TechValidate Research on O.C. Tanner


O.C. Tanner Case Study

Calpine Corporation

Introduction

This case study of Calpine Corporationis based on an October 2019 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

“Employees appreciate the newly designed service awards.”

“Previously, we didn’t offer an award until the 5-year milestone. We incorporated a 1-year award and got very positive feedback from the employees who were not expecting anything.”

Challenges

Business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

  • Challenges faced that led them to purchase O.C. Tanner solutions:
    • Needing to replace or create a recognition program

Use Case

Key features and functionalities of O.C. Tanner that the surveyed company uses:

  • O.C. Tanner products/services they use:
    • Service Awards (Yearbook™)

Results

The surveyed company achieved the following results with O.C. Tanner:

  • Outcomes realized as a result of using O.C. Tanner solutions:
    • Employees’ contributions and successes being celebrated
  • O.C. Tanner capabilities compared to competitors:
    • Transparent pricing: better
    • Total cost of ownership: better
    • Ease-of-use: significantly better
    • Customer service: significantly better
    • Technology: significantly better
    • Award selection: better
    • Custom awards: significantly better
    • Flexible program design: better
  • Saw a return on their initial investment with their O.C. Tanner solution in within 1 year.
  • They agree that O.C. Tanner helps their organization accomplish and appreciate great work.




About This Data

This data was sourced directly from verified users of O.C. Tanner by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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