DrFirst Covenant Hospital

MedHx Case Study

Covenant Hospital

This case study of Covenant Hospital is based on a July 2020 survey of MedHx customers by TechValidate, a 3rd-party research service.

“By using MedHx with SmartSig we are spending less time gathering, confirming and documenting a home medication list.”

“MedHx has improved our ability to reduce Adverse Drug Events (ADEs).”

The business challenges that led the profiled company to evaluate and ultimately select MedHx:

Main reasons for implementing MedHx at their organization:
- To improve accuracy and completeness of the home/prior-to-admission medication list
- To consolidate medication history data drawn from multiple sources into local terminology for easy import
- To decrease inefficiencies and errors associated with manual data entry for new home meds
- To access fill data from local, and independent pharmacies
- To use as part of overall efforts to improve medication reconciliation
Confirmed that before implementing MedHx it typically took 60 minutes or more to collect, verify, and document a patient’s medication history.

The key features and functionalities of MedHx that the surveyed company uses:

Satisfaction with the implementation of MedHx at their facility:
Confirmed that they do have a need to track medication adherence on a population or panel of patients, like hypertension patients, diabetic patients, frequent flyers, or generally high-risk patients.

The surveyed company achieved the following results with MedHx:

The value of MedHx to each of the different user roles at their hospital:
- Pharmacy: extremely valuable
- Nursing: extremely valuable
- Doctors: extremely valuable
- Informatics: extremely valuable
- Clinical leadership: extremely valuable
Confirmed that after implementing MedHx it typically takes 15-29 minutes to collect, verify, and document a patient’s medication history.

Confirmed that after implementing MedHx with SmartSig, they are able to receive 75-100% more patient medication history.