Introduction
This case study of CSG International is based on a December 2020 survey of Chrome River by Emburse customers by TechValidate, a 3rd-party research service.
Chrome River by Emburse Case Study
This case study of CSG International is based on a December 2020 survey of Chrome River by Emburse customers by TechValidate, a 3rd-party research service.
“Emburse Chrome River provides all the global, enterprise feature functionality CSG needed from an expense management platform at a very competitive price point. Utilizing Chrome River allowed us to expand upon processes, extend service to more employees, and generally improve the expense management experience in areas where we were limited by our previous vendor.“
Prior to switching to Emburse Chrome River, the CSG International team used a combination of Concur and their ERP solution to manage their expenses. They sought to standardize their processes globally and evaluated Concur, Expensify and their ERP solution, before ultimately selecting Chrome River as the top solution for all their expense management needs.
They chose Chrome River as the best choice to:
CSG International uses Chrome River to reimburse both non-traveling and traveling employees for expenses, and to view spend analytics.
When compared to the competition, CSG International rated the following Chrome River features as best-in-class:
CSG International very strongly agreed with the following statements:
The CSG International team finds the following Chrome River features extremely valuable
By using Chrome River, CSG International has been able to:
CSG International has been extremely satisfied with Chrome River’s ability to:
CSG International estimates their finance team has saved 20- 40 hours per month by using Chrome River, and they began seeing a return on their investment within 6-12 months.
Chrome River by Emburse Case Study
This case study of a large enterprise healthcare company is based on a September 2020 survey of Chrome River by Emburse customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
“Saves time, allowing folks to focus on more important things. Additionally the compliance rule enforcement is great. It puts the issues in front of approvers.”
The business challenges that led the profiled company to evaluate and ultimately select Emburse Chrome River:
The key features and functionalities of Chrome River by Emburse that the surveyed company uses:
The surveyed company achieved the following results with Emburse Chrome River:
Chrome River by Emburse Case Study
This case study of a large enterprise healthcare company is based on a September 2020 survey of Chrome River by Emburse customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
The key features and functionalities of Chrome River by Emburse that the surveyed company uses:
The surveyed company achieved the following results with Chrome River by Emburse:
Chrome River by Emburse Case Study
This case study of a medium enterprise insurance company is based on a December 2020 survey of Chrome River by Emburse customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
The business challenges that led the profiled company to evaluate and ultimately select Chrome River by Emburse:
The key features and functionalities of Chrome River by Emburse that the surveyed company uses:
The surveyed company achieved the following results with Chrome River by Emburse:
Chrome River by Emburse Case Study
This case study of a Global 500 insurance company is based on a September 2020 survey of Chrome River by Emburse customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
“Chrome River is a great tool to use and has helped us in many ways. " – Procurement Vice President
Prior to selecting Chrome River, this Global 500 Insurance Company said they struggled to:
Before selecting Chrome River, they evaluated Concur and used Ariba.
For this Global 500 Insurance Company, Chrome River helps them to:
Compared to the competition, this customer said Chrome River was significantly better or best in class in the following areas:
This Global Fortune 500 Company said they said they strongly agree with the following statements:
They found the following capabilities very valuable to their business:
The surveyed company said they were satisfied with following results using Chrome River by Emburse:
This customer said that using Chrome River has:
This customer estimates their finance team saves between 10-20 hours a week by using Chrome River.
Chrome River by Emburse Case Study
This case study of Gladstone Institutes is based on a September 2020 survey of Chrome River by Emburse customers by TechValidate, a 3rd-party research service.
“We went from an all paper process to online. Built in compliance rules and workflow allowed us to automate all of the signatures and track progress. Literally went from crawling to running a marathon. "
- James Delaney, Enterprise Systems Manager, Gladstone Institutes
Before choosing Chrome River, Gladstone Institutes struggled with a tedious and time-consuming manual-based process.
After evaluating Chrome River, Concur, and Expensify, Gladstone Institutes selected Chrome River as the best choice to:
Gladstone Institutes uses Chrome River to:
When evaluating Chrome River, Gladstone Institutes found the following Chrome River features extremely valuable:
Compared with other vendors, Gladstone Institutes ranked the following Chrome River capabilities as best-in-class or significantly better:
Gladstone Institutes very strongly agreed with the following statements:
Gladstone Institutes was extremely satisfied or very satisfied with Chrome River’s ability to:
By using Chrome River, Gladstone Institutes has been able to:
Gladstone Institutes estimates their finance team has saved 10-20 hours per month by using Chrome River and saw a return on their investment in less than 3 months.
Chrome River by Emburse Case Study
This case study of McInnes Cooper is based on a September 2020 survey of Chrome River by Emburse customers by TechValidate, a 3rd-party research service.
“The time gained from not having to manually enter expense reports and invoices has been huge! And when expenses and invoices are now received through CR, all the approvals and coding have been done so there’s no need to go back to the user had this not been done correctly.”
- Theresa Caissie, Accounting Manager, McInnes Cooper
Before choosing Chrome River, McInnes Cooper used a spreadsheets/manual expense management process.
After evaluating both Concur and Chrome River, McInnes Cooper chose Chrome River as the best option for:
McInnes Cooper uses Chrome River to reimburse non-traveling employees for expenses, reimburse traveling employees for expenses, and to view spend analytics.
McInnes Cooper said they found the following Chrome River capabilities extremely valuable:
When compared to other vendors, McInnes Cooper ranked Chrome River as best-in-class in the following categories,
McInnes Cooper said they were extremely satisfied with Chrome River’s ability to:
McInnes Cooper very strongly agreed or strongly agreed with the following statements:
Chrome River has enabled McInnes Cooper to:
McInnes Cooper estimates their finance team has saved 20- 40 hours per month by using Chrome River and saw a return on their investment in under three months.
Chrome River by Emburse Case Study
This case study of British Columbia Safety Authority is based on a September 2020 survey of Chrome River by Emburse customers by TechValidate, a 3rd-party research service.
Prior to choosing Chrome River, the British Columbia Safety Authority used Concur and a spreadsheets/manual based process.
After evaluating Chrome River, Concur, and Expensify, the British Columbia Safety Authority selected Chrome River as the best option to:
The British Columbia Safety Authority uses Chrome River to enable remote work, reimburse non-traveling employees for expenses, reimburse traveling employees for expenses, and to view spend analytics.
The British Columbia Safety Authority found the following Chrome River features as * very valuable*:
When compared to other vendors, The British Columbia Safety Authority ranked Chrome River as significantly better on the following features:
The British Columbia Safety Authority said they were very satisfied with the Chrome River’s ability to:
The British Columbia Safety Authority agreed with the following statements:
By using Chrome River, the British Columbia Safety Authority was able to:
The British Columbia Safety Authority estimates their finance team has saved 5-10 hours per month since using Chrome River and saw a return on investment in 6-12 months.
Chrome River by Emburse Case Study
This case study of Manhattan College is based on a September 2020 survey of Chrome River by Emburse customers by TechValidate, a 3rd-party research service.
Prior to selecting Chrome River, Manhattan College struggled with a spreadsheets/manual -based expense management process.
After evaluating both Chrome River and Concur, Manhattan College selected Chrome River as the best choice to:
Manhattan College uses Chrome River to:
Manhattan College finds the following aspects of Chrome River very valuable:
Compared to other vendors, Manhattan College ranked Chrome River as best-in-class or significantly better in the following categories:
Manhattan College is extremely satisfied with the Chrome River’s ability to reduce errors caused by manual data entry and ensure policy compliance.
Manhattan College strongly agreed with the following statements:
By using Chrome River, Manhattan College has been able to:
Manhattan college estimates their finance team has saved 10-20 hours per month by using Chrome River and saw a return on investment within 3-6 months.
Chrome River by Emburse Case Study
This case study of Arnall Golden Gregory is based on a September 2020 survey of Chrome River by Emburse customers by TechValidate, a 3rd-party research service.
Prior to selecting Chrome River, Arnall Golden Gregory used a spreadsheets/manual method for managing their expenses. When looking for new solutions, they evaluated both Concur and Chrome River, but ultimately selected Chrome River as the best choice to:
When evaluating solutions, Arnall Golden Gregory found the following Chrome River capabilities as very valuable or extremely valuable for their team:
Arnall Golden Gregory uses Chrome River to enable remote work, reimburse non-traveling employees for expenses, reimburse traveling employees for expenses, and reimburse non-employee expenses (interview candidates, consultants, other) for expenses.
When compared to the competition, Arnall Golden Gregory rated these Chrome River features as significantly better than or best-in-class:
Arnall Golden Gregory strongly agreed or very strongly agreed with the following statements:
Arnall Golden Gregory said they were very satisfied or extremely satisfied with Chrome River’s ability to:
By using Chrome River, Arnall Golden Gregory has achieved the following results:
Arnall Golden Gregory estimates their finance team has saved 10-20 hours per month by using Chrome River, and saw a return on their investment within 6-12 months.
Chrome River by Emburse Case Study
This case study of Husch Blackwell is based on a September 2020 survey of Chrome River by Emburse customers by TechValidate, a 3rd-party research service.
“Chrome River has had a great impact on the AP team at our firm. It has decreased the amount of data entry handled by the AP team. We no longer have to make sure we are retrieving the correct approvals with the approval routing setup in Chrome River. We have the capability to run just about any report we need to calculate our spend. "
- Kenya Loving-McNamee, Accounting Manager, Husch Blackwell
Prior to using Chrome River, Husch Blackwell struggled with a manual and tedious expense management process.
They evaluated and selected Chrome River in order to do the following:
When evaluating Chrome River, Husch Blackwell found these Chrome River features to be extremely valuable:
When compared to the competition, Husch Blackwell rated Chrome River best-in-class in the following areas:
Husch Blackwell selected Chrome River as the best choice to:
Husch Blackwell very strongly agreed or strongly agreed with the following statements:
Husch Blackwell is extremely satisfied with the following Chrome River capabilities:
According to Husch Blackwell, using Chrome River has helped them:
Since using Chrome River, Husch Blackwell estimates their finance team has saved 5-10 hours per month and they saw a return on their investment within 3-6 months.
Chrome River by Emburse Case Study
This case study of Shine Lawyers is based on a September 2020 survey of Chrome River by Emburse customers by TechValidate, a 3rd-party research service.
“Chrome River has driven accountability for credit card and travel spend. They’ve also reduced loss from unrecovered client disbursements due to a faster card reconciliation process.”
- Alex Scott, Finance Manager , Shine Lawyers
Before selecting Chrome River, Shine Lawyers used an ERP Solution and a spreadsheets/manual method to manage their expenses. While they evaluated both Concur and Chrome River to replace this process, they ultimately selected Chrome River as the best choice.
They selected Chrome River to help them:
Shine Lawyers primarily uses Chrome River to reimburse non-traveling employees for expenses, reimburse traveling employees for expenses, reimburse non-employee expenses (interview candidates, consultants, other) for expenses and spend analytics.
Shine Lawyers said they find the following Chrome River features and functionality very valuable or extremely valuable for their organization:
In comparison to the competition, Shine Lawyers rated Chrome River significantly better or better in these areas:
Shine Lawyers saw a return on investment in under 3 months with Chrome River and strongly agreed with the following statements:
Shine Lawyers is very satisfied with Chrome River’s ability to:
Overall, using Chrome River has helped Shine Lawyers:
By using Chrome River, Shine Lawyers estimates their finance team has saved 20- 40 hours per month.
Chrome River by Emburse Case Study
This case study of Dinsmore & Shohl is based on a September 2020 survey of Chrome River by Emburse customers by TechValidate, a 3rd-party research service.
“The biggest impact is the reduction of time needed to submit, audit, enter and pay expenses, not just for the accounting group but for the attorneys and their assistants as well. No more lost forms or delays on approvals. The attorneys and their assistants love it, definitely speeds up the reimbursement process.”
- Alice Trammel, Accounting Manager, Dinsmore & Shohl
Prior to Chrome River, Dinsmore & Shohl managed expenses using a manual/spreadsheets based system. While they evaluated both Chrome River and Concur, they ultimately selected Chrome River as the best choice for automating their expense management process.
Dinsmore & Shohl uses Chrome River to:
Dinsmore & Shohl values the following aspects of Chrome River:
They rated these Chrome River features as better or significantly better than other vendors:
Dinsmore & Shohl’s finance team has saved 40+ hours/month since using Chrome River and saw a return on investment in 6-12 months.
Dinsmore & Shohl agreed or strongly agreed with the following statements:
Dinsmore & Shohl is very satisfied with Chrome River’s ability to:
By using Chrome River, Dinsmore & Shohl was able to:
Chrome River by Emburse Case Study
This case study of Schiff Hardin LLP is based on a September 2020 survey of Chrome River by Emburse customers by TechValidate, a 3rd-party research service.
Before using Chrome River, Schiff Hardin LLP struggled with the following challenges:
Prior to selecting Chrome River, Schiff Hardin LLP used Concur.
Schiff Hardin LLP uses Chrome River to reimburse non-traveling employees for expenses, reimburse traveling employees for expenses, and spend analytics.
Compared to the competition, Schiff Hardin LLP rated Chrome River as best in class or significantly better in the following areas:
Schiff Hardin LLP said they strongly agree with the following statements:
Schiff Hardin LLP find the following functionality extremely valuable or very valuable to their organization.
Schiff Hardin LLP saw ROI in under 3 months with Chrome River.
Schiff Hardin LLP said they were very satisfied with the following Chrome River capabilities to:
Using Chrome River has:
Schiff Hardin LLP estimates their finance team has saved 20- 40 hours per month by using Chrome River.
Chrome River by Emburse Case Study
This case study of University of Arkansas at Fort Smith is based on a September 2020 survey of Chrome River by Emburse customers by TechValidate, a 3rd-party research service.
“One impact is that Chrome River has made approvals so accessible and streamlined. No more waiting on paperwork to come through campus mail, then thumbing through pages and pages of paper receipts. Also, the way it drives compliance and makes the traveler more accountable, has taken away the stress and frustration of the Travel Office tremendously!” – Rhonda Caton, Procurement Director
Prior to using Chrome River, University of Arkansas at Fort Smith struggled to:
Before selecting Chrome River, University of Arkansas at Fort Smith used a manual process that was keyed into their Ellucian Banner ERP.
The University of Arkansas at Fort Smith uses Chrome River to enable remote work and reimburse traveling employees for expenses.
Compared to the competition, the University of Arkansas at Fort Smith rated Chrome River best-in-class or significantly better in the following areas:
The University of Arkansas at Fort Smith said they very strongly agreed with the following statements:
When asked which features and capabilities the University of Arkansas at Fort Smith found valuable, they rated the following extremely valuable or very valuable:
University of Arkansas at Fort Smith saw a return on investment within 6-12 months.
University of Arkansas at Fort Smith said they were extremely satisfied with Chrome River’s ability to:
By using Chrome River, University of Arkansas at Fort Smith has:
When asked how much time the finance team saves per month, the University of Arkansas at Fort Smith estimates they save 20- 40 hours per month by using Chrome River.