Introduction
This case study of CSG International is based on a December 2020 survey of Chrome River by Emburse customers by TechValidate, a 3rd-party research service.
Chrome River by Emburse Case Study
This case study of CSG International is based on a December 2020 survey of Chrome River by Emburse customers by TechValidate, a 3rd-party research service.
“Emburse Chrome River provides all the global, enterprise feature functionality CSG needed from an expense management platform at a very competitive price point. Utilizing Chrome River allowed us to expand upon processes, extend service to more employees, and generally improve the expense management experience in areas where we were limited by our previous vendor.“
Prior to switching to Emburse Chrome River, the CSG International team used a combination of Concur and their ERP solution to manage their expenses. They sought to standardize their processes globally and evaluated Concur, Expensify and their ERP solution, before ultimately selecting Chrome River as the top solution for all their expense management needs.
They chose Chrome River as the best choice to:
CSG International uses Chrome River to reimburse both non-traveling and traveling employees for expenses, and to view spend analytics.
When compared to the competition, CSG International rated the following Chrome River features as best-in-class:
CSG International very strongly agreed with the following statements:
The CSG International team finds the following Chrome River features extremely valuable
By using Chrome River, CSG International has been able to:
CSG International has been extremely satisfied with Chrome River’s ability to:
CSG International estimates their finance team has saved 20- 40 hours per month by using Chrome River, and they began seeing a return on their investment within 6-12 months.
This data was sourced directly from verified users of Emburse Chrome River by TechValidate.
TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.
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