform has saved us so much of that manual time and effort. It also provides a history of orders for verification when a problem or question arises, as well as a record of spending by project, all in one place. It definitely has made incentive fulfillment easier, faster, and more effective overall.”

Challenges

While working with Tango Card, they saw a DECREASE in the following areas:

  • time spent managing and fulfilling rewards: decrease
  • cost of managing and fulfilling rewards: decrease

Use Case

Partners with Tango Card to send rewards to impact:

  • Research participation

Orders their rewards through Tango Card’s Reward Genius dashboard.

Results

While working with Tango Card, they saw an INCREASE in the following areas:

  • Improved customer service
  • Happier reward recipients
  • Reward delivery times




About This Data

This data was sourced directly from verified users of Tango Card by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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