Tango Card Medium Enterprise Consumer Services Company

TechValidate Customer Research Library / Tango Card / Case Studies /

Tango Card Case Study

Medium Enterprise Consumer Services Company

Introduction

This case study of a medium enterprise consumer services company is based on an October 2021 survey of Tango Card customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“My company primarily uses Tango Card to distribute research incentives to participants. Tango Card allows participants to customize their incentives and is simpler than managing individual purchasing and distribution of gift cards.”

Challenges

While working with Tango Card, they saw a DECREASE in the following areas:

Time spent managing and fulfilling rewards
Cost of managing and fulfilling rewards

Use Case

Partners with Tango Card to send rewards to impact:

Research participation

Orders their rewards through Tango Card’s Reward Genius dashboard.

Results

While working with Tango Card, they saw an INCREASE in the following areas:

Improved customer service
Happier reward recipients
Reward delivery times

About Tango Card

Tango Card is the go-to partner for enterprise digital reward solutions. Tango Card combines easy to use technology, a unique e-gift card and donation catalog, and expert support to deliver reward solutions with impact. Rewards sent by Tango Card are used every day by businesses of all sizes to drive positive results in employee rewards programs, wellness programs, customer acquisition & loyalty programs, research incentives, and modern payment disbursements.

Learn More:

Tango Card

TechValidate Research on Tango Card