TechValidate Research on O.C. Tanner

These pages present data that TechValidate has sourced via direct research with verified customers and users of O.C. Tanner. TechValidate stands behind the authenticity of all published data. Learn more »



619 Customers Surveyed

4,835 Data Points Collected

116 Published TechFacts

13 Published Charts

109 Published Case Studies



Selected Research Highlights


O.C. Tanner Customer Satisfaction Rating

An HR Manager at a medium enterprise construction company would be very likely to recommend O.C. Tanner for this reason:

O.C. Tanner offers a very solid program that makes rewarding our employees easy to manage.

O.C. Tanner Case Study

Ring Power Corporation

Introduction

This case study of Ring Power Corporation is based on an October 2019 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

“O.C. Tanner’s products have allowed us to offer a world-class recognition program that is essentially turnkey. We couldn’t accomplish this level of recognition internally, no matter the head count.”

“O.C. Tanner facilitates on-time recognition for service with a quality product. It shows the company cares.”

Challenges

Before implementing O.C. Tanner solutions, the profiled company needed to replace or create a recognition program and wanted to consolidate recognition programs. These business challenges led the company to evaluate and ultimately select O.C. Tanner.

Use Case

The solutions the surveyed company uses to address their business challenges are O.C. Tanner’s Service Awards (Yearbook™) and Performance Recognition (Victories™).

Results

Positive outcomes the surveyed company realized as a result of using O.C. Tanner solutions:

  • Employees have an increased sense of opportunity for personal and professional development
  • Better collaboration within teams

The surveyed company rates O.C. Tanner’s key capabilities as best in class or significantly better than competitors.

  • Transparent pricing: best in class
  • Total cost of ownership: significantly better
  • Ease-of-use: best in class
  • Customer service: best in class
  • Technology: best in class
  • Award selection: best in class
  • Custom awards: best in class
  • Flexible program design: significantly better

The profiled company strongly agrees that O.C. Tanner helps their organization accomplish and appreciate great work.

O.C. Tanner Customer Research

O.C. Tanner’s recognition solution helps my organization accomplish and appreciate great work

Please rate your level of agreement with the following statement: “O.C. Tanner helps my organization accomplish and appreciate great work.”

Strongly agree: 71%
Agree: 29%
Neither agree nor disagree: 0%
Disagree: 0%

O.C. Tanner Case Study

Calpine Corporation

Introduction

This case study of Calpine Corporationis based on an October 2019 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

“Employees appreciate the newly designed service awards.”

“Previously, we didn’t offer an award until the 5-year milestone. We incorporated a 1-year award and got very positive feedback from the employees who were not expecting anything.”

Challenges

Business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

  • Challenges faced that led them to purchase O.C. Tanner solutions:
    • Needing to replace or create a recognition program

Use Case

Key features and functionalities of O.C. Tanner that the surveyed company uses:

  • O.C. Tanner products/services they use:
    • Service Awards (Yearbook™)

Results

The surveyed company achieved the following results with O.C. Tanner:

  • Outcomes realized as a result of using O.C. Tanner solutions:
    • Employees’ contributions and successes being celebrated
  • O.C. Tanner capabilities compared to competitors:
    • Transparent pricing: better
    • Total cost of ownership: better
    • Ease-of-use: significantly better
    • Customer service: significantly better
    • Technology: significantly better
    • Award selection: better
    • Custom awards: significantly better
    • Flexible program design: better
  • Saw a return on their initial investment with their O.C. Tanner solution in within 1 year.
  • They agree that O.C. Tanner helps their organization accomplish and appreciate great work.

O.C. Tanner Customer Statistic

ROI Timeline

93% of surveyed organizations that measured ROI saw payback within their first year using O.C. Tanner.

O.C. Tanner Customer Research

Top 3 Business Challenges

What problems did your organization face that led you to O.C. Tanner solutions?

Need to replace or create a recognition program
64%
Desire to consolidate recognition programs
36%
Low engagement scores
23%


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About O.C. Tanner

O.C. Tanner helps organizations inspire and appreciate great work. Thousands of clients globally use our cloud-based technology, tools, and awards to provide meaningful recognition for their employees. Learn more at www.octanner.com.

  O.C. Tanner Website