251 Customers Surveyed
2,133 Data Points Collected
44 Published TechFacts
3 Published Charts
15 Published Case Studies
Chrome River by Emburse Case Study
This case study of Shine Lawyers is based on a September 2020 survey of Chrome River by Emburse customers by TechValidate, a 3rd-party research service.
“Chrome River has driven accountability for credit card and travel spend. They’ve also reduced loss from unrecovered client disbursements due to a faster card reconciliation process.”
- Alex Scott, Finance Manager , Shine Lawyers
Before selecting Chrome River, Shine Lawyers used an ERP Solution and a spreadsheets/manual method to manage their expenses. While they evaluated both Concur and Chrome River to replace this process, they ultimately selected Chrome River as the best choice.
They selected Chrome River to help them:
Shine Lawyers primarily uses Chrome River to reimburse non-traveling employees for expenses, reimburse traveling employees for expenses, reimburse non-employee expenses (interview candidates, consultants, other) for expenses and spend analytics.
Shine Lawyers said they find the following Chrome River features and functionality very valuable or extremely valuable for their organization:
In comparison to the competition, Shine Lawyers rated Chrome River significantly better or better in these areas:
Shine Lawyers saw a return on investment in under 3 months with Chrome River and strongly agreed with the following statements:
Shine Lawyers is very satisfied with Chrome River’s ability to:
Overall, using Chrome River has helped Shine Lawyers:
By using Chrome River, Shine Lawyers estimates their finance team has saved 20- 40 hours per month.
Chrome River by Emburse Case Study
This case study of a Global 500 insurance company is based on a September 2020 survey of Chrome River by Emburse customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
“Chrome River is a great tool to use and has helped us in many ways. " – Procurement Vice President
Prior to selecting Chrome River, this Global 500 Insurance Company said they struggled to:
Before selecting Chrome River, they evaluated Concur and used Ariba.
For this Global 500 Insurance Company, Chrome River helps them to:
Compared to the competition, this customer said Chrome River was significantly better or best in class in the following areas:
This Global Fortune 500 Company said they said they strongly agree with the following statements:
They found the following capabilities very valuable to their business:
The surveyed company said they were satisfied with following results using Chrome River by Emburse:
This customer said that using Chrome River has:
This customer estimates their finance team saves between 10-20 hours a week by using Chrome River.
Chrome River by Emburse Customer Research
What were the business challenge(s) that led you to evaluate and ultimately select Chrome River?
| Automate the expense management process |
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| Enforce expense policy compliance |
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| Increase visibility into company T&E spend |
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| Improve reconciliation process for corporate cards |
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| Extend ERP Capabilities |
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| End-user accessibility (mobile app, same experience and training on any device) |
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| Transparent pricing/costs |
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| Other |
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Chrome River by Emburse Customer Research
Customers who evaluated Concur, rated the following capabilities compared to the competition.
Best-in-class
Significantly Better
Better
Worse
| Approval workflow configurability |
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| Built-in business rules engine |
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| Credit card reconciliation |
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| ERP integration |
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| Ease of use |
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| Mobile capabilities |
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| OCR |
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| System reliability |
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