TechValidate Research on Emburse Chrome River

These pages present data that TechValidate has sourced via direct research with verified customers and users of Emburse Chrome River. TechValidate stands behind the authenticity of all published data. Learn more »



251 Customers Surveyed

2,133 Data Points Collected

44 Published TechFacts

3 Published Charts

15 Published Case Studies



Selected Research Highlights


Chrome River by Emburse Customer Research

Increased Efficiency & Productivity When Switching From Concur to Chrome River

Organizations that switched from Concur to Chrome River said Chrome River helped them achieve the following:

Saved finance teams time so they can focus on more meaningful and strategic work
79%
Increased productivity by automating mundane, manual tasks
84%
Improved employee satisfaction and work-life balance
47%
Reduced stress associated with expense and/or invoice management
58%
Enabled remote work with cloud-based, paperless solutions
63%
Mitigated risk from fraud
32%
Other
5%

Chrome River by Emburse Customer Research

Chrome River Capabilities

Customers who evaluated Concur, rated the following capabilities compared to the competition.

Best-in-class Significantly Better Better Worse

Approval workflow configurability
Built-in business rules engine
Credit card reconciliation
ERP integration
Ease of use
Mobile capabilities
OCR
System reliability

Chrome River by Emburse Case Study

Schiff Hardin LLP sees ROI in less than 3 months

Introduction

This case study of Schiff Hardin LLP is based on a September 2020 survey of Chrome River by Emburse customers by TechValidate, a 3rd-party research service.

Challenges

Before using Chrome River, Schiff Hardin LLP struggled with the following challenges:

  • Automate the expense management process
  • Enforce expense policy compliance
  • Increase visibility into company T&E spend
  • Extend ERP Capabilities

Prior to selecting Chrome River, Schiff Hardin LLP used Concur.

Use Case

Schiff Hardin LLP uses Chrome River to reimburse non-traveling employees for expenses, reimburse traveling employees for expenses, and spend analytics.

Compared to the competition, Schiff Hardin LLP rated Chrome River as best in class or significantly better in the following areas:

  • Approval workflow configurability
  • Built-in business rules engine
  • Credit card reconciliation
  • ERP integration
  • Ease of use

Schiff Hardin LLP said they strongly agree with the following statements:

  • Chrome River’s service level and accessibility was an important factor in the decision-making process.
  • Chrome River’s configurability and integrations have given us greater visibility into our business processes.
  • Chrome River helps by extending our accounting software and ERP capabilities to regulate expense policies.
  • Chrome River helps us to prevent fraud.
  • Chrome River has improved our ability to reimburse faster.
  • Using Chrome River has helped us to increase employee satisfaction.

Schiff Hardin LLP find the following functionality extremely valuable or very valuable to their organization.

  • Approval workflow configurability:
  • Built-in business rules engine
  • OCR
  • Ease of Use
  • Integrations with existing vendors
  • System Reliability

Results

Schiff Hardin LLP saw ROI in under 3 months with Chrome River.

Schiff Hardin LLP said they were very satisfied with the following Chrome River capabilities to:

  • Reduce errors caused by manual data entry
  • Ensure policy compliance
  • Reimburse expenses faster
  • Increase employee satisfaction

Using Chrome River has:

  • Saved finance teams time so they can focus on more meaningful and strategic work
  • Increased productivity by automating mundane, manual tasks
  • Reduced stress associated with expense and/or invoice management
  • Enabled remote work with cloud-based, paperless solutions
  • Mitigated risk from fraud

Schiff Hardin LLP estimates their finance team has saved 20- 40 hours per month by using Chrome River.

Emburse Chrome River Customer Statistic

80% of customers who made the switch from Concur said their finance team saves 5-10 hours per month by using Emburse Chrome River.

80%

Emburse Chrome River Customer Statistic

85% of customers estimate their finance team has saved at least 5 hours or more per month by using Emburse Chrome River.

85%

Chrome River by Emburse Case Study

Husch Blackwell increases productivity and efficiency with Chrome River

Introduction

This case study of Husch Blackwell is based on a September 2020 survey of Chrome River by Emburse customers by TechValidate, a 3rd-party research service.

“Chrome River has had a great impact on the AP team at our firm. It has decreased the amount of data entry handled by the AP team. We no longer have to make sure we are retrieving the correct approvals with the approval routing setup in Chrome River. We have the capability to run just about any report we need to calculate our spend. "
- Kenya Loving-McNamee, Accounting Manager, Husch Blackwell

Challenges

Prior to using Chrome River, Husch Blackwell struggled with a manual and tedious expense management process.

They evaluated and selected Chrome River in order to do the following:

  • Automate the expense management process
  • Enforce expense policy compliance
  • Increase visibility into company T&E spend
  • Improve reconciliation process for corporate cards
  • Extend ERP Capabilities
  • Have transparent pricing/costs

Use Case

When evaluating Chrome River, Husch Blackwell found these Chrome River features to be extremely valuable:

  • Approval workflow configurability
  • Built-in business rules engine
  • OCR: Extremely valuable
  • Credit card reconciliation
  • Ease of Use
  • Support & Training
  • System Reliability

When compared to the competition, Husch Blackwell rated Chrome River best-in-class in the following areas:

  • Approval workflow configurability
  • Built-in business rules engine
  • Credit card reconciliation
  • ERP integration
  • Ease of use
  • System reliability

Husch Blackwell selected Chrome River as the best choice to:

  • Enable remote work
  • Reimburse non-traveling employees for expenses
  • Reimburse traveling employees for expenses
  • Reimburse non-employee expenses (interview candidates, consultants, other) for expenses
  • For analytics for spend analytics

Results

Husch Blackwell very strongly agreed or strongly agreed with the following statements:

  • Chrome River’s service level and accessibility was an important factor in the decision-making process
  • Chrome River’s configurability and integrations have given us greater visibility into our business processes
  • Chrome River helps by extending our accounting software and ERP capabilities to regulate expense policies
  • Chrome River helps us to prevent fraud
  • Chrome River gives us the visibility into our business to better manage our cash flow
  • Chrome River has improved our ability to reimburse faster
  • Using Chrome River has helped us to increase employee satisfaction

Husch Blackwell is extremely satisfied with the following Chrome River capabilities:

  • Reduce errors caused by manual data entry
  • Provide better oversight into costs and expenses
  • Ensure policy compliance
  • Reimburse expenses faster
  • Make corporate card reconciliation easier
  • Increase employee satisfaction

According to Husch Blackwell, using Chrome River has helped them:

  • Save finance teams time so they can focus on more meaningful and strategic work
  • Increase productivity by automating mundane, manual tasks
  • Reduce stress associated with expense and/or invoice management
  • Enable remote work with cloud-based, paperless solutions
  • Mitigate risk from fraud

Since using Chrome River, Husch Blackwell estimates their finance team has saved 5-10 hours per month and they saw a return on their investment within 3-6 months.



More to Explore



About Emburse Chrome River

Chrome River is part of Emburse, a global leader in expense management and AP automation solutions. Emburse is trusted by more than 14,000 customers in over 120 countries.

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