Original Research on Crisis Prevention Institute

Crisis Prevention Institute Customer Testimonial

I think every time I go listen to some one else I pick up a new way to teach it.

— Bradley Brown, Educator, Region 18 Education Service Center

Crisis Prevention Institute Case Study

Educational Service Center of Central Ohio (ESCCO) – Ohio

Introduction

This case study of Educational Service Center of Central Ohio (ESCCO) is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“CPI’s philosophy is essential when demonstrating mutual respect with students and instructing them in a safe, productive, environment. This is what I want for all students in all school districts!”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“Using CPI training has led to improved student outcomes because of an increase in direct instruction time (For instance, test scores, student grades, graduation rates, etc.).”

“CPI has given staff more confidence regarding verbal de-escalation techniques and helped staff understand to use restraint as a last resort. CPI provides a safe framework for staff to follow.”

Challenges

Sought Nonviolent Crisis Intervention® training to:
- Reduce workplace violence rate
- Improve staff confidence in working with challenging student behaviors
- Improve staff skills in managing behaviors

Environment

Categorizes their school as a special education school.

Results

Reduced challenging / disruptive behaviors by 30—39% since implementing CPI de-escalation techniques.
Decreased the use of physical restraint and seclusion by 50—74% since implementing CPI training.
Agrees that the enhanced content has helped them, their staff, and their school.
Achieved return on investment with CPI by:
- Meeting regulatory compliance
- Reducing injuries
- Reducing liability
- Improving staff skills and confidence

Crisis Prevention Institute Customer Research

How long has your organization been in partnership with Crisis Prevention Institute (CPI)?

Less than 1 year: 9%

1-2 years: 10%

3-5 years: 28%

6-9 years: 20%

10+ years: 33%

Crisis Prevention Institute Case Study

Saint Francis Hospital Medical Center – Connecticut

Introduction

This case study of Saint Francis Hospital Medical Center – Connecticut is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“After implementing CPI training, the staff became more confident in dealing with escalating situations, resulting in fewer injuries occurring.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“CPI training improved my organization’s HCAHPS score.”

Challenges

Sought Nonviolent Crisis Intervention® training to improve staff confidence in working with challenging clients.

Environment

Categorizes their healthcare environment as an emergency department.

Results

Reduced challenging/disruptive behaviors by over 50% since implementing CPI de-escalation techniques.
Decreased the use of physical restraints and seclusions by 50—74% since implementing CPI training.
Agrees that the enhanced content has helped them, their staff, and their organization.
Achieved return on investment with CPI by improving staff skills and confidence.

Crisis Prevention Institute Customer Research

How often do you provide refresher training to your staff?

6 months	12%
12 months	69%
24 months	15%
We don’t do refresher training	4%

Crisis Prevention Institute Customer Testimonial

What have you found most beneficial about CPI Training?

Staff learn the four behavior levels and corresponding staff approaches which help them identify the persons behaviors better and when and how to intervene in a timely manner, in the most appropriate way to help the person de-escalate. Also, persons behaviors have reduced as well as incidents.

— Agnes Achu, Incident Management Coordinator/Training Coordinator, Capital Care Inc

TechValidate Research on Crisis Prevention Institute

These pages present data that TechValidate has sourced via direct research with verified customers and users of Crisis Prevention Institute. TechValidate stands behind the authenticity of all published data. Learn more »

About TechValidate Research

Selected Research Highlights

Educational Service Center of Central Ohio (ESCCO) – Ohio

Introduction

Challenges

Environment

Results

Organization Profile

About Crisis Prevention Institute

Saint Francis Hospital Medical Center – Connecticut

Introduction

Challenges

Environment

Results

Company Profile

About Crisis Prevention Institute

What have you found most beneficial about CPI Training?

More to Explore

About Crisis Prevention Institute

CPI is a standard-setting resource for organizations that serve society’s most vulnerable. Their proven model for staff training and personalized support empowers professionals who strive to sustain true cultures of compassion.