Original Research on Frost & Sullivan Customer Contact East Events

What do over 90% of the Executives who attend a Frost & Sullivan MindXchange think?

92% of all executives surveyed would recommend a colleague to attend.

Very strongly recommend: 27%

Strongly recommend: 30%

Recommend: 35%

Do not recommend: 8%

For Large Enterprise Telecommunications Company, Professional Growth is Key

Introduction

This case study of a large enterprise telecommunications services company is based on a April 2015 survey of Frost & Sullivan Executive MindXchange customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“[By attending Frost & Sullivan Executive MindXchange] I grow professionally and get insight to how others do things and why they work. I also bring my leaders with me to give them the same growth and development opportunity and it has worked well for several years.”

Challenges

Problems that plague today’s “traditional” trade show and conference include:
- Aggressive sales tactics by sponsoring & exhibiting companies
- Lack of community amongst event participants

Use Case

Evaluates the following as their top four most important factors when deciding on an event:
- The content
- The vendors/sponsors
- The reputation of the event
- The fun factor (networking activities)
Recommends sending 4 team members to the Frost & Sullivan Executive MindXchange based on the amount of networking opportunities and range of content being delivered.
More likely to inquire about future services if a solution provider sponsored the Frost & Sullivan Executive MindXchange.

Results

Reported that the unique interactive structure of a Frost & Sullivan Executive MindXchange leads to the following benefits:
- Access to best practices
- Increased networking & relationship building
- A forum which allows them to get real solutions for their business challenges
- More value overall
Generated 5 real business and personal relationships at the Frost & Sullivan Executive MindXchange.
Rates the content received at the Frost & Sullivan Executive MindXchange as very timely and relevant.
Would choose to attend the Frost & Sullivan Executive MindXchange if they could only go to one external event a year.
Would very strongly recommend this event to their colleagues and/or peers.

Frost & Sullivan Executive MindXchange Customer Statistic

97% of surveyed sponsors would recommend sponsorship of the Frost & Sullivan MindXchange to a peer.

Case Study: Fortune 500 Health Care Company

Introduction

This case study of a Fortune 500 health care company is based on a April 2014 survey of Frost & Sullivan Executive MindXchange customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“The Frost and Sullivan MindXchange helps inform our organization of best practices and supports organizational strategy.”

Challenges

Finds that traditional trade show and conferences are plagued by the following participant challenges:
- Content that is a one-way push from the podium with little interaction or Q&A
- Presentations that produce too few action items and takeaways because they are too theoretical
- Limited networking, dull activities and difficult relationships to develop due to the transient audience
- Lack of community amongst event participants

Use Case

Rated the networking at the Frost & Sullivan Executive MindXchange as excellent.
Has attended the Frost & Sullivan Executive MindXchange 2 times.

Results

Reported that the unique interactive structure of a Frost & Sullivan Executive MindXchange leads to the following benefits:
- Increased networking & relationship building
- A forum which allows me to get real solutions to my business challenges
Generated under 5 real business and personal relationships at the Frost & Sullivan Executive MindXchange.
Rated the content they received at the Frost & Sullivan Executive MindXchange as 4 out of 5.
Would choose to attend the Frost & Sullivan Executive MindXchange if they could only go to one external event a year.
Would very strongly recommend the Frost & Sullivan MindXchange to their peers.

Frost & Sullivan Customer Satisfaction Rating

Year over Year Events that Deliver

An Analyst at a Global 500 telecommunications services company would be very likely to recommend Frost & Sullivan for this reason:

Timely and Relevant Content!

How would you rate the value of the content you received at the Frost & Sullivan Executive MindXchange?

Very timely and relevant: 33%

Timely and relevant: 62%

Not timely and relevant: 5%

TechValidate Research on Frost & Sullivan Customer Contact East Events

These pages present data that TechValidate has sourced via direct research with verified customers and users of Frost & Sullivan Customer Contact East Events. TechValidate stands behind the authenticity of all published data. Learn more »

About TechValidate Research

Selected Research Highlights

What do over 90% of the Executives who attend a Frost & Sullivan MindXchange think?

For Large Enterprise Telecommunications Company, Professional Growth is Key

Introduction

Challenges

Use Case

Results

Company Profile

About Frost & Sullivan Executive MindXchange

Case Study: Fortune 500 Health Care Company

Introduction

Challenges

Use Case

Results

Company Profile

About Frost & Sullivan Executive MindXchange

Year over Year Events that Deliver

Timely and Relevant Content!

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