SecurAX Tech Solutions Customer Research
India SecurTime
How would you rate ADP SecurTime?
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37%
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11%
|
|
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26%
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|
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6%
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|
|
9%
|
|
|
6%
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|
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0%
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|
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0%
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|
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6%
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|
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0%
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SecurAX Tech Solutions Customer Research
How would you rate ADP SecurTime?
|
37%
|
|
|
11%
|
|
|
26%
|
|
|
6%
|
|
|
9%
|
|
|
6%
|
|
|
0%
|
|
|
0%
|
|
|
6%
|
|
|
0%
|
This data was sourced directly from verified users of ADP by TechValidate.
TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.
Statements from the following verified business professionals were used to create this chart:
Title | Company Size | Industry | Response | |
---|---|---|---|---|
Operations Manager | Medium Enterprise | Retail | "ADP Securtime team has been very co-operative to deliver the project and do the day to day support" "We use Time and attandance software and hardware from ADP secutime which we have intergrated to our SAP succesfactos ECM" |
|
Head – Admin | Small Business | Industrial Manufacturing | "It's not user friendly. We can not have anything customised. Basic design requires lot of changes and it should be customisable. You cannot have the same rule or policy in all organisations. Each one will differ, you should give that comfort of customisable software " "Attendance and leaves " |
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Head – Admin | Medium Enterprise | Consumer Products | "Awesome user friendly compatible" "Access control system" |
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Manager HR / HR Executive | Medium Enterprise | Retail | "Over all software is user friendly" |
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Head – Admin | Medium Enterprise | Healthcare | "Good And Clear all " "Good Staff and support very well" |
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Manager HR / HR Executive | Medium Enterprise | Aerospace & Defense | ||
Manager HR / HR Executive | Medium Enterprise | Engineering | "Being an US based company, we installed Securax attendance system in our factory for our contract workers & trainees. We also have a plan to expand this further to permanent employees in future. However, we are sorry that the software is frequently failing us to support as a trusted partner in our endeavour to have the latest technology without any hiccups. " "We have installed Securax attendance system for our contract workers and trainees for monitoring their time and attendance and leave." |
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CTO / Head IT / GM IT / VP IT | Medium Enterprise | Industrial Manufacturing | "The product is good. However, the support and support analysts are not trained enough to deal with non-India users. It always takes time to resolve issues. The escalation matrix is not helpful when followed. The Support Manager takes time to respond. There is no email communication about the change in the database or backend system which impacting us. There is no local support in the UAE which delays support. The device never syncs time and always needs manual adjustment. SecureAX improved a lot since we enrolled. However, still needs a lot of improvement when supporting international customers. Consistency needs to be followed. This feedback is from IT as we are involved in the implementation and had a lot of pain in the initial stage. " "We are using it as a TAMS and Door access controller." |
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Operations Manager | Medium Enterprise | Hospitality | "Service is excellent" "We use the ADP securTime for staff's biometric and attendance." |
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Manager HR / HR Executive | Medium Enterprise | Media & Entertainment |